A02-B
In this section of my coursework I will explain how practitioners apply early years care values using communication skills to show service users value and support. I will use a range of examples to explain each care value in depth. For the each care value I will emphasise on how a nursery manager and nursery use their communication skills to apply the care value, which will cause the children, staff and parents to feel valued and supported.

The early years care values I will be focusing on are:
• Fostering equality of opportunity
• Working in partnership with families
• Being a reflective practitioner
• Keeping children safe
• Working in partnership with other professionals
• Encouraging children’s learning development
• Maintaining confidentiality
• Making welfare of child paramount
• Valuing diversity
• Ensuring anti-discrimination

Care value 1 - Fostering equality of opportunity
This suggests that all children should be offered equal access and opportunities to learn and develop, therefore children should be able to make progress with their time in the nursery. Equal opportunity can be achieved, through the fairness of the staff working with the children at the nursery, and also through communication skills which should be consistent so all children have an equal opportunity of advancing within learning.
Tone of voice:
The nursery nurse should speak at an appropriate pace (i.e. slowly) so the children can understand clearly and respond, talking at a slower pace would value those children who have any difficulties or those who cannot speak English properly. When communicating with a parent a nursery manager must use an informative tone and should speak clearly so all the information is conveyed, this can ensure the parent trusts in the nursery staff remains as they will feel valued as they are being informed about their child’s progress.