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Assignment # 2 – “Hewitt-Packard Company”

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Assignment # 2 – “Hewitt-Packard Company”
BUS-302

1. Discuss the three most serious problems you have identified in the case. Defend why you think they are the most serious.

The three most serious problems identified in the case are the strategic vision, the matrix structure, and the company reward system.

The strategic vision of the company was very vague. The strategic vision was “digital, virtual, mobile, and personal. The employees working at Heward-Packard were not sure if the strategic vision was being executed or not. When employees are not sure if the strategic vision is not being executed this can affect the way they do their jobs. The matrix structure was confusing because it blurred accountability lines and slowed decision making. There was a single sales division that reported to four five division heads at once. The company reward system was very complex. Employees working at Heward-Packard were not sure if performances were affecting their bonuses. Employees who are not sure if their performance or the company’s performance affects their bonuses this could employees to become disgruntled.

2. Describe how the company should attempt to correct each of the three most serious problems.

In order to correct the strategic vision the CEO needs to define what the strategic vision is. Since the strategic vision is “digital, virtual, mobile, and personal” the employees need to understand how the vision works and that it is executed. Employees that understand the strategic vision will have a clear understanding of the vision. With a clear strategic vision the company can provide direction for future planning and goal setting.

To correct the matrix structure a correct structure needs to be put in place. The CEO needs to establish which department responds to which division head.

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