... Our legacy-touchstones: Secular legacy (family, Gandhi), Religious legacy, work legacy * Our core principles and values often begin with our role models, our family, culture, our roots, the society in which we live and work Lecture 2 * Two axes of ELI: Autonomy-Equality, Rationality-Sensitivity * The ELI is not suggesting you change your perspective and allows you to self-identify. The ELI gives a better understanding of the strengths and challenges in our view of lens. * Four lenses of ELI: Rights/Responsibility Lens (I am responsible), Relationship Lens (I am fair), Result Lens (Make choice that good for everyone), Reputation lens (concern about legacy, reputation) * Tools for analysis: Rights/responsibility: reason. Relationship Lens: Authority. Result lens: Experience. Reputation lens: tradition. * Risk: Rights/responsibility: Being autocratic. Relationship Lens: Being authoritarian. Result lens: reducing decisions to cost-benefit analysis. Reputation lens: self-righteousness. * Ethical decision making: -Be attentive, -Be intelligent, -Be reasonable, -Be responsible, -Return to awareness Lecture 3 * The service profit chain: Internal service quality-----Employee satisfaction (Employee Retention, Employee productivity)----External service value----Customer...
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...completed and did not turn out as well as expected. Just like in the first Ethics Game Dilemmas the goals of this game were to: enhance ethical sensibility, increase efficacy in decision making, and increase ability to effectively communicate the course of action needed. The lenses used in the first situation were the Rights and Responsibilities lens and the Results lens. The decision-making steps used in this situation were: Step 1 - Be attentive. The issue in this dilemma was how to answer the employee’s request for confidentiality in the meeting. Step 2 – Be intelligent. The stakeholders that were identified in this issue were the shareholders, the VP of Human Relations, Gayle’s manager (me), Gayle, Bill, and Bill’s manager Step 3a – Be reasonable (Rights and Responsibility Lens). The option that best fulfills the requirements of this lens is to tell Gayle that I can keep a personal matter confidential, but that I may have to report a work-related problem. I should encourage Gayle to review the company handbook before the meeting. Step 3b – Be reasonable (Results Lens). The option that best fulfills the requirements of this lens is...
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...profession and one’s personal principles are reflected in the way that problems are solved. The objective analysis of an issue to form a judgement is the exposition of critical thinking. The process of critical thinking includes knowledge, comprehension, application, analysis, synthesis, and evaluation. Acquiring knowledge to potentially resolve the issue would be the first step in critical thinking followed by comprehension. Comprehension is simply understanding what the issue is and obtaining facts to support the position. At this point all the information attained by the individual should be gathered and applied for analysis where the definite approach will be decided. Next, synthesize the ideas and conclude which outcomes would be favorable. Finally, execute the final decision and evaluate the results. Government Officials, Politicians, and Influential Leaders should only serve with ethics in favor of the people that they impact but they are unable because they’re human. The way that we affect others is a product of Nature vs. Nurture. One’s upbringings, experiences, and surroundings effect their influence on others. Although, if the individuals think critically enough to understand their own anomalies they would be able to set them aside to administer non-biased ethics in favor of the people. My preferred ethical lens is reputation. My decision making is guided by intuition and the greatest good for the majority. Unrealistic role expectations...
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...MS/AJS Personal Ethical Statement My preferred ethical lens is results and reputation. People who have this lens are reported to listen to their intuition, and to determine the greater good for everyone’s character traits and virtues that will better serve the community. My blind spot is unrealistic role expectations. Meaning that I tend to not be accountable to those who depend on me as long as I have satisfied my own needs. This behavior leads to complacency, leaving problems unresolved in the long-term, and leaving people on their own fending for themselves. I also tend to rely too heavily on virtues associated with people’s roles in life forgetting that people are human and can make mistakes despite their role. According to my ethical lens, I show strength in free will and compassion. I contribute self-reliance and accountability to my environment. I am not afraid to pursue my passions. I also like to help and encourage the people that are around me to pursue their passion’s as well. According to my ethical lens, I also possess the ability to put myself in other people’s shoes and take an objective view of their personal lives and challenges while living my own life and fulfilling my personal responsibilities within my role. If I don not assure myself that everyone has free will, I run the risk of reducing my decisions off of narrow and financial cost-benefit analysis. And if my compassion fails I could develop and sense of entitlement...
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...Personal Ethical Statement Jessica L. Hayes GEN 200 July 16, 2013 F. Francis Personal Ethical Statement I learned a lot by doing the ethical lens inventory. For example, I learned that in order to make clear choices my head and heart have to be in the same place. My preferred ethical lenses are the result lens and reputation lens. People see me as a respectable leader because I am very sensible, and I determine the greater good for each individual. I equally value autonomy and equality, which is why I have two preferred ethical lenses. My ethical lenses also say that I use reasoning to figure out the rules of life, which I consider to be true. I use reasoning to figure out a lot of things that do not necessarily make sense. To be honest I never thought about how I made choices or decisions until I reflected upon the results of my ethical lens inventory. It really put things into perspective. My blind spot is that I am satisfied with too little good or unrealistic role expectations. I tend not to hold people accountable for what they are responsible for, which could be why I settle for too little good. My strengths include experience, tradition, prudence, fortitude, autonomy, optimism, and equality. I think these attributes contribute greatly to my decision-making process. I think it also helps me to be a better person. My strengths help me reason better and make clear choices. My strengths also help me determine what is good for a group setting because I tend to assume...
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...Critical Thinking and Ethics Vaibhav Kamboj GEN/201 7-19-2015 Critical Thinking Critical thinking is an objective tool and analysis for better understanding or thinking to accomplish a goal. It is a skillful concept which helps a person to gather various information, evaluate and interpret the thinking. Your preferred ethical lens According to the Ethical Lens Inventory, my personal preferred lens is Results and Lens Reputation Lens. These lenses portray a person who is sensible in decision-making that benefit individuals as well as support equality in a community. I value self-government and equality of the people. I appreciate harmony within any group setting. My decisions are led by rationality and prudence. Your blind spot My blind spot is Satisfied with too little good or Unrealistic Role Expectations. I believe the result it describes a person who is not reliable and puts his or her needs before others, and fails to understand that human beings are infallible despite of his or her individual responsibilities. I am the total opposite. I genuinely care about people and consider the needs of others before myself. I regard high moral standards, and it is important that people know they can count on me to follow through when I commit to something. Your strengths and weaknesses My gift is Free Will and Compassion. The result describes a person who demonstrates bravery. A person who is not afraid to pursue his...
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...different steps to critical thinking. One of the first steps is Knowledge. Knowledge is topic, issue, thesis, and the main point. In other words you have to know what you’re thinking about. Thinking on a topic you know little about can cause you to feel overwhelmed. Step two in the critical thinking process is Comprehension. Comprehension is understanding what it is you’re reading, hearing or seeing. I comprehend better when I see or hear something being taught to me. You have to be able to comprehend what you’re thinking about to help you understand what you’re learning. The third step in critical thinking is Application. Application is to know and apply what you comprehend. In other words putting what you learn to use. Step four is Analysis. When you analysis something you break it apart and study the pieces. Step five in critical thinking is Synthesis. Synthesis is a combination of analyzed parts to form a new theory on something. The last step of critical thinking is Evaluation. Evaluation is to judge and to put in your own words. A great thinker will define,...
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...now would mean potentially higher profits for Owen. A dilemma exists about whether or not Luke should tell his brother about the upcoming building of the adult entertainment store, which would decrease the property value of the house he is trying to sell versus disrespecting ABC Company and their confidentiality agreement. Should Luke protect his brother and advise him to not sell his house or should he respect ABC Company and keep the information to himself until it is publically announced? It is clear there is an ethical dilemma in this situation: a matter of doing the right thing and not breaching confidentiality (loyalty to the company) vs. being a good person and saving a family member grief from making a financially poor choice. ANALYSIS: Applying the ethical lenses/theories UTILITARIANISM: Utilitarianism is a theory that states that moral action is most effective when it maximizes utility, which is defined as...
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...Bynature, I am a very reflective individual, and I usually spend a lot of time thinking about theconsequences of my actions before I make a move. I always try to encompass the good of thewhole in whatever I do, and I was surprised to find that this was exactly what the ethical lensexercise says about my ethical code of conduct.According to the ethical lens inventory, my preferred ethical lenses are the results lensand the reputation lens. I tend to believe that an action is ethical if the results that come from itare good and create the greatest happiness for the greatest number of people. To me, and ethicalact is one which is consistent with good character. I prioritize efficiency, civility, integritycourage and loyalty; and I believe that people should strive to maximize the satisfaction of thosewho are depending on them while avoid conflicts of interest at all times (University of Phoenix,2011).From the material in the Ethics Game, it seems that I also value sensibility to a certaindegree, and that I occasionally follow my heart to make choices. I tend to use reason a lot as wellin trying to find the rules of life. The Ethical lens inventory results say that I have the gift of compassion, and this helps me to put myself in the shoes of other when thinking about myactions. According to the results, I also use intuition and imagination, as well as informationgleaned from past experience to solve problems and determine the next course of action(University of Phoenix, 2011). 3The...
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...Critical Thinking Critical thinking starts with learning how to think about a problem in the path of someone trying to accomplish a goal. Critical thinking itself is defined as “the objective analysis and evaluation of an issue in order to form a judgment.” This applies to almost everything one may come across as a problem, and comes in handy in a number of situations. The first part of critical thinking itself is knowledge. One begins by learning as much as one can, such as what the problem is in the first place, what is happening, and some possible solutions. Next is comprehension, or understanding of what one can do with what one is presented with. Then comes application, actually using what what has comprehended to solve or alter a part of the problem. Analysis of what happened after the application has taken place, observing the results. Then synthesis, putting things together, such as the idea, or notes, or an actual physical thing, to form a conclusion, and get past the problem, or obstacle. Critical thinking comes into place many times when learning in a new environment, especially when picking up a new textbook, or taking an assignment seriously. In that situation, one takes in as much information about something, then forms an idea of how to tackle the problem before them. Like breaking down a large assignment into a few smaller ones, or for some, vice-versa, and lumping a few assignments into a larger project. Learning how to go around a problem in different and...
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...Company Marketing Plan Table of Contents Introduction 3 Mission Statement 3 Market Objectives 3 Target Market 3 Product Objective 3 Price Objective 3 Place Objective 4 Promotion Objective 4 Competitive Situation Analysis 4 Consumer Product Classification 4 Analysis of Competition using Porter’s 5 Forces Model 4 SWOT Analysis 6 Strengths 6 Weaknesses 7 Opportunities 7 Threats 7 Marketing Strategies 8 Product Strategies 8 Price Strategies 8 Place Strategies 8 Promotion Strategies 11 Tactics and Action Plan 12 Product Action Plan 12 Price Action Plan 12 Place Action Plan 12 Promotion Action Plan 12 Monitoring Procedures 12 Introduction Company “G” is an established electronics development company that intends to design, develop, and market a line of home-based medical devices related to Alzheimer’s /Dementia, Physical /Mental disabilities niche markets. The first device, “The Snuz-len” has already been developed with the participation of leading Physicians, Clinicians and Surgeons in special needs, disability and memory-support fields. Mission Statement Company “G”, endeavors to design, develop and market the highest-quality, most reliable and affordable home health care electronic appliances to individuals and families with loved-ones impacted by Alzheimer’s /Dementia, physical and mental disabilities. Target Market The number of Alzheimer’s/ Dementia patients and persons with disabilities in the United States is increasing, and more...
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...Critical Thinking and Ethics According to "Google" (2015), the definition of critical thinking is, "The objective analysis and evaluation of an issue in order to form a judgment." Basically, it means making an impartial, factual decision based on data and information received. Kirby, Goodpaster and Levine (1999), described creative thinking, organization, logical thinking, scientific thinking, persuasive thinking, and problem solving as all being part of critical thinking. Ellis and Toft (2015) states, "Psychologist Benjamin Bloom described six kinds of thinking: Level 1: Remembering Level 2: Understanding Level 3: Applying Level 4: Analyzing Level 5: Evaluating Level 6: Creating" By using all 6 components to critical thinking, we can find facts to substantiate our beliefs and decisions. They are all interconnected and will improve with practice. After having taken the ELI Ethical Lens Inventory, the findings showed me that my preferred ethical lens is Reputation. This indicates that I oftentimes, listen to my intuition (sensibility) to determine what character traits and virtues best serve the community (equality). Per the ELI, my blind spot is unrealistic role expectations. It stated that because I rely so strongly on the virtues associated with various roles, I run the risk of developing unrealistic role expectations, forgetting that people...
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...Diploma in Commerce Business Environment Introduction Assignment 2 DipMM2 There are a variety of factors that will affect how a business will operate, and decision implement that will change a business. Using SWOT analysis and Porter’s forces we will be able to better dealt with the problem that a business is facing. SWOT stands for strength, weakness, opportunities and threats. Understanding these 4 points in SWOT analysis will enable us the knowledge of business environment we are dealing with, thus allow a better strategy to form. Porter’s five forces include newcomers that could draw away customers, bargaining power of suppliers, bargaining power of buyers, threat of substitute product and lastly the constant rivalry among competitors. Understanding these five forces will help to determine market attractiveness providing us with information of when we can enter or exit certain industry Company Profile Spectacle hut has more than 40 stores throughout the whole Singapore Island. It is consider being the largest local operating optical retail chain in Singapore. Founders Gary Khoo and wife Sara Hay started with the shop in Clementi during 1997. Although working with only theirs saving and met with lots of challenges during the company infancy period, during their last fiscal of 2011 they have cash in about $40 million in revenue. The company main brand, Spectacle Hut, is targeted towards the middle to upper class shopper, carrying high-end brands such as Cartier, Channel...
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...critical thinking, it is broken down into six steps. Step 1 is Remembering. Remembering is the basic level that requires that you be able to identify what is being said, such as the topic and main points. Step 2 is Understanding. Understanding means the comprehension of the material read, seen, or heard. The best way to know if you understand something is whether you can put in your own words what was read or heard. Step 3 is Applying. Applying the material entails that you know what you have read, seen, or heard and that you understand it as well. Step 4 is Analyzing. Analyzing encompasses breaking what you have read or hear into its different parts, to make clear how the ideas are ordered, related, or connected to other ideas. Analysis deals with both form and content. Step 5 is Evaluating. Once the problem...
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...according to Dictionary.com (2015), is defined as, “disciplined thinking that is clear, rationed, open-minded, and informed by evidence.” (“Critical Thinking,” 2015.) Critical thinking is very similar to ethics since both are used in judgment, observing, and problem-solving. From a very early age to the end of time, we are constantly thinking, using both ethics and critical thinking, sometimes on purpose and others without noticing. There are six steps in the critical thinking process. The first step is having knowledge of the topic at hand. After gaining knowledge, understanding the topic is next. You want to be able to explain the subject to someone. Next you are going to apply the information you have gathered about a situation. Analysis, which is the step after application, is the breakdown of all information involved. To synthesize is the fifth step. You want to ask questions to form new ideas. The final step, evaluation, is "developing opinions, judgments, or decisions." ("Realitista, N.D.) Personally I believe having strong ethics and morals will help me succeed in life. My parents raised me to have strong ethics and without even knowing it, I was constantly using critical thinking skills to determine what was right or wrong. If I make the right choices based on my ethics and moral compass, then I will eventually be rewarded in life, physically, spiritually, and mentally. To make the right choices one must use judgment based on the situation. Not everyone has...
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