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Beverages

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Submitted By reemj
Words 1246
Pages 5
How can I ensure that I am always able to see the person who is speaking while I am presenting • In a Skype for Business meeting, participants can select from the following options depending on how they want to view the meeting content, presenter or participants:

• If you are especially interested in certain people’s reactions, you can pin those folks to the standing row. A quick and easy way to do this is to hover over their tile and click on the Pin to Gallery icon. To unpin, simply click on the Pin icon again.
• If you’re a presenter and you’d like to make sure that someone has the video spotlight for the entire conference, you can lock their video by right-clicking on their tile and selecting Lock the Video Spotlight. To unlock, rightclick their tile and select Unlock the Video Spotlight.

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2

I have started a scheduled meeting in my calendar and now want to add someone who was not invited earlier
• Within the skype for business meeting, click Add participant option, find the person in the list and double click to add the participant.
• The person will be added if that person is online and ready to accept your call

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3

I am not able to connect to the meeting I was invited, when I click the link I get prompted to install Web App
• Always ensure that the link is working from your machine before the meeting and fix the issues well before the meeting • Web App is client less solution to connect to a skype for business meeting. With web app you have all features available in Internet browser and is very useful when you are on a shared computer or do not have your computer/smartphone available

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4

My S4B application on phone was working before but now it has stopped working, I have tried all passwords but it is not connecting
• This issue was initially seen when users were moved from cloud to on premise
• The user/password is cached on the phone and it does not recognize the change made in the backend settings
(i.e. user has actually moved from cloud to on premise)
What should we do to fix it:
• Open Skype for Business application on the phone
• Remove saved ID and Password on the first screen
• Click advanced options and remove saved user name in the advanced settings
• Go back to the main screen
• Enter email address in the user name field and logon password
• Tap next (  ) and it will let you login

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5

I was able to schedule skype meetings for my manager and it has suddenly stopped working • This issue was initially seen when users were moved from cloud to on premise
• The cloud meeting link was meet.lync.com/user/room code and on premise meeting link is meet.pepsico.com/user/room code
• Unlike standard appointments delegates are not able to schedule meetings on behalf of their managers. It was enabled when their manager was on the cloud server. After moving to on premise server it is not possible and not enabled due to backend complexity with email 365/on premise skype server
Delegates will need to follow the below workaround:
• Goto your manager’s machine to get the hyper link of manager’s meeting space
• Copy the hyper link and send it to yourself
• When you would like to schedule a skype meeting
, schedule a normal meeting
• Update the location by specifying (Skype Meeting)
• Add the saved hyperlink of your manager in the meeting invite

PepsiCo Confidential

6

I can not see skype meeting button when I go to calendar
• The skype for business meeting add-in is not registered in your outlook
• Open outlook
• On the main screen, click File  Options  Add-ins
• In the add-ins window, click disabled items in the manage drop down list and click Go
• If you see Lync or Skype in the list, select and click enable. Outlook will try to enable that add-in
Incase the add-in file for skype/lync is missing, than
Contact service desk to update your skype for business
Software.

PepsiCo Confidential

7

I have a telepresence scheduled but one of the participant is not able to attend through telepresence, is there a way we can get him in through skype for business
• We are currently working on a solution to ensure skype rooms or single skype for business user is also able to connect to a telepresence meeting. This is expected to be available by Q3,2016
• We can still connect a skype for business user to a telepresence using manual integration and without compromising on the quality of the call, please follow below steps;
• Bring a TP camera with Acoustic microphone (preferably
Polycom 360 degree or Logitech group camera)
• Connect that camera with the user machine in the TP room
• Position the 360degree camera that captures all sides
• Request the user in TP room to dial Skype for Business user

• Request the user to share his screen on TP so that all can see S4B user through TP and S4B user will be able to hear and see users in the TP as well as in the room through 360 degree view

PepsiCo Confidential

8

How can I use skype for business video conference while at an offsite location
• Depending on the size of the meeting and meeting room, we can use multiple options to provide Skype for
Business meeting at an offsite location
Setup the device

Start Using

1- Bring codec pre-configured and calibrated for accurate voice tracking with Lync server and user settings (this step should be done during test call)
2- Fix the camera on the Tripod provided by hotel, position of tripod should be at 190 degrees (Slightly behind the panel’s chairs) from the panel and at a distance of at least 10 feet
3- Connect codec of the camera with Ethernet cable
4- Connect Eagle Director to the codec
5- Turn on the codec
6- Connect codec of the camera to the room projector and room speaker system
7- If HDMI cable from projector is not available than use certified HDMI to VGA convertor
8- Place the microphone in the centre of all 5 tables on the ground 1.
2.
3.

PepsiCo Confidential

From the remote select place call
From the existing contact select the user that was used for testing
The call will be connected and camera will automatically zoom into the person who continuously speaks for more than 10 seconds

9

How can I use skype for business video conference while at an offsite location
(Continued)
• Depending on the size of the meeting and meeting room, we can use multiple options to provide Skype for
Business meeting at an offsite location
Setup the device

Start Using

1. Place codec of the camera under the table
2. Connect component cable from codec to the camera (one port for each type cable is available in codec and camera)
3. Connect black USB cable from codec to the camera
4. Connect blue USB cable from camera to laptop
5. Plug in the power cable to Codec
6. Wait for laptop to detect the camera
7. Do not install any additional software, use built windows 7 drivers 1.
2.
3.

PepsiCo Confidential

Open Skype for Business
Select Polycom Roundtable from the available devices
For projection connect external monitor cable to the laptop 10

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