...with more than 325,000 members and total assets exceeding $4 billion. Recognized for financial stability, we consistently receive the highest ratings of "Five Star" and "Superior" from respected organizations that rate financial institutions in the United States. Brief History Originally founded in 1950 to serve the workforce in San Diego, TX, CNB has expanded to include employees and associates at more than 1,900 select groups and communities in the state of Texas. We do more than conduct business in the communities where our branches are located. We become a member of the community. We provide assistance to hundreds of local charitable organizations including Children's Miracle Network, Society of St. Vincent de Paul, USO, American Red Cross, and the Fisher House Foundation. Our CEO, David Banks, has received several written complaints from customer who do not like to pay for maintenance fee on their checking accounts. For example, Susan Smith is now required to keep a balance of $500 if she wants to avoid a $15 monthly fee. Another problem that the bank in facing is the growing amount of competitors in the bank industry who are now offering ATM rebates to their customers. About a month ago, CNB had announced a new charge for customers who use a debit card. This immediately set off an outpour of complaints from customers and retailers. RQ 1: Will the revenue the bank is expected to raise from the checking accounts fees and debit card fees be worth the damage to the...
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...❖ Introduction Canadian Red Cross society is a non profit organization which works to improve the lives of the people throughout Canada. They provide help and assistance to millions of people in Canada by providing health service, injury prevention and preparing for disaster. Its soul mission is to execute blood supply, blood products for Canadians. It works for blood safety and security. ❖ Canadian Red Cross In the year 1909 the Canadian red cross society went through a serious tainted blood scandal. Canadian who did blood transfusion were contracted with HIV, and Hepatitis C. More than 1000 Canadian died because of HIV and around 20000 were in contact of Hepatitis C virus. The public trust on Canadian red cross destroyed. The federal government laid down an inquiry commission called Krever commission which was headed by Ontario court justice Krever. The Krever commission submitted a detailed report based on blood scandal and recommendations changes were laid on Canadian red cross and they were made to pay a fine of 4000 dollar. ❖ Stake Holders ▪ Federal Government ▪ Provincial Government ▪ Canadian Red Cross ▪ People who get infected ▪ Physicians ▪ Dr. Pierre Duplesis ❖ CSR Pillar ▪ I think that they violated ethical behaviour as one of the pillar because Canadian red cross failed to do the blood testing and screening ▪ They were negligent in providing remedies and health of the public ❖ New Canadian...
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...wounded soldiers, The Red Cross has grown to be known around the world for their compassionate care for those in need; Working to prevent and/or relieve suffering, the Red Cross is made up of donors, volunteers, and employees. These people come together from all walks of life in order to help those less fortunate or those who have been over-taken by disaster. There are five key service areas in which the Red Cross provides support; disaster relief, supporting America's Military families, lifesaving blood, health and safety services, and International services (Red Cross, 2013). Since being founded in1881 by Clara Barton, the Red Cross has been a consistent lifeline for those in need both in America and around the world (Red Cross, 2013). Of course, a lot has changed since 1881 in technology and just the everyday way of life, therefore The Red Cross has had to adapt as well in order to keep up and continue to run a successful organization. They have made good use of technology by use of Internet and data bases, which provide help and comfort to families who have had to endure disasters. For example, throughout many major disasters such as tornados, hurricanes, floods, and many other chaotic disasters, American Red Cross makes it possible for families to access a database and post their name and a message which then pushes out to Facebook and twitter letting other family members know they are ok. As a matter of face, after Hurricane Katrina, the American Red Cross partnered with Microsoft...
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...Goals and Objective I have always been a humanitarian in my heart. One example that has made a significant mark on my career was a donation shipment received from a United States military installation in Germany to be distributed to centers for children with special needs in Bulgaria in collaboration with the Bulgarian Red Cross. As an employee of the United States Embassy in Bulgaria, my responsibility encompassed the coordination of the customs clearance and distribution of the donation following the donor’s intent. Not long after the project finished, I received a phone call from the director of one of the centers to thank me for my work and express her gratitude for my help. Later on, I received a thank you card in the mail handmade by one of the children in the center. This event helped me realize the satisfaction that comes from the positive impact on people’s lives through a career in humanitarian logistics. I feel very privileged to have gained invaluable work experience in the shipping and logistics field working for the United States Government, the private industry, and non-profit sector for the past 12 years. Living through transition while growing up, I learnt to adapt to uncertainty and instability. As a result, I can easily relate to people in developing countries whose lives have been abruptly interrupted as a result of armed conflict or natural disaster. As a citizen of both transitioning and developed countries, I sincerely care for people who...
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...Denise Robinson | Home: (704) 992-9540 | 261 COLUMBIA DRIVE | Cellular: (609) 724-8775 | HUNTERVILLE, NC | deniser574@yahoo.com | Objective | Experienced self-starter looking to secure a position in a professional human service environment which will encourage opportunities for growth and advancement. | Education | University of Phoenix | Expected graduation: | May 2016 | | BA: Human Service Management | | Skills and Abilities | * Ability to effectively communicate with people of all ages and ethnic backgrounds * Excellent oral and written communication skills * Organized and able to meet deadlines * Goal oriented and people minded * Works well as a team member * Innovative and creative | | * | Experience | E-Child Care Specialist/Customer Service Specialist, Burlington County Community Action, 12/08-05/12 | | * Intake incoming telephone calls from parents, providers and community in a timely manner. * Receive and follow directives from DFD (division of family development) to determine eligibility, make emergency payments, and counsel families receiving WFNJ, to ensure they meet their personal and financial goals. Set up childcare, to ensure families can attend job training or work. * Ensure that payments for childcare are accurate, complete, and provide notification to WFNJ case managers when there is a change in the situation of the subsidy customer. * Conduct ongoing training in the childcare centers and in the community for e-child...
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...Expected 5/16 D’Youville College, Buffalo, New York B. Tech., Health Care Management 5/13 SUNY Canton, Canton, New York A.S., Liberal Arts 6/10 Kingsborough Community College, Brooklyn, New York CPR Certified, First Aid Trained, American Red Cross 4/13 EXPERIENCE Research Assistant 08/13-12/13 D’Youville College Buffalo, New York Baker Victory Services 12/13-Present Teacher Assistant Buffalo, New York * Assists classroom teacher in implementing IEPs for each student. * Work with students individually and in small groups in order to carry out activities; * Assists with supervision of students. Office Manager, Sales Administrative and Administrative Assistant (480 hours internship) Ronald McDonald House, American Red Cross & St. Joseph’s Hospital Health Center Syracuse, NY 2/13– 5/13 Assisted with Health & Safety Billing using various company specific web sites * Assisted with Dental Billing and completion of insurance form at the Hospital * Supervised and assigned work to five staff members on a daily basis Ensured that all office copying is done on time and in such a way that clients are billed for their...
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...1 The American Red Cross The American Red Cross culture is based on compassion and care to those in need. Their main principles consist of humanity, impartiality, neutrality, independence, and unity to list a few. The organization does not only help disaster relief efforts as most assume, but also offers services in five other areas: community services that help the needy; communications services and comfort for military members and their family members; the collection, processing and distribution of blood and blood products; educational programs on preparedness, health, and safety; and international relief and development programs. The organization is a nationwide network of more than 650 chapters and 36 blood services regions dedicated to saving lives and helping people prepare for and respond to medical emergencies. They communicate at the local levels; American Red Cross chapters operate volunteer-staffed Disaster Action Teams that respond to disasters in their communities. The organization also uses a database in order to pull specific volunteers for different situations, such as they made need a volunteer for interpretation or accounting assistance. They also have teamed up with Blue Moon Production to help make a video media library for internal use .This keeps the volunteers updated on certain issues going on in the organization. The Red Cross uses commercials and celebrities to reach out externally to the community to give education and help receive donations....
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...The American Red Cross is one of the best examples of organizations that cater to humanitarian response in a multifaceted scale. Founded in 1881 by Clara Barton, the organization began with attending to the needs of injured American soldiers, and has since evolved to blood banking, disaster relief, health services, and emergency response in both local and international settings (American Red Cross, 2014). The ARC lives by the core values of the 5C’s: compassion, collaboration, creativity, credibility, and commitment, both within its members and to the communities it serves. The organization has proven itself to be dedicated in improving the lives of the men, women, and children who have faced man-made and natural disasters, not only in terms of emergency relief, but also in recovery and development (Hamner, 2008). Because of its longevity as an organization and its continued efforts to protect the welfare of persons in need, the ARC has become a paradigm for other humanitarian agencies that intend to expand their reach. At the same time, however, the organization is not immune to risks that challenge its espoused values. As an organization that responds to both local and international emergencies, communication has become an essential tool not only in maintaining the core values of the American Red Cross, but also in improving its performance particularly in terms of inter-agency coordination. Coordination has become one of the biggest challenges present in every humanitarian...
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...be a lot harder to recover from. Third world countries suffer tremendous casualties and destruction, without the money or even first aid to help those in need. A prime example of disaster in a third world country would be the, large magnitude earthquake in Haiti where unstable buildings and unawareness took the lives of copious people. After the quakes many suffered from injury and needed medical attention, however the nation could not supply these medical needs. However, there are organizations such as the American Red Cross and Project cure that provide the much needed supplies that are critical to help save lives. Supplying a wide variety of life saving essentials, these disaster relief specialists, receive most supplies form fundraising events. Gathering supplies needed from simple donations such as Band-Aids and Neosporin can go a long way to help these nations while recovering from such destruction. With disaster relief teams such as the American Red Cross, and Project Cure, third world nations are aided with lifesaving supplies that are made possible by fundraising for these non-profit organizations. Nepal, one of the poorest countries in the world, was hit by powerful earthquakes, causing many to flee what they used to call home. Over nine thousand people have died and more than 22,000 are injured. The extensive damage and amounts of those...
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...Clara Barton Clara Barton was Born in Massachusetts on December 25, 1821. When the civil war broke out, Clara Barton was one of the first volunteer nurses they had. With the outbreak of the civil war, Barton saw the need for an efficient organization to distribute food and medical supplies to the troops. Clara Barton was one of the first people that volunteered and to show up on the war grounds. With her came three army wagons filled with medical and food supplies. Unlike some other nurses and doctors, Barton would go out into the war grounds to help the wounded soldiers. The other doctors and nurses would have to wait until the wounded soldiers arrived at whatever the would call a hospital at the time. With her support and medical...
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...In naming some of the problems the American Red Cross has encountered with handling donation money, the first would be the mishandling of the more than $543 million in pledges that was donated during and after the September 11th attacks. There was a fund that was setup and structured just to help the victims of September 11th, this fund was called the “Liberty Fund”. Unfortunately, only one-third of the funds had been released to actual September 11th efforts (Ferrell, Fraedrich, & Ferrell, 2015). Instead it was said that the American Red Cross used more than half the money to prepare for future catastrophes. Many felt that this money should have been used for the millions of people that needed the help during September 11th time. An outrage prompted a U.S. hearing in November 2001,...
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...Objective: To obtain a position where I can maximize my multilayer of management skills, quality assurance, program development, training experience, customer service, and a successful track record in the Blood Banking care environment. Summary of Qualifications: Results-oriented, high-energy, hands-on professional, with a successful record of accomplishments in the blood banking, training, and communication transmission industries. Experience in phlebotomy, blood banking industry, training, quality assurance, and customer service with focus on providing the recipient with the highest quality blood product. Fully compliant with FDA cGMP, Code of Federal Regulations, AABB accreditation, and California state laws. Major strengths include strong leadership, excellent communication skills, competent, strong team player, attention to detail, dutiful respect for compliance in all regulated environments, as well as supervisory skills including hiring, termination, scheduling, training, payroll, and other administrative tasks. Thorough knowledge of current manufacturing practices, and a clear vision to accomplish the company goals. Computer and Internet literate. Professional Accomplishments: • Facilitated educational projects successfully over the past two years for Northern California blood centers, a FDA regulated manufacturing environment, as pertaining to cGMP, CFR's, CA state and American Association of Blood Bank (AABB) regulations, and assure compliance with...
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...The American Red Cross is a humanitarian network that accepts donations of money, blood, and time to help individuals and communities in need. This organization strives to help ease suffering in local communities and communities around the world and because of its assorted collection of volunteers this organization has a very diverse culture. Culture The culture of the American Red Cross is comprised mostly of volunteers from local communities. The American Red Cross culture is describe as being “comprised of ordinary individuals who have the innate desire to do extraordinary things” (“American Red Cross”, 2013). The American Red Cross describes the most important values as compassionate, collaborative, creative, credible, and committed (“American Red Cross”, 2013). Communication The American Red Cross uses PIER Systems to help speed up the internal-organizational and external-organizational communications. The PIER Systems helps maintain consistency and save time drafting internal documents. This system also helps with public relations communications (“PRWeb”, 1997-2013). Communication Based on Culture Based on the culture of the American Red Cross, the organizations has to make sure their communications do not undermine their values. Communications with employees, as well as with the media and public, need to contain only factual information and be written in a language that individuals of all education levels can easily understand. Espoused & Enacted Values The American...
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...American Red Cross Fundamental management problem/possible solutions The fundamental management problem is the lack of organizational culture and communication between the different American Red Cross chapters. The lack of organizational communication has led to several chapters providing overlapping services to adjacent chapters. The Chapter Enrichment Program (CEP) was then developed and implemented to correct the many reoccurring problems within the chapters. Though the CEP brought together professional teams of the American Red Cross together to discuss problems, underlying issues would still be present and not pointed out in the chapter reports. For example program officers such as Ann Munroe would noticed issues in her chapter that would not be included into the final report. Ann Munroe decided not to comment on the obvious issues in the chapter because she thought it was inappropriate because her main focus was on health and safety services of the chapter, not the chapter as a whole. The culture of the company is to do what you are strictly hired to do, which leads to many problems not being brought to attention or not being covered thoroughly. Munroe clearly noticed dilemmas within the chapter, but failed to include them into the report, which is where said dilemmas should be includes. These dilemmas were clearly problematic if it was easily noticed by a program officer not readily involved in that section of the operation. These problems consisted of whether a chapter...
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...The American Red Cross (ARC) is an organization that was founded in 1881 by Clara Barton and established itself as the most well-known emergency relief organization devoted to the care of war victims, disaster victims, and the suffering worldwide. Unfortunately, the ARC has been plagued with a high executive turnover, slow response to disastrous events, and mismanagement of donation funds. These problems now have the ARC facing another problem, fixing their credibility for the future. The Red Cross is built to aide in disaster relief, but to receive a phone call asking “Where is the Red Cross?” from the Pentagon to activate the specialized teams in response to 9/11 left scars on the ARC's permanent record that are hard to overcome (Ferrell, Fraedrich, & Ferrell pg 330). On top that, four years later criticism over the massive failures of communication in Hurricane’s Katrina and Rita created additional wounds to the ARC’s reputation. Each instance further degraded the ARC’s ethical reputation to American’s as the non-profit organization to turn to in a disaster. To overcome these faults the ARC has made changes, but too many changes at the top is the ultimate reason for the ARC’s failures. Any member working for the ARC in a management position from local presidents to top executives and state delegates are supposed to be ruled under universal humanitarian principles which involve the highest standards in ethics and values. Sadly, since the resignation of Elizabeth...
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