...decision. A management dilemma often triggers the need for a decision. More often not, this need for a decision marks the beginning of the research process. The origin, selection, statement, exploration, and refinement of the management question is the most critical part of the research process. One way this particular research can be done is by using the management-research question hierarchy. Cooper and Schindler (2014) state, “the process is designed to move the researcher through various levels of questions, each with a specific function within the overall business research process” (p.112). The steps of the management-research question hierarchy are as follows: management dilemma, management question, research questions, investigative questions, measurement questions and management decision. Build the management –research question hierarchy, through the investigative questions stage. Then compare your list with the measurement questions asked. The first step in the management research question hierarchy is management dilemma. During this step the researcher addresses the mangers concerns. Identifying management dilemma is frequently quite easy. “However, choosing one dilemma on which to focus may be difficult” (2014, p.77). The NCR Country Club should not have an issue choosing the management dilemma. The management dilemma NCR Country Club is faced with is new membership needs to be increased to support the renovated facility. After deciding the management dilemma...
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...Case Assignment 1 1. Build the management-research question hierarchy. The management –research question occurs during stage 1 of the research process. The approach for this stage of the research process is to state the dilemma that prompts the research and then develop other questions by progressively breaking down the original question into more specific one (Cooper & Schindler, 2014, p. 77). Our case highlights a multistage communication study undertaken by the research department of Penton Media, a publisher of business trade magazines, to determine the long-term viability of a reader and advertiser service, the reader service card, a post-card-size device used by readers to request additional information from a particular advertiser. Leveraging the scenario described in the case assignment, we will build out the management-research question hierarchy (Cooper & Schindler, 2010). Discover Management Dilemma The process begins at the most general level with the management dilemma. This is usually a symptom of an actual problem (Cooper & Schindler, 2014, p. 77). In our case study, the actual problem or dilemma is a decline in use of Penton Media’s publication reader service cards, a post-card-size device used by readers to request additional information from a particular advertiser. This postcard –sized device features a series of numbers, with one number assigned to each ad appearing in the publication. Readers circle the advertiser’s number...
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...Research and terms Institution Name Date Which circumstances could you make a case for using observation?.Compare the advantages and disadvantages of the survey to those of observation. Under The survey deals with the actual collection of data as opposed to observation. In survey, the data collected is usually known and can be documented and tangible. It gives specific answers to questions . In observation data is collected without basing on any formula thus it involves randomization. Observational study is only useful in the event where the participants are kept off from knowing that they have participated in a study. Therefore, observation study can be carried out without letting the participants know that they are part of the study. In such a case, ethical issues are at play because but all the same, study is carried out effectively. 2. What ethical risks are involved in observation? In the use of unobtrusive measures? In observation, the researcher encounters many ethical issues and risks. The legitimacy of the study is at bay. This is because the researcher only disguises himself /herself while mingling with the crowd freely. Therefore, the researcher cannot carry out its studies of the information drawn from a predetermined data because he/she is undercover. Unobtrusive measures do not require an individual researcher to spy on a research context. 3) Based on present or past work experience, suggest problems that could be resolved by using observation-based...
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...Penton Media is a publisher of business trade magazines, including Industry Week, Machine Design, and Restaurant Hospitality. The research department has commenced a study of the practicality of publication reader service cards. The reader service card is a post-card-size method that is to be used by the customer to order product and service information from the magazine thorough the mail. The purpose of case assignment one is to study the first two questions proposed within the article “Inquiring Minds Want to Know—Now!”. Question one is asking to build the management research question hierarchy. Question two is to identify the ethical issues that are relevant within this study. Case Assignment 1 Penton Media research department will need to start their research by stating the basic dilemma that is prompting this research study. “A useful way to approach the research process is to state the basic dilemma that prompts the research and then try to develop other questions by progressively braking down the original question into more specific ones.” (Cooper & Schindler, 2014, p. 77) The study process should begin by identifying the management dilemma which is a symptom of the actual problem. The management dilemma that is present in this scenario is that Penton Media is experiencing a decline in the number of reader service cards that are being returned by the customer to the individual publications. This decline in returned reader service cards shows that the reader...
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...Teacher Leadership Read the case study Mastering Teacher Leadership. Answer questions 1 and 2 at the end of the case study. 1. Build the management-research question hierarchy for this opportunity. Research question hierarchy 1) Management Dilemma- Due to the large number of University’s within the area raises concern if developing another Master’s program would be successful. 2) Management Question- Would creating a new Masters of Arts degree program for Wittenberg University be beneficial to the school and the surrounding communities? 3) Research Questions- What are the needs of the various school districts? How can these needs be implemented and focused into Wittenberg University Masters of Arts program? What are the desired steps to develop an effective educational program? 4) Investigative Questions- Is there a demand for another Master’s of Arts program in the area? 5) Measurement Questions- How many teachers needing to receive their master’s degree would consider this program for their continual education? 2. Evaluate the appropriateness of the exploratory stage of the research design. This particular case used a communicative research design. By using focus groups consisting of local educational professionals and a mailed survey the University was able to collect the required data. The focus group narrowed in on the elements needed to build a strong program and determined the likelihood of its success. The distribution of the survey was a cost effective way to reach...
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...1.0 There has been a lot of research done on motivation by many researchers but only some research topics have been done on motivation like motivation theories, ways to encourage employee motivation, measures of motivation, principles of motivation, how to motivate your people pro 2.0 Read more: file:///C:/Documents%20and%20Settings/mansco/My%20Documents/evaluate-the-effect-of-motivation-on-employees-productivity-business-essay.php.htm#ixzz2nioT8wef 3.0 4.0 5.0 6.0 7.0 8.0 9.0 INTRODUCTION Kandy Fabrics (PVT) LTD (KF) manufactures of quality handloom and power loom fabrics. And their office is situated in Warakamura Matale. Also they have factories in Kaludawela (Matale) and Palamuna (Baticalo). 100 workers are working in Warakamura factory and Matale factory. And Bank of Ceylon (BOC) government service sector serving nationally and internationally. Both organizations are trying to achieve their organizational objectives by different management and leadership styles. 02. DIFFERENT APPROACHES TO MANAGEMENT Managers are the people who guide on towards achieve organizational objectives effectively and efficiently. It can be describe as the process of planning, organizing, leading and controlling the efforts of organization members and of using all resources to achieve goals. Figure I: Functions of management In order to help identify main trends in the development of organizational...
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...increase membership at the NCR Country Club, the expertise of the McMahon Group was requested in order to assist with the strategic planning process. According to the Balanced Scorecard Institute (2015) strategic planning “is an organizational management activity that is used to set priorities, strengthen operations, establish agreement around intended outcomes/results, and assess and adjust the organization's direction in response to a changing environment.” ( Balanced Scorecard Institute, 2015) In this case study we learn that the underlying issue within the company is that it has been having trouble attracting new members to the country club. In this assignment I will develop the management-research question hierarchy which is “a process of sequential question formulation that leads a manager or researcher from management dilemma to measurement questions” (Cooper & Schindler, 2014). After building the management-research question hierarchy, I will then further discuss how appropriate the measurement questions were as they relate to the given research question. Question 1: Build the management-research question hierarchy, through the investigative questions stage. Then compare your list with the measurement questions asked. Management Dilemma: The membership of the NCR Country Club needs to be increased. Being as those...
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...Brand Audits CHAPTER 4 Choosing Brand Elements to Build Brand Equity Criteria for Choosing Brand Elements - Options and Tactics for Brand Elements - CHAPTER 5 Designing Marketing Programs to Build Brand Equity New Perspectives on Marketing – Product Strategy – Pricing Strategy - Channel Strategy - CHAPTER 6 Integrating Marketing Communications to Build Brand Equity The New Media Environment - Overview of Marketing Communication Options - Developing Integrated Marketing Communication Programs CHAPTER 7 Leveraging Secondary Brand Associations to Build Brand Equity Conceptualising the Leveraging Process - Country of Origin and other Geographic Areas - Co-Branding - Licensing - Celebrity Endorsement – CHAPTER 8 Developing a Brand Equity Measurement and Management System The Brand Value Chain - Designing Brand Tracking Studies - Establishing a Brand Equity Management System – CHAPTER 9 Measuring Sources of Brand Equity: Capturing Customer Mindset Qualitative Research Techniques - Quantitative Research Techniques - Comprehensive Models for Customer-Based Brand Equity - CHAPTER10 Measuring Outcomes of Brand Equity: Capturing Market Performance Comparative Methods - Holistic Methods - CHAPTER 11 Designing and Implementing Branding Strategies Brand Architecture - Brand Hierarchy - Designing a Branding Strategy – Using Cause Marketing to Build Brand Equity CHAPTER 12 Introducing and Naming New...
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...Give an example of a content theory. Critically evaluate your chosen theory in terms of its usefulness and practical application in work organisations. Content theories centralise on what can motivate people and also, are concerned of their needs. In order to satisfy those needs there are goals that must be pursued. An example of a content theory is Maslow’s hierarchy of needs. The hierarchy of needs and some examples for each one of them are as following: Physiological needs are concerned with the people’s basic needs of air, food, water, clothing and home. In other words, physiological needs are the needs for basic customs of life. Safety needs are concerned with the physical, environmental and emotional safety and protection. For instance, job security, health security, financial security and family security. Social needs are concerned with the need for care, love, belongingness, and friendship. Esteem needs are concerned with internal esteem needs for example, competence, confidence, self- respect achievement and freedom, and external esteem needs such as power, recognition, attention, appreciation and status. At last is the self-actualization, which is concerned with peoples creativity, morality and solving their problems. Self-actualisation comes after the first four needs are full-filled and after the employer receives recognition on his potential. The self- actualization needs are never truly fulfilled. Conversely, then comes the desire for gaining more knowledge...
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...Study 2 – Mastering Teacher Leadership Business Research Methods 1 This case presents a situation that is quite common in the education field and addresses the responses by institutions to new legislation imposed upon them. As is often the case, the legislators do not address the impacts to organizations, leaving the actual implementation to the end user (i.e., public and private schools). In this particular case, Wittenburg University (WU) is faced with the decision of whether to develop and deliver a Master of Arts degree in classroom leadership. 1.) Build the management-research question hierarchy for this opportunity. The initial step in the research is the creation of a management-research question hierarchy, to formalize the process. For this case study, the management-research hierarchy is presented in Appendix A. The purpose of this hierarchy is to examine the various stages of the research question and present a logical sequence of increasing focus that will allow the development of a survey instrument that can be delivered to potential program applicants. The initial stage is to identify and state the management dilemma, which in this case is the impending new legislation. The State of Ohio intends to require all licenced teachers to have, or complete, a master’s degree before obtaining their second licensure to teach. Given that this is new legislation and WU is not obligated to offer a program, the “management dilemma” actually presents an opportunity for WU...
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...Business Research-Ramada Case 1. Build the management research question hierarchy for RAMADA RFS were eager to learn how to employ the right people and how to motivate those individuals. In planning, RFS wanted to include the “face-to-face employee input†with regard to hiring, training, and motivation. RFS must properly identify their dilemma and develop the management, research, investigative, and measurement questions. Based on the D. K. Shifflet survey of customer satisfaction, RFS could accurately state their management dilemma as increasing customer satisfaction at their many properties. Management Question: With the dilemma stated, the management question would be how do we increase customer satisfaction? Research questions, which are the objective of the research study, would include – what can management do to improve customer satisfaction, how is employee attitude and motivation connected to customer satisfaction, should we add employee incentives to reward increased customer service ratings, and should we modify hiring and training procedures? Investigative questions: The next step is determining the information decision makers need to know and answer to arrive at a conclusion – the investigative questions. Investigative questions would include how can we include employees in the decision making, how often should employees be awarded for their part in increasing customer service satisfaction, how should training be presented, and how involved...
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... 1. Build the management-research question hierarchy. “This case describes a multistage communication study undertaken by the research department of Penton Media, a publisher of business trade magazines, to determine the long-term viability of a reader and advertiser service, the reader service card, a post-card –size device used by readers to request additional information from a particular advertiser” (“Inquiring Minds”, 2001). The below diagram is a picture of the management-research question hierarchy: 1 Management Dilemma - a situation or problem causing concern for the organization 2 Management Question - current problem or situation the organization is facing down to the specific concern 3 Research Questions – ask for the objective of the research 4 Investigative Questions - ask the necessary questions to obtain information needed to make the right decision and conclusion 5 Measurement Questions - data collected from surveys, studies and observation 6 Management Decision - weighting all information received from questions to determine the best solution for the organization 1. Management dilemma:...
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...NETWORK CAPABILITY – EMERGING AS PART OF AN INDUSTRIAL FIRMS COMPETENCE CONFIGURATION Jukka Vesalainen, University of Vaasa, Department of Management jukka.vesalainen@uva.fi Henri Hakala, University of Vaasa, Department of Management henri.hakala@uva.fi Abstract: The network capability refers to the firm’s ability to build, handle and exploit relationships. These capabilities are interwoven in the complex configuration with other capabilities and competencies of the firm and are, in practice, very difficult to separate from them. Rather than assuming that firms inherently possess network capability, our aim is to discover if this actually naturally occurs in the discourse of the top management teams. In order to understand how managers perceive, process and interpret network capability, the management teams of six industrial subcontractors were guided through a five-step process of introducing, identifying, critical screening, challenging and verifying the capabilities of the firm. The paper introduces strategic capability architecture and investigates how network capability emerges within the configuration of other capabilities in these firms. We found that in customer oriented capability sets, network capabilities are central to the formation this kind of capabilities. In other types of capability sets, networking capabilities play an important role as assets in the formation of the capability sets. Furthermore, we identified that the networking capabilities act in unison with...
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...A Concise Research on Siemens AG and Nissan Contents I. Introduction………….…………………………………………………...…………….….1 II. Finding…………………………………....……………………………...…………...…...2 2.1 A concise background of Siemens AG and Nissan………………..…2 2.2 The high performance culture of Siemens….…………….….…………….........2 2.3 Comparison of organisational structure and culture…………….………………...…..2 2.4 Effectiveness of different leadership styles………………………………………......3 2.5 Approaches to management among Siemens AG and Nissan………………………..4 2.6 Factors influence individual behaviour at work………………………………………5 2.7 Different motivational theories………………………………………………………5 2.8 Nature of groups and group behaviour of Siemens…………………………………..6 2.9 Factors to the development of effective teamwork at Siemens………………………6 III. Conclusion…...……………………….………………………………………..………8 3.1 Structure and culture affect the performance of Siemens…………………………..8 3.2 Explanation of the leadership of Siemens AG……………………………………….8 3.3 Organisational theory influences the practice of management……………………8 3.4 Different leadership styles motivate organisations in periods of change……………9 3.5 The usefulness of motivational theories for managers………………….…………10 3.6 Impact of technology on team functioning within Siemens……………………10 Reference………………………………………………..………………….……….……….12 I. Introduction All my research is about two huge companies: Nissan Motor Company and Siemens AG. One topic has already been set...
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...during normal business hours. Thank you for choosing ACCNerd.com! Let’s get started… 1. What do we call the process of stating the basic dilemma and then developing other questions by progressively breaking down the original question into more specific ones? Management-research question hierarchy Explanation: This is a questions hierarchy that enables research data to become more refined as specific as smaller questions are developed. 2. Minute Maid is creating its own proprietary methods for performing research. In this scenario, what hierarchy of business decision makers does Minute Maid operate? Top tier Explanation: Minute Maid is at the top tier because it is creating its own custom methods of research. Lower tiers use past data as a basic framework for conducting research. 3. Northwest Airlines used mathematical models to find out which customers in the database were responsible for most of its profits and which customers were not currently profitable, yet showed similar characteristics to the most profitable customers. What method did Northwest Airlines utilize in this scenario? Data mining Explanation: Data mining is the process of extracting data from a database to be used for research purposes. 4. What should be...
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