Premium Essay

An Evaluation of the Impact of Agency Banking.

In:

Submitted By JoseMartinez
Words 28143
Pages 113
EFInA: EVALUATION OF AGENT BANKING MODELS IN DIFFERENT COUNTRIES

Oxford Policy Management Ltd
October 2011

Evaluation of Agent Banking Models in different countries

ii Oxford Policy Management

Evaluation of Agent Banking Models in different countries

Table of contents
Table of contents Abbreviations Executive summary Agent banking regulation and impact Permissible agent activities Volume and value of different types of activities Introduction 1 1.1 Analysis of agent banking regulations Colombia 1.1.1 Background & implementation of regulations 1.1.2 Definition of agent, approval by the regulator & types of entities that can be agents 1.1.3 Rules governing exclusivity/non-exclusivity of agents 1.1.4 Permissible activities 1.1.5 Roles and responsibilities & minimum standards 1.1.6 Typical remuneration structure Brazil 1.2.1 1.2.2 1.2.3 1.2.4 1.2.5 1.2.6 Peru 1.3.1 1.3.2 1.3.3 1.3.4 1.3.5 1.3.6 Kenya 1.4.1 1.4.2 1.4.3 1.4.4 1.4.5 1.4.6 India 1.5.1 i iv vi viii x xi 1 3 3 3 4 4 4 5 6

1.2

6 Background & implementation of regulations 6 Definition of agent, approval by the regulator & types of entities that can be agents 7 Rules governing exclusivity/non-exclusivity of agents 7 Permissible activities 8 Roles and responsibilities & minimum standards 8 Typical remuneration structure 9 9 Background & implementation of regulations 9 Definition of agent, approval by the regulator & types of entities that can be agents10 Rules governing exclusivity/non-exclusivity of agents 10 Permissible activities 11 Roles and responsibilities & minimum standards 11 Typical remuneration structure 12 12 Background & implementation of regulations 12 Definition of agent, approval by the regulator & types of entities that can be agents14 Rules governing exclusivity/non-exclusivity of agents 15 Permissible activities 15 Roles and responsibilities & minimum standards 15 Typical remuneration

Similar Documents

Free Essay

Credit Rating Agency of Bangladesh

...Internship Report Impact of Credit Rating on Corporate and Banking Sectors of Bangladesh A Study based on Ratings of Credit Rating Agency of Bangladesh Limited (CRAB) Exam Roll: 091127 Internship Report on Impact of Credit Rating on Corporate and Banking Sector of Bangladesh A Study based on Ratings of Credit Rating Agency of Bangladesh Ltd. (CRAB) Prepared For: Chairman Internship Placement Committee Prepared by: Exam Roll Number: 019927 Class ID: 892 4th year, 8th semester Batch Number: 18th, BBA Program Academic Session: 2008-09 Institute of Business Administration (IBA-JU) Jahangirnagar University, Savar, Dhaka 1342 Date: 16.02.2013 Letter of Transmittal February 16, 2013 Chairman Internship Placement Committee Institute of Business Administration Jahangirnagar University Savar, Dhaka 1342. Subject: Submission of Internship Report Dear Sir, It is an event of great pleasure for me to prepare and present the internship report on ‘Impact of Credit Rating on Corporate and Banking Sectors of Bangladesh: A Study based on Rating of Credit Rating Agency of Bangladesh Limited (CRAB)’ which is a requirement for the completion of BBA program. In this report I have tried to identify different aspects of the credit rating service and its impact on the corporate and banking sectors of the country. I have tried my best to organize all relevant information and do according to the instructions of preparing...

Words: 12313 - Pages: 50

Free Essay

Australia Post

...Vative Strategic Business Analysis 1 Article Summary NCC recommended an almost complete deregulation by 2000 except of small mail service Small mail service being letters weighing up to 50g and within 45c charge This would expose Post to 93% of its service compared to a current 50% In 1992 post introduced retail post. This is when profits soared Late 80s Post suffered major union and negotiation issues Early 90s culture changed and financial incentives introduced 70 parcel couriers in Aust. Post had 17% of market share (largest) Agency bill payments market ($300bill) Post had 20% market share. Bill payment competitors were major banks and credit card operations Post had 4500 outlets of which 3000 were Licensed Post Outlets (LPOs), 1000 were owned outlets and 500 agents. 2700 of these have EFTPOS Approx. 800,000 people per day visit the retail stores Market research showed that 45% of customers used the stores for agency payments, 38% for postal services, 7% for merchandise & 5% for money orders Labour was Post’s biggest cost (58%) for 30,000 full time and 7,000 part time The electronic age caused customers to have less need in Post services Vative Strategic Business Analysis 2 Identified Gaps in data Profit portion for each business sector Business sector market share and trends over the years Vative Strategic Business Analysis 3 Researched information References: Article - Green Left Weekly, May 19, 2004 Facts and Figures - http://www...

Words: 1336 - Pages: 6

Premium Essay

Growth of Agency Bank

...THE GROWTH OF AGENCY BANKING IN KENYA BY JOEL WANJOHI D63/73163/2012 A RESEARCH PROPOSAL SUBMITTED AS ASSIGNMENT FOR DFI 513: MASTER OF SCIENCE IN FINANCE, UNIVERSITY OF NAIROBI NOVEMBER 2012 DECLARATION I hereby declare that this proposal is entirely my own composition. It has not been presented in any University or college for examination purposes. All references made to works of other persons have been duly acknowledged. Permission from the author or examining body should be sought before any part of this work is reproduced. Signed: __________________ …………………………………. Reg. No. D63/73163/2012 Date: 25/11/2012 ABSTRACT Agency banking is a new banking concept introduced in Kenya by the Central Bank (CBK). The main objective is to increase financial services outreach and to promote financial inclusion to the un-banked and under-banked population without risking the safety and soundness of the banking system. The concept is also geared towards encouraging financial institutions to use agents in the provision of banking services so as to reduce the cost of financial services and to foster financial inclusion, reach and depth. Commercial Banks worldwide offer similar kinds of services, but they could provide differences in terms of service quality. This paper analyzes past studies regarding service quality improvement in the agency banking sector. The continuing trend to a model of service quality improvement, from personnel...

Words: 9078 - Pages: 37

Free Essay

E Governance in India

...PRIORITIES IN E-GOVERNANCE RESEARCH PAPER SUBMITTED BY Lokesh Sharma   Ankita Prasad Contents Abstract 4 Introduction 4 Research Objective 8 Literature Review 9 Research Approach 10 Impact Assessment of various projects 11 Union Government MMPs 11 MCA21 11 Online Passport Services: 12 Online Income Tax 13 Pension 14 Banking 15 E-office 15 Central Excise 16 U.I.D 17 Insurance 17 State Government MMPs 18 Land Records 18 Road Transport 18 Agriculture 19 Police 19 Treasuries 19 Municipality 20 Commercial Taxes 21 Gram Panchayats 21 Employment Exchange 21 Integrated MMP 22 CSC 22 e-Courts 22 e-Trade 22 India Portal 23 National Service Delivery Gateway 23 e-Biz 23 e-Procurement 23 Prioritizing with respect to parameters 24 Conclusion 25 References 26 Abstract e-Governance is the form of interaction between government and citizens ,businesses and other arms of government using information technology .These technology can help government is fulfilling various needs like improved interaction between business and industries ,better delivery of services to citizens ,improved interactions with business and industry ,better...

Words: 6788 - Pages: 28

Premium Essay

Capital Markets

...| | |PROFESSIONAL EXPERIENCE |Credit Program Officer, Millennium Challenge Account-Armenia Program, Foreign Financing Projects Management Center State | | |Institution, Ministry of Finance of the Republic of Armenia, Yerevan, Armenia, February 2012 – current | | |Overall management, oversight and evaluation of implementation of the MCA-Armenia | | |Credit Program (total portfolio 8.5 mln USD), preparation of the reports, memos and other papers on the progress of the Project | | |Review reports, other deliverables and implementation documents developed and submitted by the MCA-Armenia Credit Program | | |implementer | | |Monitoring and analysis of rural financial market development trends, study of the policies for the Rural Financial Market | | |development | | |Consultations and coordination with stakeholders and donors working in the area of rural...

Words: 1971 - Pages: 8

Premium Essay

Syllabas

...Accounting for Management Seminar on Executive Communication Workshop on Information Technology for Management CREDITS 4 4 4 4 4 2 2 MARKS 100 100 100 100 100 50 50 TRIMESTER – II CODE MBA-072 MBA-082 MBA-092 MBA-102 MBA-112a MBA-112b PAPER CREDITS Quantitative Methods and Operations Research 4 Economic Environment for Business 4 Production and Operations Management 4 Financial Management 4 Seminar on Negotiation Skills 2 Workshop on Management Information Systems 2 o Introduction to Retail Management (R. Mgt.)* 4 SECTORAL SUBJECT – 1 MARKS 100 100 100 100 50 50 100 o Principles of Banking and Insurance (B & I)* o Introduction to IT and Telecommunications (IT & Tel)* o Introduction to Infrastructure (Infra. Mgt.)* o Industrial Pharmacy and Pharmaceutical Technology (Pharma. Mgt.)* o Hospital Planning and Organization (Hosp. Mgt.)* MBA-122 *R. Mgt= Retail Management; B&I= Banking & Insurance; IT & Tel.= IT & Telecommunication; Infra. Mgt.=Infrastructural Management; Pharma. Mgt.=Pharmaceutical Management; Hosp. Mgt.=Hospital Management. TRIMESTER – III CODE MBA-133 MBA-143 MBA-153 MBA-163a MBA-163b PAPER Legal Aspects of Business Marketing Management Organizational Behaviour Seminar on Business Research Methodology Seminar on Business Ethics o Advertising and Sales Management (R.Mgt.)* SECTORAL SUBJECT – 2 CREDITS 4 4 4 2 2 4 MARKS 100 100 100 50 50 100...

Words: 30662 - Pages: 123

Free Essay

Kenya Report

...An Evaluation of Micro-Finance Programmes in Kenya as Supported through the Dutch Co-Financing Programme With a focus on KWFT Otto Hospes Muli Musinga Milcah Ong’ayo November 2002 Study commissioned by: Steering Committee for the Evaluation of the Netherlands’ Co-financing Programme 3 Contents List of contributors List of abbreviations Acknowledgements 1 1.1 1.2 1.3 1.4 1.5 1.6 1.7 2 Introduction Background and objectives Legitimization and overall objective of Dutch CFAs to support micro-finance programmes Partners of Dutch CFAs operating in the micro-finance market of Kenya Central questions Organization and methodology Process implementation and limitations of the study Structure of the report A brief description of micro-finance in Kenya and agencies as supported by Dutch CFAs Micro-finance in Kenya 2.1.1 The emergence of micro-finance as an industry 2.1.2 Types of micro-finance agencies in Kenya 2.1.3 Service delivery approaches 2.1.3.1 Savings services 2.1.3.2 Loan products 2.1.4 Outreach 2.1.4.1 Banks 2.1.4.2 NGO-MFAs 2.1.4.3 Savings and Credit Co-operatives (SACCOs) 2.1.4.4 ROSCAs and ASCRAs A profile of micro-finance agencies and schemes as supported by Dutch CFAs 2.2.1 General profile 2.2.2 Specific profiles 2.2.2.1 K-REP Development Agency (KDA) 2.2.2.2 Kenya Women Finance Trust (KWFT) 2.2.2.3 Jitegemea Credit Scheme (JCS) 2.2.2.4 PRIDE Africa – Sunlink Some conclusions 7 9 11 13 13 15 16 17 17 18 19 21 21 21 23 25 26 28 28 31 33 35 35 36 36...

Words: 76935 - Pages: 308

Premium Essay

Ow the Effective Process of Staff Annual Appraisal Enhance the Employees’ Satisfaction?

...that makes the organization grow and profitable. In this study investigates the impact of staff appraisal process on employees’ satisfaction, which it is one of the major management tools that affect overall company process, in addition, this research investigates solutions to enhance the process of the appraisal in order to improve the employees satisfaction. ¬ Keywords: staff appraisal, employees’ satisfaction, performance, and efficiency. Overview of Organization The organization that will be the topic of my study is Arab Bank. Arab Bank PLC is one of the largest financial institutions in the Middle East. Established in Jerusalem in Palestine in 1930 as a small bank, it related history is interlinked with that of the Shoman family and its founder Abdel Hameed Shoman, whose personal life reads as an extraordinary tale of success for his time and age. The Bank is ranked amongst the largest international financial institutions, with a rating of A- from Fitch, A- from Standard & Poor and A3 from Moody’s. The bank has a capital base of over USD 5.5 Billion and Total Assets of over USD 50 billion. Pretax Income reached over USD 1 Billion in 2008, with a Net Income of USD 850 Million for the year 2008. They sell products in personal banking, corporate and investment banking (CIB), AB Private Banking and Treasury, to individuals, corporations, government agencies and other international financial institutions. Today, the Head Office of Arab...

Words: 1757 - Pages: 8

Premium Essay

Comparative Study of Human Resource Management with Reference to Nationalize & Private Bank at Case Study of Icici and State Bank.

...these current HR challenges and how to most effectively manage them in your work place .Human resources is an increasingly broadening term with which an organization, or other human system describes the combination of traditionally administrative personnel functions with acquisition and application of skills, knowledge and experience, Employee Relations and resource planning at various levels. It is the responsibility of human resource managers in a corporate context to conduct these activities in an effective, legal, fair, and consistent manner. Human resource management serves these key functions., This paper Impact of Human Resource Management in Indian Banking Sector unfolds the key dimensions of HRM with a focus on ICICI Banks. This paper deals with the changing concepts of :- 1. Recruitment & Selection 2. Training and Development 3. Performance Evaluation and Management 4. Promotions. 5. Industrial and Employee Relations 6. Record keeping of all personal data. 7. Compensation, pensions, bonuses etc in liaison with Payroll 8. Confidential advice to internal customers in relation to problems at work development 9 Performance appraisal 10....

Words: 2114 - Pages: 9

Premium Essay

Avimnvygvhvbjkbvkjb

...inputs are designed to accomplish the following objectives. * To help students to understand the role and functions of Commercial Banks, main strategic issues in retail and corporate banking and the risks faced by the Banking Industry in India. * To familiarise the students with the new Banking Practices and Processes including new banking technologies. * To familiarise the students with the legal and regulatory framework for banks in India. * To equip the students with the tools and techniques used in interpreting and evaluating the performance, profitability, productivity, and efficiency of the Commercial Banks. * To equip the students with the in-depth knowledge of Bank Financial Management Process including Treasury, Investment, Asset Liability Management & Risk Management. * To equip the students with the in-depth knowledge and skills in Credit Analysis & Appraisal Processes relating to the banks’ lending decisions like Working Capital Financing, Term Loan & Project Financing, Domestic & International Trade Finance including Export-Import Finance, BG (LG) & LC, Retail Asset Financing like Home Loans, Car Loans, Educational Loans, Gold Loans, Loans ag. Securities, Personal and Credit Card Loans. * To understand and appreciate customer-focused banking, integrated risk management like interest-rate risk, liquidity risk, market risk,...

Words: 2603 - Pages: 11

Premium Essay

Business Continuity and Disaster Planning

...business Continuity Module 4, Discussion 1 Disaster preparedness for business continuity as a contribution to community recovery Heidi Generaux Walden University Disaster preparedness for business continuity as a contribution to community recovery. A disaster is an event that overwhelms available resources. Businesses within a community are necessary resources available to the community. According to the Federal Emergency Management agency 4% of businesses never reopen following a natural disaster (GetReady website, no date). This statistic does not bode well for the economic well-being of the community (Arend, 2005). The better prepared a business is for a crisis that is also experienced by the larger community (such as a large scale fire, chemical spills, pandemic, power outage or extreme weather or geological event) the greater its ability to ensure business continuity throughout the event or reduce delay in recovery (Prewitt, 2005). When business are up and operating during or immediately following a disaster, I believe the community is better able to move into and through the recovery period more quickly than when the businesses have been chronically or mortally wounded. When businesses remain functional employment (and thus individual incomes) remain intact, as well, access to necessary day to day and special disaster recovery items and services are available. Historically, businesses concerned themselves with planning for crisis in service demand. However...

Words: 714 - Pages: 3

Premium Essay

Resume

...EXECUTIVE SUMMARY Risk management is the identification, assessement , and prioritization of risk (whether positive or negative) followed by co ordination and economical application of resources to minimize, monitor, and control the probability or impact or unfortunate or to maximize the realization of opportunities. Risk can come from uncertainty in financial markets, project failures, legal liabilities, credit risk, accident, natural causes and disasters as well as deliberate attack from adversary. The financial crises exposed inherent weakness in the risk management system: soled infrastructure, disparate system and processes, fragmented decision making, inadequate forecasting and a dearth of cohesive reporting, among others. The impact of these flaws on many institutions shocked the industry. As a result, there has been a seismic shift in attitude towards risk. Wherever there is a investment, there exists Risk, and we have to analyse the risk quotient before investing/lending . Risk exists because of the inability of the decision makers to make perfect forecasts. Forecast cannot be made with perfection or certainty since the future events on which they depend on uncertain. Risk arises in investment or lending evaluation. In financial economics , a financial institutions is a institution that provides financial services for its clients or members. Probably the most important financial services provide by financial institution is acting as a financial intermediaries...

Words: 1247 - Pages: 5

Premium Essay

Ceo Responsibilities

...68 CEO Responsibilities This is a great list for both taking on a new CEO position and getting up to speed, as well as to develop a proactive development and learning program for any CEO or senior executive wishing to improve their executive management skills. It lays out well all the thing you need to juggle when you have both the privilege and responsibilities of the top spot in any organization. General Operations 1. Establish primary goals of the Board -- maintenance of status quo, evaluation and recommendations or take charge through implementation of new game plan. 2. Meet all first-reports, introduce game plan and initiate implementation of action items on this list. 3. Have all first-reports complete the Agenda for the Future. 4. Discuss the dozen biggest problems and opportunities from perspective of all first-reports. 5. If survival mode is required, cut costs immediately where necessary and prudent and in accordance with the Board's short and intermediate term goals. 6. Identify and implement top six action items that could measurably increase short term revenues. 7. In addition to this action list, formulate short-term game plan for company, get board approval and communicate plan to key personnel, suppliers, lenders, etc. 8. Prioritize top ten action items for the whole company and begin implementation. 9. Identify top goals for the company for the current month, quarter and year. Financial Issues 10. Within the first week, get current detailed...

Words: 1294 - Pages: 6

Premium Essay

Moody’s Upgrades Ratings of 4 Top Phl Banks

...bank financial strength ratings of the four banks remain unchanged,” Moody’s said in a statement. It explained that “credit strength of the government is an important input in our assessment of the government's capacity to provide support in times of stress.” "The review for upgrade of BDO's, BPI's, LBP's and MBT's ratings reflect our assessment that these ratings would likely benefit from an additional notch of systemic support uplift in the event that the parallel review of the Philippine sovereign debt rating concludes with a rating upgrade," Moody's Assistant Vice President and Lead Analyst for the Philippine banks Simon Chen said. Aside from assessing the government’s ability to extend support, the debt watcher said the current evaluation “will also take into account the systemic importance of each bank, which would influence the government's willingness to extend support in times of stress.” Among the factors that Moody’s will take into consideration in checking on the systemic importance of each of the banks are the bank's market share of system deposits and loans, and the financial institutions’ role in the country's payment system. The statement cited that “the government's...

Words: 1131 - Pages: 5

Premium Essay

Deloen and Maclain

...We have collected all the articles needed for the project from the AIS journals and we r reading and summarizing them and there is some of the summaries. Summary of the articles: 1. Examining the critical success factors of Mobile website adoption (Tao Zhou, 2010): Purpose: The purpose of this research is to examine the critical success factors of mobile website adoption. General view: The paper is talking about the information systems success theory proposes the system quality and information quality affect users usage and satisfaction with information systems, further determining organizational performance (D&M) service quality. The new model argues that system quality, information quality and service quality affect usage and user satisfaction, further affecting net benefits such as increased knowledge sharing and lower costs. Also the case is talking about the TAM and the trust concepts. So the system quality here reflects the stability, navigation and layout of mobile sites. Mobile service providers need to rely on a reliable and well designed interface to deliver ubiquitous information and services to users. The Hypothesis that the author has indicated in this research are: 1. H1: system quality, information quality and service quality significantly affect perceived ease of use. 2. H2: system quality, Information quality and Service quality significantly affect perceived usefulness. 3. H3: System quality, Information quality and Service quality...

Words: 4787 - Pages: 20