...1. Introduction Online shopping is a kind of business where consumers can directly shop over the Internet. It has now evolved to become a valuable part of daily lives. According to the Times Magazine, many people now preferring shopping online has increased year by year (In Shopperscrib 2011). Online shopping has become popular because people have many other things to do in their busy life, and shopping online saves time in numerous ways. Statistics produced by Forrester Research Inc. (n.d.) suggest that 60% of consumers shop online at least quarterly. EBay and Amazon are the two most popular and trusted websites for shopping online. Online shopping brings benefits to consumers so it really is a good way to shop. 2. Lower Prices Research by the firm Synovate(n.d.) found that 67% of consumers feel lower prices as the main motivator for them to shop online, with the availability of free shipping the second most important factor. In most cases, when consumers buy from traditional stores, they have to accept the price that the vendor is charging them. This is not the case when it comes to online shopping. With online purchasing, consumers can find radically lower prices and cheapest deals. For example, a DVD player may cost $20 less than the usual retail price at certain online stores. This is because online stores have fewer operating and overhead costs such as no need pay rental costs and renovation costs, which leads to creating lower prices for the consumer. Consumers...
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...Amazon Evolution Mark Daniels XBIS/219 11/11/12 Gregory Crary The purpose of this paper will be to examine Amazon’s strategy to start offering unused IT software to businesses and individuals; focusing foremost on Amazon’s change from online retailer to IT Company, as well as the components of Amazon’s database that makes this change possible. Data management issues will be discussed, and finally the conclusion will determine whether or not this is a wise strategy for Amazon to be employing. Amazon has become one of the world’s largest online retailers with sales topping over 10 billion dollars annually (Rainer &Turban, 2009). Despite being a leader in this field Amazon has seen profits fall recently and has devised a new plan that they hope will compensate for this loss. To understand this plan we must first take a look at Amazon’s IT infrastructure. Amazon has spent over a decade and 2 billion dollars to develop their online store’s infrastructure, but at any given time Amazon only uses 10 percent of its processing power (Rainer & Turban, 2009). In an effort to grow profits and compete with companies like Google and Microsoft, Amazon has made their unused infrastructure available to businesses and individuals looking for data storage, more processing power, and data and information analysis. One part of Amazon’s infrastructure consists of a massive database where vast amounts of data can be stored. Amazon offers the Simple Storage Service (S3) to individuals...
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...Conclusion………………………………………………………………………………… 10 References…………………………………………………………………………………. 11 Abstract Founded in 1992 and with more than 400 stores now nationwide, HomeGoods prides itself in finding one-of-a-kind, discounted home décor merchandise. HomeGoods offers a variety of products from “around the world, such as giftware, home basics, table-top, accent furniture, lamps, rugs, bath and bedding, decorative accessories, children's furniture, seasonal merchandise, and wall décor.” With weekly shipments, HomeGoods huge stores are constantly changing with merchandise. Their consumers come for the hunt. HomeGoods website is carefully designed with inspirational photos and decorating ideas, but it does not offer online shopping. Although it is very interactive, it can drive its consumer to online competitors like Wayfair, Joss & Main or Etsy, which also has one-of-a-kind décor items. HomeGoods uses many social media tools like Pinterest, Facebook, Twitter, and Instagram to showcase their customer “finds.” In the long term future, HomeGoods plans to double its market presence in the United States. However, it does not have a timeline (publicly known) to open an...
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...1. Introduction Online shopping is a kind of business where consumers can directly shop over the Internet. It has now evolved to become a valuable part of daily lives. According to the Times Magazine, many people now preferring shopping online has increased year by year (In Shopperscrib 2011). Online shopping has become popular because people have many other things to do in their busy life, and shopping online saves time in numerous ways. Statistics produced by Forrester Research Inc. (n.d.) suggest that 60% of consumers shop online at least quarterly. EBay and Amazon are the two most popular and trusted websites for shopping online. Online shopping brings benefits to consumers so it really is a good way to shop. 2. Lower Prices Research by the firm Synovate(n.d.) found that 67% of consumers feel lower prices as the main motivator for them to shop online, with the availability of free shipping the second most important factor. In most cases, when consumers buy from traditional stores, they have to accept the price that the vendor is charging them. This is not the case when it comes to online shopping. With online purchasing, consumers can find radically lower prices and cheapest deals. For example, a DVD player may cost $20 less than the usual retail price at certain online stores. This is because online stores have fewer operating and overhead costs such as no need pay rental costs and renovation costs, which leads to creating lower prices for the consumer. Consumers also...
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...------------------------------------------------- online shopping Research Report [Date] [Company name] [Company address] If online shopping simplifies people’s lives, then it would become increasingly popular. Table of Contents Foreword: 3 1. Introduction: 4 2. Methodology (Quantitative & Qualitative) 5 2.1 Questionnaire design 5 2.2 Participants 5 2.3 Procedure and Limitations 5 3. Interpretation of Results 6 4. Discussion 7 5. Conclusion 8 6. Recommendations 9 7. Reference List 10 8. Appendix A: Questionnaire 11 9. Appendix B: Detailed Results perform in Charts 14 9.1 Personal information and choices from online shops 14 9.1.1 Gender as a percentage. 14 9.1.2 Gender according to ages as a percentage. 14 9.1.3 Age Ranges 15 9.1.4 Personal choices from the online shops as a percentage. 15 9.2 Opinions about the convenience of online shopping 15 9.2.1 Online shop are available 24 hours a day so I can shop any time 16 9.2.2 Online shops provide various options of commodities 17 9.2.3 It is easy to make comparison with products from other websites. 18 9.2.4 Searching for a product is easy. 19 9.2.5 Accurate information about products is often provided on the website. 20 9.2.6 Delivery is on time. 21 9.2.7 Returning is not available or may take a long time to process. 22 9.3 Opinion about saving time and money from online shopping 23 9.3.1 Online shopping saves travel time. 23 9.3.2 Order...
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...Credit and security issues of online shopping Abstract In recent year, with the development of technology, online shopping has become more and more popular among people. Despite it has brough much convenience in daily life, there are also some issue generated with its development. This essay will propose the current issues of online shopping and explore some ways to solve the issues. Executive summary The increasing use of Internet has attracted attention from a number of people, especially in the field of online shopping. However, there are problems and questions raised by scholars as well as consumers on the effectiveness of Internet market and its disadvantages. As a consequence, online shopping has taken off as a platform where the transaction and purchase are proceeded by an increasing number of consumers. The purpose of the report is to discuss ethical issues of online shopping, which will mainly focus on exploring potential risks of online shopping. Introduction In the background of traditional shopping modes, consumers are normally passive recipients of information, and they are not available and accessible to dynamic information in the market. However, with the development of technology and science, it is necessary to combine the new technology with emerging market opportunities. The report will focus on adverse effects generated with the advent of internet shopping, such as privacy and security risks. At last there will be analysis about current issues, including...
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...consideration. Report consists of two main parts- market characteristics and consumer behaviour; it shows that non-price factors play a crucial role in consumer behaviour. Changes in economic, legal and political structures have caused an emergence of e-commerce and the decline in High Street sales. Furthermore, the current analyses show that soon e-commerce will take over ‘bricks and mortar’ sellers. 2. INTRODUCTION As today’s society is more materialistic comparing to all the previous ones, it is becoming essential for the consumers to find the easiest and the cheapest way to purchase goods. The aim of this report is to compare two markets in clothing section and what their customers are more likely to use: the High Street retailers and the online sellers competing with each other in both price and...
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...carts, online shoppers frequently abandon them —an issue that perplexes online retailers and has yet to be explained by scholars. Here, we identify key drivers to online cart abandonment and suggest cognitive and behavioral reasons for this non-buyer behavior. We show that the factors influencing consumer online search, consideration, and evaluation play a larger role in cart abandonment than factors at the purchase decision stage. In particular, many customers use online carts for entertainment or as a shopping research and organizational tool, which may induce them to buy at a later session or via another channel. Our framework extends theories of online buyer and non-buyer behavior while revealing new inhibitors to buying in the Internet era. The findings offer scholars a broad explanation of consumer motivations for cart aban- donment. For retailers, the authors provide suggestions to improve purchase conversion rates and multi-channel management. Keywords Online shopping cart abandonment . Online buyer behavior theory. E-tail .E-commerce To more fully understand buyer behavior, it is crucial to also examine consumer “non-buying” behavior. Non- buying behavior is especially apparent in an online retailing context, where many shoppers place items in their virtual shopping carts yet do not complete the purchase—thereby abandoning their cart. Known as virtual or online shopping cart abandonment, we define this behavior as consumers’ placement of item(s) in their online shopping...
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...EDUCATION ENTREPRENEURSHIP & LEADERSHIP, LONAVALA, INDIA A Research on Online Buying behavior of Consumer’s in India Research Proposal Sahil Maini PGDM 2012-2014 Under the Guidance of Prof. Sachin modgil & Prof. Ajitabh Dutta 13 PROPOSED TITLE: “A research study on online buying behavior of consumer’s in India” Abstract Consumers are playing an important role in online shopping. The increasing use of Internet by the younger generation in India provides an emerging prospect for online retailers. If online retailers know the factors affecting Indian young consumer’s buying behaviour, and the associations between these factors and type of online buyers, then they can further develop their marketing strategies to convert potential customers into active ones. The four key dimensions of online shopping as perceived by young consumers in India are identified. Besides that It is discovered that website design, website reliability, customer service and trust are the four key factors which influence young consumers’ perceptions of online shopping. The present paper focuses of the factors, challenges and measures to be taken by retailers to understand online buying behaviour of consumers in India. INTRODUCTION With an increase in use of internet as means of communication with consumers, the field of Ecommerce, online buying has experienced a rapid growth in the recent years. Its well known that online business i.e. business to consumers is increasingly growing at a very...
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...CBEB2105 BUSINESS RESEARCH Research Proposal “Factors of Consumer Purchase Intention in Online Purchase” Lecturer: Dr Amrul Asraf Mohd Any Group members: Chin Wei Wen CEB120012 Hamizah binti Hairuddin CEB120022 Lye Yi Ting CEB120034 Wong Pei Ling CEB120064 Table of Contents 1.0 Abstract 3 2.0 Introduction 3 3.0 Literature Review 3 3.1 Concept 3 3.2 Debates of Literature 3 3.3 Identified Variables and Hypotheses development 3 3.4 Conceptual Framework 3 4.0 Research Methodology 3 4.1 Research Design 3 4.2 Sources of data 3 4.3 Sampling and Data Collection Technique 3 4.4 Variable Measurement 3 5.0 Time frame 3 6.0 Conclusion 3 7.0 References 3 1.0 Abstract Internet has become a crucial medium for the purchase of products and services in virtual or online market and it able to link all businesses from different countries. This study aims to examine the factors influencing consumer’s intention to purchase through online from Malaysian perspective. Online trust, Information quality, online purchase experience, price and convenience were evaluated to determine whether these factors are related to online purchase intention. A stratified sampling method was used and the sample comprised of 180 students who are undergraduate and post-graduate study in University of Malaya. Data were collected via self-administrated questionnaire that using five point Likert scale. 2.0 Introduction With the advancement of internet...
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...The development of more advanced technology has facilitated smoother surfing on the Internet. People can now access the Internet not only from PCs, but also from the Web TVs, Palm Pilots and mobile phone. The typical online purchaser in the year 2000 was well educated, married, and had a high economic status (Coyle, 2000). Electronic retailing continues to grow in size and importance as increasing numbers of consumers buy online, Imagine life today without the convenience of the Internet. People would actually have to get up out of their comfortable chairs, get in their cars, and drive to the store, the library, the mall, or wherever they wanted to go to purchase the product that they wanted. Many consumers are fed up with conventional...
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...SWOT Analysis Amazon Strengths * Customer Relationship Management (CRM) and Information Technology (IT) support Amazon’s business strategy. The company carefully records data on customer buyer behavior. This enables them to offer to individual specific items, or bundles of items, based upon preferences demonstrated through purchases or items visited. * Amazon is a huge global brand. It is recognizable for two main reasons. It was one of the original dotcoms, and over the last decade it has developed a customer base of around 30 million people. It was an early exploiter of online technologies for e-commerce, which made it one of the first online retailers. It has built on nits early successes with books, and now has product categories that include electronics, toys and games, DIY and more. Weaknesses * As Amazon adds new categories to its business, it risks damaging its brand. Amazon is the number one retailer for books. Toy-R-Us is the number one retailers for toys and games. Imagine if Toys-R-Us began to sell books. This would confuse its consumers and endanger its brands. In the same way, many of the new categories, for example automotive, may prove to be too confusing for customers. * The company may at some point need to reconsider its strategy of offering free shipping to customers. It is a fair strategy since one could visit a more local retailer, and pay no costs. However, it is rumored that shipping costs could be up to $500m, and such a high figure would...
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...Amazon goes global Gary Sanghera BUSM 4200 Amazon goes global Gary Sanghera BUSM 4200 Table of Contents Executive Summary 2 General External Environment 3 Industry Analysis 6 Internal Environment 7 Porter’s Value Chain 10 SWOT Analysis 12 Endnotes 13 Executive Summary Amazon.com Inc. is the largest online retailer in the world. The purpose of this report is to find out whether Amazon should take a break from its global expansion and focus on strengthening its existing operations or if the company should continue to explore new market opportunities and if so to find out which market Amazon should enter if it continues to expand. The external environment indicates many significant trends that Amazon should consider and use to its advantage, for example the rapidly growing online retail industry; more investment from governments in information and communication technologies and a strong demand for this investment from the all markets is causing a rapid expansion in customers buying online. Porter’s five forces indicate that online retail industry is difficult to enter into due the brand image that the top firms have now established, but it is very easy for customers to compare prices among the top online retailers to find the best product for the cheapest price; indicating a high buying power for consumers. Suppliers do have some power if they offer a unique product that cannot be easily bought elsewhere, like Amazon selling Harry Potter novels. However...
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...Amazon is one of the few doc companies that managed to ride the wave of the doc.com bust and transformed itself from being on the brink of bankruptcy to a success. Amazon is a global leader in online-retail. From its birth in 1994 to 2000, Amazon.com implemented a number of changes to its business strategy in attempt to stay on top of the e-commerce industry. Amazon.com started in 1994 as a simple online book retailer. Under this initial strategy, Amazon was receiving all of its revenue from its book sales (sales revenue model), and was popular because it was the first online retailer to do so. Before the dot-com bust, amazon has gradually changing its business model from a simple online retail bookstore into an online superstore offering books, music, videos, toys, video games, consumer electrics, software and a full line of kitchen and home improvement products. In 2000, through a series of equity partnerships with leading online retailers, Amazon has expanded its marketplace model. Despite the company’s success in expanding and its growing popularity, Amazon faces a serious challenge of generating profits. One challenge was to achieve profitability before cash ran out and operations would have to cease or go bankrupt. Another more serious challenge is wheter the business model could develop into a competitive advantage that would be difficult to imitate by the competition. I would definitely partner with more non dot-come companies and entering more deals like this...
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...Amazon Reflection Amazon Reflection Denise Newton, Latisha Chavez, Trevor McMillan, Platinum Plus, Victor Wong BIS/219 January 30, 2012 Sharyn Deeringer Amazon Reflection There have been many companies that have succeeded by finding there nitch in their perspective business. Amazon.com is no different. With their line of tablets called the Kindles, Amazon.com has revolutionized the way we read books. In our summary we will discuss the company Amazon.com to see if the company is moving away from its normal ways of business and being the top retailer in the business. Also we will discuss other companies such as Google and Microsoft, give a brief history and also see what these companies have to offer. Furthermore we will identify how Amazon .com is competing in certain areas of its business and evaluate if it was a wise strategy. Amazon is the largest online retailer and they intend to stay on top. Companies have to adapt to the market if they want to keep selling and stay profitable. With the down economy Amazon has realized they can not only make money by consumers purchasing off of their site. Amazon has a large amount of storage space on their network and server that is not being used. As a way to receive more revenue Amazon allows other companies to take advantage of their large servers by charging for disk space used. This is a great way to make money and it does not involve a lot of cost to Amazon. They do not have to buy any product...
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