...APEX FINANCIAL SERVICES ……………….the only solution to your financial problems! Q1. Since how many years you have been working in this organization? a. 0-5 Years b. 5-10 Years c. 10-15 Years d. More than 15 Years Q2.Is Top Management interested in motivating the employees? a. Strongly Agree b. Agree c. Neutral d. Disagree e. Strong Disagree Q3.Is the organization effective in fulfilling basic needs of employees like food, shelter and basic functions in life? a. Strongly Agree b. Agree c. Neutral d. Disagree e. Strong Disagree Q4. Do you have a feeling of Job security while working in this organization? a. Yes b. No Q5. Are you satisfied with the canteen facility in the organization? a. Yes b. No Q6. Are you satisfied with the Drinking Water facility in the organization? a. Yes b. No Q7. “Employee Safety is the top priority of Management”. a. Strongly Agree b. Agree c. Neutral d. Disagree e. Strong Disagree Q8. Does the organization provide medical facility for its employees and their families? a. Yes b. No Q9. How is the work culture in your organization? a. Supportive b. less Supportive c. Not at all supportive Q10. “Employees have Good Relationship with other staff members” a. Strongly Agree b. Agree c. Neutral d. Disagree e. Strong Disagree Q11 Support from the other staff members is helpful to get motivated a. strongly Agree b. Agree c. Neutral d. Disagree e. Strong Disagree Q12. An organization recognizes and acknowledges...
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...UAE Organization – Etisalat, Employee Motivation and Job Satisfaction Contents Abstract 3 1.Introductory Background 3 1.1Scope of the Research 4 1.2Research objectives 4 1.3About Etisalat 5 2.Literature Review 5 2.1Understanding the Concept of Motivation 5 2.2Job Performance and Satisfaction 6 2.3Theory of Motivation – Maslow’s Hierarchy of Need 7 3. Research Methodology 8 3.1 Research Philosophy 8 3.2 Research Approach 8 3.3 Method of Data Collection and Analysis 9 3.4.Ethical consideration 9 4. Research Result 9 5. Detail Analysis of Survey 10 6. Research Discussion 16 7. Research Conclusion 17 8.Bibliography 18 Abstract In the current competitive scenario people are trying hard to match their capabilities and aspiration to achieve their personal as well as professional objectives. On the same hand even organizations are seeing tough time to maintain their market performance that determines the success and failure of the organization. The performance of employee in organization is directly correlated to their level of motivation driven through their job structure with respect to the roles and responsibilities assigned to them depending on their caliber resulting to job satisfaction. In order to create commitment as well as motivation level among employees, employer has an important role to play. It is his directions and guidance under which the employee operates in the organization. Appointing the right resource to a job requirement and assigning it a complete...
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...Investigating Woolworths Management Strategies to Improve Employee Motivation Provide a brief overview of your project? This project report will investigate a research problem in Woolworths which is staff moral, motivation and job satisfaction. The report will analyse the situation and determine the most effective way to solve the problem for the company. Employees are the main element in any organisation and it is crucial for a business’s success to understand what drives employees to work effectively and learn the best ways to manage them. This proposal will investigate the most effective way to motive employees to work at the best of their ability in the work environment of Woolworths. Currently the organisational culture creates low motivation and job satisfaction within the workplace with many employees having low morale. The proposal will analyse different methods of motivation, management techniques and ways to boost morale in the work place to ensure increased job satisfaction which will lead to increased productivity. To determine the current culture and feelings within the working environment, primary research will be undertaken using a self-administered survey to obtain quantitative data. These surveys will assess motivation of staff and current job satisfaction. Intensive research into motivation will be conducted to determine the most effective way to solve this problem. Theories and recommendations to improve motivation will be adapted to meet the needs of the current...
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...Group A5- Psycho Engineers a.)Topic of the project: Measuring whether perceived career stagnation in early career may have impact on factors such as employee motivation, job satisfaction and turnover intention. b.)Scope of the project: In this project we plan to analyse whether professionals in the early stages of the career (work-experience less than 5 years) feel early career stagnation and how it impacts factors like their job motivation, turnover intention, etc. The group also identified following parameters which were possibly affected due to career stagnation: a. Motivation b. Job satisfaction c. Turnover Intention Some mediator factors identified by us which can affect the relationship between career stagnation and identified parameters are: 1. Gender 2. Educational Background 3. Age In the common pyramid-shaped organisations majority of the individuals face a point where hierarchical advancements seem unlikely. In such a situation we say that the employee has hit a career plateau or that his career has stagnated. In some situations although the employee has hit a plateau he/she still continues to do his/her job efficiently with no decrease in output. However , for some employees the career plateau may adversely impact job satisfaction, motivation, willingness to stay in the organisation ,etc. It is the latter case also known as the “deadwoods” who need extra attention from the management and our study focuses on analysing the effects of career stagnation...
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...Gap Analysis: Riordan Manufacturing Riordan Manufacturing is faced with some issues, challenges and opportunities to increase their sales and profitability, improve employee satisfaction, and improve their customer relationships in an effort to help them remain competitive in the marketplace. In this research an analysis will be conducted to evaluate the situations that face Riordan Manufacturing. This analysis will identify the issues and opportunities, explore the stakeholders’ perspectives, and review the problem and the end state goals. Once the analysis is complete the leadership team at Riordan Manufacturing will be able to put together a problem solution to begin to tackle the issues faced by the company. Situation Analysis Issue and Opportunity Identification “Riordan Manufacturing is a global plastics producer employing 550 people with a projected annual earnings of 46 $million” (University of Phoenix. n.d., p 1). The company is owned by Riordan Industries a Fortune 1000 enterprise with revenues over $1 billion (University of Phoenix. n.d., p 1). Over the past two years Riordan Manufacturing has experienced declining sales and uneven profits (University of Phoenix. n.d.). This change forced Riordan Manufacturing to make some strategic changes in the way they manufacture and market products and its sales processes. The strategic changes prompted Riordan Manufacturing to adopt a customer-relationship management system (CRM) which allowed customers to be serviced...
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...Motivation Factors It has always been the focus of researchers “what motivates employees and how they can be motivated”. Acording to Maslow employees have five levels of needs, physiological, safety, social, ego and self-actualisation, each level of need had to be satsfied before the next level to become a motivating factor for the employees. Herzberg split the motivation into two factors i.e intrinsic factors like achievement, recognition contribute to job satisfaction and on the other hand extrinsic factors like pay, job security contribute to job dissatisfaction. Vroom stressed that employee efforts lead to performance which in turn leads them to rewards. Rewards if positive will motivate the employees and negative rewards will demotivate them. Skinner is of the opinion that the “Behavior” of employees which leads to positive outcomes will be repeated and the “Behavior” which leads to negative outcomes will not be repeated. Motivation and the factors on wihcih it depends have been described by present day authors in a new dimension. Higgins says It is the internal drive to satisfy an un satisfied need, where as kreitner defines it as the psychological process that gives behaviour purpose and direction. Survey Intro We have conducted this study for indepth analysis and evaluation of employee motivating / demotivating factors and the strength and weaknesses of Bank Alfalah’s employee related policies. It also helped us ascertain the current level of employee satisfaction of...
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...employees in the Waikato regions that we have surveyed. In this study, we conducted 20 surveys in different areas of work. This survey was conducted in the Waikato region on different people from different organisations. In our research we found that most of our research was taken from a professional accountancy firm, restaurants and others such as customer service and assistance. We developed a questionnaire based on the organisational behaviour areas and literature reviews and conducted these surveys and have decided to have hypothesis about what we think that the outcome of these will be. These have been used as the focus of this report. The reason that we chose these candidates are they are different and diverse industries and we can compare the information given easily. We have also identified their role in the industry and we compared their roles against our research. We have also included the age, gender of the candidates we have chosen so that this can be compared with other factors. The articles that we have reviewed during this research are based on the topics of Stress/pressure/Burnout indicators, Conditions of employment, Staff perceptions of leadership performance, Staff Perceptions of Autonomy, Staff Satisfaction, Staff turnover intentions, Staff Wellbeing, Great place to work (work life balance, conflict and enrichment), Psychological capital and Staff commitment and motivation. * Literature Review Burnout The first article that I found...
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...Staff Motivation at Sharp HealthCare Mahzad Farahani California State University of East Bay Professor Jay Umeh 10/22/2014 Abstract The main goal of Sharp Healthcare is to increase employees, physicians, and patient satisfaction as well as providing quality care. They believe that in order for the facility to be successful, it has to have motivated staff who provide quality care. At Sharp Health Care, they believe in open communication among the staff, which can be argued to be a weak approach. It can also be argued that Sharp Healthcare can be rewarding their staff so that they can improve their performance further. Overall, Sharp approach to motivate its staff is a great innovation and it will be great if it is replicated in other health care organizations as well. KEY FACTORS IN SHARP’S SUCCESSFUL APPROACH TO MOTIVATION The key factors in Sharp’s successful approach to motivation involve the focus on purpose, worthwhile work, and making a difference; quality, service and people as some of its pillars of excellence; model behaviors and scripts; re-recruitment policy. We will discuss each factor and analyze their role in the overall approach to motivation. FOCUS ON PURPOSE, WORTHWHILE WORK AND MAKING A DIFFERENCE The focus on purpose, worthwhile work, and making a difference has led to increased employee, physician, and patient satisfaction, enhanced loyalty, and improved outcomes. This is evidenced by the fact that in 2007 Sharp HealthCare won the prestigious...
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...Motivation, Performance, & Satisfaction Alisha Joseph LDR/531 October 31, 2011 David Grier Motivation, Performance, & Satisfaction Introduction Performance, motivation, and satisfaction on the job are factors that are determined by employees and their employers. The employees bring in personal beliefs, morals, education, experience, and values. The employers regulate the information supplied to employees and the employees bring values, education, experience, morals, and personal beliefs. Boosting subordinates’ motivation can enhance performance and satisfaction on the job. “Motivation refers to forces within an individual that account for the level, direction, and persistence of effort expended at work (Columbia Electronic Encyclopedia, 2007).” Developing Employees Developing employees in a manner that upholds and enhances performance, motivation, and satisfaction on the job is the responsibility of the organization. The selection process is a good way to start this by administering candidates for employment personality test to make sure the company, the team and the candidate are compatible. The company shall be held accountable to give new employees a clear expectation of what is required of she or he to perform her or his duty, supply an opportunity for employees to communicate openly with peers, managers, and leaders and explain the benefits and pay that comes with the job. Managers will confer with its subordinates on a regular basis to redefine...
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...1 INTRODUCTION 1.1. Background of the Study Several studies have explored the link between work motivation and job satisfaction; however, different papers continue to confirm conflicting results between the two items. Certain research results have confirmed that job satisfaction and work motivation have a direct and positive correlation, while other research results points out that the two have negative correlation. The present changing international business milieu has unmistakably improved the need to make HR an essential and an important business partner. The changes derive from the rapid speed of globalization, individual organizational changes, competition for the increasing intellectual resource and advances in technology are continuing to present novel and intricate challenges for HR functions and organizations in general. Work motivation and job satisfaction, two key elements that defines today is HRM and have gained more value in deployment and redeployment of talent as the shifts have had serious results to the roles and directions of HR leadership. Non-conventional resource management has in general, played important roles in business performance of business but this is slowly changing as HR takes center stage, this new ways that organizations have attempted to employ employee motivation to tap into job satisfaction, which in turn translates to higher employee output. Certain papers examined the challenges for businesses in creating and promoting the best HRM...
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...BUSINESS Dissertation Effect of Work Motivation on Employment Satisfaction (Case Study of Employees at Tesco) Name: Student Registration: Module Leader: Workshop Tutor: Due Date: Executive Summary List of Abbreviations List of Tables and Figures Table of Contents Executive Summary 2 List of Abbreviations 3 List of Tables and Figures 4 CHAPTER 1 7 INTRODUCTION 7 1.1. Background of the Study 7 1.2. Rationale for the Study 9 1.3. Problem Statement 10 1.4. Research Objectives 10 1.5. Summary 10 CHAPTER TWO 11 LITERATURE REVIEW 11 2.1. Introduction 11 2.2. How Motivation can Enhance Performance 12 2.3. Factors Affecting Employee Motivation 12 2.4. Motivating Employees at the Workplace 13 2.5. Theories of Motivation 14 2.5.1. Maslow’s Hierarchy of Needs Theory 14 2.5.2. Herzberg’s Two Factor Theory 15 2.5.3. PERMA model 17 2.5.4. Financial 18 2.5.5. Non-financial 19 CHAPTER 3 21 METHODOLOGY 21 3.1. Introduction 21 3.2. Research Design 21 3.3. Population of the Study 21 3.4. Sample Frame 22 3.4.1. Questionnaire Instrument 22 3.4.2. Data Collection 24 3.5. Validity and Reliability 25 3.7. Data Analysis 25 CHAPTER FOUR 26 DATA PRESENTATION AND ANALYSIS 26 4.1. Introduction 26 3.2. Report on Findings of Specific Objectives 27 3.3. Report on Findings of General Objectives 29 CHAPTER 5 31 CONCLUSION 31 REFERENCES 33 CHAPTER 1 INTRODUCTION 1.1. Background of the Study...
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...Manufacturing Employee motivation is an issue that does not discriminate (UoP, 2008). “Motivation is the willingness to exert effort in a particular way” (Dreher & Dougherty, 2001, p.28). Two theories can be reviewed when examining motivation. The first is expectancy theory. Expectancy theory holds that people are motivated to behave in ways that produce desired combinations of expected outcomes (Kreitner & Kinicki, 2004). Vroom’s expectancy theory is a mathematical model that looks at motivation. Employee motivation is influenced by expectation. If I get a raise at the end of the year for all my hard work I will work harder next year. If I work hard and don’t get a raise then my effort level will decrease. Porter & Lawler’s extension expectancy model identified people’s valences and expectancies and how effort connected to performance. “Valence refers to the positive or negative value people place on outcomes’ (Kreitner & Kinicki, 2004, p. 300). This theory showed that job satisfaction was directly linked with how employees perceived their reward. Employees will alter their mind-sets only if they see the point of the change and agree with it – at least enough to give it a try (Lawson & Price, 2003). The second theory is equity theory. “Equity theory is a model that explains how people strive for fairness and justice in social exchanges or give-and-take relationships” (Kreitner & Kinicki, 2004, p. 290). Adam’s equity theory of motivation looks at inputs and outcomes of employee-employer...
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...In this chapter we tried to describe the origin of the report, objective of the report, scope and limitations of the report. 1.01. Origin of the report: The B.B.A. Program under the department of finance offers a course named “Principles of management, F-109)” which requires submitting a report on a specific topic given to us. The report under the headline ‘Job satisfaction’ has been prepared towards the purpose .Our main task was to analyze two organizations employees job satisfaction. 1.02. Objective of the report: The main objective of this study is to critically measure the job satisfaction of the employees of Prime bank limited and Islami bank Bangladesh Limited. The specific objectives of the study is identify as following: To identify the importance of determines of job satisfaction. To measure the level of job satisfaction with respect to compensation package. To measure the level of job satisfaction with regard to training & development. To measure the level of job satisfaction. To measure the level of job satisfaction in regard of job security. To measure the level of job satisfaction with respect to motivational practices and other aspect of this particular organization. 1.03. Methodology of the study: Methodology is the process or system through which a study is being carried out for the purpose of collection of information that is required in collection with the study for reaching a conclusion on that study. We have collected data from...
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...position engages customers in brining local hospital information systems in communication with GE Healthcare cardiology products through IT infrastructure and HL7 (Health Level Seven) programming language. Organizationally, my contribution serves within the America’s Service organization, with an immediate manager, dotted lines to project managers, and other engineering teams. In this large organization, unwillingly the organization is forced into a mechanistic design of bureaucracy, driven by hierarchal processes and systems of management, both people and technology which unless understood seem to lend itself to the inherent leadership styles by managers disenfranchising employees, and ultimately driving down productivity and employee satisfaction....
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...Job Satisfaction Overview: Job Satisfaction is how content an Individual is with his or her Job. It is a positive feeling about a job resulting from an evaluation of its characteristics. Researchers have divided Job satisfaction into 2 sub Categories: Affective Job Satisfaction and Cognitive Job Satisfaction Affective Job Satisfaction: The extent of pleasurable feelings one has about his or her job. Cognitive Job Satisfaction: The extent to which Individuals are satisfied with different facets of the Job like pay, promotion opportunities, working hours, pension, The quality of relationships with co-workers etc. It is always not easy to measure Job Satisfaction as different people have different definitions and perceptions. An individual’s performance can be impacted if he or she is satisfied with the job or not but some studies have shown that some high performing employees are not satisfied with their job. If management is concerned about Job satisfaction of their Employees, Then it should conduct various surveys to find out the satisfaction level of their Employees and would consider seeking advise from their Employees on how to increase their overall level of Job Satisfaction. According to an Article published in Economic Times, 60 % of the people think that less job satisfaction is their primary reason of Unethical behavior at work second only to the lack of personal integrity. 91% said workers who enjoy a good work-life balance are more likely to behave ethically...
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