...Decision Support Managers in any organization face decision-making scenarios in almost every segment of their operations; whether if it is deciding to use a business-to-business (B2B) commerce model, which security system to use for its IT department, and even deciding on employee benefit plans. The bottom line is organizations cannot be competitive without making crucial decisions. Executives use decision-making systems to enhance their sales because most of their decisions are unstructured or semi structured. Accordingly, they need the best tools to help them. In addition, the more information they have, based on internal experiences or from external sources, the better their decisions. “By combining massive amounts of data with sophisticated analytical models and tools, and by making the system easy to use, they provide a much better source of information to use in the decision-making process” (Studymode.com, 2012) In relation to Information Technology, a decision support system (DSS) is a computer-based, information system intended to assist decision makers in approaching ill-structured problems by offering diagnostic models and access to databases (Haag & Cummings, 2008, pg. 162). Advantages and disadvantages of using decision support systems for decision-making The advantages of using decision support systems are (1) increased productivity, (2) increased understanding, (3) increased speed, (4) increased flexibility, (5) reduced problem complexity, and (6) reduced...
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...then response to the changing market condition and customer needs. A more defined organizational structure, performance metrics and decision support systems (DSS) in SCM is required to create competitive advantages for an organization. Since Information Technology/Information System (IT/IS) is an integral component of SCM, DSS is inevitable in making available the right information at the right time so that managers can make timely and more accurate decisions. However, there is no best known DSS type that is required to effectively manage a supply chain. A properly designed DSS will help decision makers to extract useful information from raw data, documents, personal knowledge and/or business models with the objective of identifying and solving problems, and making decisions. Decision Support Systems (DSS) are a specific class of computerized information system that supports business and organizational decision-making activities. The DSS in supply chain management can be a model, communication, data, document and knowledge driven. Three fundamental components of DSS architecture are: (i) Input data: database or knowledge base, (ii) Analytical Tool: the model (decision context and user criteria) and (iii) use interface, should be given due consideration while developing supply chain decision support systems (Figure1: DSS Components). B. Introduction The Objective of this paper is to define the importance of decision support systems in Supply Chain...
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...2000). With Internet-hosted databases and user friendly query device being mostly used, organizations are turning to decision support systems (DSS) software to analyze the company's databases and develop them into information helpful for decision makers. According to Power (2007) information Systems researchers and technologists have built and investigated computerized Decision Support Systems (DSS) for approximately 40 years. For the purpose of this work, I will define DSS as computer software that facilitates and accepts inputs of a large number of facts and methods to convert them into meaningful comparisons, graphs, and trends that can facilitate and enhance decision makers’ decision-making abilities to solve problems (Haitham, 2015). The advantages of using decision support systems for decision making. The use of DSS has been positively associated with success of better decisions that enhanced employees’ productivity (Edwards et al., 2000; Haag & Cummings, 2008).In my team, we have lots of reports to submit as required by OSHA /EPA and DSS software is being used to achieve 76 percent time reduction in information and report generating and a 40 percent rise in user productivity. DSS typically includes analytical and report-writing features, thus enabling users to translate raw data into a form useful for decision support. DSS, which offers users more flexible programming paradigms, can be compared to another type of software, which enhances productivity by accelerating...
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...were responsible for the results that were detailed in the High Stakes and Frightening Lapses case study. The contracted services between the two agencies appeared to have started with good intentions to provide culturally appropriate services to a diverse population; however, the organization’s failure to communicate and follow-up with the contracted service providers led to inadequate services, poor reputations of the organizations, and lack of follow-up between the two organizations. Therefore, the actions that were not taken by DSS and La Alianza contributed to the negative impacts on the children. After reviewing the...
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...of the Current State of Technology With the increasing demand for up- to- date, correct and relevant information in the business world, it is crucial for each business to take advantage of breakthroughs in information technology specifically in the field of information systems. Information generated is used by decision makers to gain competitive advantage against competitors and to take advantage of opportunities to increase business performance, effectiveness and efficiency. One of the several information systems which are considered to be of the great help for managers in decision making is the decision support system. Decision Support System (DSS) combines models and data in an attempt to solve semi- structured and some unstructured problems with extensive user involvement. With correct gathering and manipulation of data, DSS can provide several alternative solutions which in turn can lead to correct decision making. Today, there are many companies adopting decision – support systems and data mining software not only in the U.S. but also in the Philippines. However, there is limited literature on companies in Iloilo City adopting this technology. For this reason, the proponents saw the need to study the process of one company in Iloilo City where this type of information system can be adopted. That company is Westvis Marketing Corporation. Westvis Marketing Corporation (WMC) was founded by Mr. Honesto Tomas Hsia on April 2011. Mr. Hsia was a former managing partner in...
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...1. Describe three ways in which information systems are transforming business. Transformation of Industrial Economies While leading companies achieve competitive advantage through investments in IT, some are indeed negatively affected by this trend in technology. Today, customers have other preferences hence, old landline communications companies have lessen its customers; travel agencies have reduced over-the-counter sales; and entertainment industries, particularly music and film have lower revenues these past few years as compared with that in the past. But despite of these, technology convergence arises in many ways. IT has broken down boundaries and business relationships while new products and services are introduced. For example, telecommunications network are offering its subscribers with landline telephones merged with Internet services; handheld mobile telephones are becoming Internet access devices and also cellular networks provide financial services to its customers. The bottom-line of it all is that endless possibilities are in the doors of business firms, provided that they are being open to IT-enabled tools and solutions. Negatively affected industries can create new products and services, find another platform to deliver existing products and services, or take partnership from another firm. Transformation of the Business Enterprise One foremost impact of technology is the reduced employees in every organization. While traditional businesses tend to hire...
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...FedEx FedEx is a company that provide logistical service. The company is well-known for transportation, e-commerce and business services. Reason behind succeed of the FedEx company has always been efficient information system. The business process will be discussed in the section of How FedEx deliver parcels. Company Mission and Goals “FedEx Corporation will produce superior financial returns for its shareowners by providing high value-added logistics, transportation and related business services through focused operating companies. Customer requirements will be met in the highest quality manner appropriate to each market segment served. FedEx will strive to develop mutually rewarding relationships with its employees, partners and suppliers. Safety will be the first consideration in all operations. Corporate activities will be conducted to the highest ethical and professional standards (FedEx, n.d.).” Company History According to FedEx, the company was originally founded by Frederick W. Smith; known as the chairman, president, and CEO of FedEx Corp. In 1965, it was during the process of writing the term paper; Smith got the ideal for FedEx. His term paper discusses leading organisations’ problem in the information technology sector. He also stressed on the point where most airfreight shippers did badly delivering urgent shipments because relying on passenger route systems. To solve the problem, Smith proposed a specific system to deliver time-sensitive shipments. On the...
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...Q1. Distinguish between information technology (IT) and information systems (IS)? List four organization functions that can be served by IS. * Information Technology deals with the scheming, designing and development of system software whereas Information Systems involves the study of the components and resources required to deliver information and information processing functions within an organization. * Information Technology focuses on the existing and upcoming technology, which helps in disseminating information whereas Information Systems concentrate more on how the system make use of the technology. * Information system is a computer system that provides management and other personnel within an organization with up-to-date information regarding the organization's performance; for example, current inventory, Human Resource Management (HRM), and sales. It usually is linked to a computer network, which is created by joining different computers together in order to share data and resources. It is designed to capture, transmit, store, retrieve, manipulate, and or display information used in one or more business processes. These systems output information in a form that is useable at all levels of the organization: strategic, tactical, and operational. Sales and marketing information systems help the firm identify customers for the organizations products and services, develop products and services to meet customers’ needs, promote the products and services...
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...role of information systems? * Define a business and describe the business functions. * According to the book “A business is a formal organization whose aim is to produce products or provide services for a profit.” * There are four major business functions. They are manufacturing and production, sales and marketing, human resources, and finance and accounting. * Manufacturing and production: assembling the product, checking product quality, producing bulls of materials * Sales and marketing: Identifying customers, making customers aware of products, selling the products * Human resources: hiring employees, evaluating employee job performance, enrolling employees in benefits * Finance and accounting: paying creditors and employees, creating financial statements, managing cash accounts * Define business process and describe the role they play in organizations. * Business process is the steps and tasks that describe how a business’ work is organized. A business process is important so that each employee follows the same steps and tasks when working for an organization. * Identify and describe the different levels in a business firm and their information needs. * Senior management: makes long-range strategic decisions. They need information about the overall performance of the business. * Middle management: carries out decisions that senior management...
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...Public-Sector Information Systems and briefly explain why they are important. Answer: Upon study and research there are a number of things which I found very important and fundamental to the Public-Sector Information Systems. 1. The Human Dimension: The Information Technology and Human Knowledge go hand-in-hand and the connection, correlation and the interdependence between the two will lead to improved learning, better decision making, and stronger problem solving skills. Adding the human dimension will make the Public Sector Information Systems truly the people oriented services. 2. Build Organization Resource: Understand the data, draw related information and realize the true benefits by converting it to an organization resource. Distinguishing properly between the Transaction Processing Systems & DSS and treat information accordingly. 3. Distinguish Information: Understand the information, derive the knowledge and distinguish between the structured and the unstructured knowledge. Segregate the concrete information from the abstract and irrelevant information. At the same time it is also very important to ensure ethical use of information. 4. Technological know-how: Collecting and understanding data and deriving information is one aspect of Information System Management. Alongside it is also very important to be technically skilled enough (using IT languages or using the Data Management Tools) to communicate efficiently with the IT professionals in the team. Additionally...
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...AN INTRODUCTION TO PCI-DSS COMPLIANCE Author: Nicholas Henry April 2016 Table of Contents 1. Abstract 2. History 3. PCI-DSS Overview 4. Understanding PCI-DSS Compliance 5. Achieving PCI-DSS Compliance 6. PCI-DSS in the IT Department 7. Negatives of PCI-DSS 8. Positives of PCI-DSS Abstract Around the world, consumer migration from traditional cash and check payments to electronic payment methods such as credit, debit or bank transfers continue to grow. In 2009 a survey discovered that less than 37% of all payments are now made using cash or check. While there are many benefits to this, there are also significant new issues introduced as a result. As customers use electronic payment methods, there is an expectation of security for the cardholder’s identity and payment information. With all the recent data theft and security breaches, this is becoming a significant issue. To ensure the protection of consumer information, the Payment Card Industry, or PCI, developed a set of data security standards (DSS) that merchants and financial service providers must maintain to be able to process debit and credit cards. While PCI does not manage compliance or impose consequences for non-compliance, individual card associations may initiate financial/operational penalties to businesses that are non-compliant...
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...the health and safety of all North Carolinians and provides essential human services. (NC DSS).” This website has a lot of different services. Some deal with giving your child up and getting them adopted. They have Medicare and Medicaid reform links; adult protection, nutrition, disabilities, and homeless services. There are a lot of different programs for people of all ages and different conditions including blind and deaf individuals. They don’t specifically have a service for children who get in trouble a lot or act out a lot, but they have counseling programs. This is a good resource to have. They have numbers and names for you to call, and I’m not sure if you can apply for benefits online. I know you can receive help for problems over the phone. I looked everywhere on this website and found that they don’t have a social media presence. All they have is a bunch of numbers for a variety of different services. In their list of services, they actually have a lot of different numbers for adult and child abuse and neglect. Assistance Programs SNAP There are many assistance programs included on this website. There’s some for many situations that people face and need help with every day. They have a program like SNAP. It’s called Food and Nutrition Services (FNS). It’s a food program for low income families. The purpose of this program is to end hunger and improve health and nutrition (NC DSS). They don’t necessarily have everything about this...
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...subject. ALL THE BEST Unit – I: 1. What is DSS? Explain the Characteristics, Benefits and Limitations of DSS. Definition: A decision support systems is a system under the control of one or more decision makers that assist in the activity of decision making by providing set of tools intended to impose structure to the decision making situation and improve the effectiveness of the decision outcome. Characteristics of DSS: * Employed in semistructured or unstructured decision contexts * Intended to support decision makers rather than replace them * Supports all phases of the decision-making process * Focuses on effectiveness of the process rather than efficiency * Is under control of the DSS user * Uses underlying data and models * Facilitates learning on the part of the decision maker * Is interactive and user-friendly * Is generally developed using an evolutionary, iterative process * Can support multiple independent or interdependent decisions * Supports individual, group or team-based decision-making Situation of Certainty Structured Unstructured Situation of Uncertainty Top Middle Lower Benefits and Limitations of DSS: * The DSS is expected to extend the decision maker’s capacity to process information. * The DSS solves the time-consuming portions of a problem, saving time for the user. * Using the DSS can provide the user with alternatives that might go unnoticed...
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...implemented. Provide a clear motivation for your answer. SKF is using the Decision Support System (DSS). The DSS is an organised collection of people, procedures, software, databases and devises used to support problem specific decision making. The essential elements of a DSS are a collection of data. (Stair,R.,Reynolds,G.,Chesney, T. 2008. Principles of Business Information Systems. Singapore: Tom Rennie. P17) SKF obtained data from a database that contained nearly a century of operating data from machines around the world. The rich available data source of @ptitude was developed and made available internally and globally. SKF @aptitude Exchange is an on line web which provides analysts, engineers, technicians, operators and mangers to make efficient and effective decision making for improved reliability results. 1.2 Discuss how SKF’s system or a similar could be used in your own business, organisation or workplace. The Decision Support System (DSS) is a computer based information system that supports non routine decision making. (Laudon, K.C., Laudon, J.P. 2010. Management Information Systems (11th Edition). New Jersey: Pearson Education. P78) The focus of a DSS is on making effective decisions, assisting in all aspects of problem specific decision making and support customers by rapidly responding to their emails and telephone enquiries. Bright Idea Projects would benefit tremendously from using the Decision Support System, namely; * It would assist management...
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...Introduction to Management Information Systems Summary 1. Explain why information systems are so essential in business today. Information systems are a foundation for conducting business today. In many industries, survival and even existence is difficult without extensive use of information technology. Information systems have become essential for helping organizations operate in a global economy. Organizations are trying to become more competitive and efficient by transforming themselves into digital firms where nearly all core business processes and relationships with customers, suppliers, and employees are digitally enabled. Businesses today use information systems to achieve six major objectives: operational excellence; new products, services, and business models; customer/supplier intimacy; improved decision making; competitive advantage; and day-to-day survival. 2. Define an information systems from both a technical and a business perspective. From a technical perspective, an information system collects, stores, and disseminates information from an organization’s environment and internal operations to support organizational functions and decision making, communication, coordination, control, analysis, and visualization. Information systems transform raw data into useful information through three basic activities: input, processing, and output. From a business perspective, an information system provides a solution to a problem or challenge facing a firm and provides real...
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