...the learning outcomes of the unit. This assessment is based on students’ completion of pre-set tutorial questions on a weekly basis and their effort in attempting additional questions in class. Case Study/Report: Group Based Research Report The objective of this assessment is to encourage students to analyse published academic research papers, to locate and research profiles of organisations globally, and demonstrate understanding of a range of theoretical concepts relating to organisational planning and controls, as they apply to these organisations. Given that research is often conducted in teams, this assessment is done in groups so that students can appreciate the different perspectives of others, engage in planning and organising, and effectively participate in a team to execute an assigned task. Class Tests Final Examination The objective of this assessment is to encourage students to continually learn and master important concepts and techniques covered each week. Class Tests also provide...
Words: 4411 - Pages: 18
...Module aims This initial marketing module, which assumes no prior knowledge of marketing, aims to introduce students to some of the key ideas of marketing and is suitable for both marketing and non-marketing students. It examines the environment within which organisations operate and the role of marketing within the organisation in order for students to be fully able to understand the context within which marketing personnel work, and the different activities which are carried out under the umbrella term of ‘marketing’. Concepts central to an understanding of marketing are considered: 4 P’s (product, price, promotion and place), segmentation, targeting and positioning, services marketing and buyer behaviour. * Develop a basic understanding of the key concepts of marketing; & * Understand business functions and the engagement with micro and macro environments. 3. Format of delivery One hour lecture and one hour tutorial each week. 4. The StudyNet site for this module will be employed to post relevant and important information. Please check it regularly for lecture slides, tutorial and test materials, general news items, etc. 5. (a) Weekly programme:...
Words: 6577 - Pages: 27
...| |UNIVERSITI TUNKU ABDUL RAHMAN (UTAR) | | |FACULTY OF BUSINESS AND FINANCE (FBF) | | |Bachelor of Commerce (Hons) Accounting | Unit Plan | | | | | |Unit Code & |UBAF 2023 AUDITING | | |Unit Title: | | | | | | | |Course of Study: |Bachelor of Commerce (Hons) Accounting | | | | | | |Year...
Words: 2089 - Pages: 9
...Critical Appraisal #1 Theoretical Framework The study framework is not clearly identified; however, a tentative theory is proposed since a tentative theory “has had minimal exposure to critique by the discipline, and has had little testing, (Burns and Grove, 2009). The conceptual framework is limited to the model impaired sleep. The linking of the concept impaired sleep to independent variables of the fatigue countermeasures program for nurses (FCMPN). The FCMPN in this study was “modeled after the National Aeronautics and Space Administration Ames Research Center’s Fatigue Countermeasures Program and the Sleep, Alertness, and Fatigue Education in Residency Program” (Scott et al., 2010, p. 253). The major study concepts include: “sleep deprivation (inadequate sleep), sleep disruption (fragmented sleep), lifestyle situation, and health related issues” (p. 251). There is no map or model of the impaired sleep model purposed by Lee et al., 2004 (as cited in Scott et al., 2010) in the article; however, there is a diagram of the conceptual framework for the FCMPN. Variable Identification and Definitions The research variables that Scott et al. (2010) observed and measured were the FCMPN, sleep duration, sleep quality, daytime sleepiness, drowsiness episodes, drowsy driving and motor vehicle crashes, and potential or actual errors. Research variables are used when a study occurs in an uncontrolled or field setting, without application of treatment to the subjects, to observe or...
Words: 2429 - Pages: 10
...Queen’s University Belfast Queen’s University Management School. MGT2005 OPERATIONS MANAGEMENT Semester 2, 2012 “You don’t have to change. . . Survival is not mandatory.” (Professor William E. Deming) Course Co-ordinator: Dr Yu Xiong Introduction to Operations Management Operations Management (OM) is a functional field of management encompassing the design, operation and improvement of the processes and systems employed in the creation and delivery of an organisation's products and services. Essentially, operations management is concerned with explaining how factories and services work. Managing operations well requires both strategic and tactical skills and is critical to every type of organization, for it is only through effective and efficient utilization of resources that an organization can be successful in the long run. A few common threads pervade the material we cover in this course: First, decision making in operations is highly context dependent. Recognising this is half the battle in managing an operation. The variety of operational contexts obscures the link between particular operational decisions and overall firm profitability. Making this link transparent is essential to making better operational decisions. Variability exists in any operation, and this variability needs to be managed Integration, both across functional areas within a firm, and across firms in the value creation and delivery network, is crucial for superior firm performance...
Words: 3366 - Pages: 14
...model of impaired sleep. The linking of the concept of impaired sleep to independent variables of the Fatigue countermeasures program for nurses (FCMPN). The major study concepts include: sleep deprivation (inadequate sleep), sleep disruption (fragmented sleep), lifestyle situation, and health related issues. Variables Identification and Definition Independent Variables: Feasibility of an FCMPN intervention for patient and nurse safety Conceptual Definition: “The model of impaired sleep (Lee et al., 2004) guided the intervention for evaluating the feasibility of an FCMPN for improving sleep duration and quality while reducing daytime sleepiness and patient care errors… Performance accomplishment was achieved by ‘educating’ the staff about fatigue, sleep, and circadian rhythms; neurobehavioral and health effects associated with sleep loss or deprivation; and misconceptions about sleepiness” (Scott, et al. 2010, p. 250, 253). Operational Definition: “A one-group pretest-posttest repeated measures approach was used. Participants provided data 2 week before the FCMPN, 4 weeks after receiving the intervention, and again at 3 months after intervention (Scott, et al. 2010, p. 250). Dependent Variables: Fatigue Countermeasures Program for Nurses (FCMPN) Conceptual Definition: The FCMPN is conceptually defined that sleep deprivation and sleep disruption can lead to sleep loss and poor sleep quality as shown in Figure 1 (Scott, et al. 2010, p. 252). Operational Definition: FCMPN...
Words: 2063 - Pages: 9
...focus on the concept of place value and the base ten number system, principally focusing on the pedagogy of these concepts. It will also discuss diagnostic assessment and the misunderstandings a student acquires, which require pedagogies to alleviate and develop conceptual understanding. Part A - Diagnostic Assessment Diagnostic assessment is essential for gaining an initial understanding of what students know about a concept or topic. An effective diagnostic assessment is a one on one interview, as these predominately uncover information not obtained by written assessments and are a necessary tool which helps to direct a student’s learning (Burns, 2007). These interviews allow for an understanding...
Words: 1819 - Pages: 8
...Decision support systems and Business Intelligence: an overview Contents Course introduction 1–3 Module one objectives 1–3 Use of Study Guide 1–3 Suggested study schedule 1–4 Readings 1–4 Changing business environments and computerised decision support 1–4 Managerial decision-making 1–5 Computerised support for decision making: systems and technologies 1–5 The systems 1–5 The technologies 1–5 A framework for decision support 1–6 Management science 1–6 Concept of decision support systems & business intelligence 1–7 DSS – BI connection 1–7 Course plan and themes 1–7 Conclusion 1–8 Course introduction This first module aims to provide an overview of the topic and provide the broad backdrop into which the other modules will fit. Today’s business environment is constantly changing, and it is becoming more and more complex. Private and public organizations are required to respond quickly to changing conditions; be it government regulations or informed customers or market conditions. This requires organizations to be agile and to make frequent and quick strategic, tactical, and operational decisions. Making such decisions may require considerable amounts of relevant data, information, and knowledge. Processing these, in the framework of the needed decisions, must be done quickly, frequently in real time, and usually requires some computerized support. This course is about using business intelligence as computerized support for managerial...
Words: 1621 - Pages: 7
...Thus, the problem formulation can best be summed up as how does one build a sturdy social impact structure that meets the highest level conditions of collective impact for Impact Lufkin? The research presented in this paper utilizing collective impact will specifically look at veterans residing in this area and how they feel about their access to quality care that they need. Their families will also be assessed to weigh in on this particular health care issue as well since military families are often heavily involved in the care and well being of veteran family...
Words: 4669 - Pages: 19
...CIVL 311/CIVL 981 Autumn 2012 (Week 1) CIVL 311: STRUCTURAL DESIGN 1 CIVL 981: SPECIAL TOPIC A WEEK 1: INTRODUCTION TO REINFORCED CONCRETE Dr. Neaz Sheikh Room 4 128 R 4.128 Email: msheikh@uow.edu.au Consultation time: Friday 3.00 -5.00 pm AGENDA FOR TODAY Topics covered weeks 1-6 Reinforced concrete (RC): an overview Properties of Concrete and Reinforcement Analysis and design of RC structures RC Design based on AS3600-2009 Critical Load Combinations Weeks 1-7 PART 1: DESIGN OF REINFORCED CONCRETE STRUCTURES Week 1: Introduction to Reinforced Concrete (RC) Week 2: Design of Beams- Serviceability Week 3: Design of Beams- Ultimate Strength Week 4: Design of Beams- Shear, Cracking, Detailing (In Class Quiz on Topics covered From Week 1 to Week 3) Week 5: Design of Slabs: One-Way slab Week 6: Design of Columns and Walls Week 7: MID-SESSION EXAM (Topics covered from weeks 1-6) Dr. Neaz Sheikh University of Wollongong Lecture Notes Based on Foster et al. (2010) 1 CIVL 311/CIVL 981 Autumn 2012 (Week 1) Weeks 8-13 PART 1: DESIGN OF STEEL STRUCTURES Week 8: Introduction to Structural Steel Design Week 9: Bending Strength of Stable Beams Week 10: Flexural-Torsional (Lateral) Buckling of Beams Week 11: Strength of Webs (In Class Quiz) Week 12: Axially Loaded Members Week 13: Connection Design CIVL 311 CO-REQUISITE ENGG 251: MECHANICS OF SOLIDS 5 ME H N S SOL DS NOTE: PRE-REQUISITE OF ENGG 251 ENGG 152: ENGINEERING...
Words: 5250 - Pages: 21
...FACULTY OF BUSINESS AND FINANCE (FBF) Unit Plan 1. Unit Code & Unit Title: Course of Study: UBTM1013/UKTM1013 Principles of Marketing 2. 3. 4. 5. 6. Year of Study: Year and Semester: Credit Hour: Lecturing hours and Tutoring hours Lecturer: Bachelor of Marketing (Hons) Bachelor of Commerce (Hons) Accounting Bachelor of Business Administration (Hons) Bachelor of Business Administration (Hons) Banking and Finance Bachelor of Economics (Hons) Financial Economics Bachelor of Information Systems (Hons) Business Information Systems Bachelor of Information Systems (Hons) Information Systems Engineering Bachelor of Accounting (Hons) Bachelor of Global Economics (Hons) Year One, Year Two 201410 3 credit hours 4.0 hours lecture per week for the duration of 7 weeks 3.0 hours tutorial per week for the duration of 7 weeks 7. Lead Lecturer (Facultyof Business and Finance) Mr. Teo Aik Chuan teoac@utar.edu.my Co-Lecturer (Faculty of Business and Finance) Ms. Lam Siew Yong lamsy@utar.edu.my Co-Lecturer (Faculty of Business and Finance) Mr. Choy Johnn Yee (Faculty Business and Finance) choyjy@utar.edu.my Co-lecturer (Faculty of Accountancy and Management) Ms. Yeong Wai Mun yeongwm@utar.edu.my Co-lecturer (Faculty of Accountancy and Management) Mr. Low Chin Kian lowck@utar.edu.my Ms. Lam Siew Yong (lamsy@utar.edu.my) Mr. Choy Johnn Yee (choyjy@utar.edu.my) Ms. Jenny Marisa Lim Dao Siang (limds@utar.edu.my) Puan Sharmeela Banu Binti Syed Abu Thahir (sharmeelas@utar.edu.my) Ms. Loo Siat Ching...
Words: 3961 - Pages: 16
...1 ) Consumer ethnocentrism and attitudes toward domestic and foreign products Literature review : The country of origin effect and consumer ethnocentrism The country of origin effect, also known as the ``made in'' concept, has been broadly defined as the positive or negative influence that a product's country of manufacture may have on consumers' decision processes or subsequent behaviour (Elliott and Cameron, 1994). Within the realm of consumer decision making, country of origin has been defined as an extrinsic cue that acts as a risk mitigant or quality cue for consumers (Cordell, 1992). Such extrinsic cues (others include price, brand name, warranties) serve as intangible product traits that contrast with intrinsic cues (e.g., taste, design), which are tangible aspects or physical characteristics of the product itself (Bilkey and Nes, 1982). Although some studies have questioned the importance of country of origin for much consumer decision making (Elliott and Cameron, 1994; Hugstad and Durr, 1986; Mitchell and Greatorex, 1990; Schooler and Wildt, 1968), recent research has demonstrated that the country of origin has a substantial effect on attitudes toward products and the likelihood of purchasing these products, often demonstrating effects that are as strong or stronger than those of brand name, price, or quality (Ahmed and d'Astous, 1996; Lantz and Loeb, 1996; Okechuku, 1994). Recent research has linked the country of origin effect to levels of consumer ethnocentrism...
Words: 12776 - Pages: 52
...from traditional project management not only in the goals it pursues, but also in the structure of its phases, the relationship between phases and the participants in each phase. This paper presents a model of lean project management and contrasts lean and traditional approaches. Four tools or interventions are presented as illustrations of lean concepts in action. Keywords: construction management, Lean Project Delivery System (LPDS), lean project management, project management, value, waste Les projets sont des systemes de production temporaires. Lorsque ces systemes sont organise pour fournir le produit tout ` ` ´s en optimisant la valeur et en minimisant les gaspillages, on dit qu’il s’agit de projets au plus juste. La gestion de ce type de projet differe de celle des projets classiques non seulement au niveau des objectifs vise mais aussi a celui de la ` ´s ` structure des phases, des relations entre les phases et des participants a chaque phase. Cet article propose un modele de ` ` gestion de projet au plus juste et oppose les deux approches. Quatre outils ou interventions sont pre ´sente pour illustrer ´s l’application des concepts au plus juste. Mots cles : gestion de la construction, systeme de fourniture de projet au plus juste, gestion de projet au plus juste, ´ ` gestion de projet, valeur, gaspillages Introduction Thinking about...
Words: 7726 - Pages: 31
...| |UNIVERSITI TUNKU ABDUL RAHMAN (UTAR) | | | | | |FACULTY OF BUSINESS AND FINANCE (FBF) | Unit Plan |Name of Subject |MANAGEMENT PRINCIPLES | |Code |UBMM1013/UKMM1013 | |Course of Study |FBF | | |Bachelor of Business Administration (Hons) (BA) | | |Bachelor of Commerce (Hons) Accounting (AC) | | |Bachelor of Business Administration (Hons) Banking & Finance (BF) ...
Words: 6053 - Pages: 25
...ensuring that information from complaints, compliments, market research and other sources are systematically collected, analysed, and disseminated in ways that will drive service improvements” (Lovelock and Wirtz, 2007). “Service Quality (SQ) is a marketing stream that considers customer feedback as an opportunity for assessing customer (di)satisfaction. SQ can be “measured through the difference between customer expectations and their real experience with the service” (Parasuraman et al.1985). Customer Feedback Process Implicit Explicit Determined Actions (i.e. eye tracking, reading time, number of scrolling, etc.) Platforms (e.g. surveys, e-mails, online review, blog, etc.) Customer Feedback Process • Many companies analyse explicit feedback using quantitative methods because of simplicity in analysis • Evaluating an entire service of quantitative measures will result in an • incomplete understanding of customer experience (Macdonald et al. 2011; Vargo et al. 2007) • only superficial information about the entire customer experience (Caemmerer and Wilson 2010) • not capture all the resources and activities involved (Gronroos 2012) Compliments and Complaints NOTES Compliments • Affects positively front line employees • Promotes positive WOM across Complaints • Valuable information about...
Words: 1373 - Pages: 6