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A French Approach of It Management

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Submitted By EarlV
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02/07/2010

Comité de Stratégie de l’Information
Les objectifs

Ordre du jour

1. Le système d’information : qu’est-ce ? 2. Rôle et responsabilité du Comité de Stratégie de l’Information 3. Schéma Directeur du Système d’Information 4. Comités de projet 5. Questions diverses

Le système d’information

• Système informatique
Ensemble de matériels (ordinateurs, réseaux) et de logiciels permettant d'acquérir, de stocker, de traiter, de communiquer des données pour répondre aux besoins de ses utilisateurs.

• Système d'information (SI)
Ensemble organisé de ressources (matériel, logiciel, personnel, données, procédures…) permettant d'acquérir, de stocker, de communiquer des informations sous différentes formes (textes, images, sons…) dans une organisation.

Le système d’information

Le système d’information

• Le système d’information est l’ensemble des pratiques et outils concourant à :
– La mise en forme en données fiables et partageables des informations reçues et émises par les services, – La circulation adéquate de l’information portée par ces données entre les services, – Le stockage et la mise à disposition de ces données, participant à la mémoire de l’organisation.

Le système d’information

Le système d’information

• Le Système d’Information comprend l’ensemble des informations transformables en données objectives.

• Le sous -système automatisable comprend l’ensemble des données codifiables, reproductibles et répétitives.

• Le sous-système automatisé comprend l’ensemble des données supportées par le système informatique.

Le système d’information

Le système d’information
• Le modèle des processus métier définit les flux d’information émis et reçus par les services l’accomplissement des taches dont ils ont la responsabilité.

• Le schéma d’urbanisation du système d’information définit les fonctions émettrices et réceptrices de ces flux d’information et les organise en ensembles cohérents: les sous-systèmes d’information.

• La couche applicative regroupe les composants logiciels des applications supportant les fonctions des sous-systèmes et le stockage des données.

• La couche système regroupe les composants matériels et logiciels des systèmes d’exploitation qui hébergent les applications.

• L’infrastructure réseau regroupe les composants matériels et logiciels qui permettent aux éléments de la couche système de communiquer entre eux.

Le Comité de Stratégie de l’Information
• Rôle et responsabilité
Définir les orientations stratégiques du système d’information pour le rendre efficient, disponible, adaptable, et accessible, en cohérence avec les orientations stratégiques de l’établissement :
La stratégie de mise en œuvre de la politique des systèmes d’information et des technologies de l’information est élaborée par le Comité de Stratégie de l’Information. Elle est ensuite proposée pour validation aux instances de l’établissement. Il est présidé par le Directeur des Systèmes d’Information, et se compose de : - le Secrétaire Général, - un représentant au titre de la Formation, - un représentant au titre de la Recherche, - un représentant des Pôles de Compétences, - un représentant du Service Commun de la Documentation (pour le SID), - un représentant de la fonction Finances (pour le SIGFC), - un représentant de la fonction RH (pour le SIRH), - les responsables des deux centres de la DSI, - le Responsable de la Sécurité des Systèmes d’Information. Le Comité de Stratégie de l’Information se réunit au moins une fois par semestre, à l’initiative du Directeur des Systèmes d’Information. Il peut inviter toute personne dont l’avis est jugé souhaitable. Dans le cadre des missions de la DSI, le Comité est force de propositions en matière d’objectifs et d’orientations, il définit les modalités de mise en œuvre de la politique informatique de l’établissement sur proposition du DSI. Il arrête en particulier les règles de cohérence des ressources informatiques et les standards de l’établissement. Le Comité de Stratégie de l’Information soumet ses travaux à l’audit du Fonctionnaire de Sécurité de Défense et du Correspondant Informatique et Libertés et prend en compte les avis et remarques qu’ils formulent, dans le respect du cadre législatif et réglementaire de leurs missions.

Le Comité de Stratégie de l’Information
• En clair
Participer à l’élaboration du Schéma Directeur du Système d’Information, pour : – Identifier les éléments du système d’information qui ne bénéficient pas du support des outils numériques, et gagneraient à l’être, – Identifier les éléments du sous-système automatisable qui gagneraient à être intégrés au sous-système automatisé, – Identifier les inadéquations, les lourdeurs, les dysfonctionnements du sous-système automatisé, – Prioriser les projets en fonction des besoins ci-dessus recueillis, des gains attendus et de leur coût, – Définir des indicateurs objectifs pour mesurer l’avancement des projets et l’amélioration du Système d’Information.

Le Schéma Directeur du Système d’Information
• Pour répondre à ces questions
– quelles sont les directions à donner ? – quels sont les résultats à attendre ? – quels sont les moyens à investir ?

• Pour programmer projets et investissements
– définir un système cible, – planifier les évolutions stratégiques et technologiques en anticipant les aspects opérationnels et budgétaires des projets , – déterminer des méthodes d’arbitrage entre les projets.

• Pour assurer les utilisateurs du SI
– de la prise en compte de leurs besoins, – de la priorisation de leurs demandes dans l’intérêt de l’établissement.

Le Schéma Directeur du Système d’Information
• Le SDSI comporte
– Un état des lieux
• cartographie (même non exhaustive) du SI existant, • analyse critique des forces et faiblesses du SI existant, • analyse critique des axes stratégiques précédents .

– La définition des objectifs
• stratégiques • opérationnels.

– La définition du système cible
• • • • • Schéma d’urbanisation du SI Cartographie applicative Schéma directeur du parc informatique Schéma directeur de l’infrastructure réseau Schéma directeur de la sécurité du SI
– Plan de continuité de l’activité – Plan de reprise de l’activité

Le Schéma Directeur du Système d’Information
– Le recensement des projets concourant à la mise en œuvre du système cible classés en termes de :
• Gains, • Risques, • Coûts.

– La définition de méthodes
• Méthodes de gestion des projets, • Méthode d’arbitrage, • Méthodes d’évaluation .

– Un plan d’action
• Général à long terme (4 à 5 ans), • Détaillé à court terme (1 à 2 ans).

– Un plan d’investissement
• Général à long terme (4 à 5 ans), • Détaillé à court terme (1 à 2 ans).

Le Schéma Directeur du Système d’Information
• Ce n’est pas un plan quinquennal !
Le SDSI doit offrir un cadre de référence adaptable aux événements prévisibles ou non :
– – – – – Budget prévisionnel inobtenable, Evolution des orientations stratégiques, Criticité impromptue d’un projet , Obsolescence d’une technologie, Retard d’un projet.

Le SDSI doit intégrer la procédure de sa révision.

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