...An Innovation in the aura of INDIAN banking sector A PAPER FOR THE 5th INTERNATIONAL CONFERENCE ON “ROLE OF INNOVATION IN BUSINESS” BY AUTHORS Mrs. Samiya Mubeen MBA Al-Ameen Institute of Management Studies (Affiliated to Bangalore University) Opp: Lalbagh Main Gate Hosur Road Bangalore-560027 Email Id:write2samiya@gmail.com Mobile: +91 9972336355 & Mr.Abdul Rizwan Shariff MBA,M.com,DBM (ICWAI) Al-Ameen Institute of Management Studies (Affiliated to Bangalore University) Opp: Lalbagh Main Gate Hosur Road Bangalore-560027 Email Id: rizoo.shariff@gmail.com Mobile: +91 9900519754 An Innovation in the aura of INDIAN banking sector ABSTRACT Innovation happens out of dire necessity Innovation is a continuous change management process which is often messy and chaotic, striving to succeed amidst the complex silos in financial institutions • Successful innovation is determined by a combination of factors The most successful financial institutions initiate a myriad of strategic and operational changes, involving processes and technology, workflows, changes in network distribution and service delivery to implement successful innovations. Financial institutions go through distinctive stages in innovation Depending on the maturity of the market; banks go first through product innovation, then progress to sales innovation and market share innovation and eventually focus on customer service innovation. Banking in india has become more innovative in the last two years 90% of...
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...Mandate for Human Resources Submitted by Group 4 Maruth Kumar M (2007PGP070C) M Mohan Rao (2007PGP074C) Phani Koundinya N (2007PGP077C) Naik Chetan Bhimrao (2007PGP080C) Nalin Rana (2007PGP081C) Navneet Singh Arya (2007PGP082C) Nikhil Kumar (2007PGP085C) Nitin Gupta (2007PGP086C) Santosh Kumar V S Matala (2007PGP137C) Sulakshana Ramakrishnan (2007PGP159C) A New Mandate for Human Resources The article starts with analyzing whether we really need HR in today’s business scenario. Currently, HR’s basic function is to handle policy making and all the paperwork involved in hiring and firing, manage the bureaucratic aspects of benefits, administer compensation decisions, oversee recruitment, and manage training and development programs and design initiatives to increase workplace diversity. But there are still doubts over the contribution of HR to organizational performance. Often, it is found uneconomical and inefficient. Author has identified 5 factors that make an HR department necessary: • Globalization - Expansion of global markets have made it important for managers to have knowledge about global trade issues and also meet local needs. Therefore, it has become necessary for the organization to learn and collaborate and to manage diversity, complexity and ambiguity. • Profitability through growth - Companies now feel a drive for revenue growth by seeking new customers and developing new products and hence should become more market...
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...appraising and compensating employees, and attending to their labor relations, health and safety, and fairness concerns. The components of Human Resource Management are Selection, Motivation, Productivity, Trade Unions, Training, Rewards System, Development, Discipline, Employment Legislation and Recruitment. Basic Human Resource concept states that HR creates value by engaging in activities that produce the employee behaviors that the company needs to achieve its strategic goals. The intensely competitive nature of business today means human resource managers must defend their plans and contributions in measurable terms. Current economic challenges require that HR managers develop new and better skills to effectively and efficiently deliver and manage HR services. The personnel aspects of a HR manager’s job include conducting job analysis, planning labor needs and recruiting job candidates, selecting job candidates, orienting and training new employees, managing wages and salaries, providing incentives and benefits, appraising performance, communicating, training and developing managers, and building employee commitment. Also, the HR manager’s today should also know and be concerned about notions such as equal opportunity and affirmative action, employee health and safety, handling grievances and labor relations. In addition, the chapter also emphasizes on how cultural environments and technological changes affect Human Resource Management practices. Due to increased globalization...
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...Management of human resources is similar to other aspect of management in the organization and an integrated part of it.” (Esen Evren Shrm Work Place Violence Survey 2003) “SHRM is the means of aligning the management of human resources with the strategic content of the business. This is based on the concept of strategic Fit, which states that to maximize competitive advantage; a firm must match its capabilities and resources to the opportunities available in the external environment. This is called the strategic fit model.” “Strategic human resource defines employees as a resource, an asset, that provides competitive advantage to an organization, and on whom organizational success is leveraged.” The human resource which is the rarest of resources available to an organization and is quintessential to any organization for its sustainment and development. In the world of globalization where the capital flow is not limited and it effortlessly flows to the infrastructural sound economies. As the infrastructure and other assets can be developed with time and effort, the uniqueness lies in the human resource of that country. Though technology is playing an important role in present scenario the pivotal role is still played by the man and not the machine. Strategic HRM is a complex process which is constantly under the eye of economic gurus. SHRM is the merger or an advanced stage of traditional HRM. SHRM integrates traditional HRM activities with the strategies adapted...
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...Executive Summary The paper presents its analysis on the HR policies and procedures and discusses about some of the best practises when it comes to performance management in an organization. Some of the key practises discussed in the paper would be: • Setting up effective goals • Panning and continuous monitoring of the execution of the goals • Refer to multiple sources of information and systems to extract the data on performance metrics • Document and record the progress the observations and action items so that they can be referred for future use • Adequate coaching and training to the management to handle the talent and manage their careers • Appraising and rewarding policies to encourage and motivate the performers in the company The paper looks to analyze a few case examples from various companies and relates them to the HR practises best creating a link between them. Finally it concludes by highlighting the current scenario and its challenges and recommends a few new methodologies in order to adapt and align with the changing business strategies. Introduction: Performance improvement with the role of performance management is probably the most talked about topic in today’s workplace. The question is that why suddenly the focus on performance management now. The ever increasing business pressure has compelled the organizations to become more effective and efficient and to execute better on business strategy. While the Human Resource partners understand the importance...
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...manage employee in an organized manner, but with the passage of time need were felt to shift to formalization. The level of HRM practices do not show the formalized structure, therefore it is found mandatory to focus our country so that a step towards the identification and filling of gaps is initiated. HRM role is supposed to be very inclined towards humanitarian factors. In Pakistan the issue of traditional management is required to be addressed to transform it to HRM conceptualization in true letter and spirit. In Pakistan context this article is being written with the confidence that it will help managers to link the global HRM practices in local context in their organizations. Keywords: HRM, Organisation Pakistan. International Refereed Research Journal ■ www.researchersworld.com ■ Vol.–IV, Issue–1, January 2013 [78] ResearchersWorld INTRODUCTION: -Journal of Arts, Science & Commerce ■ E-ISSN 2229-4686 ■ ISSN 2231-4172 IMPORTANCE OF HUMAN RESOURCE MANAGEMENT: Human resource management is the part of the organization that is concerned with the “people” dimension (DeCenzo and Robbins, 1996). It is a staff, or support, junction in the organizations. Its role is to provide assistance in HRM matters to line employees, or those directly involved in producing the organization’s goods and...
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...ho w it emerged, to provide some evidence of its context, to discuss its potential and future development. Many specialists underlined the fact that human resource requires more attention and careful management then any other resource of an organization. The role of the HR manager must parallel the needs of the changing organization. Successful organizations are becoming more adaptable, resilient, quick to change directions, and customer -centered. Within this environment, the HR professional must learn how to manage effectively through planning, organizing, leading and controlling the human resource and be knowledgeable of emerging trends in training and employee development. Keywords: management, human resource, personnel administration, talent management, sk ills, knowledge, international HRM, HRM trends, policies, motivation, relation, HR manager JEL classification: M12 INTRODUCTION Human resource management is a process of bringing people and organizations together so that the goals of each other are met . The role of HR manager is shifting from that of a protector and screener to the role of a planner and change agent. Personnel directors are the new corporate “heroes”. The today focus in business is personnel. Nowadays it is not possible to show a good financial or operating report unless your personnel relations are in order. The major purpose of HRM is to increase...
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...ABSTRACT: This new age economy, with its attendant paradigm shifts in relation to the human capital, in terms of its acquisition, utilization, development and retention, has placed a heavy demand on today’s HR professionals. Today HR is expected to identify potential talent and also comprehend, conceptualize and implement relevant strategies to contribute effectively to achieve organizational objectives. Hence a serious concern of every HR manager in order to survive this ‘War for Talent’, is to fight against a limited and diminishing pool of qualified available candidates to replace valuable employees when they leave, dramatically underscoring the difficulty to attract, motivate and retain the best employees in an organization. Our project covers the introduction and importance of talent management. It is followed by the application of talent management in National Bank of Pakistan and recommendations for the bank to retain and improve its talent. LITERATURE REVIEW: A detailed survey of the concerned literature has been carried out based on various journals, reviews concerned magazines and internet and presented below: Any Organization needs to have a vision and a well defined strategy on hiring for the future. We should have the right talent to attract and retain the best available talent for which a number of measures for talent management are required. [KARTHIKEYAN, 2007]. Emphasis has been paid on initiatives that can be put in place to help organization to retain...
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...inputs of this category may be largely termed as human resources working in the form of entrepreneurs, managers and workers. No amount of production of any good or service is possible in their absence. Even with the given factor - inputs (factors of production) of the first category, the magnitude of goods and services and their quality depend on the quality of such human resources. In the present day society, the need for well developed and qualified human resources is being felt very profoundly to successfully face cut-throat competition. This is because the modern commercial and industrial scenario is characterized by mega-sized organizations, global competitions, innovative and newer wide variety of goods and services and ever changing technology. In this situation, the development of human resources has assumed more significance so as to understand and use ever - changing technology and to do the job effectively and efficiently, eventually leading to customer satisfaction and economically viable and commercially profitable organizational units. In other words, human resource development (HRD) is not being considered as an end in itself but it is being practiced as a dynamic and creative means to achieve increased productivity and profitability, improved morale and career development of employees, better industrial relations, etc., to...
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...RIORDAN MANUFACTURING Problem Solution: Riordan Manufacturing University of Phoenix MMPBL/530 November 14, 2011 Donnetta Webb Problem Solution: Riordan Manufacturing The Riordan scenario shows the issue with the company personnel and organizational leadership. Riordan Manufacturing is a global plastics producer employing 550 people with projected annual earnings of $46 million. The company is owned by Riordan Industries, a Fortune 1000 enterprise with revenues in excess of $1 billion. Riordans major customers are automotive parts manufactures, aircraft manufacturers, the Department of Defense, beverage makers and bottlers, and appliance manufacturers. The current reward system at Riordan is not performance and leans on other factors that may be a hindrance to some individuals who may believe that they are deserving, thus resulting in a decline in morale and work ethic because of the morale system. Riordan faces conflict of interest between top management in various areas causing a gap between members of top management and also employees. The CEO knows that something must happen and is considering his options that may include the overhauling of a new Human Resources (HR) system that will provide motivation, new reward system, or a change in pay for employees (Scenario 2: Riordan manufacturing). The employees are potentially looking for jobs elsewhere, and the leadership is guessing at solutions. The company decides to outsource a third party for an unbiased...
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...professionally from experts all over the world. E-HRM is the term that defines “outsourcing HR” more technically. This paper includes academic journal articles and other literary sources; in addition company analysis examples are also included in this task. The issues discussed in particular are the evaluation of HRM factions in terms of outsourcing. Table of Contents Executive Summary 1 Introduction 3 Discussion 4 Concept of Our Sourcing 4 HR Fuctions Generally Outsourced 5 Recruitment 5 Training 5 Learning 6 Advantages and Disadvantages of HR Outsourcing 7 Advantages of Outsourcing HR 7 Disadvantages of Outsourcing HR 9 E-HRM 10 Role of E-HRM in Outsourcing HRM Function 11 Advice to the Client 13 Case Scenario Summary 13 Advice 13 Conclusion 16 References 18 Report on Outsourcing Introduction The Intelligent outsourcing is the use of contracted resources, assets and capabilities of a third party, guaranteed quality criteria, performance and value levels against the cost, as well as an evaluation method in order to provide services previously performed within the company. Possibly involve the transfer of part of the existing service provider staff, and /or transformation / rejuvenation support business processes and technology. That is, Outsourcing, outsourcing also called, is the process in which a company delegates a portion of its business process to an external...
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...Human Resource Training Techniques Human Resource Management, Section E2C Introduction Training is an essential part of today's business world to ensure the ability and quality of workers entering or maintaining the work force. Proper training decreases the amount of turnovers, increases quality of a job done, and creates a standard of the environment that the work is to be done in, among other things. There are many different training techniques that can be used depending on the type of job, type of company, or type of employee. By having knowledgeable trainers and willing employees, proper training can boost employee morale and productivity by having the best possible understanding of their objectivity. Goals for training First and foremost, it is important for a Human Resource department to have clear and defined goals outlined, based on the company's mission, belief and target. Once this has been determined, a breakdown of job sets can be established. Within each job set, the necessary skills and tools will be defined in order to achieve specific tasks in order to function as an overall unit. When the goals are clearly conveyed to both new and current employees, it is important to develop an understanding of why these goals are important, how to maintain them, and the impact of the people working toward them. By having a concise set of goals outlined, the Human Resource team can effectively adhere to standards set forth...
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...Muruganandham, Sudharsana Raamanujan, R, P. Nandakumar, M. Sasi Siddharth Thiagarajar College of Engineering, vr_muruganandham@hotmail.com, siddharth_mss@sify.com raamanujan@gmail.com, nandacivil@gmail.com The global economic scenario is undergoing a major innovative metamorphosis at a rate never experienced before. All organizations have their brands to face the global marketing challenges to secure a role of leader in this state of economic revolution. Our paper identifies the current marketing challenges and global economic threats for service industries. Besides our paper also explores the management strategies to overcome these challenges in the liberalized economy. The banking service is considered, where the franchising marketing strategies, introduction of new products and delightful customer service by new private sector banks and foreign banks pose a serious threat to the existence and survival of public sector banks profitwise. Hence our paper deeply discusses the benefits of e-banking with a view to minimize transaction cost cum operating expenses thereby increasing the overall net profit to enable for successful survival by overcoming the threats posed by foreign banks. 455 Ball Bouncing Exercise Jayanta K. Nandi, ICFAI Business School, Jaipur, jknandi@rediffmail.com This exercise is aimed at to demonstrate such dynamics that influence the individuals to achieve the organizational goal as a whole, more effectively and efficiently. During this exercise...
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...A Dissertation Report On “Putting HR on Balanced Scorecard” (A Case Study of Verizon) (SUBMITTED TOWARDS PARTIAL FULFILLMENT OF POST GRADUATE DIPLOMA IN MANAGEMENT) (Approved by AICTE, Govt. of India) ACADEMIC SESSION (2008-10) Under the guidance of: Submitted by: Supervisor Name Your Name Lecturer (college name) Roll: - PGDM-08/012 College Address PREFACE There is a famous saying “The theory without practical is lame and practical without theory is blind.” Alignment of the Human Resource with the overall strategy of the company is a very big and toughest challenge for the company. Human resource is an important part of any business and managing them is an important task. Our institution has come forward with the opportunity to bridge the gap by imparting modern scientific management principle underlying the concept of the future prospective managers. To the emphasis on practical aspect of management education the faculty of College Name has with a modern system of practical training of repute and following management technique to the student as integral part of PGDM. ACKNOWLEDGEMENT “It is not possible to prepare a project report without the assistance & encouragement of other people. This one is certainly no exception.” On the very outset of this report, I would like to extend my sincere & heartfelt obligation towards all the personages...
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...it works, and Who should contribute to make it happen. News categories: Enterprise and business strategy, Finance and accounting, Performance management and controlling, Information Technology by Juergen H. Daum Table of content: Intro Why should a company consider to move Beyond Budgeting ? How does the Beyond Budgeting model work ? Who should contribute to make it happen ? The Transition Route – Major success factors Summary Additional resources (updated Jan 2005) “Fixed budgets don’t work today. A budget is a too static instrument and locks managers into the past - Daum New! - visit J.H.D.'s Beyond Budgeting Info Center - including latest BB insight materials, interviews with BB pioneers etc. - here an extract: | J.D.'s insight article "Beyond Budgeting" | Interview with Lennart Francke, CFO of Svenska Handelsbanken | Panel Discussion with Borealis, Nestlé, and Unilever | Interview with Jeremy Hope – co-founder of the Beyond Budgeting Round Table | Interview with J.D. on finance and IT | Intro Three years ago I presented to a group of senior executives at the headquarters of a large U.S. based consumer products company with global operations the concept of “Strategic Enterprise Management” (SEM) – a concept that ties enterprise management closer to strategy and establishes management processes that make it easier to manage trade offs in the business system and to adapt strategy, operative activities, and resource utilization plans faster...
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