Premium Essay

Case Analysis Abc Inc

In:

Submitted By mullensd17
Words 1457
Pages 6
Case Analysis - ABC, Inc.
Scott D. Mullen
COMM/215
April 17, 2014
Shannon Pickard, MLA

Case Analysis - ABC, Inc.
Introduction
The hiring process is a long and tedious process, but it must be completed with professionalism and accuracy. Business owners hire recruiting experts to find employees that will be the best fit and will portray the professionalism they desire for their company. Now that prospected employee is hired, the biggest obstacle is to retain them. “Be prepared with the tools, paperwork, and equipment new employees will need to do their job safely and effectively from day one.” (Swafford, 2014).
Background
The case being reviewed involves a new employee who is in charge of the hiring process for ABC, Inc. With only six months experience in the company, Carl Robins has been tasked with the hiring of 15 new employees and setting up an orientation for them. He was entrusted by Monica, the Operations Supervisor, to have all of the orientation requirements done, in order to complete the hiring process by June 15th. Unfortunately, on the day of orientation, Carl discovered many of the required paperwork and necessary tasks to start the orientation was not completed.
Key Problems
The portrayal of professionalism within a business is the first impression a new employee will see when they are going through the orientation process. Is the company asking the right questions to the new employee? Is the company providing the necessary information and tools for an individual to succeed within the company? There are many impressions that can be made on a new employee the minute he or she walk in the front door. In the case of ABC, Inc., the first impression is going to be of unprofessionalism and disorganization, because Carl is disorganized and does not have the company orientation prepared.
There is an obvious gap between the initial

Similar Documents

Free Essay

Case Study Analysis - Abc Inc.

...Case Study for Student Analysis: ABC,Inc. Letty Gutierrez Comm 215 12/15/2011 Kelly Brooks Case Study for Student Analysis: ABC,Inc. Introduction ABC Inc. is a locally owned family company who takes pride in their prompt service, excellent customer service and A1 quality products. Due to their recent expansion, and production at its all-time high more employees are needed to take this on. In order for this to take place ABC has confided in Operations Supervisor Monica Carrols to assist with this transition. Monica has over 20 years under her belt with ABC and has the qualifications to get this task done. Since Monica is overseeing the operations, and has Carl Robins as part of her management team, together they should be able to come up with an excellent game plan to make this happen. Case Background ABC Inc. recently hired a new campus recruiter. His name is Carl Robins. He has been with the company for about six months. His first recruitment task is to hire 15 new trainees to work for Monica Carrolls. He is left with many responsibilities which include: drug tests, physicals, booklets, orientation manuals, and a training schedule. Ideally Monica would like to have these new hires on board and ready for work by July. It is Carl’s responsibility to make sure all these tasks are completed and the new hires are on board with ABC Inc. With Monica being gone on vacation he is left with a deadline he must meet in order to keep the production running...

Words: 963 - Pages: 4

Premium Essay

Abc Inc Case Study Analysis

...ABC, Inc.’s new campus recruiter Carl Robins has found himself to have over looked some important details of his new hires orientation. If he can’t resolve these issues in a timely manner, Carl will not be able to hold orientation June15, like Monica wants. The deadline is closing in and there are some problems that need quick solving, since Carl is new to his position, he is still worried that he may not have the answers to fix the issues at hand. Seems Carl may not have been as organized as he could have been and necessary key aspects are missing. He finds himself frustrated and knows there is very little time to get these things done. Staying focused and calm, while being pro-active will make finding the solutions that much easier. Finding the problems is going to be his first step in resolving these issues. With any problem there is the ability to use your knowledge and problem solving skills to get things done. Carl needs to find the most important issues and work to resolve them fast while staying focused. There are still two weeks left before the new hires are set to arrive. Carl needs to focus on the issues of getting the completed applications for all of the new trainees, get transcripts on file and trainees need to take their required drug testing. Carl also has three training manuals, with several pages missing from them, and the training room was booked by Joe, from technology services, so that he could do computer training seminars for the month, on the day and...

Words: 1472 - Pages: 6

Premium Essay

Case Study Analysis for Abc Inc.

...The ABC, Inc. Recruiting Experience * My name is Jane Smith. I am a consultant who has been hired by ABC, Inc. to help solve some problems regarding their next new trainee orientation program. I have been a training consultant for approximately ten years with New Solutions Corporation and enjoy the work I do. I get to travel and meet a variety of different people. Every consulting job seems to be unique. ABC, Inc. is a well-known manufacturing company in a medium-sized city. A newer campus recruiter, Carl Robins, is responsible for hiring new employees who work on the assembly line. His duties are to advertise for the positions, review resumes and conduct interviews. His first recruiting assignment was for Monica Carrolls, the Operations Supervisor. With the help of Monica, Carl chose the qualified candidates and offered them positions. This first assignment was a learning experience for him. * In early April, after reviewing many resumes and conducting numerous interviews, Carl hired 15 new trainees. He worked with Monica to determine the start date of June 15. This is the day the new employees will begin and when orientation week will begin. One of Carl’s responsibilities is to make sure he has all of the necessary information in the new employees’ files prior to the start date. * In the middle of May, Monica contacted Carl about the orientation of the new trainees. She wanted to confirm that everything was ready for the orientation classes that would...

Words: 1396 - Pages: 6

Free Essay

Case Study Analysis - Introduction/Background

...Case Study Analysis - Prepared for ABC, Inc. Laurie Cavagnaro University of Phoenix: COMM 215 February 17, 2014 Case Study Analysis for ABC, Inc. Introduction The following is a case study analysis of the orientation and hiring processes at ABC, Inc. The new campus recruiter for ABC, Inc., Carl Robbins, was unable to plan, organize, and execute the employee orientation necessary for the 15 new trainees that were to begin working for Monica Carolls in July. Some of the problems that arose for Carl were due to poor communication and lack of attention to detail. There was also poor management skills involved. It is possible that Carl Robbins does not have the qualifications or skills that are required to be employed as a campus recruiter for ABC, Inc., or it is also possible that ABC, Inc., did not provide Carl with the proper training during his orientation. There also seems to be a lack of guidance and support for new hires that may be needed during the first few months of employment. Improvements need to be made to the orientation and training programs for all new employees at ABC, Inc. Background ABC, Inc. recently hired Carl Robbins as a new campus recruiter. Carl has been with the company for about six months. His first task as a campus recruiter was to hire 15 new trainees to work for Monica Carrolls, the operations supervisor. Monica was hoping to have all of the new hires working by July. The orientation was scheduled to take place on June...

Words: 399 - Pages: 2

Free Essay

Com/215 Week 2

...Robins, the new hiring recruiter of ABC, Inc has a very challenging situation. He was tasked with hiring and training fifteen new employees, by June 15th. Carl was given this task in April by his boss Monica however she has not followed up with Carl to ensure the task will be completed on time. Carl did not take the appropriate steps to prepare the new hires for orientation. As we analysis this case we will observe issues with the training for new employees by ABC Inc. and the lack of mentoring by management. Case background Carl Robins has successfully hired fifteen new employees to work for ABC Inc. Carl’s boss, Monica Carrolls, has tasked Carl with ensuring that all fifteen new hires have all of their paperwork completed and all training documents ready by the June 15th orientation. Carl did not begin working on his task, even after his boss Monica asked him if he would have all of his training done by the June 15th deadline. When Carl did finally start the task, he found that almost all of the required hiring documents were missing, and none of the mandatory drug screenings had been done. Carl then found out that the orientation manuals were incomplete and he did not have enough books for his training class. Lastly, Carl discovers that the orientation room was booked by another group for the entire month of June, so now they don’t have a training room to hold the event. Key Problems I found quite a few problems with the ABC Inc. case. The first concern was why hadn’t...

Words: 1180 - Pages: 5

Premium Essay

Supply Chain Management

...Supply chain management Time context Success Inc, as per the provided case, is a manufacturing entity that sources for its raw materials from ABC GmbH (O¨ string). The firm is wishes to start producing a new product in the future with the only problem being that there is uncertainty in relation to whether ABC GmbH has the capacity to produce the components needed in the manufacture of the new product (O¨ string). The main concern is that the supplier doesn’t have adequate production capacity to manufacture large volumes of the required components. Even though ABC GmbH has plans to acquire bigger production facilities, the company doesn’t have sufficient financial resource to make the investment (O¨ string). The implication is that Success Inc will have to fund the supplier in acquiring and installing the new production lines. The telephone conversation between Jack Smith, Success Inc’s production manager and Jill Turner reveals that the firm risks experiencing a production crisis as a result of ABC GmbH financial inefficiencies. There is need to come up with immediate solution or else the proposed production of the new products will be put into jeopardy. View point Success Inc analysis of its supplier takes the approach of ascertaining the manufacturing capabilities of the company. This is of great importance considering that Success Inc expects ABC GmbH to produce large volumes of the components which will be used in making the firm’s new products (O¨ string). When Jack...

Words: 1502 - Pages: 7

Premium Essay

Carl Robins Case Study for Student Analysis

...David Khal Case Study Student Analysis Introduction From the information that has been obtained from the Case Study Analysis about the recent Recruitment effort at ABC Inc., I have determined that there is a lack of communication, prior planning, and follow up resulted in a failure to accomplish all the tasks necessary to hire the new employees in a timely fashion. This case Study is an attempt to identify and recommend ways to improve this process. The new campus recruiter for ABC Inc., Carl Robins has displayed poor planning, execution, and follow through with his first recruitment effort. After only six months of experience with the company, Carl hired 15 trainees. Some of Carl’s responsibilities for the new trainees was to; facilitate the new hire applications, plan a training schedule, organize the orientation, put together the necessary documents, arrange for drug tests, and other necessities in the normal recruiting process. Over a month had elapsed, before Carl realized that most of the new hires had incomplete or had not filed their applications, and all of the new hires had not been sent in for the mandatory drug screening. With a mere two weeks to pull everything together, and with few possible and viable solutions, I have determined the best way to work around the problem is for Carl to take action himself and call each new hire individually. By doing this, he can communicate the missing components of their application and make sure to have the new hires bring...

Words: 1452 - Pages: 6

Free Essay

Case Study Analysis

...Running head: CASE STUDY ANALYSIS PAPER DRAFT Case Study Analysis Paper Draft University of Phoenix Essentials of College Writing COMM 215 Paula Moore March 02, 2009 Case Study Analysis Paper Draft While only three copies of the orientation manuals were found and several pages were missing from each, some new trainees did not have applications completed. Many of the new trainees did not have transcripts on file. Carl Robins which was the new campus recruiter also discovered that none of the trainees had taken the mandatory drug screen. The new hire orientation was due to take place June 15, Carl not knowing the training room was already booked for the entire month of June had a problem. Carl was very confused and frustrated not knowing what to do next. ABC Inc hired Carl Robins in early April as the new campus recruiter. Carl had only been on the job for six months. Being a determined individual he decides to hire 15 new trainees to work for the operations supervisor. Carl figured everything within the company was run correctly and all paper work should have been in place for the process of hiring new individuals. The training schedule consisted of, drug tests, orientation, policy booklets, physicals and tons of other issues. To begin this process Carl needed to go over all the necessary paperwork needed for the orientation beginning on June 15. The first problem found was some of the new trainees did not have applications completed or their...

Words: 1087 - Pages: 5

Premium Essay

Comm 215 Week 4

...Essentials of College Writing Case Analysis COMM 215 Essentials of College Writing Case Analysis In this case study analysis of Carl Robins a number of problems related with the recruiting process transpired. To obtain a clear understanding of what went wrong and the best way to solve these problems, a case study analysis is the most effective method to identify and recommend ways to improve this process for recruiting new trainees for ABC, Inc. Carl’s mishaps were caused by a lack of organization, planning, and scheduling, and there is a good chance the training will not be able to happen as currently scheduled. Furthermore, ABC Inc., made the incorrect assessment by appointing Carl Robins to the job of enlisting new hires. Carl had this position for only six months and was put on his own. He should have known that he needed to put more preparation and on-the-job training into this job. A recruiter is accountable for the course of action of hiring, induction, medical screenings, and record filing to complete the hiring in many companies. With two to three weeks until orientation is to start, Carl has too much going on. To see how this started go back to early April when; Carl Robins was hired for ABC, Inc., to recruit new hires for the company. He had enormous strides in his efforts, despite employment at his new job for only six months. Robins hired 15 new trainees for Ms. Carrolls in the operations department and ensured her everything would be taken care of. This...

Words: 1509 - Pages: 7

Premium Essay

Comm 215 Week 2

...Essentials of College Writing Case Analysis COMM 215 Essentials of College Writing Case Analysis In this case study analysis of Carl Robins a number of problems related with the recruiting process transpired. To obtain a clear understanding of what went wrong and the best way to solve these problems, a case study analysis is the way to go in an attempt to identify and recommend ways to improve this process for recruiting new trainees for ABC, Inc. Furthermore, ABC Inc., made the incorrect assessment by appointing Carl Robins to the job of enlisting new hires. Mr. Robins’ had this position for only six months and was put on his own. He should have known that he needed to put more preparation and on-the-job training into this job. As a recruiter is accountable for the course of action of hiring, induction, medical screenings, and record filing to complete the hiring in many companies. With two to three weeks until orientation is to start, Carl has too much going on. This mishap causing a lack of organization, planning, scheduling, and there is a good chance the training will not be able to happen until at least the beginning of July, because the computer room was double booked. To see how this started lets go back to early April, Carl Robins was hired for ABC, Inc., to recruit new hires for the company. He had enormous strides in his efforts, in spite of employment at his new job for only six months. Robins hired 15 new trainees for Ms. Carrolls in the operations department...

Words: 1089 - Pages: 5

Premium Essay

Comm 215

...Case Study Analysis Paper Josh Lee COM215 August 11, 2014 Sara Wallace Case Study Analysis Paper ABC Inc., is in need of 15 new trainees and has entrusted their new campus recruiter Carl Robins with the task. The company’s Operations Supervisor, Monica Carrolls will be gaining these trainings in her department and is expecting them to be in orientation by June 15 and begin working by July 1st. While it is possible for Robins to complete everything by June 15, it is not guaranteed, and there are many obstacles to overcome in a short amount of time. Robbins hired 15 new trainees for Carroll, and was confident that he would have the trainees ready for orientation by June 15 and ready to work by July 1st. The new trainees paperwork was not reviewed until the last week of May, by then it was determine nothing was prepared for June 15’s orientation. Applications were incomplete, none of the trainees had complete their drug test, their transcripts were not on file, orientation packets were incomplete, and finally, the training room was already booked for the entire month of June. At this point in the analysis, it would seem Robins will be unable to conduct orientation on June 15, due to the fact he is unprepared and running out of time. The key issues ABC Inc. and Robins face are the following: the incomplete orientation manuals and the 15 new trainees that have not been drug tested. Currently, Robins has only three orientation packets, and they are missing several pages, when...

Words: 1348 - Pages: 6

Premium Essay

Wgu Itsecurity Capstone

...Capstone Project Cover Sheet Capstone Project Title: ABC Inc. Firewall upgrade Report Student Name: Michael Wakefield Degree Program: BS- IT Security Mentor Name: Dave Huff Signature Block Student’s Signature Mentor’s Signature Table of Contents Capstone Summary 3 Review of Other Work 13 Rationale and Systems Analysis 19 Goals and Objectives 25 Project Deliverables 28 Project Plan and Timelines 30 Project Development…………………………………………………………………………………………………………………………….31 Additional Deliverables………………………………………………………………………………………………………………………….35 Conclusion…………………………………………………………………………………………………………………………………………….35 References 37 Appendix 1: Competency Matrix 38 Appendix 2: Cisco ASA 5555-X Firewall Specifications…………………………………………………………….40 Appendix 3: ABC Inc. Project Schedule…………………………………………………………………………………….44 Appendix 4: High-Availability Design Screenshots……………………………………………………………………45 Appendix 5: Screenshots of inside to outside access; outside to DMZ access; NAT rules and configurations; and performance graphs and performance results….........................................51 Capstone Report Summary Internet of Everything (IoE) and “Big Data” equates to competitive advantages to the modern business landscape. Numerous white papers are circulating on the Internet highlighting the business case supporting the IoE initiative. For instance, in a white paper conducted by Cisco Inc. on the Value Index of IoE in 2013 reported the following: ...

Words: 9337 - Pages: 38

Premium Essay

Case Study

...Case Study Analysis Paper – Week 2 Sonia Cardenas University of Phoenix Essential of College Writing Comm 215 Gloria Wadsworth Doucette, MA May 11, 2011 Case Study Analysis Paper INTRODUCTION The analysis of this case study will identify the key problems associated with the recruiting process completed by Carl Robbins. This case study is an attempt to identify and recommend ways to improve this process for recruiting new trainees for ABC, Inc. As a campus recruiter this person is the one who is hands on process of hiring new trainees. The recruiter is responsible for the time efficient process of hiring, orientation, physicals, documents, and drug screening in order to complete a successful new hire process. Background In early April, Carl Robins was hired as the new campus recruiter for ABC, Inc. he had great success recruiting several new hires in spite of having been at his new job for only six months. This was Carl’s first recruitment, and he had scheduled a new orientation to take place June 15, and hoping the new trainees will be working by July. Carl had assured Monica Carrols, who is the Operations Supervisor that everything would be arranged on time. However after Memorial Day, Carl returned to work and realized that all the new trainee applications were not fully completed, and none of them had been sent to the clinic for drug testing. Carl then reviewed the orientation manuals and found there were a few pages that were missing. He also realized that the...

Words: 1412 - Pages: 6

Premium Essay

Case Study Analysis

...Case Study Analysis of ABC Inc. Hiring Process David Ireland Comm/215 April/12/2012 Razzan Zahra ABC Inc. has had a recent influx of 15 new trainees because of this the company wants to evaluate the process in which new trainees are qualified prior to new hire orientation. The purpose of the evaluation is to provide insight into how to better train and supervise new recruiters, so that they can in turn ensure new trainees are properly qualified. The evaluation found that a lack of supervision and training was provided to Carl Robbins, a new recruiter for ABC Inc. The evaluation found that a lack of supervision and training structure was provided to Carl Robbins. Checklists and guidelines were not provided to the new recruiter when qualifying new trainees prior to new hire orientation. Carl Robbins lacked the supervision and training to ensure he would be able to coordinate everything necessary for new hires to be qualified before the new hire orientation. With better training and supervision ABC Inc. can make hiring new trainees a smooth and seamless process. A more organized structure applied to the new hire process, will allow for new hires to qualify in a expedient manner, prior to new hire orientation Background This case study identifies key issues that have risen since the recent recruitment of 15 trainees. There was lack of supervision for Carl Robbins, a new recruiter for ABC Inc. The central problem is a lack in organization when qualifying new trainees...

Words: 1764 - Pages: 8

Free Essay

Abc Inc.: Case Study

...ABC Inc.: Case Study Chris McCall EGN/215 September 29, 2013 ABC Inc.: Case Study In this case analysis essay; I will cover some major issues found in the recruiting procedures made by Carl Robins. Carl’s lack of training when he started as the new recruiter for ABC Inc. showed when he was unable to accomplish the job successfully. Introduction Mr. Robins is realizing that he has in his hand a challenging and complicated situation to resolve as the recruiter of the company ABC, Inc... Carl has been employed with the company for six months and got promoted to the position of recruiter for the company in that time frame. One part of his new assignments, he was required to recruit fifteen new employees for the company. It appears that Mr. Robins lack of knowledge and experience as a recruiter has result in the creation of some problems occurring just days before the newly hired trainees were supposed to begin their training. Background ABC, Inc. hired Mr. Carl Robins six months ago to be there new recruiter. He was completing the work needed to start his first new hires for April. The administration was very proud of Carl because was completing his first recruitment and he was able to hire 15 new employees for the company. He scheduled the new-hire training to take place in July in the training room. He was sure everything was in order for the new hires....

Words: 887 - Pages: 4