Analyzing Messages Problems and disagreements do not only happen in the workplace. Problems can occur in families, friendships, schools, and your extracurricular afterschool programs. When an issue has come to the attention of any group, there are many ways of communicating; face-to-face interaction, telephone call, written letters by mail, text messaging, and email. Email has become the primary source for communication for most businesses and many groups world-wide (Roebuck, p.2). The true term, electronic mail, is a “system for transmitting messages electronically.” (Merriam-Webster, 2012) One e-mail can reach many recipients, and many organizations have to adapt to this new way of communicating. The need to understand a new “netiquette, proper manners on the net” (Roebuck, p.5), is essential for every professional organization.
In the e-mails I choose to analyze, I wanted the e-mails to vary in manners. In my organization, Whitney Jr. Wildcats, there are hundreds of e-mails sent weekly between coaches, parents, coordinators, and board members. The first e-mail I chose, was sent to me, although it was not directed to me, shows great netiquette. The main purpose of the e-mail was to let a nearby middle school principal understand that our organization will not sit quietly about his new rule. The new rule he developed was a ban on students wearing clothing that support the Whitney Jr. Wildcat organization. There about 30 students who participate in the WJW organization as players or cheerleaders, and attend this middle school. The president of the WJW organization properly sent an e-mail to the principal and vice principal of the middle school, hoping to resolve the issue. The WJW organization is run strictly by volunteers; therefore most of the board members have jobs to do while school is in session. Sending an e-mail to the principal and vice