Premium Essay

Bsbpmg522A

In:

Submitted By azzi
Words 649
Pages 3
POSITION DESCRIPTION – DISTRIBUTION CENTRE

POSITION TITLE:
DEPARTMENT:
LOCATION:
ISSUED:

Distribution Centre – Team Leader
Distribution Centre
State Distribution Centre
TBA

REPORTS TO:
FUNCTIONAL
RELATIONSHIPS WITH:

Distribution Centre Supervisor / Manager
Provides Guidance to:
• Distribution Centre General Hands
Receives Guidance From:
• Supervisor Customer Service
• Distribution Centre Supervisor
• Distribution Centre Manager

DIRECT REPORTS
INCLUDE:
SIGNIFICANT CONTACT
WITH:

• Nil

• External Customers
• Internal Departments (in particular Accounts, Customer Service,
Marketing & Equipment)
• Freight Companies

POSITION OVERVIEW
The distribution centre is responsible for the dispatch, receipt and management of goods within the organisation. Its primary objectives therefore centre on timeliness, efficiency and cost effectiveness.
This position may be engaged to supervise work in a number of key areas within the distribution team. As such the duties will vary slightly depending on the unit in which the incumbent is delegated to work at any one time.
The key functions of the distribution centre to which this role can be delegated include despatch, receiving and general duties associated with inventory control. As such, the core responsibilities are to ensure that all orders are despatched in a timely and cost effective manner, to correctly receive inventory into the distribution centre and to maintain the physical inventory.
The Team Leader will be required to oversee staff within their work area to ensure they are performing their duties in accordance within company standards and policy.

JOB SPECIFICATION
• Supervise staff in day to day operations of distribution centre.
• Complete relevant documentation as required, maintain an accurate record keeping system, and prepare all relevant reports and data as

Similar Documents

Premium Essay

Bsbpmg522A Question 17

...BSBPMG522A Activity 17 Progress Report Mail Distribution Centre New Staff Recruitment & Selection Project: Between February 2014 – April 2014 Project Manager: Matilda Wise Summary: Mail Distribution Centre is developing a new staff recruitment and selection project to be implemented in the next three months. This will ensure more suitable and reliable staff are hired by the company. Accomplishments: * Created a new checklist for employer to ask during interview process. * Created an online program for clients to apply through that sorts through applications and only sends through applications that meet all the selection criteria. * Created new job outlines and minimum requirements for each application to obtain the position. * Putting in place panel interviews for finalists. * Created thorough questions for referees for background checks, with a minimum of three referees from each applicant. * Completing background checks on all applicants with National Criminal Record checks completed as well. Problems: * We had some issues with the program for applicants to apply through online as the process kept coming up with some errors and not sending through all applications that matched the selection criteria. We had the tech support department look at the issues and it has now been corrected. Changes to the Plan/Budget: There has been no changes to the plan at this stage and everything is going through nicely, however we had to extend...

Words: 363 - Pages: 2

Premium Essay

Bsbpmg522A - Activity 1.1

...SECTION ONE QUESTION 1 YOU ARE EMPLOYED AS A SUPERVISOR AT THE LOCAL MAIL DISTRIBUTION CENTRE. THE CENTRE WISHES TO DEVELOP A NEW STAFF RECRUITMENT SELECTION PROCESS, TO BE IMPLEMENTED WITHIN THE NEXT THREE MONTHS. CREATE A SCOPE MANAGEMENT PLAN OR SOME OTHER FORM OF RELEVANT DOCUMENT THAT COULD BE ACCESSED BY A PROJECT MANAGEMENT TEAM TO IDENTIFY AND DEFINE THE SCOPE OF A PROJECT. THE EXACT DETAILS OF THE PROJECT ARE UP TO YOU. YOU CAN FIND EXAMPLES OF SCOPE MANAGEMENT PLAN TEMPLATES ONLINE TO ASSIST YOU IN DEVELOPING THE REQUIRED DOCUMENTATION. UPLOAD YOUR ANSWER FOR ASSESSMENT REVISED SELECTION CRITERIA PROCESS FOR RECRUITEMENT The organisation has the need to fill five more positions in the mail distribution centre. The candidates need to enjoy working with people and customer service and be able to work within a team. The distribution centre is based in the city centre and is easily accessible to all public transport. ROLE The Clerical Mail Officer provides a full range of clerical support to the branch ensuring the approved administrative processes are adhered to. This includes but is not limited to the telephone and front counter reception, data entry and word processing, maintaining filing. Compiling of the roster, for delivery of the mail daily and monitoring this closely. The position is permanent and the candidates will be assessed at the end of a 3 month probationary period. SPECIAL REQUIREMENTS Skills and abilities that are essential for a Clerical...

Words: 433 - Pages: 2

Premium Essay

Bsbpmg522A Undertake Project Work

...Question To demonstrate competence in this unit you will need to show that you can design and develop a project plan. Your task is to select an idea, improvement or opportunity that could be applied in a business operation. Describe the business and the project you might initiate. You will need to describe and define the project in context. Explain why such a project would be beneficial. What procedures might you use to ensure that the project was sponsored and supported by the organisation? Define the project, write a project narrative and develop a project plan, including the processes that would be used to manage financial, technical, human and physical resources. In developing your project plan, consider: 1. Who are your project’s stakeholders? 2. What would your role be in planning and delivering the project? 3. How would you ensure that your project met organisational objectives? 4. What resources would you need and how would you source them? 5. Why should you and how would you consult with team members in the planning stage of the project and throughout the project’s implementation? 6. How would you monitor the quality of outcomes? 7. How would you ensure that you met project timelines? 8. What project management tools would you use and why would they be most useful? 9. How and why would you delegate roles and tasks? 10. How would you design and develop risk management and contingency plans and cater for any health and safety issues? 11. What methods would...

Words: 1957 - Pages: 8

Premium Essay

Business

...Student Assessor Supervisor Date of completion Version control August 2013 © smallPRINT Aug 2013 Assessment Records BSBPMG522A Undertake project work BSBPMG522A: Undertake project work Unit information Unit code BSBPMG522A Unit title Undertake project work Unit descriptor This unit describes the performance outcomes, skills and knowledge required to undertake a straightforward project or a section of a larger project. This unit addresses the management of projects, including developing a project plan, administering and monitoring the project, finalising the project, and reviewing the project to identify lessons learned for application to future projects. Licensing, legislative, regulatory or certification requirements No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement. Employability skills This unit contains employability skills. Application of the unit The unit focuses on the application of project-management skills and the requirement to meet timelines, quality standards, budgetary limits and other requirements set for the project. The unit does not apply to specialist project managers. For specialist project managers, the other units of competency in the project management field (BSBPMG) will be applicable. Unit sector or competency field None specified. Pre-requisite, co-requisite or interdependent assessment of units None specified. Context of and specific resources for assessment Assessment...

Words: 1312 - Pages: 6

Premium Essay

Risk

...BSBPMG522A ASSIGNMENT UNDERTAKE PROJECT WORK BSBPMG522A BSBPMG522A ASSIGNMENT UNDERTAKE PROJECT WORK BSBPMG522A Assignment – PART A: Define Project – the Project Charter – STUDENT INFORMATION Assessment due date 08/03/15 Scenario: You are an ambitious Customer Service Team Leader at Fynntown City Council Customer Service Centre (CSC). FCC CSC does not currently have a good reputation for Customer Service in either the business or general community. You have a lot of ideas on how to improve this situation, but as a Team Leader, you do not have the authority to implement any of these ideas. You have recently undertaken a Risk Assessment and Workforce Planning Exercise to identify ways of filling the skills gap and improving Customer Service at Fynntown City Council. There are three major parts to the Customer Service Improvement Initiative: 1. Restructuring the Customer Service Centre to deliver an 80% first Point of Contact Resolution Rate (it is estimated that this will reduce complaint calls by 75%) 2. Introducing a Workforce Management Plan that identifies and rewards talent 3. Installation of a new Database across all of Council that will house all constituent and business details, customer call histories, a knowledge base with information and FAQs, and performance reports (this forms a sub-project of the larger project with the IT Manager, Jim Pertwhistle, as the Project Manager). A budget of $175, 000 plus $25,000 contingency requiring...

Words: 7560 - Pages: 31

Free Essay

Bsbwor501B - Assessment 2

...Question 1: Assess your personal knowledge and skills against competency standards such as enterprise specific competencies or nationally endorsed units of competency. My qualification/s and or transcript/s | Qualification/s cover these courses and or units delivered by MOM | My experience as describedbelow and can be verified | Experience Covers these courses and or units delivered by MOM | CHC60202 Advance Diploma of Children services | CHC30712 Certificate III in Children Services CHC50908 Diploma of Children ServicesCHC60208 Advance Diploma of Children ServicesCHC41212 Certificate IV in Children Services (OSHC)CHC51012 Diploma in Children Services (OSHC)CHC30812 Certificate III in Education Support (following units only) * HLTOHS300B - Contribute to OHS processes * CHCCHILD401A - Identify and respond to children and young people at risk * CHCCN301B - Ensure the health and safety of children * CHCCN302A - Provide care for children * CHCIC301E - Interact effectively with children * HLTFA301C - Apply first aid * HLTHIR403C - Work effectively with culturally diverse clients and co-workers | I worked in the Child care industry for 16 years before becoming a Trainer and Assessor for the last 4 yearsMy duties over this time included working as an assistant , group leader, casual float as well as a Director, My skills include * Working with children, all age groups including children in OSHC up to 12 years old. * OHS procedures * Working with families...

Words: 1693 - Pages: 7