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Case Study on Lfa

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Analysis of the tactics taken by LFA

The LFA committee properly followed the strategies for a negotiation process. For example, the committee members determine their objectives of negotiation and, for this reason; LFA mailed a survey to various rank and file members. The survey was attached with the questions regarding wages, working conditions and issues of concern of flight attendants. And, the LFA committee found that most of the respondent’s major concern was wage determination. This survey weighted the legality of the negotiation.

After analyzing the gathered information, the LFA committee sorted out the core issues for negotiation table. For example, implement the duty rigs by MCA, Job security because survey showed because of merger or buyout of MCA, the flight attendants wanted their seniority with the carrier to continued by any company, and improving the working conditions.

After analyzing information, the union negotiation committee members picked up two broad objectives: increased wages via duty rig provision, and increase job security.

In support the main objectives, the union also proposed two throwaway clauses: an expensive health care package and double time wages for working holidays.

Strategies taken by the union:

The negotiation committee identified four strategies for achieving its objectives through bargaining.

1. Keeping union members informed of negotiation progress.

2. Getting union members involved

3. Convincing the company that the union’s demands were serious

4. Settling an issue only with the unanimous consent of the negotiating committee.

Comment: The actions that were taken by union were very magnificent for presenting their demands successfully and clearly in negotiation table. The union members were so clear about their target, resistance points, and objectives. It is very important for

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