1. Discuss the role of leadership and how it can impact organizational performance.
Leadership is guiding people towards productive results to achieve the goals of the organization. An effective leader has the ability to motivate and influence others. Leadership impacts organizational performance depending on the level to which the leader enables managers and team leaders to plan, organize, control, and act effectively. By accepting authority, responsibility, and accountability, managers can confidently face though situations which require decisions made. Both the manager and subordinate understand how to distinguish right from wrong by using sound judgment. Also, the leader must to learn his own strengths and weaknesses at work as well as his personal life and seek to better himself with new professional knowledge. Everybody has different opinions and attitudes towards values, lifestyles, and behaviors. An effective leader will use diversity at the workplace to combat the fierce competition in the market place. Likewise, cultural diversity within the organization will only add to the company’s growth and good leadership values and respect in the differences in cultures and employees do not create negative stereotypes that could affect the company’s success. Leaders need to address the importance of open communications within the organization. Active listening, questioning, and placing emphasis on verbal and written communications between management and subordinates ensures the company stays on track with the organization’s goal. Recognizing individuals and emphasizing team differences will help the leader achieve a successful career with the organization. To increase managerial effectiveness and efficiency, leaders should opt to improve operations and technologies within the company. New trainings and job techniques are encouraged.

2. Discuss Mulally’s