Narsee monji Institute of Management Studies | PERCEPTUAL ERRORS | Assignment for Individual Dynamics and Leadership | |

CVSR Sandeep | PTMBA - B042 | 9/9/2011 |

Explain briefly the different types of perceptual errors that you have encountered in your work place. As a manager, how will you correct these errors?
Background:
To describe the perceptual errors that I have encountered in my work experience, I select my experience at Larsen & Toubro road construction site. The site’s organization constituted of a central office headed by the Chief Project Officer. The central office consisted of a planning team with one chief planning manager and 4 assistants working with him, an accounting team and one administration personnel. The project, being of very high value, was divided into four packages, each headed by a Project Manager. The CPO (Chief Project officer) who shared an excellent rapport with all the four project manager has just resigned from his post and a new person has been posted in his place. This new CPO carried with him, an image of being a “theory x” type of leader. He was portrayed, by his previous team, as one of the typical “psycho” bosses who didn’t have any accord to the personal emotions of the team working under him.
On the day one of the new CPO at his office, he called up a meeting after lunch to know the current status of the project. The four project managers along with their planning engineers, the accounts department head and the central planning head were emailed at 9 in the morning, informing them to attend the meeting at two o’clock in the afternoon in the central office conference hall. Two of the project managers had to travel at least two hours before they reached the central office to attend the meeting they were informed about just that morning. they arrived a little late. The CPO started off the meeting by