...www.ccsenet.org/ijbm International Journal of Business and Management Vol. 5, No. 9; September 2010 A Study of the Impact of Business Process on the ERP System Effectiveness Wen-Hsien Tsai (Coresponding author) Department of Business Administration National Central University, Jhongli, Taoyuan 320, Taiwan E-mail: whtsai@mgt.ncu.edu.tw Shu-Ping Chen Department of Business Administration National Central University, Jhongli, Taoyuan 320, Taiwan E-mail: irwin26@mail2000.com.tw Elliott T.Y. Hwang Department of Information Management Chung Yuan Christian University, Jhongli, Taiwan 320, Taiwan E-mail: eliott01@ms3.hinet.net Jui-Ling Hsu Department of International Trade Feng Chia University, Taichung 407, Taiwan E-mail: jlhsu@fcu.edu.tw Abstract An ERP implementation takes many years to complete and requires a large amount of IT investment and their effectiveness is hard to evaluate. Companies implement ERP systems to integrate the business processes of a company, and help organizations obtain a competitive advantage. In each ERP implementation stage, Business Process Reengineering (BPR) plays different important roles. This study examined the process problems (system process / business process), BPR and performance of ERP systems by using the questionnaire survey and AVOVA analysis. We also examined the relationship between degree of BPR and ERP system performance using regression analysis. Keywords: Enterprise Resource Planning (ERP), Business Process Reengineering (BPR)...
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...Canada Global Cultural José A. Rivera Osorio GRST 500 Research Paper Prof. Jared Mink April 8, 2014 Abstract Canada is the second largest country in the globe with population of over 32 million, the largest and most important industry Canada has is oil and logging. For businesses who want to expand towards Canada they are eight dimensions of business culture that will be detail in this analysis, and how NAFTA was formed. The agreements between U.S. and Canada with provisions that will benefit both countries, Canada also has bilateral agreements in trade with European Union and Asia, however we will only analyze U.S.-Canada cultures in business. Canada’s History The first inhabitants of Canada were native’s Indian people, primarily the Inuit “Eskimos. The Norse explorer Leif Eriksson reaches the shores of Canada at Nova Scotia in the year 1000, but the country actually begun 1497 with the introduction of the white man, John Cabot Italian at the service of King Henry VII of England reaches Nova Scotia. Canada was lost to the English in the year 1534 by Jacques Cartier which was the settlement of New France 1604, but was then was Nova Scotia in 1608. Quebec was founded, France’s colonization were not successful and ended at the end of 17th century. They penetrated beyond the Great Lakes to the western prairies and south along the Mississippi to the Gulf of Mexico. The English Hudson’s Bay Company in 1670 establishes themselves because of the abundance of fisheries...
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...Strategic Business Analysis - Tim Hortons 1 EXECUTIVE SUMMARY 3 2 TIM HORTONS MISSION AND VISION STATEMENTS 3 2.1 Mission Statement 3 2.2 Vision 3 3 HISTORY 3 3.1 Tim Hortons Brand 4 4 PAST STRATEGY 4 4.1 Merger with Wendy’s International lnc. 4 5 CURRENT STRATEGY 5 5.1 Brand Recognition 5 5.2 Unique Business Model 5 5.3 Market Expansion into the U.S. 6 5.4 Co-Branding – Cold Stone Creamery 7 5.5 Community Involvement (Children’s Foundation) 7 5.6 Coffee Partnership - Working within the Industry Value Chain 8 5.7 Measures Of Performance 9 6 FUTURE STRATEGY 9 6.1 Five Key Points for 2010-2013 Strategic Plans 9 6.2 U.S. Market expansion 10 6.3 Market Leader in Canada 10 6.4 International Strategy 11 7 CONCLUSION 11 8 APPENDIX 12 9 REFERENCES 12 1 Executive Summary A strategic business analysis of Tim Hortons’ restaurant chain was conducted and action plan is recommended. We are the Vice President of Marketing and Chief Financial Officer and presenting this report to the shareholders of Tim Hortons. This report includes a review of Tim Hortons’ past strategies by focusing on its origins from the beginning to the establishment of their valuable “Brand” reputation in Canada. We will perform an analysis of the past, present, and future strategies of the business. 2 Tim Hortons Mission and Vision Statements 2.1 Mission Statement: Our guiding mission is to deliver superior quality products...
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...STRATEGIC DILEMMAS OF A SMALL MARKET PLAYER: THE CANADIAN WINE INDUSTRY Judith J. Madill Eric Sprott School of Business, Carleton University 1125 Colonel By Drive, Ottawa, ON, Canada, K1S 5B6 +1 (613) 520-2600 Ext. 8014 Fax: +1 (613) 520-4427 e-mail: Judith_Madill@carleton.ca Allan L. Riding Eric Sprott School of Business, Carleton University 1125 Colonel By Drive, Ottawa, ON, Canada, K1S 5B6 +1 (613) 520-2394 Fax: +1 (613) 520-2363 e-mail: al_riding@carleton.ca George H. Haines, Jr. Eric Sprott School of Business, Carleton University 1125 Colonel By Drive, Ottawa, ON, Canada, K1S 5B6 +1 (613) 520-2600 Ext. 7487 Fax: +1 (613) 520-4427 e-mail: george_haines@carleton.ca Abstract This paper undertakes an analysis of the strategic situation of the Canadian wine industry. A very small player by world standards, Canadian wineries face intense and intensifying competition within the domestic market. The demand side of this market is dominated by a small number of large provincial monopoly retailers. The supply side comprises five substantial firms that account for ninety percent of total wine production and a large number of very small wineries. The Canadian competitive environment is characterized by strong historical reputations of (and consumer preferences for) Old World wines, economies of scale and technology associated with New World wines, (at best) stable per capita wine consumption patterns, rapid increases in both the number of domestic wineries and land under viticulture...
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...was primarily a distributor of electronic parts and a consultant in the use of microprocessor technologies, but over time it emerged as a PC manufacturer. The company was renamed Acer in 1987. In 1993, Acer posted record profits of $80 million. Total sales grew to $3.2 billion in 1994, and net income increased to $205 million, as Acer America turned its first annual profit in the 1990s. From 1994 to 1995, Acer advanced from 14th to ninth among the world’s largest computer manufacturers, surpassing Hewlett-Packard, Dell, and Toshiba. Acer’s operate in more than 38 countries, and each business unit is operated as decentralized strategic business unit. Acer’s Canadian business had in a past served as an intermediation between Acer America to deliver products to Canadian distributors, but in 1996 Anthony Lin was chosen as general manager of Acer’s operation in Canada. Previously the Canadian operation was selling no products directly to consumers in Canada, but Lin saw this as an opportunity to use local distribution and assemble the computers in Canada, “to order,” and sell directly to consumers. VISION To have a line product sold to three different target groups- Commercial, Home and non-profit. Acer in Canada envisions itself to be part among the top 5 in the Information Technology Industry worldwide by the turns of the century. MISSION To sell direct to consumers, and assembling the computers “to order” which offers many benefits, such as lower transportation...
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...! ! ! Group Project: Ethics of the Mining Industry Group 4 Business Ethics 04-71-300-02 Professor Singh Date submitted: March 19th, 2014 ! ! ! ! ! ! ! ! ! ! ! ! ! !1 Executive Summary This report assesses the global mining industry from a business perspective. Firstly, it begins with the history of mining across the globe and the structure of the mining industry. It then analyzes the impacts of the mining industry globally. Lastly, it addresses the issues surrounding our land—the Canadian mining industry. The research shows that the history of mining goes as far as the Neolithic era. The mining value chain presented demonstrates the formation of a mining company to the extraction of the natural resources. Further investigation shows that the mining structure is an oligopoly. Methods of analysis include an environmental analysis using PEST and a stakeholder map, which focus on the performance of a world-renowned mining company TransAlta. The finding is that management’s role is to have efficiency and productivity while maintaining ethical practices. Ethical theories are then used to look at the social, environmental and economical impacts of the Canadian industry. It is concluded that each ethical theory presents a favorable solution to each impact. Social corporate responsibility is evaluated in the last ten years in Canada and around the globe. It is found that the industry has become one of the most safety-conscious industries within Canada. The companies still...
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...SOCIALLY RESPONSIBLE INVESTING: THE MATURING OF FINANCIAL ANALYSIS Brenda Plant Can one get rich by being responsible? Yes, one can: “To look beyond the investment bottom line does not imply forgetting profits,” says Brenda Plant. To help shed light on this issue, she reviews the state of socially responsible investment in Canada, the evidence regarding its economic performance and the strategies available to implement it. She observes that the financial community remains skeptical and ill-prepared to provide that type of service and that, overall, Canada is lagging behind. To keep pace with other jurisdictions world wide, she recommends that Canada amalgamate the multitude of securities regulators into a single national body. Peut-on à la fois s’enrichir et être socialement responsable ? Oui, croit Brenda Plant : « On peut voir au-delà du rendement d’un placement sans nécessairement renoncer aux profits », dit-elle. Pour éclairer la question, elle analyse l’état des investissements socialement responsables au Canada, leur rendement et les stratégies favorisant leur implantation. Les milieux financiers restent sceptiques à leur égard et mal préparés pour offrir ce service, observe-t-elle, et, d'une manière générale, le Canada accuse en la matière du retard par rapport à d’autres pays. Pour rattraper ce retard, elle propose du fusionner en un seul organisme national la multitude des organismes de réglementation du commerce des valeurs mobilières. T he recent crisis in confidence...
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...production, quantitative analysis, coaching and mentoring, managing people and teams, and application of technology are 5 core elements of work in business and other organizations that interest me; although, creative production and quantitative analysis are significantly stronger interests for me. I enjoy bringing something entirely original into existence, this might be inform of a product, marketing plan, unique service delivery and especially entrepreneurial work. An opportunity to be creative in any aspect of my work as a manger, executive or an individual contributor in a team is very important part of my work satisfaction. Although highly creative work can be found is almost any industry, and a major part of entrepreneurial work. Still, I prefer to work in an industry in which creativity is an integral part of the definition of the core product or service e.g. advertising and entertainment although entrepreneurship is the best match for me to express this interest. I also enjoy using mathematical analysis to solve problems. Although, this might seem divergent to the above stated interest, a self-assessment revealed that as a manager, executive, consultant, or in any other role, I am drawn to the “numbers side” of the business. I enjoy performing cash-flow analyses, analyzing the future performance of an investment instrument, building a computer model to determine optimal inventory planning, deciding whether the assumptions behind a business plan or sales forecast make...
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...European Management Journal (2010) 28, 421– 440 journal homepage: www.elsevier.com/locate/emj International human resource management challenges in Canadian development INGOs Sharon L. OÕSullivan * Telfer School of Management, University of Ottawa, 55 Laurier ave East, Ottawa, ON, Canada, K1N 6N5 KEYWORDS International human resource management; International non-governmental organization; International development; Northern NGOs; Canada; Capacity building Summary Over $100 million of Canadian overseas development assistance (ODA) is channeled through international non-governmental organizations (INGOs) (CIDA, 2006). Although INGOs appear to be successful at circumventing many challenges in international development (Sachs, 2007), empirical research attesting to their international human resource management (IHRM) challenges is sparse, particularly in regard to secular, Northern INGOs. This paper responds by investigating the IHRM challenges facing Canadian INGOs as they implement ODA-funded projects in the field, and by exploring how such challenges may vary in different types of INGOs. The methodology involved semistructured interviews with 31 managers in three different Canadian development INGOs. Practical and theoretical implications are discussed. ª 2010 Elsevier Ltd. All rights reserved. Introduction The term INGO refers to ‘‘international non-governmental organization’’ (Roberts et al., 2005). Such organizations exist for diverse socioeconomic reasons...
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...Advanced Accounting Beams Anthony 11th Edition Solutions Manual Click here to download immediately!!! http://solutionsmanualtestbanks.blogspot.com/2011/10/advanced-accountingbeams-anthony-11th.html ----------------------------------------------------------------------Advanced Advanced Advanced Advanced Accounting Accounting Accounting Accounting Beams Beams Beams Beams Anthony Anthony Anthony Anthony 11th 11th 11th 11th Edition Edition Edition Edition Solutions Solutions Solutions Solutions Manual Manual Manual Manual -------------------------------------------------------------------------***THIS IS NOT THE ACTUAL BOOK. YOU ARE BUYING the Solution Manual in e-version of the following book*** Name: Advanced Accounting Author: Beams Anthony Edition: 11th ISBN-10: 0132568969 Type: Solutions Manual - The file contains solutions and questions to all chapters and all questions. All the files are carefully checked and accuracy is ensured. - The file is either in .doc, .pdf, excel, or zipped in the package and can easily be read on PCs and Macs. - Delivery is INSTANT. You can download the files IMMEDIATELY once payment is done. If you have any questions, please feel free to contact us. Our response is the fastest. All questions will always be answered in 6 hours. This is the quality of service we are providing and we hope to be your helper. Delivery is in the next moment. Solution Manual is accurate. Buy now below and the DOWNLOAD LINK WILL APPEAR IMMEDIATELY once payment is...
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...Mining Industry Case Analysis | Business Ethics in a Global Context | Presented To: Dr. Jang Singh | | | | Executive Summary This report will examine the Mining Industry via ethical perspectives. This report includes a brief overview of the industry followed by an evaluation of the Mining industry’s value chain; including an environmental analysis of a mining company, as well as an evaluation of the industry’s corporate social responsibility, corporate social responsiveness and finally the corporate social performance. The Mining Industry is one of the World’s largest industries. The ‘idea’ of mining dates back to the beginning stage of civilization. Some examples of early mining can be found in Egypt, Europe and the Philippines. As of now, top mining countries are South Africa, Russia, Australia, Ukraine and Guinea. This industry faces constant technology advancement, consequently it is an expensive investment, with large profit. The Mining Industry can be controversial when looked through an ethical lens. This Industry is analysed through four perspectives. * The utilitarianism perspective, an act is morally right if the outcome benefits the greatest amount of people; * The rights perspective, basically, important entitlements that should be respected and protected in every action; * The justice perspective, fair treatment of individuals in a situation where everyone is involved and gets what they deserve to; * The virtue perspective, morally...
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...COMM 306.3 (05) Business Decision Making II Course Outline Term 1 Fall 2013-2014 The Edwards School of Business develops business professionals to build nations. Instructor | Janette Boden | Telephone | 306-966-7585 | Office | Room 250 ESB | Email | boden@edwards.usask.ca | Office Hours | Monday & Wednesday 2:30 pm – 4:00 pm or by appointment | Lecture Time | Section (05) Monday & Wednesday 1:00 pm – 2:30 pm | Lecture Location | ESB 144 | Prerequisite(s) | Comm 101.3 | Course Description | Decision making in contemporary organizations is simultaneously impacted by a complex mingling of external policies - from both the private and public sectors - across the local, provincial, national and increasingly international levels. Therefore, this Policy Analysis course introduces students to strategic management frameworks for policy analysis that will assist them in understanding the impact that external policies have upon organizational decision making. | Course Objectives | The world economy is becoming increasingly integrated with large multi-nationals and interdependent with increased global trade. Consider the changes that face today’s business manager as compared to organizations in the early 1900’s. Today’s business manager must not only run a profitable business, but also do so in an environment of global competitors, new and increased government regulations, international agreements, more demanding shareholders, and more vocal advocacy...
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...EXECUTIVE SUMMARY Hariri Canadian University (HCU) was established in September 1999 with the College of Business Administration, according to Presidential Decree 1947. HCU was founded by former PM Rafik Hariri and funded by the Hariri Foundation (a nonprofit institution supported by Hariri family to provide charity funds) was established with the vision of offering quality affordable higher education to all Lebanese. Its mission is to foster personal and professional excellence and the development of leadership as expressed in service to others for the common benefit of humanity. In 2009, Hariri Canadian University (HCU) started its MBA program in 2009, with only 7 students enrolled in class. It offered MBA education with one emphasis which is General Management. Although HCU’s MBA merely has a history of 3 years, it has already gained a good reputation. Today in 2012, the registration rates show an increase as the number of students reached 26. MBA applicants are increasing slowly. Two fundamental reasons contribute to this increase. On one hand, MBA is needed in the workplace. More students are choosing MBA due to pressures from their current jobs. On the other hand, the Lebanese culture regards education as a vital tool for progress and social welfare. The achievement MBA is winning wide social acceptance and is said to improve education quality. Although HCU is ranked as the 11th among the top universities in Lebanon, maintaining a good position at the educational...
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...Contribution margin analysis is another tool managers use for decision making, expenses are categorized as either fixed or variable. The variable costs are deducted from sales to obtain the contribution margin. Fixed costs are then subtracted from contribution margin to obtain net income. This information helps the manager to (1) decide whether to drop or push a product line, (2) evaluate alternatives arising from production, special advertising, and so on, (3) decide on pricing strategy and products or services to emphasize, and (4) appraise performance. For example, contribution analysis involves how to formulate a bid price on a contract, and whether to accept an order even if it is below the normal selling price. Gross margin, found in the conventional income statement, which is sales minus the cost of goods sold, is not useful for this type of decision analysis. Contribution analysis recognises that it takes time to achieve an impact and does not seek to prove an impact before it could be achieved. It provides information on whether a program is likely to achieve an impact. In terms of accountability for outcomes, contribution analysis asks if everything possible has been done to effect the achievement of the intended results and what lessons have been learnt (Mayne, 1999) Break Even Analysis According to Kerin & Petersen 2010, one of the simplest applications of contribution analysis is the break even analysis. A breakeven analysis is used to determine how much...
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...Running Head: INTERNATIONAL FINANCE International Money and Finance [Name of the Writer] [Name of the Institution] International Money and Finance Introduction This research is about the impacts of International Finance on performance of any global organisation. It is also known as Multinational Finance, which deals with, the exchange rate, Balance of Payments, economic and cultural exposures (Melvin & Norrbin, 2012. pp. 24). The organisation, which I will, analyze in this paper, is Ultra Electronics Holdings Public Limited Company which is a UK-based multinational organisation and listed in London Stock Exchange. The firm incorporated on June 25, 1993 with the name of Oval Limited. The firm changed its name to Ultra Electronics Holdings Limited on August 27, 1993. On August 30 1996, the company adopted its present name. The firm went public on August 30, 1996 by floating shares in the London Stock Exchange (Ultra Electronics, 2013). After showing constant growth and development for several decades, Ultra is now working in Defence, Security and transport and energy sector. It is Ultra’s utmost priority to gain access to the world’s top two defence budgets, which are the United Kingdom and the United States. Ultra earns almost half of its profits (nearly 49%) from North America. United Kingdom market produces about 29% of the profits. The firm generates 9% of the total profits from Mainland Europe while the rest of the world generates 13%...
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