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Bus520 Assignment 3

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Assignment 3: Motivation, Stress, and Communication
Christopher Whitley
Dr. Paul Rossman
Leadership and Organizational Behavior
February 12, 2012

1. Create a brief job description for a position within the company you research that you would like to fill.
The company that I’d like to work for is Fifth Third bank. I have previously been a Manager for three other banks. I have taken some time off from my career to gain higher education so that I can work in the financial industry in an increased role. Being a manager is very rewarding; however, I feel that I have the skills to be a District manager. I researched the position with Fifth Third bank and here is a description of what my role would be:
General Functions: Responsible and accountable for own financial center as well as directing a small group of 3 to 5 Financial Center Managers to achieve profit, growth, and customer service objectives within a prescribed district. (2012)
Responsibilities:
1) Review and evaluate sales activities, appropriate staffing and levels, loans, deposits, overdrafts, charge-offs, etc., to meet district profit and performance objectives.
2) Promote sales culture and ensure that the staff receives proper training to demonstrate abilities to sell and cross- sell to reach individual and team sales goals.
3) Conduct Financial Center Manager meetings and maintain a high level of communication within the district.
4) Provide sales coaching to Financial Center Managers within the district on a regular basis.
5) Resolve personnel problems, working with the assigned human resources personnel to ensure resolution within established procedures and guidelines.
6) Evaluate performance on a constant basis, providing counseling and guidance as needed; annually prepare formal written performance appraisals in an honest and impartial manner, recommending salary increases and

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