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Case Study Ansoff Product Matrix

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Submitted By Mushtak1982
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Case scenarios: Ansoff product–market matrix:

Task 1: Australian Leisure Resorts (ALR)

- Core business, selling rooms and holidays to individual consumer groups in Australia. - Key success factor: Keep occupancy rates high

Issue:
Brown (Founder of ALR) is developing new software for his hotel chains / resorts that will replace the current manual recording / booking system. This will provide real time booking information to potential customers, reducing the booking confusion currently associated with the manual system.

Options floated to Brown: 1. Develop the software for use in the company’s currently owned hotels and Resorts. This strategic option can be classified as Market penetration (Quadrant 1). The key success factor for ALR is to keep occupancy rates high. Currently, due to the manual recording system employed, up to date hotel room booking information is not readily available to consumers. This option fits into quadrant 1 as it will increase the amount / volume of potential hotel bookings with existing customers in ALR’s existing market, as more meaningful booking information is made available to consumers (the information is “live” and in real time showing consumers what rooms in each hotel are available).

This option does not fit Product development (Quadrant 2) as ALR is not introducing new products or services to existing markets. The organisations core business - hotel / resort room bookings remains unchanged. The change is internal, streamlining the administration of hotel / resort booking.

This option does not fit into Market development (Quadrant 3) as ALR is not entering a new market. ALR offers the same existing products to the same market, consumer groups in Australia.

This option does not represent Diversification as ALR is not moving into new products / new markets. Products and markets

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