...support the organization will need once they are absent. As the impact of technology has grown across global enterprises, IT has become critical to every corporate function, and IT effectiveness has become a competitive weapon. The key to maintaining department wide continuity and reliability is identifying not just the stars of tomorrow, but going a few levels deeper to scope out employees with the potential to step up to the plate years from now (Nash). Globalization and corporate productivity is driven increasingly by information technology’s ability to make data available to decision makers anytime, anywhere. The CIO must understand the company’s products, services and structure like never before and wear a number of different hats while working with internal and external stakeholders globally. In addition to critical knowledge and experience, world-class CIOs possess a portfolio of personal and performance competencies that define them as true business partners within the corporation. The common refrain is, “Why should we take efforts for identifying a successor when the organization itself does not show interest?” Secondly, it is a feeling that grooming...
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...As learned through the textbook and other references for this course the management theories and practices utilized within an organization can help or hinder the success of said organization. Through this paper I will review the strengths and weaknesses of American Healthcare Corporation’s (AHC) IT&S Southern Division as well as critique their primary leader. AHC’s IT&S Southern Division AHC is a large for-profit national healthcare provider network owning and managing over 150 hospitals, 40 surgery centers and hundreds of physician practices across the continental United States. AHC’s primary goal is to provide industry-leading healthcare in the most efficient and cost effective manner with the highest level of patient outcomes and satisfaction. AHC’s history spans over 40 years and was founded by doctors who wanted a better care path for their patients. AHC is comprised of several divisions broken down regionally across the nation and has also broken down key “shared services” departments to service and support the divisions. My analysis will focus on the IT&S Southern Division of AHC. IT&S Southern Division is responsible for the technical support and services of 24 hospitals, 10 surgery centers and 110 physician practices across Alabama, Florida, Georgia and South Carolina. The services provided span the information technology gamut including infrastructure, clinical applications support, physician support, project management and a 24 hour help desk. To enable the...
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...The traditional, evolved and transformational role of CIOs Mawuena K. Raven University of Maryland University College Abstract There is no doubt that organization since the 1990s are viewing information technology (IT) as an integral part of their strategy for the future. It is not seen only, like in the past, as a simple tool to communicate and decrease production costs, but there is a total recognition on the role it plays and continues to play in business performance and strategic planning. A situation that is necessitating a similar makeover and transformation of IT departments are structured and run. It is how the Chief Information Officer (CIO) came about, as a direct result of this shift. There is not a single and universal way of defining the CIO and his or her job description and responsibilities he or she might have within an organization depend on its structure, and how the organization is trying to achieve throughout the position. Nevertheless, and until recently organization hire CIOs as "simply department managers who ensure that all PC's can be turned on and that the processes work". But, because and like never before, businesses are relying on information technology to gain competitive advantage, the job and responsibilities of the CIO is evolving, making the position that can help transform the entire organization objective by innovating and sustaining its core competencies and knowledge that will...
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...Incident, and the Pullman Strike eliminated Samuel Gompers’ leadership effectiveness in the AFL. 2. While the CIO and KOL shared somewhat the “one big union” concept, the CIO’s goals were more similar to the AFL than to the KOL. 3. One change since 1950 is organized labor’s current emphasis on short-range reform instead of long-range material goals. 4. The leadership of the Knights of Labor was more interested in seeking higher wage increases for employees than in seeking moral betterment . 5. The new Change to Win federation believes that the AFL-CIO should be supportive of the Democratic Party, even when party leaders did not stand with organized labor on key issues, such as opposition to the North American Free Trade Agreement and subsequent proposed trade pacts. 6. Many new members joined the Knights of Labor because of the organization’s “get tough” militant stance during the Haymarket Riot. 7. Organized labor repeated its success in three previous presidential elections by delivering a very large majority of union members for Obama. 8. The sit-down strike helped the CIO to obtain union membership in the 1930s, and it was soon approved by the Supreme Court. 9. Member unions of the Change to Win federation are encouraged to devote 50 percent of their annual operating budget toward union organizing activities, compared to a goal of 30 percent for AFL-CIO affiliated unions. 10. The Homestead Incident unlike the Ludlow Massacre showed the public that union...
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...Incident, and the Pullman Strike eliminated Samuel Gompers’ leadership effectiveness in the AFL. 2. While the CIO and KOL shared somewhat the “one big union” concept, the CIO’s goals were more similar to the AFL than to the KOL. 3. One change since 1950 is organized labor’s current emphasis on short-range reform instead of long-range material goals. 4. The leadership of the Knights of Labor was more interested in seeking higher wage increases for employees than in seeking moral betterment . 5. The new Change to Win federation believes that the AFL-CIO should be supportive of the Democratic Party, even when party leaders did not stand with organized labor on key issues, such as opposition to the North American Free Trade Agreement and subsequent proposed trade pacts. 6. Many new members joined the Knights of Labor because of the organization’s “get tough” militant stance during the Haymarket Riot. 7. Organized labor repeated its success in three previous presidential elections by delivering a very large majority of union members for Obama. 8. The sit-down strike helped the CIO to obtain union membership in the 1930s, and it was soon approved by the Supreme Court. 9. Member unions of the Change to Win federation are encouraged to devote 50 percent of their annual operating budget toward union organizing activities, compared to a goal of 30 percent for AFL-CIO affiliated unions. 10. The Homestead Incident unlike the Ludlow Massacre showed the public that union...
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...Journeyman Cordwainers (shoemakers), to the formation of national unions such as the National Labor Union (NLU) and the Knights of Labor, creation of the American Federation of Labor (AFL), and the Congress of International Organizations (CIO), the merger of the AFL-CIO, and its breakup through the defection of the national unions that formed the Change to Win (CTW) coalition (Fossum, 2012, pp. 27-34, 53-54). Paralleling the union development was a series of national labor legislation: Railway Labor Act (1926), Norris-LaGuardia Act (1932) legitimizing collective bargaining, National Industrial Recovery Act (1933), ruled unconstitutional in 1935, National Labor Relations Act (Wagner Act, 1935) establishing the National Labor Relations Board (NLRB), Taft-Hartley Act (1947), and Landrum-Griffin Act (1959) (Fossum, 2012, pp. 63-75). This paper will examine this evolution of the legal status of American unions and what union activities were restricted by laws and courts; the major contributing causes to the failure of uplift unionism; advantages and disadvantages of a business union vs. labor political party approach; leading personalities contributing to the definition of labor relations in the United States; and the most effective union leaders during the 1930s and 1940s and would they be effective now. Legal Status of American Unions: Activities Restricted by Laws and Courts Initially American courts dealt with union organizing and collective bargaining efforts as a conspiracy...
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...Early in the book, Jim Barton gets a valuable piece of advice: "You've got to know what you don't know." Why is it so important for CIOs to recognize their own shortcomings? Nolan: Good general managers know what they don't know. They build skills to create an environment around them--including people they trust, outside sources, self-education--to ensure they don't make huge mistakes by not appreciating aspects of other functional areas. This is truly a unique management capability. Just as a CEO can come from a number of functional backgrounds, in IT, the general management skills are critically important, but so is the ability to understand what's unique to IT. Whoever is in that position needs to do [his or her] homework, and Jim Barton is exemplary in accomplishing that requirement. Austin: At one point in the book, Barton's predecessor, Bill Davies, lectures him on knowing everything before he goes to see the CEO. Davies has a different set of inclinations. He's not particularly interested in having a conversation with the CEO. There's that notion out there about what it takes to be a manager--that you're somebody who brings solutions, not questions. That's outmoded. It's part of knowing what you don't know. If you're a leader and you don't want others to know what you don't know, you're going to dig yourself a hole. Nolan: When I was running a consulting firm [Nolan Norton & Co.], we would provide the IT background and training for really smart MBAs and others...
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...catching. These factors included the great depression, passing of federal labor laws, which made it easier to organize workers, and the emergence of AFL leaders who wanted to organized unskilled workers into industrial unions. In 1935 these AFL leaders who wanted to organize unskilled workers formed Congress of industrial Organizations (CIO). CIO was created to work within the AFL yet issues occurred between AFL leaders and power rivalries within the AFL. CIO’s strategy was to organize all workers into a given company rather than focus on certain crafts. This was quite successful through sit down strikes. Before the break of AFL and CIO in 1937 the CIO had more than 3.7 million members and exceeded AFL members by 300,000 workers. Early 1950s CIO and AFL realized power was being sacrificed fighting against each other and employers. In result George Meany and Walter Reuther, president of AFL, merged into AFL-CIO (Cascio, 2010, p. 514). Issues AFL-CIO has experienced issues in the past. In AFL-CIO 50th anniversary, several union leaders were upset over the decline of members. These union leaders pressured AFL-CIO to change the union’s priorities from spending on political activities such as lobbying to organizing activities such as campaigns to unionize nonunion workers. As a result of the conflict several unions left AFL-CIO and formed another organization named Change to Win, 2005. The new federation included...
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...so it provides optimal benefits to operations of the company. AAA Management's New Organizational Structure | CIO | CEO | CTO | CPO | Vice Presidents | CSO CKO | Managers | Analysts | Essay Answer1:- Let’s look at the different roles and responsibility of title listed above before going into discussion for effective reorganization. CEO: The job title, CEO (Chief executive officer), refers to the head of an organization as in the person who presides over or is in charge of an organization. The Chief Executive Officer (CEO) is the highest ranking executive manager in a corporation or organization. The CEO has specific responsibilities depending on the needs of his or her organization. The job description of a CEO varies by organization. Creating, communicating, and implementing the organization’s vision, mission, and overall direction. Leading the development and implementation of the overall organization strategy. http://humanresources.about.com/od/job-titles/f/Chief-Executive-Officer-Ceo-Do.htm CIO: The CIO position emerged in the early 1980s in response to the pervasive use of IT in firms and the emergence of the information economy. The CIO position gradually became more influential as IT increasingly played a central role in business processes and firm strategy. Today’s CIOs are often members of the firm’s C-level executive team and assume many influential roles and responsibilities besides maintaining...
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...FOR CIOS Emerging Business Technology Priorities Landscape: The Business Technology Agenda Playbook by Marc Cecere and Charlotte Wang March 22, 2016 Why Read This Report Key Takeaways In the age of the customer, the focus of technology management must shift toward winning, serving, and retaining customers. Understanding how and where to prioritize this shift is a critical aspect of technology leadership. This report describes the landscape of options CIOs must navigate to lead in the age of the customer — options that both simplify existing information technology (IT) services and accelerate new business technology (BT) capabilities. Focus Scarce Resources On Business Technology Initiatives Strategic business capabilities create perceived differential value in the mind of the customer. By focusing scarce BT resources on strategic capabilities, CIOs can dramatically shift the role of technology management in creating superior customer experience and delivering customer value. This is an update of a previously published report; Forrester reviews and revises it periodically for continued relevance and accuracy. Reduce Complexity By Simplifying IT Legacy In the age of the customer, business must become agile and operate at the speed of the market. To achieve agility, CIOs must remove the complexity of the underlying technology surrounding generic capabilities by engaging the executive team to compromise on generic technologies. Prepare The Technology Organization With New Skills...
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...Management Information Systems Reaction Paper Engaging in CIO-‐CxO "Conversations that Matter": An Interview with Peter Keen Done by: Rime OUADI Supervised by: Dr. BENMOUSSA Table of Contents Introduction: ..................................................................................................................... 3 My reaction: ...................................................................................................................... 3 Conclusion: ........................................................................................................................ 9 References: ...................................................................................................................... 10 2 Introduction: Known as “One of the top 100 business gurus in the world and thought leaders with impact” in 2003 according to The Global Speakers Bureau’s website, Dr. Keen is a distinguished international consultant, educator, public speaker and writer in many prestigious universities, such as Harvard, Stanford...
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...Mini-Case: Predicting Future HMIS Trends by Chief Information Officers Read the Mini-Case: Predicting Future HMIS Trends by Chief Information Officers on Page 41 of the text. Access the 2008 HIMSS Leadership Survey PDF file and write a paper that addresses the following: 1. Discuss why you think a CIO survey is important for the HMIS industry. 2. Based on the information provided in the Mini-Case and survey, explain what types of hardware investments are most important to the future of HMIS. 3. Compare your selections and reasoning with the actual survey results. 4. Based on the survey results. Discuss why you think investment in Electronic Health Records (EHR) has become a top priority for CIOs in the coming year. Your paper must be two to three double-spaced pages (excluding title and reference pages) and formatted according to APA style as outlined in the Ashford Writing Center. Utilize a minimum of two scholarly and/or peer-reviewed sources that were published within the last five years. All sources must be documented in APA style, as outlined in the Ashford Writing Center. The text from the Book: Additional Readings : Sam Geist, “Are You a Boss or a Leader?” Super Vision 67 (January 2006) Paul Glen, “Developing the Managerial Mind,” Computer World 40 (January 9, 2006). Stephen R. Robbins, The Truth About Managing People… And Nothing But the Truth. (Upper Saddle River, NJ: Prentice Hall, 2003). Jack Welch and Suzy Welch, “The Leadership Mindset,” BusinessWeek...
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... 4.4 Level of advancement of the IT and software industry sectors……….… 11 3.5 The role of CIOs in promoting digital economy evolution……………….. 14 4. Conclusion………………………………………………...…………………...…. 17 5. References……………………………………………....…..………………...…. 19 1. 1. Abstract This report is an analysis of digital economy evolution and the role of the CIO in the South African ICT sector, looking at the following five points: (i) Research and innovation in the ICT environment. (ii) Human capital development in the ICT environment. (iii) The level of advancement of ICT networks and services. (iv) The level of advancement of the IT and software industry sectors. (v) The role of CIOs in promoting digital economy evolution. 2. Introduction This report is an analysis of the digital economy evolution and the CIO’s in the South African ICT sector. The CIO does not have much influence in the areas of ICT such as, the ICT sector itself, research, ICT sector innovation, human capital development, ICT networks, services and software development, as these areas are controlled by the government and global multi-national organisation that have the capital to invest in innovation hubs, universities, research and development centres. However, the CIO must consider their level of advancements of the IT areas in order to best serve their organisation. The CIO does however have direct control over areas such as, innovation...
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...CIO Challenges – Preparing for IT Leadership ITM T 6:00pm-9:30pm SPRING 2012 Date: 03/28/2012 ------------------------------------------------- INTRODUCTION (5 Points) Jim Barton, the former head of Loan Operations, is appointed the new CIO of the IVK Corporation as the new CEO is attempting a turnaround following a period of slowing business performance1. Barton has no IT background and the serious challenges gave him very little time to learn what effective IT management is all about. The story narrated to us three events Barton had experienced in the weekend before he entered the new office. On Friday evening, in the bar, he mysteriously encountered a wise kid who gave him a surprisingly good advice and inspiration by telling him it is important to know what you don’t know. On Sunday morning, during his jogging, Barton met with Bill Davies, the former CIO ad IVK. Bill told Jim that he “won’t last one year” in the job of CIO, which reminded Jim of the harsh truth that he would be judged on his performance, regardless of the lack of experience in the area that was his starting point. On the afternoon of the same day, Barton’s consultant and girlfriend Maggie made a very good suggestion that Barton should arrange meetings with CIOs, analysts, investors, customers, and other IT movers and shakers to help him better understand the role of a CIO. ------------------------------------------------- ISSUES/PROBLEMS (20 Points) * In taking on a new assignment, how can...
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...Why do you think a CIO survey is important for the HMIS industry? The role of a CIO requires a professional leader that is able to have different skills to do this job. One of the most important skills is communication, the abilities to communicate with others is essential for this role. Another skill is being a good leader by earning respect and trust of the organization. A good essential point of a CIO is to learn from his/her own mistakes and understand that sometimes it is not possible to make things happen the first time; thus to learn from those mistakes to their advantage. The CIO position plays a critical role in the company’s success not only on the productivity of his/her employees, but also how well can they deliver the information to the administrative and professional staff in supporting the services of the organization. A survey is definitely on of the most important steps that an efficient CIO should take in consideration. This information should be able to provide feedback for the CIO to be more effective. Even though, this is a continuous process it will make positive impact to the organization. In addition, this will be good for the success of his or her employees working under his/her command, in which eventually translate into the organization’s success. Furthermore, communication and the sharing of a technology vision among senior management level are also critical in determining the success of the HMIS leadership. Having a good HMIS...
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