...Week 5 Understanding and Coping with Change BUS 610 Instructor August 11, 2014 Week 5 Understanding and Coping with Change Employee behaviors generally are affected by internal and external factors. These behaviors exhibited by employees can contribute to, or disrupt, the change planned for an organization. These factors can work as influences to how employees respond to leadership and leadership initiatives. Once resistance has formed leadership teams atttempt to overcome with various tactics. “Contrary to popular belief, viewing resistance as a wall that must be destroyed is counter-productive. Traditional methods to defeat resistance, such as using force of reason, manipulation and power do not work--they may even make the gap between the two sides even bigger” (Maurer, 1997). Internal factors can include the structure, leadership, fellow employees, and the culture of the organization. “Change is situational: the new site, the new boss, the new team roles, the new policy. Transition is the psychological process people go through to come to terms with the new situation. Change is external, transition is internal” (Strebel, 1996). There was a change within the organization of a call center I was working at one point in my early career. The call center had standard operating procedures that were beneficial to new client sales but not entirely to client retention. This had been the same operations that have been run for many years and many employees of tenure...
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...Business Ethics Tajah Yesher El BUS 610 Week # 4 Instructor: Barbara-Leigh Tonelli November 3, 2013 Introduction Robert Nardelli was heavily criticized for his leadership style and methods he used during his tenure as CEO of Home Depot. The purpose of this paper is to describe Robert Nardelli’s style of leadership and take a position on whether or not his actions rose to the levels of unethical. This paper will attempt to incorporate the trait theory, behavioral theory, and situational and contingency theories then determine whether Roberts’ Nardelli’s actions were ethical or unethical. History Robert Nardelli was born in Old Forge Pennsylvania on May 17, 1948. Nardelli served in the Reserve Officers Training Corp. While serving in the reserves in 1971he earned a B.S. in business. Upon graduation Nardelli joined General Electric (GE). His father had also been employed there as an engineer and middle manager. In 1975 Nardelli went on to earn an M.B.A. from the University of Louisville, in Kentucky while working at GE. BY the year of 1988 Nardelli had climbed the corporate ladder and had become a company vice president. During his time at GE , they passed him over for a general management position so he left to take a position as a division leader with Case Equipment Co. Later, Nardelli returned to GE as the head of its appliance-manufacturing subsidiary in Canada from 1991-1992 and then held the top jobs at GE Transportation...
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...Agreements 1 Consensual Relationship Agreements Case Study Tara Brooks Professor Alston Organizational Behavior, BUS 520 4 November 2012 Consensual Relationship Agreements 2 Abstract The dating scene is not easy these days, especially for dedicate singles putting in 60-plus hours at the office every week. But if you've had your eye on the gorgeous guy or girl in the next cubicle, consider that the consequences of intra-office dating can far outweigh the convenience of a consensual workplace relationship. Consensual relationships agreements are widely in the workplace in American organizations. These agreements entail and outline the dos and don’ts of co-existing with fellow colleagues while maintaining a romantic relationship with them. The public display of affection, favoritism, and lack of productivity are all addressed and managed within these documents. Some organizations argue that these documents should not be used, while others believe they should be enforced In this paper, I will discuss the argument for the use of consensual relationship agreements, create a counter argument against the use of CRAs, discuss the ethical principles involved in the principles involved in the use of CRAs and create one (1) other option besides CRAs that would address workplace romances. Abstract ...
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...BUS 499 – Business Administration Capstone (Prerequisite: To be taken as last or next to last course) COURSE DESCRIPTION This course is the capstone course for the Bachelor of Business Administration program. It examines the processes by which organizations formulate strategy, implement policy, and evaluate outcomes in the highly competitive and dynamic global environment. The ethical implications of strategic choices are a central concern of this course. Analytic, integrative, and decision-making skills will be exercised through the use of case analysis and decision making. INSTRUCTIONAL MATERIALS Required Resources Hitt, M. A., Ireland, R. D., & Hoskisson, R. E. (2011). Strategic management: Competitiveness and globalization, concepts and cases: 2011 custom edition (9th ed.). Mason, OH: South-Western Cengage Learning. Supplemental Resources Angwin, D., Paroutis, S., & Mitson, S. (2009). Connecting up strategy: Are senior strategy directors a missing link? California Management Review, 51(3), 74-94. Derfus, P. J., Maggitti, P. G., Grimm, C. M., & Smith, K. G. (2008). The red queen effect: Competitive actions and firm performance. Academy of Management Journal, 51(1), 61-80. Franken, A., Ewards, C., & Lambert, R. (2009). Executing strategic change: Understanding the critical management elements that lead to success. California Management Review, 51(3), 49-73. COURSE LEARNING OUTCOMES 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. Identify the vision, mission, and stakeholders...
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...Business Organizational Paper Sheila Whitley Bus 610 Organizational Behavior Instructor: Shawna Wentlandt July 13, 2014 Business Organizational Paper “Organizational behavior can be defined as the investigation of the behavior factors modem organizations and their management at the individual, group and organization wide levels” (Baack, 2012). As management one of the roles is organizing behavior is have insight to managing individuals and team performance in today’s business. Organizational behavior is a combined behavior of multi cultural individuals and different groups of people and their day to day communication with one another. Daily interactions with these diverse types of people can have both a positive and a negative impact on an organization. The purpose of this paper is to analyze my personal observation of the organizational behavior of my former employer at Seaside environmental Incorporation. Type of Cultures Organizational cultures are how well people from different cultural backgrounds get along and work together. There are three types of cultures Pluralism, Dualism and Salad bowl. Pluralism is small groups of individuals who maintain to themselves. Dualisms have two dominate groups of individuals and a salad bowl is many different cultures. In every organization they have their own type of culture which distinguishes how this makes...
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...Business Research Assignment Please remember that Service Canada requires that EI recipients be available and actively looking for work. © Douglas College Self Employment Program January 2005 Page 2 What IS Business Research? $ $ $ $ The act of finding out who your customers are and determining how to get their attention Going out and getting information to determine if you have a viable business idea Gathering information to build your Business Plan A tool to provide clarity, focus and confidence in your business concept What is the purpose of Business Research? $ $ $ $ $ To minimize risks To save time and money during start-up To learn where and how to sell the product and/or service To learn where and how to produce and distribute the product and/or service To determine what it will cost to run the business and how you will cover your costs © Douglas College Self Employment Program Page 3 Types of Business Research Primary Research Primary Research is the actions you can take to gather information related to your business idea directly from the source. It generates specific information in response to your specific inquiries. Some examples of Primary Research are: $ $ $ $ Questionnaires/Surveys Observations Focus Groups Information Interview Information Interview Technique Introduction Information interviews are meetings. The most effective interviews are face to face. If necessary they can be conducted over the telephone or via the internet...
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...(Prerequisite: BUS 310) COURSE DESCRIPTION Introduces and analyzes the basic concepts of compensation administration in organizations. Provides an intensive study of the wage system, methods of job evaluation, wage and salary structures, and the legal constraints on compensation programs. INSTRUCTIONAL MATERIALS Required Resources Martocchio, J. J. (2013). Strategic compensation: A human resource management approach (7th ed.). Upper Saddle River, NJ: Prentice Hall / Pearson. Supplemental Resources Andersen, S. (2012). The keys to effective strategic account planning. Velocity, 14(1), 23-26. Burkhauser, R. V., Schmeiser, M. D., & Weathers II, R. R. (2012). The importance of anti-discrimination and workers’ compensation laws on the provision of workplace accommodations following the onset of a disability. Industrial & Labor Relations Review, 65(1), 161-180. Employee compensation: 12 trends for 2012. (2012). HR Specialist, 10(2), 1-2. Survey of the Month: Companies Focus On Updating Compensation in 2012. (2011). Report on Salary Surveys, 18(12), 1-5. The Society of Human Resources Management (2012). General format. Retrieved from http://www.shrm.org WorldatWork. (n.d.). General format. Retrieved from http://www.worldatwork.org COURSE LEARNING OUTCOMES 1. Analyze how compensation practice can be applied to positively impact an organization and its stakeholders. 2. Examine the ways in which laws, labor unions, and market factors impact companies’...
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...Organizational Behavior Analysis LC Lynn Organizational Behavior – BUS 610 Dr. Stephen Garaga May 27, 2013 The organization being analyzed is that of a family-owned campground. The employees consist of college-age students, several mature adults and the owners’ children. The way in which this organization behaves and functions is a direct result of the behavior and personality of the male owner, Marty. Were Marty to stop being directly involved in the day-to-day, customer service aspect of the campground, the business would flourish, the work atmosphere would be less stressful, the employees would be less guarded and the customers would be treated better. As part of the interview process, the potential employee is made to understand that they are expected to be people oriented, have a keen attention to detail and work well with others. Prior to being hired, “prospective employees are…told (explicitly) about the organization’s (i.e., Marty’s) philosophy” (Baack, 2012), specifically that each person who works there, with the noted exceptions of himself, his wife and his children, are of no value and are expendable. This immediately sets the tone and working relationship between himself and the employees. The work atmosphere is generally tense and uncomfortable, the employees cautious and restrained and the customers frequently made to feel unwelcome, due to the owner’s, attitude and treatment of others. The children of the owners deal with their father and...
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...FAR EASTERN POLYTECHNIC COLLEGE College of Business Administration Dasmariñas, Cavite A Feasibility Study Presented to The Faculty of College of Business Administration In Partial Fulfillment in the Requirements in Introduction to Business. By DEL SOCORRO, Patrick GOROSPE, Karen DOCTO, Reniel C. RECIDO, Princess DOMETITA, Joemar REDOBLADO, Levy-lu 23 March 2012 CHAPTER I MARKETING ASPECT INTRODUCTION Nowadays, it’s really hard to think what business to establish because it seems that everything is being already offered in the market by different entrepreneurs. Though it’s hard to think of what business to introduce, the group realized that creating a business is not about creating a new product but it can also be finding of what supply doesn’t equate its demand, and make an answer for it. T-shirt printing has a high consumer demand in the market but there is no sufficient numbers of printing shops that can accommodate the number of consumers that causes delays of the production. Therefore the group decided to establish a printing business to catch that market. The group named the business, “Mass Print”, which means “quantity” or “volume”, since this business aims to reach the demands of the mass (the people), in terms of printing demand. OBJECTIVES The group aims: * To be recognized as premier business in providing sublimation/printing service. * To provide the clients/consumers ultimate...
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...from 705 consumers indicate that subjective norms, attitude, and beliefs concerning the consequences of online shopping have significant effects on consumers’ intentions to buy online. Behavioral control and intentions significantly influenced online shopping behavior. The results also provide strong support for the positive effects of personal innovativeness on attitude and intentions to shop online. The implications of the findings for theory and practice are discussed. Index Terms—e-commerce, online shopping, TPB. I. INTRODUCTION HE use of the Internet as a shopping and purchasing medium has seen unprecedented growth. Most experts expect the global electronic market to dramatically impact commerce in the twenty first century. Jaffray [1] estimates the total volume of cybersales to reach $201 billion in 2001 and Forrester Research [2] predicts electronic commerce activities to reach $327 billion in 2002 worldwide. Activmedia [3] forecasts Web revenues to amount to $1.2 trillion in 2002. In addition to this tremendous growth, the characteristics of the global electronic market constitute a unique opportunity for companies to more efficiently reach existing and potential customers by replacing traditional retail stores with Web-based businesses. Many physical obstacles hinder companies in their...
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...Creative Care Child Care Centers Parent Handbook of Policies and Procedures Revised 06/2012 PARENT HANDBOOK FOR CREATIVE CARE CHILD CARE CENTERS TABLE OF CONTENTS Mission Statement Welcome Program Philosophy Licensing Information Governmental Licensing Information Accreditation Information Enrollment Tuition Payment Schedule Late Payments Subsidized Care Scholarship Program Multiple Child Discounts Confidentiality Mandated Reporting of Suspected Child Abuse and Neglect Policy No. 1 2 3 4 4.1 4.2 5 6 6.1 6.2 6.4 6.3 6.5 7 8 9 9.1 9.2 9.4 Parent Code of Conduct Swearing/Cursing Threatening of Staff, Parents or Children Physical/Verbal Punishment of Your Children or other children 9.3 Smoking Not abiding by Safety Policy 9.5 Confrontational Interactions with Employees, other parents And Associates of [CREATIVE CARE CHILD CARE CENTERS] Violating the Confidentiality Policy Parents Right to Immediate Access Dismissal Withdraw 9.7 10 9.6 11 12 Court Orders Effecting Enrolled Children Arrival Procedures Notification of Absence Pick Up Procedures Late Pick Up Persons appearing to be impaired by Drugs and/or Alcohol Emergency/Alternate Pick-up Forms Transportation School Calendar Emergency and Inclement Weather Closing Information Curriculum Information Daily Schedule of Activities Class Assignments Staff to Child Ratios Nap/Rest Time Educational/Personal Care Supplies Needed Birthday and Holiday Celebrations Parent/Teacher Conferences/Communication Graduation...
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...or June each year. Yet most institutions of higher education operate on a nine-month school year with almost everyone graduating in May. We remained focused on your success and education, and continue to offer our students the opportunity to begin classes or to graduate four times a year with our flexible, year-round full-time schedule of classes. If you really want to attend a school where your needs (your real needs) come first, consider Sullivan University. I believe we can help you exceed your expectations. Since words cannot fully describe the atmosphere at Sullivan University, please accept my personal invitation to visit and experience our campus for yourself. Sincerely, Glenn D. Sullivan President MESSAGE FROM THE PRESIDENT 1 Table of Contents Mission Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Sullivan University Success Story . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4...
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...BELHAVEN UNIVERSITY Jackson, Mississippi A CHRISTIAN UNIVERSITY OF LIBERAL ARTS AND SCIENCES FOUNDED IN 1883 CATALOGUE 2014-2015 EFFECTIVE JUNE 1, 2014 Directory of Communication Mailing Address: Belhaven University 1500 Peachtree St. Jackson, MS 39202 Belhaven University 535 Chestnut St. Suite 100 Chattanooga, TN 37402 Belhaven University 7111 South Crest Parkway Southaven, MS 38671 Belhaven University – LeFleur 4780 I-55 North Suite 125 Jackson, MS 39211 Belhaven University 15115 Park Row Suite 175 Houston, TX 77084 Belhaven University Online 1500 Peachtree St. Box 279 Jackson, MS 39202 Belhaven University 1790 Kirby Parkway Suite 100 Memphis, TN 38138 Belhaven University 4151 Ashford Dunwoody Rd. Suite 130 Atlanta, GA 30319 Belhaven University 5200 Vineland Rd. Suite 100 Orlando, FL 32811 Traditional Admission Adult and Graduate Studies Admission – Jackson Atlanta Chattanooga Desoto Houston Memphis Orlando Alumni Relations/Development Belhaven Fax Business Office Campus Operations Integrated Marketing Registrar Student Life Security Student Financial Planning Student Development Online Admission Online Student Services (601) 968-5940 or (800) 960-5940 (601) 968-5988 or Fax (601) 352-7640 (404) 425-5590 or Fax (404) 425-5869 (423) 265-7784 or Fax (423) 265-2703 (622) 469-5387 (281) 579-9977 or Fax (281) 579-0275 (901) 896-0184 or Fax (901) 888-0771 (407) 804-1424 or Fax (407) 367-3333 (601) 968-5980 (601) 968-9998 (601) 968-5901 (601) 968-5904 (601) 968-5930 (601) 968-5922...
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...Traffic Engineering Design This page intentionally left blank Traffic Engineering Design Principles and Practice Second edition Mike Slinn MVA Limited, MVA House, Victoria Way, Woking GU21 1DD, UK Paul Matthews MVA Limited, Third Floor, One Berners Street, London W1T 3LA, UK Peter Guest 8 The Grove, Farnborough, Hampshire GU14 6QR, UK AMSTERDAM • BOSTON • HEIDELBERG • LONDON • NEW YORK • OXFORD PARIS • SAN DIEGO • SAN FRANCISCO • SINGAPORE • SYDNEY • TOKYO Elsevier Butterworth-Heinemann Linacre House, Jordan Hill, Oxford OX2 8DP 30 Corporate Drive, Burlington, MA 01803 First published by Arnold, 1998 Reprinted 2003 Second edition 2005 Copyright © 2005, Elsevier Ltd. All rights reserved. No part of this publication may be reproduced in any material form (including photocopying or storing in any medium by electronic means and whether or not transiently or incidentally to some other use of this publication) without the written permission of the copyright holder except in accordance with the provisions of the Copyright, Designs and Patents Act 1988 or under the terms of a license issued by the Copyright Licensing Agency Ltd, 90 Tottenham Court Road, London, England W1T 4LP. Applications for the copyright holder’s written permission to reproduce any part of this publication should be addressed to the publisher. Permissions may be sought directly from Elsevier’s Science and Technology Rights Department in Oxford, UK: phone: (ϩ44) (0) 1865 843830; fax: (ϩ44) (0) 1865 853333;...
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...International American University Department of Business The University Catalog and Student Handbook supplement this syllabus and are available through IAU Online as a digital soft copy. Please make sure that you review the University Catalog and Student Handbook so that you can be successful in this course. 4201 Wilshire Blvd., Suite #610 ♦ Los Angeles, CA 90010, CA, U.S.A. ♦ T: (323) 938-4428 ♦ F: (323) 938-4-4429 ♦ E: www.iau.la MKT 500C Marketing Management Syllabus Instructor Name: Instructor Phone: Instructor Email: Campus / Room: Mode: COURSE DETAILS Christopher Lloyd, MBA (310) 594-1023 clloyd@iau.la Main Campus – B Hybrid Term/Year: Days: Time: Start: End: Fall S2, 2015 Wednesdays 6:00pm - 10:00pm October 26, 2015 December 18, 2015 Christopher Lloyd earned his MBA with a concentration in Information Systems from California State University Long Beach in 2012. Professor Lloyd teaches as an adjunct professor for courses in management, marketing, business, information systems management, and computer information systems for undergraduate and graduate level courses. His responsibilities include teaching and mentoring undergraduate and graduate students, and attending conferences and symposiums addressing strategic management, digital marketing, and search engine optimization. Professor Lloyd's "learning through application" approach earns him high praise from his students. His genuine interest in their career advancement ...
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