...Monarch Project & Finmarkets Ltd MOBILE NUMBER PORTABILITY 05 OCT 2009. * For Private Circulation Only Mobile Number Portability -Keep Single Mobile Number Lifetime Monarch Project & Finmarkets Ltd Mobile Number Portability Mobile number portability enables mobile telephone users to retain their mobile telephone numbers when changing from one network operator to another. It is a very important concept that should be implemented in India where total number of mobile subscribers cross 45 crore mark at the end of August 2009. Number portability is also likely to help new entrants into the Indian mobile-services market, such as the Indian joint ventures of Telenor and Etisalat. The move to introduce the MNP comes as the country's mobile subscriber base is expanding fast, sometimes having an impact on network quality. Presently, MNP is already existing in many developing and developed Number portability is countries across the world. likely to help new entrants into the Indian The MNP option will, however, not lead to a dramatic shift by subscribers from one operator to another, as quality of service and netmobile services market work coverage are not significant differentiators in the Indian market. The introduction of number portability in other countries did not lead to a significant shift by subscribers from one operator to another, and in India too there will be an initial churn of up to 20 percent of subscribers, which will then taper off. Usually, customers do...
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...Creating a Methodology July 20, 2015 Lanika Jones Project Management Dr. Christopher Hase John Compton, the president of the company could not understand why his executive team waited so long to develop an enterprise project management methodology (EPM) for their company. Being that they knew about what steps, how to go about it the start up and the time frame are was going to take to execute this plan. But first when you think about a methodology what it is? A methodology a set of methods, rules, or ideas that are important in a science or art: a particular procedure or set of procedures. When Compton’s executive team was presented with this idea of creating a methodology for his company his team was stagnant with following through because they had to go through the change process. The change process is “when the employees’ initially refuse to admit to the need of change”(Kerzner 98). When a change process come into play when a employees refuse to admit or adapt to the need of change different corporate culture factors need to be put in to play in order for the Compton’s team EPM could be successful. Being that the team had to create a methodology the two cultures that I see fit for the beginning is cooperative cultures and competitive cultures. But in order for the team to understand these cultures is that “good cultures are teamwork, trust, communication and cooperation (Kerzner 99) from all member of the staff. Cooperative culture are base upon trust and...
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...Executive summary This term paper is prepared on the telecommunication sector of Bangladesh. Telecom sector of Bangladesh is a very fast growing and dynamic sector. This sector marked its inception in 1989. In this report we have analyzed the history, the value chain activities, the competitive forces, mobile network portability, and national telecom policy etc. We have conducted the risk analysis of the industry in terms of different analysis tools that is SWOT, PESTEL etc. We have covered in and out of the industry in the part A of our report. In part B, we have analyzed the industry players. We have done TTF of our respective company that we have chosen. Then in part C, we have written the case of the respective company that the group members have chosen. Bangladesh’s mobile phone market has achieved exceptional growth since the beginning of 2004, registering a massive 100% growth in its subscriber base during 2004, and 137% during 2005. In recent year of 2012, 15% has been observed in the industry. This trend is forecast to continue over the coming years as the 3G will further boost up the pace of subscribers’ acquisition Many foreign investors are now interested to do business in telecom sector in Bangladesh which reveals that Bangladesh has become a significant hub for telecoms. It has been forecasted that the average revenue from telecoms sector will be Tk 2500 crore a year. Bangladesh is a country which is densely populated and also is a flat and easily extends able...
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...PROJECT REPORT ON “To measure Idea Champion Club Retailer’s Satisfaction levels and to identify the effective Strategies of Retailer Engagement Program” At Idea Cellular (Prepaid) Region: Delhi-NCR From: 07/04/2013-06/06/2013 By Mayur Kriplani (IM20-234) PGDIM (2013-2015) Submitted for the partial fulfillment of Post Graduate Diploma in Industrial Management National Institute of Industrial Engineering ViharLake, 400087 Under the guidance of Project Mentor: Faculty Guide: Mr. Inderjeet Sethi Prof. Sanjeev Verma General Manager-Sales (Prepaid) Professor Idea Cellular, Delhi-NCR NITIE, Mumbai National Institute Of Industrial Engineering, Mumbai Page 1 CERTIFICATE OF PROJECT COMPLETION This is to certify that Mr. Mayur Kriplani, student of Post Graduate Diploma in Industrial Management (PGDIM) 20th Batch of National Institute of Industrial Engineering (NITIE) has successfully completed his two months Summer Internship Project titled as: “To measure Idea Champion Club Retailer’s Satisfaction levels and to identify the effective Strategies of Retailer Engagement Program” At Idea Cellular, Aditya Birla Group, Delhi-NCR, under the guidance of Prof. Sanjeev Verma, faculty guide, NITIE and Mr. Inderjeet Sethi, General manager- Sales, Idea Cellular, Delhi-NCR from April 7th, 2013 to June 6th, 2013. I appreciate the efforts put by him and wish him a bright and prosperous future...
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...Database Modeling and Design – 4th Edition (2006) Toby Teorey, Sam Lightstone, Tom Nadeau Exercises with Solutions – Solutions Manual ER and UML Conceptual Data Modeling Problem 2-1 Draw a detailed ER diagram for an car rental agency database (e.g. Hertz), keeping track of current rental location of each car, its current condition and history of repairs, and customer information for a local office, expected return date, return location, car status (ready, being-repaired, currently-rented, being-cleaned). Select attributes from your intuition about the situation, and list them separately from the diagram, but associated with a particular entity or relationship in the ER model. Solution to 2-1 Problem 2-2 Given the following assertions for a relational database that represents the current term enrollment at a large university, draw an ER diagram for this schema that takes into account all the assertions given. There are 2000 instructors, 4000 courses, and 30,000 students. Use as many ER constructs as you can to represent the true semantics of the problem. Assertions: An instructor may teach one or more courses in a given term (average is 2.0 courses). An instructor must direct the research of at least one student (average = 2.5 students). A course may have none, one, or two prerequisites (average = 1.5 prerequisites). A course may exist even if no students are currently enrolled. All courses are taught by exactly one instructor. The...
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...CONTENTS Page no. 1. INTRODUCTION 2 2. OBJECTIVE OF STUDY 4 3. METHODOLOGY AND LIMITATION 5 4. BSNL- 4.1 ABOUT THE THE COMPANY 6 4.2 ITS HISTORY 6 5. THE STRUCTURE AND OVERALL STUDY 5.1 CAPITAL EXPENDITURE, 9 5.2 STRUCTURE 12 6. THE FALL OF THE GIANT- REASONS NOT ONE BUT MANY 17 7. STUDY OF THE FINANCIAL DATA AND THE REASONS FOR THE FALL 24 8. PLANS FOR REVIVAL 8.1 MERGER 30 8.2 DIVESTMENT 31 8.2.1. EMPLOYEES STRIKE 32 8.3 OTHER STEPS 35 9. FUTURE PROSPECTS 36 ...
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...Factors behind the brand switching in telecom industry The Cellular telephone (mobile phone) is a long-range, portable electronic device used for mobile communication. In addition to the standard voice function of a telephone, current mobile phones can support many additional services such as SMS for text messaging, email, packet switching for access to the Internet, and MMS for sending and receiving photos and video. The problem of Customer’s switching to other service providers have been the cause of intensive research .Due to the increased competition in the telecommunication industry in Ghana it has become extremely important for the companies to pay attention towards retaining of their customers .This research study particularly investigated the causes of customer switching behaviour. CHAPTER ONE: INTRODUCTION This research is focus on finding out the underlying factors that make the customer to switchover to another service provider in telecom industry in Ghana . The telecommunication industry is one of the most important industries of the world. In order to gain competitive advantage as competition is getting more and more intense, companies are compelled to innovate and do their best for to enhance the customer satisfaction level. As in the telecom industry the customers have multiple choices to select among service providers and actively seek their rights of switching from one telecom service provider to another. In this ferocious competition customers requires better...
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...technology will have an established voice communication and multimedia sessions over Internet Protocol (IP) networks where the orders can be processed at a cost savings. Technology Description The group of technologies: IP telephony, Internet telephony, voice over broadband (VoBB), broadband telephony, IP communications, and broadband phone service are terms commonly related to VoIP. The technology enables the end users to use voice, fax, SMS, voice messaging through the internet to conduct business. Proposal The Request for Proposal lists the instructions for a quote to be submitted timely by the respective vendors. In addition, the description of the project is included and the defined requirements that must be met for consideration. Lastly, the vendor responsibility is defined before and after completion of the project. Specifications The proposal is to switch to VoIP, a hosted phone system with a full set of enterprise features. The intent is to continue to upgrade the system via web browser to ensure the technology continues to remain competitive. The intent is to transition away from analog lines and adapt to newer technology. Required Deliverables 1. Asses the security threats, confidentiality threats, and integrity threats of switching to a VoIP system versus the existing phone system. Firewalls defining the security policies. 2. The VoIP Software Applications needed to replace the existing phone system. 3. The bandwidth requirements for VoIP...
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...INTRODUCTION OF TELENOR Telenor is an international company. For over 150 years, telecommunications has played a vital part in the development of modern Norwegian society and Telenor has been, therefore, playing a crucial role in the development of the Norwegian economy. Yet it has been now one of the largest mobile operators globally. Telenor is a pioneer in mobile communications. Manual mobile telephony services were introduced in Norway in 1966, as a forerunner to the automatic NMT system, which appeared in 1981. Its digital successor, GSM, was introduced in 1993, and third generation mobile network, UMTS, was launched for commercial use in 2004.1 Telenor, as it was previously called Norwegian Telecom which was established as a public corporation in the year 1994. A year later it changes its name to Telenor. Telenor has emerged as an expanding group. It has undergone massive growth and has operations in 12 markets around the world. From a strong national brand it has positioned itself as a competing international telecommunications brand. Telenor in Pakistan Telenor started its operations in Pakistan by 2005. Its major competitors in Pakistan were Mobilink and Ufone. Its brand rapidly got a favorable space in the minds of Pakistani people not only due to its initial brand awareness campaign but also because the overall telecommunications needs were skyrocketing. Also people here wanted competition so that the prices of connections would be lowered. Most...
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...Table of Content: 1. Executive Summary 2. Market Assessment 1.1 Company Introduction 1.2 Market Situation Analysis 1.3 PESTEL Analysis 1.4.1 Political 1.4.2 Economy 1.4.3 Social 1.4.4 Technology 1.4 SWOT Analysis 1.5.5 Strengths 1.5.6 Weakness 1.5.7 Opportunities 1.5.8 Treats 3. Market Segmentation 1 2.5 Primary Segmentation 2.6.9 Demographic Segmentation 2.6.10 Behavior of customer segmentation 2.6.11 Physiographic segmentation 2.6.12 Geographical segmentation 2.6 Secondary Segmentation 2.7.13 Customer Migration Segmentation. 4. Marketing Strategies 2 3.7 Ansoff Matrix 3.8 Boston Matrix 3.9.14 Problem Child 3.9.15 Star 3.9.16 Cash Cow 3.9.17 Dog 5. Marketing Mix 3 4.9 7P’s Analysis 4.10.18 Product 4.10.19 Pricing 4.10.20 Distribution 4.10.21 Promotion 4.10.22 People 4.10.23 Process 4.10.24 Place 4.10 SOSTAC 4.11.25 Situation 4.11.26 Objectives 4.11.27 Strategy 4.11.28 Tactics 4.11.29 Action 4.11 Positioning: 6. Total experience 4 5.12 Customer Perspective 5.13 Internal Perspective ...
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...Telecom Industry Business Environment Domain Study S. P. Jain Institute of Management & Research Telecom Industry Executive Summary The rapid growth in Indian telecom industry has been contributing to India’s GDP at large. Telecom industry in India started to set up in a phased approach. Privatisation was gradually introduced, first in value-added services, followed by cellular and basic services. Telecom Regulatory Authority of India (TRAI), was established to regulate and deal with competition (the service providers). This gradual and thoughtful reform process in India has favoured industry growth. Upcoming services such as 3G and WiMax will help to further augment the growth rate. The Indian telecommunications industry is one of the fastest growing in the world and India is projected to become the second largest telecom market globally by 2010. This is evident from the facts of Telecom Industry for example, India added 113.26 million new customers in 2008, the largest globally. The country’s cellular base witnessed close to 50 per cent growth in 2008, with an average 9.5 million customers added every month. This would translate into 612 million mobile subscribers, accounting for a tele-density of around 51 per cent by 2012. It is projected that the industry will generate revenues worth US$ 43 billion in 2009-10. In this report we have tried to capture most of the areas of Telecom Industry. Major highlights of the report are History of Telecom Industry...
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...Predictive Churn Model Identifying reasons of Churn & establish methods to prevent churn 2012 Vaibhav Sharma INDUSTRIAL TRAINING PROJECT REPORT “Identifying reasons of Churn & establish methods to prevent churn” AT Submitted in partial fulfilment of the requirement For the award of degree Of MASTER’S OF BUSINESS ADMINISTRATION SESSION (2011-2013) DELHI INSTITUTE OF ADVANCED STUDIES SUBMITTED BY:- | Vaibhav Sharma MBA 3A | | 06912303911 | Contents Acknowledgement 5 Introduction 6 Objectives of the Study 6 Research Methodology 6 Sample Size 6 Mode of Data Collection 6 Company’s Profile 7 Industry Profile 9 International Long Distance 11 Internet Service Providers (ISPs) 12 Broadband Policy 2004 13 Network Expansion 13 Trend in Tele-density 14 Rural Telephony 14 Performance of telecom equipment manufacturing sector 14 Opportunities 15 3G & Broadband Wireless Services (BWA) 15 Mobile Number Portability (MNP) 15 Project Details 19 Primary Rate Interface 19 Steps Performed: 19 Step 1: Questionnaire Preparation 19 Step 2: Data Details 19 Step 3: Judging Customers Response 19 Step 4: Approaching the Customers and Identifying the Reasons 20 Step 5: Analysing Reasons...
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...ABB Electric Segmentation - Group Case Analysis Team Members: Emeka Ejika John Marceaux Brandon McNabb Todd Teepell Brandon Woods Suppose you are the regional sales manager for ABB Electric, and you have been given a budget for a supplementary direct marketing campaign aimed at 20% of the companies in your region 1. At present, you have information on the Descriptor Data Tab of the ABB Electric Data (Customer Choice).xls spreadsheet about the location of customers (districts 1, 2, and 3) and the sales potential of each account of prospect. Based on this information alone, to what companies would you direct the new direct marketing program? Specify the accounts and customer or prospect types. In order to determine which potential customers to target with a direct marketing campaign we first searched the ‘ABB Descriptor Data’ and identified Customers that we are currently serving to quantify ABB’s market penetration in each District. We then sorted the remaining Customers (Competitor’s clients) by Annual Purchase Volume as it is the only quantifiable metric provided. Next we cross-referenced that with our market penetration in each District. While ABB’s penetration is deepest in District 1 relative to number of customers serviced, District 2 provides the largest source of Annual Purchase Volume by a margin of three times the next closest District (D3). This extreme disparity is the result of one customer with a very large Annual Purchase Volume that is over seventeen...
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...beyond their primary function, guidance, plenty of interactions with business heads, and lots of opportunities to assimilate culture, people, the organization and folklore! We’ve just seen a batch of bright B-school interns join us over the summer, some of whom will return to Airtel once they graduate. This edition of Campus Connect will give you a glimpse of their experiences. As we scale up to newer challenges, we will look to build a workforce for tomorrow. Many of you, we hope, will be part of that future. Best wishes, Srikanth Balachandran Director, Human Resources #BEING PART OF A FIRST #airtel4G has been a phenomenal experience for us. As an industry game changer and the future of mobile data, the 4G project has been one of tremendous significance. We launched...
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...TERM PAPER ON TELECOM SECTOR IN INDIA AMITY INTERNATIONAL BUSINESS SCHOOL, NOIDA AMITY UNIVERSITY, UTTAR-PRADESH SUBMITTED BY: ABHINAV AGARWAL (A1808710032 – MBA 3C 2010-12 SECTION-A) AMIT BEHAL (A1802010246 – MBA IB 2010-12 SECTION-B) TABLEOF CONTENTS DESCRIPTION PAGE NO. Executive Summary 3 Objectives of Study 4 Introduction 5 Growth Avenues 9 Top 10 Telecom Companies In India 11 SWOT Analysis 12 Brief About 2G Scam 15 Mergers and Acquisitions in Telecom Sector 16 FDI in Telecom Sector 17 Drivers of Growth in Telecom Sector 18 India’s Competitive Advantage : Porter’s Model 19 Strategic Management 22 HR Policies of Airtel and Vodafone 27 Marketing Strategies 30 Positioning strategy comparison of Vodafone and Airtel 34 Use of social media marketing by telecom companies 35 Advertisement...
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