... ARE YOU A GOOD COMMUNICATOR How do you know if you have effective communication? To have effective communication you have to have an understanding of ones ideas. Another good way to know if you have effective communication is observations among people. Communication is a two way exchange that must involve both a presenter and a audience. It is important to have good quality interpersonal relations particularly in the health care industry because when you are in health care, you are talking to multiple people. When you are in health care, you are always interacting with other departments, nurses, office personal and patients. So it is important to make sure that your communication skills are very effective when you are talking to your fellow co-workers and patients. When you think about supportive relationships in the health care industry, one can say that it's something that we all can agree on or disagree on. This can be true from time to time. When you are describing supportive and defensive relationships it can be where you either support ones decision or you are defensive by what one person either says or does that is not correct . A good example of defensive relationship would be where you are talking with medical personal and you tell them about a bill that was paid and they have zero records of the bill ever being paid. Now when this happens, you will get defensive because...
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...Are You A Good Communicator? Communication is the process of sharing one’s information to another person or a group of people whether it is one’s thoughts or his or her feelings through spoken words, written words, or body language. Effective communication requires that the transmitted information is received and understood by the receiver in the way it was intended. Interpersonal relationships are important particularly in the health care industry for teamwork and forming positive working relationships between the health care team and their patients. Trust in health care is an important interpersonal skill and the cornerstone of effective doctor-patient relationships. “The need for interpersonal trust relates to the vulnerability associated with being ill. Without trust patients may well not access services at all, let alone disclose all medically relevant information” (Rowe & Calnan, 2006, p4). Trust is also an important interpersonal element in effective healthcare team development. A supportive climate encourages open, honest, and constructive interactions among informal conversations and formal conversations. While a defensive climate leads to competitive or even destructive conflict. According to Dr. Jack Gibb, who was a distinguished psychologist and a consultant for various organizations for five decades, there are six dimensions of behavior. Each dimension has an opposite or polar end. One side of the dimension creates a defensive climate, while the opposite...
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...this letter. I gather at the fact that you are wondering how do you become a better communicator in the work place. Well hopefully this letter of advice will help you gain the confidence and understanding in communicating in the work place. This advice is also good for those in relationships as well. So hopefully what I write about will help you out as much as possible. No matter how old you are or what you think you know it is always good to get advice on communicating not only with your coworkers but your friends and family. There are various barriers that can cause a person to cram up and not be a good communicator. Always remember that you are not alone when it comes to communication situations that you fear you will not do well in. Not everyone is a good communicator. It is always good to get some advice or hear so good advice to even better yourself as a person. To be a successful employee in any company, you need to first understand that there are some barriers and principles to becoming a great communicator in today’s workplace. Once you are able to understand that there is some principles and barriers you will grow as a great individual who learned new ways to communicate better with other people that they will be working with from here on out. Trust this will not be easy, you will have your downfalls when it comes to things but when it’s all said and done, you will hopefully be a great communicator in today’s work place and you will be able to understand yourself...
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...Running head: Stakeholders/Effective Communication Stakeholders/Effective Communication Angelique R. Cosby Grand Canyon University: LDR 645 05-09-2012 In most team-oriented organizations communication is a great key to success. Giving people opportunities to express their ideas and sharing them with top management this can fully fulfill the communication within that organization. When top management are on the same page then we have a superb alignment. Giving the fact that management needs to come up with a strategic plan for a proper alignment this will entail that the stakeholders will be well involved as well. Having effective communication with stakeholders will not only build relationships but also an effective alignment. In order for leaders to purpose alignment to effectively communicate with key stakeholders their first must be an alignment between the two. Without the alignment then the communication cannot work effectively. The best way for leaders to align their stakeholders is get them on the same page. The stakeholders and leaders have the same goals and expectations. So has for the leaders are concern their strategy is to express to the stake holders how they are as much involved in the organization as the stakeholders. Stakeholders want to feel a sense of security where they are investing in. As a leader it’s their job to let them know that the organization appreciates them. Leaders can use to their advantage how the alignment correlates to effective...
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...and professional relationships. There are many individuals that just don’t know how to communicate effectively. It could be from shyness, social or interpersonal skills. Whatever the case they are unable to communicate effectively. Communication is not a skill that is learned it is an art. Either you have it or you don’t. Either you are comfortable in conveying your message in a clear and concise manner, your listening skills are effective, you are able to use nonverbal and verbal communication skills as well being comfortable in presenting information. Not everyone knows how to communicate in a manner that is effective. Many non-communicators play the guessing game. They won’t say what the message is that they are trying to convey or they say half of the message. People are not mind readers. If you don’t communicate the message in its entirety then how can you expect an individual to understand exactly what is being conveyed. Communication is an Art My first thought is what is the process of effective communication? Communication is the process of sharing thoughts, ideas, or emotions with another individual. In order to communicate effectively you must possess some of the following skills: attention, attitude, and feedback. It is important that a sender pays attention to what a person is trying to communicate and use the best words as well as body language to communicate between the sender and receiver. In addition, the receiver must pay...
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...guarantee success, its absence usually assures problems. Communication also affects the willingness of employees to provide useful suggestions. The effective communicator uses speaking skills and guidelines to control the course of a conversation and achieve his or her desired outcome. Every interaction has an opening, middle and a close. The success of the interaction depends upon how well the communicator masters the skills and guidelines for each. At the opening of a conversation the objective is to get the conversation moving in the direction of the desired outcome. The communicator must ensure that they have the other person’s attention, communicating readiness through nonverbal signals such as direct eye contact or assertive posture. The communicator communicates why they are there in a way that establishes authority, and begin to move the conversation toward the desired outcome. In the middle of the conversation the objective is to keep it on track and moving toward the desired outcome while making sure that the statements and questions are continuing to reflect the desired outcome. At the close of the conversation one responsibility as a speaker is to end the conversation and confirm that the desired effect has been achieved. Communication, verbal and nonverbal, is happening all the time. Effective communicators manage this process to make it more predictable, and get them the results...
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...that people face each and every day. One of the most important is how communication is done in the work place. When there is information that you consider to be important it needs to be conveyed clearly and directly. When you are communicating in the work place, it will be most effective if it is clear, consistent and personal. When possible it should be shared in person so that physical cues like eye contact and body language can communicate your thoughts. Why Communication is needed in the Workplace? Workplace communication is the transmitting of information between one person or group and another person or group in an organization. It can include emails, text messages, voicemails, notes, etc. (Lombardo, 2003). Of all the problems that tend to manifest through the day, many are caused or at least could be prevented by using better communication practices in the workplace. With the upswing of know-how there is no way that all people can communicate effectively the same with everybody and there are a few things that all people can do in order to adjust communication in the work place (Osborne, 2003). For certain employees this can mean that an email is satisfactory and for others a direct communication will be most suitable. Or if the information is critical, it needs to be delivered in a group setting. Make sure that what you want to tell is clear and can’t be misunderstood by someone. If the communication encompasses policy then make sure to follow it up with a clear...
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...and to be honest with you I feel nervous about it” John added. “Do not be, I am sure that you will do an outstanding job tomorrow” John’s coworker replied. “Just make sure that you will keep in mind the audience characteristics, the appropriate communication channels to use, how to approach a diverse audience, and make the communication effective when you will present you information to them” stated John’s coworker. Locker and Kienzler (2008) stated that “the best communicators are conscious of the context in which they communicate; they are aware of options” (p. 26). Indeed, when presenting information to an audience they always keep in mind what’s at the stake. For instance, when the stakes are high, the communicators must consider people’s feeling and provide them objective facts supported by credible sources. The communicators must also consider the format of their messages. In some cases, especially when one’s is a newly-hired, the best communication format is silence. After “how it said” the communicators must consider “what is said.” So the communicators must consider how much detail they want to give to their audience (Locker & Kienzler, 2008). This research paper will answer several questions that should always be asked when presenting quarterly sales information to the stakeholders. The questions are: What characteristics of the audience must consider? What are some considerations to keep in mind given the diversity of the audience? How would you ensure that your message...
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...an effective communicator. , It is essential to know that people that withhold leadership positions in organizations need to have strong effective communication skills that are successful within the organizations that suite their positions. Public health organizations such as health departments have leadership communicators who initially, address issues that reflect the present and future of the organization to other members and staff. This is a detailed duty that needs to ensure a person is a superior communicator (Barrett, 2006). Messages that are given from a leadership perspective reflect values of the organization such as vision, mission, and culture (Barrett, 2006). Leadership communicators also focus on consistency expressed through an organizations values in which they communicate frequently within the organization. People that withhold positions in leadership communication strengthen the values and culture within an organization based on organizational values and the mission of the organization (Barrett, 2006). Leadership without good communication is a setback in many organizations, which is why it’s desired for anyone in leadership communication to have certain traits and characteristics. This essay will depict the traits and characteristics needed for success. I chose this as a topic of interest because; many people are unaware of what leadership communication is and the things that they should be aiming towards to become a more effective communicator. I felt that...
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...accentuate your verbal communication. Nonverbal communication can occur through the use of facial expression, body movement, eye contact, gestures, touch, personal space, and through one’s voice through inflection and other non-word forms. We will touch on each of these devices and give examples of how these devices help or hinder conversation. Facial Expressions Facial expressions are universal in the sense the receiver of the message, no matter the cultural or national background, can receive emotional messages from the look of your face whether you are happy, sad, mad, surprised, or even fearful. Properly used, facial expression can accentuate an intended message. Say you were sitting down to give a promotion to someone and had a pleasant look on your face, the receiver would likely be relaxed and feel more comfortable. However, improper use of facial expressions could detract from the intended message. Say you were conducting a disciplinary meeting with someone and smiled throughout. The receiver could get the wrong message, not take the meeting serious or even think it is some sort of prank. Body Movement and Posture Body language may reveal clues as to some unspoken intention or feeling through physical behavior. Unlike facial expression, body language is not universal and can transmit different meanings to...
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...informational roles, and decisional roles. The roles of a leader differ slightly. A leader may not necessarily be in a management position and can be seen as a coach, liaison with external constituencies, a conflict manager, and a troubleshooter. (Robbins & Coulter, 2014, p. 548) This person is also a communicator, thinker, decision-maker, team-builder, and image-builder. (Greaves Esq., 2012) It is possible to be a manager and a leader, but the difference is not every manager can lead. To be a leader takes confidence and the ability to be able to take control of any situation. You need to be an excellent communicator and understand your organization’s mission, values and ethics, and understand your employees. You need to know how to be able to work with them, not only on a one on one basis, but also in teams and know how to manage a team when the needs arise. Just because you have a management title does not mean you know how to lead a staff. Managers have several roles and responsibilities. In the four functioning roles of management, we can start with planning. When you plan you are setting up goals and establishing strategies to be able to coordinate activities. With organizing you...
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...because this is how others perceive you and it will help prepare you to adapt more readily to others style of communicating After completing the Communication Assessment I learned that I am more of an extrovert communicator that likes to be prepared. Extrovert communicators draw energy externally and can strike up a conversation with just about anyone when given the opportunity. We’re enthusiastic and love group participation. We also prefer face to face communication. Extroverts enjoy sharing personal experiences and need contact. Finally, they say what they mean and mean what they say. In my earlier years this is not how I would have described myself; everything would have been the complete opposite. However, as I have matured I have become this person. Unfortunately, being and extrovert communicator can have a weak side. When two extroverts communicate both may say what is on their mind, therefore it may be difficult to get a word in. We can often hurt others feelings because we speak first and think later. And one that may be an introvert communicator can view an extrovert communicator as being insincere and will easily impose themselves on the quiet introvert. To improve my communication skills it is necessary that I take the time to listen; although I may not want to hear certain things people have to say it is necessary to be respectful. This especially so when sometimes people just need someone to talk to. This is essential for a good and effective leader; it is not always...
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...Communication is essential in establishing good professional business relationships. One has to be able to properly exhibit the ability to proficiently communicate and thus making them an effective communicator. Effective communication enables us to solve problems, understand others needs, build trust and respect which then can lead to a productive work environment. Now there are many skills needed to become an effective communicator, listening, nonverbal communication, and stress management to name a few. While all of these are important, there is one that is a much-needed skill to be able to properly exhibit the other skills and become a great communicator; and that is emotional intelligence also known as emotional awareness. Emotions play an integral role in the way we communicate and make decisions. If you cannot understand other people’s feelings or let alone understand your own feelings, you are in an uphill battle trying to communicate with others. No matter how skilled you are at listening, or communicating nonverbally, you will not be effective without emotional intelligence. So what is emotional intelligence exactly? Emotional intelligence is the ability to recognize your emotions, understand what those particular emotions are telling you, and also realize how your emotions affect people around you. Emotional intelligence also involves your perception of others, when you can understand how others feel this allows you to manage your relationship with them more...
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...Running Head: Am I a Good Communicator? Am I a Good Communicator? According to Merrium-Webster dictionary (2011), communicating is a method by which information is passed between individuals through a similar system of symbols, signs, or behavior. Being able to effectively communicate and listen to others are important in every aspect of our daily lives. A person has to be able to communicate and listen while at work, home and at school. Relationships are formed and built based on how people communicate with one another. For these reasons it is extremely important that we look at and analyze our communication patterns in terms of speaking and listening. After analyzing ones ability to communicate one then needs to examine areas in which work is needed to improve communication patterns. In terms of speaking I have always felt that my communication skills could improve on different levels, but after reading chapters 7, 8, and 9 in the text my feelings have changed slightly. I am generally a very quiet person. In speaking with family and friends while completing this assignment I was described as the “strong silent type.” Through reading I feel that I have an open style of verbalizing. I am a firm believer in it is not what you say, but how you say it. As a person who works with individuals with developmental disabilities I have learned that verbal communication is essential. You have to compliment the individual when they accomplish goals. Also I have to provide feedback...
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...Communication in the Workplace LEARNING OBJECTIVES Upon completing this chapter, you will understand the role and nature of communication in business. To achieve this goal, you should be able to 1 Explain the importance of communication to you and to business. 2 Describe the three main forms of communication in the business organization. 3 Describe the formal and informal communication networks in the business organization. 4 Describe factors that affect the types and amount of communicating that a business does. 5 Describe the various contexts for each act of business communication. 6 Describe the communication process. 7 Explain why business communication is a form of problem solving. 8 Explain three basic truths about communication. 9 Understand the importance of adaptation to successful communication. 10 Describe the goal and plan of this book. Lesikar−Flatley−Rentz: Business Communication: Making Connections in a Digital World, 11th Edition I. Introduction 1. Communication in the Workplace © The McGraw−Hill Companies, 2008 CHAPTER 1 Communication in the Workplace 3 THE ROLE OF COMMUNICATION IN BUSINESS Your work in business will involve communication—a lot of it—because communication is a major and essential part of the work of business. The Importance of Communication Skills to You Because communication is so important in business, businesses want and need people with good communication skills. Evidence of the importance of communication in business...
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