...Inditex is a multinational clothing retailer and manufacturer (Zara, p.1, pp.2). Their largest chain store is Zara, whose POS terminal and business operations were constructed to quickly respond to the changes in customers clothing preference (Zara, p.3, pp.3). The system of operation in use was effective when Zara was a small chain of stores. However, since Zara’s growth and the changes made to the clothing industry, the current operations are no longer effective. The key problems to Zara’s operations are the outdated IT systems, the lack of control that management has over executive decisions and lack of management integration in the IT division of Zara. These problems can hinder the growth of Zara and can prevent it’s expansion, if the technology used by their suppliers/vendors changes or the employees who are the most knowledgeable in the IT department leaves the company. Zara is dependent on the operations of it’s information systems to function on a daily basis and if the system shuts down, Zara would cease operation. The main problem at Zara is the lack of control management has over executive decisions. Each operating unit does not have control over its sector and senior management is taking a hands off approach from the involvement of the company. For example, Bruno Sanchez Ocampo (the lead IT tech) does not want to improve the POS system because he is knowledgeable in its current operations and it works in his opinion (Zara, p.2, pp.2). However, the...
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...rP os t op yo Vendor Partnering Important Considerations When IT Outsources IT E xc e r p t e d fro m tC The Adventures of an IT Leader By Do No Robert D. Austin, Richard L. Nolan, and Shannon O’Donnell Buy the book: Amazon Barnes & Noble HarvardBusiness.org Harvard Business Press Boston, Massachusetts ISBN-13: 978-1-4221-3046-9 3028BC This document is authorized for use only by Paolo Neirotti until September 2011. Copying or posting is an infringement of copyright. Permissions@hbsp.harvard.edu or 617.783.7860. rP os t op yo Copyright 2009 Harvard Business School Publishing Corporation All rights reserved Printed in the United States of America This chapter was originally published as chapter 14 of The Adventures of an IT Leader, copyright 2009 Harvard Business School Publishing Corporation. No part of this publication may be reproduced, stored in or introduced into a retrieval system, or transmitted, in any form, or by any means (electronic, mechanical, photocopying, recording, or otherwise), without the prior permission of the publisher. Requests for permission should be directed to permissions@harvardbusiness.org, or mailed to Permissions, Harvard Business School Publishing, 60 Harvard Way, Boston, Massachusetts 02163. Do No tC You can purchase Harvard Business Press books at booksellers worldwide. You can order Harvard Business Press books and book chapters online at www.harvardbusiness...
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...Jeanette Almaraz HCS/483 Health Care Information System Mr. Allen December 4, 2010 Important of Information System “Information system (IS) is an arrangement of information (data), processes, people and information technologies that interact to collect, process, store and provide as output information is needed to support the organization. (Health Care Information System, Chapter 2)” With information technology being a component that is use in every day work history, it is known to be the main source of keeping information system on track. For example, computer technology such as hardware and software and telecommunication technology such as data, image and voice networks needs to in place for any health-care organization. Without these particular devices many issues can go wrong. . So the first step is to have to select a program and obtain it. But we ask where can we start to look? We need to look for a system that involves administrative and clinical information such as patient administration system (admission, discharge, transfer, etc.), others administrative and financial system (accounts payable, general ledger, personnel management, payroll, etc.), ancillary information system (laboratory information, radiology information, pharmacy information, etc.) and other clinical information (nursing document, EHR, Computerized provider order entry, etc.). Although information system involves all listed above, my main focus is Electronic Health Records. Electronic...
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...This law expected unions to hold mystery decisions, required exchange unions to present their yearly monetary reports to the Department of Labor. From the USA UU rules representing the removal of an individual from a union. This demonstration was made because of charges of composed wrongdoing and debasement allegations by the unions (Engler, Philipp, et al. 241-272). Teamsters Union examinations found that they were connected to compose wrongdoing, and the Teamsters were removed from the AFL-CIO. The motivation behind this law was to control the interior working of the unions and battle the exploit of exchange union individuals by union...
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...Analysis of the case : “Ramesh Patel at Aragon Entertainment Limited” Letter of Transmittal September 23rd 2013 Sub: Report submission on the case of Ramesh Patel at Aragon Entertainment Limited Dear Ma’am, As per your instructions, I have created a report to analyse the problems faced by Ramesh Patel of New Horizon and the necessary steps to be taken. I have recommended that Ramesh Patel counsel Gibson to arrive at a position so that back log works from Gibson’s part can be completed before deadline. This will enable Ramesh Patel to get the part pending from Gibson done and make desired impression at the New Horizons Board presentation. By implementing this he can also make his Image as a team player better in front of Maria Hernandez and Senior Management alike. Also friendship with Gibson will not take any hard falls. The following pages will give a detailed analysis, an evaluation of the available alternatives, recommendations and action steps. Executive Summary Ramesh Patel faces a difficult situation where in his delivery to New Horizons Board and hence chance to create an impression in front of Senior management looks bleak. New Horizons Board has the task to develop recommendations for new titles for Aragon Entertainment. The delivery Patel was counting on was a cumulative effort from his team to analyse customer data on one of Aragon’s promising new video game to access the potential of a sequel. The team as consists of Maria Hernandez...
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...Sun Microsystems case 8-10-99 Sun Microsystems: Integrating its Own Enterprise Kenneth L. Kraemer and Jason Dedrick August, 1999 1 Sun Microsystems case 8-10-99 2 Table of Contents Executive Summary 3 I. INTRODUCTION 4 II. COMPETITIVE ENVIRONMENT 5 III. BUSINESS STRATEGY 8 IV. ORGANIZATION OF BUSINESS ACTIVITIES 11 V. INFORMATION TECHNOLOGY IT organization IT architecture Business applications IT infrastructure Web-based applications Value added of IT innovations 16 16 17 19 20 20 22 VI. FIRM PERFORMANCE 24 VII. CONCLUSIONS 27 References 30 List of Figures Figure 1 Sun's vision for the future of networked computing Figure 2 Sun Microsystems' organization Figure 3 Sun Microsystems' extended value chain Figure 4 Sun's IT organization Figure 5 Sun's IT applications along the value chain Figure 6 Sun's profitability Figure 7 Sun's market valuation 31 12 15 16 21 26 26 List of Tables Table 1 Table 2 Table 3 Table 4 Table 5 Table 6 Table 7 Table 8 Worldwide workstation and server market shares, 1992 and 1997 Worldwide Unix market shares, 1998 Illustrative large Sun customers by industry segment Sun's SG&A as percent of revenue, 1993-1998 Sun's IT resources Description of web-based applications by value chain segment Sun's comparison with industry performance Sun's financial performance, 1989-1998 6 6 7 8 17 23 24 25 Sun Microsystems...
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...4 TH EDITION Managing and Using Information Systems A Strategic Approach KERI E. PEARLSON KP Partners CAROL S. SAUNDERS University of Central Florida JOHN WILEY & SONS, INC. To Yale & Hana To Rusty, Russell &Kristin VICE PRESIDENT & EXECUTIVE PUBLISHER EXECUTIVE EDITOR EDITORIAL ASSISTANT MARKETING MANAGER DESIGN DIRECTOR SENIOR DESIGNER SENIOR PRODUCTION EDITOR SENIOR MEDIA EDITOR PRODUCTION MANAGEMENT SERVICES This book is printed on acid-free paper. Don Fowley Beth Lang Golub Lyle Curry Carly DeCandia Harry Nolan Kevin Murphy Patricia McFadden Lauren Sapira Pine Tree Composition Copyright 2010 John Wiley & Sons, Inc. All rights reserved. No part of this publication may be reproduced, stored in a retrieval system or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, scanning or otherwise, except as permitted under Sections 107 or 108 of the 1976 United States Copyright Act, without either the prior written permission of the Publisher, or authorization through payment of the appropriate per-copy fee to the Copyright Clearance Center, Inc. 222 Rosewood Drive, Danvers, MA 01923, website www.copyright.com. Requests to the Publisher for permission should be addressed to the Permissions Department, John Wiley & Sons, Inc., 111 River Street, Hoboken, NJ 07030-5774, (201) 748-6011, fax (201) 748-6008, website www.wiley.com/go/permissions. To order books or for customer service please, call 1-800-CALL WILEY (225-5945)...
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...4 TH EDITION Managing and Using Information Systems A Strategic Approach KERI E. PEARLSON KP Partners CAROL S. SAUNDERS University of Central Florida JOHN WILEY & SONS, INC. To Yale & Hana To Rusty, Russell &Kristin VICE PRESIDENT & EXECUTIVE PUBLISHER EXECUTIVE EDITOR EDITORIAL ASSISTANT MARKETING MANAGER DESIGN DIRECTOR SENIOR DESIGNER SENIOR PRODUCTION EDITOR SENIOR MEDIA EDITOR PRODUCTION MANAGEMENT SERVICES This book is printed on acid-free paper. Don Fowley Beth Lang Golub Lyle Curry Carly DeCandia Harry Nolan Kevin Murphy Patricia McFadden Lauren Sapira Pine Tree Composition Copyright 2010 John Wiley & Sons, Inc. All rights reserved. No part of this publication may be reproduced, stored in a retrieval system or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, scanning or otherwise, except as permitted under Sections 107 or 108 of the 1976 United States Copyright Act, without either the prior written permission of the Publisher, or authorization through payment of the appropriate per-copy fee to the Copyright Clearance Center, Inc. 222 Rosewood Drive, Danvers, MA 01923, website www.copyright.com. Requests to the Publisher for permission should be addressed to the Permissions Department, John Wiley & Sons, Inc., 111 River Street, Hoboken, NJ 07030-5774, (201) 748-6011, fax (201) 748-6008, website www.wiley.com/go/permissions. To order books or for customer service please, call 1-800-CALL WILEY (225-5945)...
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...4 TH EDITION Managing and Using Information Systems A Strategic Approach KERI E. PEARLSON KP Partners CAROL S. SAUNDERS University of Central Florida JOHN WILEY & SONS, INC. To Yale & Hana To Rusty, Russell &Kristin VICE PRESIDENT & EXECUTIVE PUBLISHER EXECUTIVE EDITOR EDITORIAL ASSISTANT MARKETING MANAGER DESIGN DIRECTOR SENIOR DESIGNER SENIOR PRODUCTION EDITOR SENIOR MEDIA EDITOR PRODUCTION MANAGEMENT SERVICES Don Fowley Beth Lang Golub Lyle Curry Carly DeCandia Harry Nolan Kevin Murphy Patricia McFadden Lauren Sapira Pine Tree Composition This book is printed on acid-free paper. Copyright 2010 John Wiley & Sons, Inc. All rights reserved. No part of this publication may be reproduced, stored in a retrieval system or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, scanning or otherwise, except as permitted under Sections 107 or 108 of the 1976 United States Copyright Act, without either the prior written permission of the Publisher, or authorization through payment of the appropriate per-copy fee to the Copyright Clearance Center, Inc. 222 Rosewood Drive, Danvers, MA 01923, website www.copyright.com. Requests to the Publisher for permission should be addressed to the Permissions Department, John Wiley & Sons, Inc., 111 River Street, Hoboken, NJ 07030-5774, (201) 748-6011, fax (201) 748-6008, website www.wiley.com/go/permissions. To order books or for customer service please...
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...Google continually invests huge amounts of resources, whether monetary or people, into their research and development section; where technology is working at its best with projects that range from app developments that are applied to your mobile device to elaborate robotic devices. Some recently introduced technology is the Google Glass that has hit the shoppers market for just under a cool $2300. There are other Google technologies that are not commonly known, but by far are more interesting and have more of a positive future and social impact. Google offers the following technologies which will be discussed; which includes robotics, elevator to space, clean energy, smart thermostat, and smart contact lens are the unique possibilities to the future and mankind. In the past five years, Google has been known for acquisitioning robotic companies in order to develop their own robotics division; this Research and Development (R&D) laboratory is called Google X. Little is known about Google X and their doings, for security and privacy, just what is permitted and released by their Public Relations office. One of their most important acquisitions was Boston Dynamics who formally worked on robotics projects for the Pentagon (Smith, 2014). Google X is focusing on developing robots to perform the most ordinary of simple tasks around the home and workplace (Mack, 2011). But a more positive aspect is Google’s contribution to the War on Terrorism with their AlphaDog which is currently...
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...Sultan Alotaibi 2010 Las Vegas Executive Summary LVCVA aims to provide the best and luxurious entertainment products and services to targeted business environments in North America and the rest of the world. This plan seeks to generate a significant increase in company sales and profits from creating more contracts with businesses from Canada in a perspective of B2B customers, government alliance, government services, boarding the service-line, compared to the preceding year. The highlights of this plan are the targeted sales-revenue from managing the business relationship with other business clients. These targets are attainable through enhancing the relationship with our current clients and our market reach in the future, expanding business relationship with other business clients, teaming-up with leisure providers, and partnering with reputable international and regional suppliers and services firms to reduce competition, improve pricing, and reduce risks. Las Vegas is counted to be a complete city for any vacation, convention, and business trip. The city has 150000 rooms, 250000 resort industry employees, the resorts can host up to 19000 meetings, convention and incentive programs annually, ranging in size from 10 to over 100,000 attendees. Las Vegas has more than 10.5 million sq ft of exhibit space (Ralenkotter, 2009). This business plan was created on the basis of our market research. Data conclude the size and growth of the business market segments, business...
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...9-600-006 REV: JANUARY 22, 2003 ROBERT D. AUSTIN DEBORAH SOLE MARK J. COTTELEER Harley Davidson Motor Company: Enterprise Software Selection We were in McDonald’s having our initial SiL’K planning meeting when a gunfight erupted in the parking lot. Bullets started flying through the restaurant. Someone said, ‘Everyone down, lock the doors’. We all hid under the table. I’m lying on the floor looking at Dave and Pat—I’m thinking, Holy Smokes, this is unreal. It was just incredible—a real bonding experience! —Garry Berryman, Vice President, Materials Management David Cotteleer, Information Systems (IS) Manager of the Supplier Information Link (SiL’K) project, smiled as he recalled the terror and subsequent camaraderie that had grown out of that unusual beginning. It had set the tone for the partnership that developed between Berryman, Pat Davidson, Manager of Purchasing, Planning and Control, and himself, as they worked collaboratively to develop the specifications for an integrated procurement system to support the new Supply Management Strategy (SMS). Now he and the SiL’K project team were gathered in their “war room” on the top floor of the Harley-Davidson Corporate Headquarters to face another critical moment in the project’s history. After three hectic months of meeting potential software suppliers, reviewing documentation, and evaluating software packages, the SiL’K team had to make a decision. Who should they choose as their supplier and partner in implementing an...
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...9-600-006 REV: JANUARY 22, 2003 ROBERT D. AUSTIN DEBORAH SOLE MARK J. COTTELEER Harley Davidson Motor Company: Enterprise Software Selection We were in McDonald’s having our initial SiL’K planning meeting when a gunfight erupted in the parking lot. Bullets started flying through the restaurant. Someone said, ‘Everyone down, lock the doors’. We all hid under the table. I’m lying on the floor looking at Dave and Pat—I’m thinking, Holy Smokes, this is unreal. It was just incredible—a real bonding experience! —Garry Berryman, Vice President, Materials Management David Cotteleer, Information Systems (IS) Manager of the Supplier Information Link (SiL’K) project, smiled as he recalled the terror and subsequent camaraderie that had grown out of that unusual beginning. It had set the tone for the partnership that developed between Berryman, Pat Davidson, Manager of Purchasing, Planning and Control, and himself, as they worked collaboratively to develop the specifications for an integrated procurement system to support the new Supply Management Strategy (SMS). Now he and the SiL’K project team were gathered in their “war room” on the top floor of the Harley-Davidson Corporate Headquarters to face another critical moment in the project’s history. After three hectic months of meeting potential software suppliers, reviewing documentation, and evaluating software packages, the SiL’K team had to make a decision. Who should they choose as their supplier and partner...
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...Nine reasons to have your own business 1. You Control Your Own Destiny Many entrepreneurs consider themselves "Type-A" personalities, folks that like to take control and make decisions. In other words, owning a business saves them from having to work for anyone else. "One reason to own a small business is the ability to direct the culture of your company," says Kasey Gahler, a certified financial planner in Austin who left a big company to start his own business Gahler Financial three years ago. "When you're in the driver's seat, you are making the decisions on how best to steer your company into the future. This might be overwhelming for some and one must know when and how best to delegate. However, when you are able to make your own decisions about how best to operate day-to-day, this leads to creating a culture, a brand and an organization." 2. You Can Find Your Own Work/Life Balance One of the most oft-cited benefits of owning your own business is the flexibility that comes with it, whether that be working from wherever you want, setting your own hours, wearing a nightgown or even sitting next to your pet while you work. "I get to carry a knife, drive a pickup truck and hang out with my dog a lot more – what can be better than that?" says David Winters, who owns a mobile screen repair business called Screenmobile in Charlotte, North Carolina. Just as important, entrepreneurs say that owning their own business lets them set their priorities. "I make my own schedule...
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...Running head: THE RISE AND FALL OF A MAJOR ICON 1 The Rise and Fall of a Major Icon OL 500 - Q4586 Dawn Foens Abstract Companies rise and fall what makes and breaks them. How does this happen? During these ever changing times many corporations could fall short of adapting to change. This could lead to the destruction of their existence. We will take a look into a major icon of the twentieth century Blockbuster Video. We are going to take a look into the company to show how it changed the way we watched movies and the challenges the company faced over the years. What changes could have been made to save the icon? Did the company evolve with technology? What eventually brought it to its knees? Introduction Nothing to do on a Friday or Saturday night “let’s rent a movie someone says” they all jump in the car and go to the nearest corner where they are sure to find a Blockbuster Video store. Blockbuster Video was the largest movie rental company in the nation. Movies ranged in price from $1.99 to $4.00 the older the movie the cheaper the price. In order to rent movies you had to complete an application and open a membership based on your criteria you were allowed to rent a certain number of movies at a time. The normal limit was 3 at a time. The rental was for a day. Be aware if you rented all three and did not return them the next day you were charged another days rent. The price would be incurred the next time you rented a movie. Blockbuster was...
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