...What factors do you think make some organizations ineffective at managing emotions? Some factors that make some organizations ineffective at managing emotions could managers don’t understand psychology, or the organization does not offer programs such as anger management to employees. Emotions are strong feelings directed at someone or something (Organizational Behavior, page 98). Some managers do not have any experience handling employee’s emotions, or they may not know how to approach any issues dealing with emotions. Understanding emotions is important for organizations and managers to understand, because detecting emotions can lead to creating an effective environment. So I think organizations should offer employees a training session or show a video on how to manage emotions in the workplace, and to have guidelines on how to manage emotions in the organization. Handling emotions in the workplace will create a positive atmosphere, and will improve production in the organization. Do you think the strategic use and display of emotions serve to protect employees, or does covering your true emotions at work lead to more problems than it solves? I think the use of strategic use and display of emotions serve to protect employees for a reason, and that even though you cover your true emotions in certain situations it’s best for the organization. Displayed emotions are those that the organization requires workers to show and considers appropriate in a given...
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...Kelli Smith Organizational Management Professor Ann Bieber 17 May 2014 Week 3 Case Study 1. Should organizations be concerned about their employees being sleep-deprived? What factors influencing sleep might be more or less under the control of an organization? Organizations should absolutely be concerned about their employees being sleep-deprived: “Research examining the effects of sleep deprivation has found that tired workers experience higher levels of back pain, depression, and job dissatisfaction, along with lower levels of performance” (Judge 213). Being a full time student who also works full time, I have found myself trading sleep for extra studying time and the results of it are detrimental. When I sacrifice my sleep to get other things done that I couldn’t normally fit into my day, I feel like I’m dragging. My body hurts and so does my head and overall, I am just grumpy and exhausted. I tend to get agitated much easier and don’t always think things all the way through before making comments or answering questions. This is extremely unfair to those around me as I am probably not pulling my fair share of the workload or am snapping at people when they ask me a question. One factor that may be more under the control of an organization would be start and finish times. If employees are required to be at work by 7 A.M., they would have to get up by 5 A.M. to get themselves ready and commute to work. If they were, rather, required to start work at 9 A.M., they wouldn’t...
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...Case Incident 1 Levitating IQs Natalie Lamarche Monroe College Abstract According to Robins and Judge (2015) intellectual abilities are abilities needed to perform mental activities – thinking, reasoning, and problem solving (p. 53). Intelligence quotient (IQ) are controversial testes designed to ascertain a person’s general intellectual abilities (Robins et al., 2015, p.53). A substantial amount of intellectual ability is said to be inherited (Robins et al., 2015, p.62). A New Zealand political philosopher name James Flynn does research on intelligence and his resulted are called the “Flynn effect” (Wikipedia, n.d). Flynn Effect is the substantial and long-sustained increase in both fluid and crystallized intelligence test scores measured in many parts of the world from roughly 1930 to the present day (Wikipedia, n.d). Robins et al. (2015) states that now Flynn is saying that though the scores continue to rise, it would “probably be better to say that we are “more modern” than “smarter” (p.62). Three questions that will be answered in this text will be: (1) Do you believe people are really getting smarter? (2) How do you reconcile Flynn’s recent description of the modern mind with the General Social Survey’s findings that U.S. adults preform poorly on scientific questions and aren’t knowledgeable about scientific method? and (3) If the Flynn effect is real, does this undermine the theory that IQ is mostly inherited? Keywords: intelligence abilities, Flynn effect...
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...Susan Peláez Business 204 – Organizational Behavior Chapter 5 October 6, 2014 Case Incident 1 On the Costs of Being Nice 5-16. Yes, I believe that employers must choose between agreeable employees and top performers. In an ideal world, employees would have both these qualities: agreeability and great performance. However, for the most part – as the case states – agreeable employees tend to be good-natured, cooperative, trusting and accommodating, whereas top performers tend to focus on being leaders, or doing what is needed to do the job right, without caring for others. If an employer find amongst its possible future employees who have both these qualities, he or she should definitely be hired. If both qualities are not present in a single candidate for employment, then the employer must decide which is more important for the company: agreeability or top performance. 5-17. Agreeability is always important if you want your firm to have a good working environment and not a hostile one. However, there are instances in which being agreeable is more important. Such cases may be when dealing with others. For instance, people who work in the customer service sector must be agreeable, as customer satisfaction is very important. Another job situation could be working with patients or students – especially young ones. Being too agreeable could be harmful, for instance, in the real estate sector, where every employee wants to get more commissions by selling more properties. Being...
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...Activity 1: Case Analysis – Case Incident: Jack Nelson's Problem, page 25 Questions 1. So you think setting up an HR unit in the main office would help? Why or why not? 2. What specific functions would an HR unit carry out? What HR functions would be carried out by front line managers? Some of the problems that are caused at the local bank are employment issues as well as training issues. Ruth Johnson has only been working at the local bank for two months and yet she has no idea the name of the machine she’s using or what it does. All she knows it, how it works and if it ever malfunctioned, she would have been completely obviously. Since the supervisor has learned that training is important, she shouldn’t have had a problem properly training Ruth but has not given the time to fully train Ruth Johnson because the bank’s home office isn’t there to fill out a program to train new staff. Given these result, it would be accurate to determine that building a Human Resources unit in the main office would be beneficial to the local bank because this will virtually eliminate the consistent flow of replaceable employees. This can help shrinkage as well because each future employee that is brought into this work force will have a background check. Since this local bank has grown just over seven times its institution over the past eight years, there could be complications. This would also help Ruth Johnson because it will help her to understand what she is using and if there is...
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...Chapter 1 Refraction of Light 1. Reflection always occurs when a ray hits any surface such that: a. The incident [SI] ray and the reflected ray [IR) lie on the same side with respect to the surface. b. The incident ray [SI] and the reflected ray [IR) lie on opposite sides with respect to the Normal (NI). c. The angle of incidence (i) is always equal to the angle of reflection (r). R R N N Reflected ray Reflected ray Normal (Perpendicular to the surface at the point of incidence I) Normal (Perpendicular to the surface at the point of incidence I) i i r r S S I I Surface Surface Incident ray Incident ray Source of light Source of light 2. Refraction occurs when light traverses from one transparent medium into another transparent medium hence the surface separating the two media should also be transparent. d. When refraction occurs: i. The incident ray [SI] and the refracted ray [IS’) lie on opposite sides with respect to the surface. ii. The incident ray [SI] and the refracted ray [IS’) lie on opposite sides with respect to the Normal (NI). iii. The angle of incidence (i) is either greater or smaller than the angle of refraction (i’) except when the incident ray is perpendicular to the surface where i = i’. Normal (Perpendicular to the surface at the point of incidence I) Normal (Perpendicular to the surface at the point of incidence I) Transparent Medium 1: Where the incident...
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...FBI Study Finds Active Shooter Incidents Increasing By: Amanda Vicinanzo, Senior Editor 10/22/2014 ( 9:40am) In partnership with Texas State University’s Advanced Law Enforcement Rapid Response Training Center, the FBI in 2014 initiated a study of active shooter incidents to provide law enforcement and first responders with data to help them better prevent, prepare for, respond and recover from future incidents. The report, A Study of Active Shooter Incidents in the United States Between 2000 and 2013, evaluated 160 active shooter incidents, including those at Virginia Tech, Sandy Hook Elementary School, the US Holocaust Memorial Museum, Fort Hood, the Aurora (Colorado) Cinemark Century 16 movie theater, the Sikh Temple in Wisconsin, the Washington Navy Yard and numerous other tragic shootings. Special Agent Katherine Schweit, who heads the FBI’s Active Shooter Initiative, says she hopes the study “demonstrates the need not only for enhanced preparation on the part of law enforcement and other first responders, but also for civilians to be engaged in discussions and training on decisions they’d have to make in an active shooter situation.” The FBI emphasized that the report evaluates active shootings, a term more specific than “mass shootings,” which does not encompass all mass killings or shootings in public places. The FBI defines active shooters as “individuals actively engaged in killing or attempting to kill people in populated areas (excluding shootings...
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...REVISED: 01-96, 02-97, 10-98, 11-99, 08-00, 06-01, 06-02, 1-03, 5-03 I. Purpose To assure that all incidents not consistent with the routine operations of the hospital or the routine care of a particular patient are reported to the quality management department so that immediate attention and responses can be given to individual occurrences. Statistics can then be derived from the collective number of incidents reported and will serve as a basis for adverse patient trends, patient safety issues, or other risks and hazards to be identified, and risk reduction programs implemented. In order to promote a culture that promotes patient safety, the hospital’s Incident Reporting Policy is based upon a foundation of nonpunitive approach to incident/occurrence reporting. The hospital leadership will encourage open and honest reporting of injuries and hazards to patients, visitors and staff, this process will be nonpunitive in nature for all persons reporting incidents throughout the organization. Incidence/occurrence investigations will be viewed as an opportunity for education/process improvement, and will focus on processes and systems, rather than human error. Disciplinary action will be limited to only those employees who engage in willful or malicious misconduct, or those occurrences in which the employee failed to report an incident or hazard to patients in a timely manner. II. Responsibility A. All...
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...1. Initial product backlog 4 1.1 Acceptant 4 1.2 Head of department 4 1.3 Specialist(1) 5 1.4 Specialist(2) 5 2. Use-case 6 2.1 Use-Case descriptions 7 4. Classs diagram 13 5. Class definition 14 1.5 Class Schademelding 14 1.5.1 Data descriptions 14 1.5.2 Operation descriptions 14 1.6 Class Verzekerde 15 1.6.1 Data descriptions 15 1.6.2 Operation descriptions 15 1.7 Class Behandelaar 16 1.7.1 Data descriptions 16 1.7.2 Operation descriptions 16 1.8 Class Rol 16 1.8.1 Data descriptions 16 1.8.2 Operation descriptions 16 1.9 Class KostenSpecificatie 17 1.9.1 Data descriptions 17 1.9.2 Operation descriptions 17 1.10 Class Polis 18 1.10.1 Data descriptions 18 1.10.2 Operation descriptions 18 1.11 Class Dekking 18 1.11.1 Data descriptions 18 1.11.2 Operation descriptions 19 1.12 Class Geraakte Dekking 19 1.12.1 Data descriptions 19 1.12.2 Operation descriptions 19 1.13 Class Taxatie 19 1.13.1 Data descriptions 19 1.13.2 Operation descriptions 20 6. Sequence Diagram 21 1.14 Example screens 22 7. 26 8. ERD 26 8.1 Explanation of the ERD per table 26 8.2 Constraints 29 8.3 Business rules 30 1. Initial product backlog 1.1 Acceptant As an acceptant, I want to be able to log in with my username and password so that I can handle incoming damage reports. As an acceptant, I want to able to find a customer if I fill in his/her zip code, so that I can see the customer’s information As an acceptant, I want to see the policies of the customer...
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...P6- Explain the main considerations when planning and preparing for major incidents M4- Explain the role of the organisations involved in planning for major incidents The purpose of emergency planning is to provide an integrated response to major incidents with a view to bringing about a successful end to an incident. Planning and preparation for emergencies and possible major incidents forms a large part of the work of the emergency services and other public services. Emergency plans are drawn up so that, in the event of a major incident, the public services can respond efficiently because they are prepared for it. In this assignment I will be explaining the main considerations when planning and preparing for major incidents and also the role of the organisations involved in planning for major incidents. When planning for an emergency personnel should; * Know their roles- This means that the person knows what they are required to do * Be competent to carry out the task- This means they are able to carry out their job efficiently and with little guidance. * Have access to resources- They have all the equipment they need to be able to do their job. * Have confidence in other responders- This means that everyone in the team has confidence that everyone in the team is competent at their role. When emergency planning is undertaken by category 1 responders, a great deal of thought is given to identifying possible risks. A risk is a hazard or threat that could cause...
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...(John & Arnold, 2001). The disputes may arise between the employer and employee, between the employees or even between the organization and outsiders. The two cases illustrated below help shed some light on the mediation and arbitration. Case 1: Dispute between produce manager and anchorwoman The dispute entails falling of the woman claiming that her fall resulted from a carelessly dropped banana peel. The couple threatened to sue the produce manager for the incident. The manager said that a woman would hear from the company. After analyzing the situation of the spot where the woman fell, there are doubts of whether the incident was genuine or not. The banana peel appeared untouched and furthermore; it was on top of the ribbed rubber mat. The shoes that the woman wore raises further suspicions as to what was the real cause of the fall. As such, some technicalities arise, that may make it very difficult for an organization to handle the case. From the report of the manager, it may be easier for one to judge that incident was not genuine because the peel appeared untouched. More so, its placing on a ribbed rubber mat makes it difficult for the peel to cause a fall. Finally, if the woman had fallen, it is probable that she would have been hurt. Such technicalities needed only experts to handle it and, therefore, the case is best handled...
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... TO: DEFENDANT, SOUTH WESTERN HOSPITAL TO: JOHN DONG Under the authority of Rule 33 of the (Title of Rules), Plaintiff, by and through its attorneys, request that Defendant, answer, in writing and under oath, within 30 days of receipt hereof, the interrogatories hereinafter set forth. DEFINITIONS 1. "COMPLAINT" shall mean and refer to Plaintiff's complaint originally filed on 08-10-15 in Department XVII of the Santa Clara County District Court, Case No. C126447. 2. "PROPERTY" shall mean and refer to the real property owned by the Defendant. 3. "YOU", "YOUR", "YOURS", and/or "DEFENDANT" shall mean and refer to as well as, his agents, attorneys, employees, accountants, family members, investigators, or any other person acting on his behalf. INTERROGATORIES INTERROGATORY NO. 1: Describe in detail the number of employees and each employee’s job duties on the date of the incident in this case. INTERROGATORY NO. 2: Identify any warning, caution, "wet floor", or other relevant signs that were displayed in the area where the incident occurred, including their verbiage, size and exact location. INTERROGATORY NO. 3: Please provide the full name, title, address and phone number of each employee present in the building at the time of this...
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...the tanker Exxon Valdez spilling more than 10 million gallons of crude oil. This incident caught the attention of the public and received many and different criticisms. Eight of eleven cargo tanks were ruptured during the incident. ARLIS or Alaska Resources Library and Information Services with the help of Exxon Valdez Oil Spill Trustee Council released a collection of materials on Exxon Valdez Oil Spill. It included the following information: * The crude oil spread approximately 1, 300 miles. 200 miles were heavily oiled. The impact was obvious while the remaining 1, 100 miles were lightly or very lightly oiled. * Aerial observations were used to determine the size of the oil spill to give immediate response and clean-up activities. It includes the estimation of the thickness and volume of oil on the water. * Exxon spent more than $2.5 billion on clean-up expenses. * Caption Joseph Hazelwood was the captain of the ship, a senior officer. He was convicted of a misdemeanour charge of negligent discharge of oil, fined $50, 00 and sentenced to 1, 000 hours of community service. * Exxon was fined $150 million, it was the largest fine imposed for an environmental crime. The court forgave $125 million in acknowledging Exxon’s cooperation in cleaning up the spill. During the clean-up, Exxon hired thousands of workers through several companies. There were more than 11, 000 workers, 1, 400 vessels and 80 aircraft involved. No one knows how many animals died and were...
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...IBUS 201 Individual Assignment 2 Cover Sheet Fonterra Incident in the International Business Environment Abstract: Currently, increasing number of firms get a powerful influence by the dynamic international business environment. Fonterra 2013 incident will be analysed in order to identify the key factors of failure. Firstly, the importance of international business environment for Fonterra will be illustrated briefly. Next, the report is focus on the crucial problems and mention about clostridium botulinum, which mainly refer to corporation social responsibility and ethnic behaviour aspects. Then the article will describe and evaluate the methods by the company to solve the issues. In addition, better ways for settle the problems and reasons for that will be involved as well. Last but not least, there will be some implications for companies and managers if they suffer from a similar condition in international business activities. Overall, the report will indicates the failure of Fonterra associated with contamination and primarily analysis how to deal with such issues in international business environment. Name: Hanyu Li Student ID: 300347238 Course Coordinator: Dr. Yang Yu Word Count: Date Submitted: 05/02/2015 1. Introduction International business environment contains various kinds of aspects such as society, economy, politics, regulations and technology. The significance of international business environment for firms is obviously that the environment...
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...CONTENTS TOPIC PAGE NO * Issue No. 1- Whether right to sleep should be included as a part of, protection of life under Article 21............................................................ 4 1. Article 21 of the Indian constitution guarantees the people, the fundamental right –Protection of life and liberty................................. 4 2. Torture is unconstitutional and violates human rights....................... 5 3. Limitations to right to sleep.............................................................. 5 * Prayer............................................................................................ 7 INDEX OF AUTHORITIES 1. Ramlila Maidan Incident, In re, (2012 ) 5 SCC 1 2. Farhd K. Wadia v. Union of India, (2009) 2 SCC 442 3. Batra v. Delhi Administration (1978 (4) SCC 494) 4. Nandini Satpati v. P.L Dani (AIR 1978 SC 1025) Issue No. 1- Whether right to sleep should be included as a part of, protection of life under Article 21 Article 21 of the Indian constitution guarantees the people, the fundamental right –Protection of life and liberty which states that : No person shall be deprived of his life or personal liberty except according to procedure established by law. Article...
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