...Using the CMM in Small Organizations ---Company XYZ Abstract The Capability Maturity Model (CMM) for Software developed by the Software Engineering Institute has had a major influence on software process and quality improvement around the world. This paper discusses how to use the CMM correctly and effectively in small organizations ,analyze the current stat of the company and how to make the company get into a higher level .By using questionnaires ,analyzing the collected information and giving my recommendation . Introduction The Software CMM defines a five-level framework for how an organization matures its software process. The most well-known aspect of the CMM is its description of five stages, or maturity levels, of an organization’s software process .These levels describe an evolutionary path from ad hoc, chaotic processes to mature, disciplined software processes. The five maturity levels prescribe priorities for successful process improvement, whose validity has been documented in many case studies and surveys. Here is the table of 5 maturity levels , different focus and KPAs . |Level |Focus | |Small |16 – 50 employees and several products | |Very small |3 – 15 employees and several products ...
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...items if they meet a market need. QA is more than just testing the quality of aspects of a product, service or facility, it analyzes the quality to make sure it conforms to specific requirements and comply with established plans. Quality assurance is the process of verifying or determining whether products or services meet or exceed customer expectations. Quality assurance is a process-driven approach with specific steps to help define and attain goals. This process considers design, development, production, and service. Quality Methods There are five Major Industry Recognized Quality Methods: 1. Capability Maturity Model Integration (CMMI). 2. IT Infrastructure Library (ITIL). 3. Control Objectives for Information and Related Technology (COBIT) 4. Six Sigma 5. ISO 9000 CMMI Capability Maturity Model Integration (CMMI) is a process improvement...
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...-Süreç İyileştirme- Süreç Ø Süreç– belirli bir amaç doğrultusunda yerine getirilen bir dizi adım (IEEE-Elektrik Elektronik Mühendisliği Kurumu) Ø Süreç– belirli bir son ürün/sonuç meydana getirmek amacıyla kişilerin, materyallerin, enerji, ekipman ve prosedürlerin iş faaliyetleri olarak tasarlanması (Alıntı: Pall, Gabriel A. Quality Process Management. Englewood Cliffs, N.J.: Prentice Hall, 1987.) Ø Süreç– bir modele ait uygulamaların gerçekleştirilmesi için yapılan faaliyetler bütünü (CMMI sözlüğü) Süreç Yönetimi Görevler arasındaki ilişkiyi tanımlayan prosedür ve yöntemler Beceri, eğitim ve Aletler Motivasyon ve sahibi ekipman kişiler Süreç Yönetimi Bir sistemin kalitesi, o sistemin ◦ Elde edilmesi, ◦ Geliştirilmesi, ◦ Bakımına ilişkin süreçlerin kalitesinden etkilenir. Yetkin Olmayan Süreçler Süreçler geçicidir ve bu süreçleri uygulayanlar tarafından anlık olarak yönetilirler. Süreç tanımlarına tam olarak uyulmaz veya hayata geçirilmez. Performans mevcut uygulayıcılara bağımlıdır. Projenin mevcut durumu limitli olarak anlaşılabilir. Olgunlaşmamış süreçler yangınla savaşmaya benzer: İyileştirme yapacak zaman yoktur – bunun yerine uygulayıcılar hep reaktif durumdadır. Yangınla savaşmaya çalışanlar yanar. Közler sonradan yeniden alev alabilir. İyileştirilmiş Süreçler Süreç tanımları fiilen yapılan iş ile tutarlıdır. Tanımlı, belgelenmiş ve sürekli iyileştirilmektedir. Yönetim ve diğer herkes...
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...Process Improvement Champions, Sponsors, and Groups Process improvement efforts generally require the following individuals and groups: PI Sponsor—The person from the organization responsible for overseeing the entire PI effort. This person generally has the power to allocate funds and personnel. This person is usually at the directorate level or above. PI Champion—This is the public relations person for the PI effort. This personmay or may not also serve as the EPG Lead. This person markets the idea, approach, and results of PI. Engineering Process Group (EPG) Lead—This person leads the group thatreviews processes. This person assigns tasks to the EPG members, monitors their efforts, and plans the daily duties of the EPG. Interpreting the CMMI. A process Improvement Approach. Second Edition. Margaret K.Kulpa, Kent A.Johnson Página 1 EPG Members—these individuals serve on the EPG as committee members. They are responsible for ensuring that process improvement documentation is written and followed. They are also responsible for generating metrics totrack the process improvement process. They lead the PATs. Process Action Teams (PATs)—These teams generate the process improvement documentation—policies, processes, procedures, charters, and Action Plans. Transition Partner—Usually one or two individuals who are outside consultants brought in to help set up, plan, lead, and monitor progress in organizational process improvement. These...
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... analizando las características más sobresalientes y su relación con el TSP y CMMI. 1. INTRODUCCION En los últimos tiempos, el software se ha convertido en un elemento de vital importancia en las organizaciones, de ahí que sea igualmente relevante conocer metodologías prácticas que faciliten su desarrollo. El proceso de desarrollo a su vez, ha sido concebido como una serie de etapas que hay que cursar, normalmente empezando por el análisis de requisitos, pasando luego por el análisis del sistema, diseño, implementación, pruebas, implantación y mantenimiento; todos estos pasos, buscando obtener un producto de calidad que satisfaga las necesidades de clientes y usuarios [1]. Al principio de la Ingeniería de software, este se desarrollaba siguiendo las etapas anteriores de manera estrictamente secuencial, lo que hacía que el producto se viera en un periodo bastante tardío y que la entrega del mismo fuese más lenta. Paulatinamente, fueron apareciendo otros modelos que proponían ciclos cortos que aceleraban la producción sin menoscabar en la calidad. Estos procesos de desarrollo hacían hincapié en elementos como los riesgos, la arquitectura, los requisitos, etc. pero no profundizaban en los procesos y en las personas, lo cual generaba vacios en la calidad del producto final. Con el tiempo, se crearon otros modelos que buscaron llenar estos vacios y fue así como aparecieron modelos como CMM, CMMI, TSP Y PSP. En los años 80, el Instituto de Ingeniería de Software SEI...
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...Communication Plan Outline “A communication plan documents the proposed and agreed upon paths and mechanisms of communication across a project. This needs to be updated at the start of each process based on the repetition work group assignments. Everyone on the project should be aware of how to communicate across the project and externally to the wider organization. Communication is a big overhead and can be a big drain on productivity. Hence, it is important to put focus on developing a good communication plan and practicing the discipline of following it” (MSF for CMMI Process Improvement, 2007,p 1). A solid communications plan contains several critical elements. Not every plan needs to include these elements, but using this outline will help not to omit an important component. Summary: Describe the situation at a high level Description and background of the issue or initiative Project goal /desired outcomes Communications objectives (e.g., awareness, attitude, and action) Dominant concerns or major issues Stakeholders: List stakeholders who benefit from project’s results and how each stakeholder will support the project. Internal stakeholders External stakeholders Audiences: List primary and secondary groups to target.. Internal audiences External audiences Messages: Define messages to communicate to various audiences. Key messages – should be two-to-three overriding messages...
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...Introduction A software process is a collection of activities, methods and transformations that are used or followed by software developers to build and maintain software and the software related products. In other words, software process provides a roadmap through which software is developed. Since the existence of software processes, many software projects continued to fail even when software processes were used hence software processes alone are not enough for the success of the software project. Pressman (2010) supported this view by indicating that the existence and use of software process does not guarantee that software developed will be on time, will meet customers’ needs and will be of high quality. The quality of software in today software industry has been given much attention due to increased demand for high quality software. The reason of increased demand is because high quality software plays an important role in modern business environment. As indicated earlier that software alone cannot guarantee high quality software, software process need to be assessed and improved in order to achieve high quality software. Software process improvement is defined as a set of activities which leads to a better process which suite business goals hence it results with high quality software delivered on time. Höggerl and Sehorz (2006) describe software...
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...Approaches to Process Performance Modeling: A Summary from the SEI Series of Workshops on CMMI High Maturity Measurement and Analysis Robert W. Stoddard II Dennis R. Goldenson January 2010 TECHNICAL REPORT CMU/SEI-2009-TR-021 ESC-TR-2009-021 Software Engineering Measurement and Analysis Unlimited distribution subject to the copyright. http://www.sei.cmu.edu This report was prepared for the SEI Administrative Agent ESC/XPK 5 Eglin Street Hanscom AFB, MA 01731-2100 The ideas and findings in this report should not be construed as an official DoD position. It is published in the interest of scientific and technical information exchange. This work is sponsored by the U.S. Department of Defense. The Software Engineering Institute is a federally funded research and development center sponsored by the U.S. Department of Defense. Copyright 2010 Carnegie Mellon University. NO WARRANTY THIS CARNEGIE MELLON UNIVERSITY AND SOFTWARE ENGINEERING INSTITUTE MATERIAL IS FURNISHED ON AN "AS-IS" BASIS. CARNEGIE MELLON UNIVERSITY MAKES NO WARRANTIES OF ANY KIND, EITHER EXPRESSED OR IMPLIED, AS TO ANY MATTER INCLUDING, BUT NOT LIMITED TO, WARRANTY OF FITNESS FOR PURPOSE OR MERCHANTABILITY, EXCLUSIVITY, OR RESULTS OBTAINED FROM USE OF THE MATERIAL. CARNEGIE MELLON UNIVERSITY DOES NOT MAKE ANY WARRANTY OF ANY KIND WITH RESPECT TO FREEDOM FROM PATENT, TRADEMARK, OR COPYRIGHT INFRINGEMENT. Use of any trademarks in this report is not intended in any way to infringe on...
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...CIS 554 Case Study 1 Week 3 Solution – A Graded Work Follow www.hwmojo.com link below to purchase solution http://www.hwmojo.com/products/cis554-case-study-1 Email us if you need help with anything else. Support@hwmojo.com CIS 554 Case Study 1: Reaching Success through Best Project Management Practices Due Week 3 and worth 80 points Read the following articles: 1. •“OPM3® Case Study: OPM3 in Action: Pinellas County IT Turns Around Performance and Customer Confidence”. Note: The article in PDF format can be found in the online course shell. 2. •“IT project management and virtual teams”. SIGMIS CPR '04 Proceedings of the 2004 SIGMIS conference on Computer personnel research: Careers, culture, and ethics in a networked environment, pages 129-133. Note: This article can be found in the ACM Digital Library Please follow the steps below to access ACM Digital Library: Login to iCampus at https://icampus.strayer.edu/login: From iCampus: Click STUDENT SERVICES>> Learning Resources Center >> Databases Scroll down to "Information Systems/Computing" The ACM Digital Library is below the heading. 3. Write a two to three (2-3) page paper in which you: Identify the common challenges that exist within IT projects based on the first article. Highlight the best practices that could be linked to the successful performance of IT project teams. Determine at least three (3) challenges that exist when working with virtual teams based on the...
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...Phase 2 Individual Project Software Processes Guillermo Alonso Table of Contents Section 1: Project Goals and Scope 3 Introduction 3 Section 2: Project Management Process 4 Planning 4 Executing 4 Monitoring and control 5 Section 3: Requirements Management 6 Purpose Statement 6 Budget Management 6 Schedule Management 7 Section 4: Process and Product Quality Assurance 8 Purpose Statement 8 Project procedure and Communication 8 Section 5: Software Development Methodology 10 Section 6: Standards 11 Section 7: Project Quality 12 Section 8: Product Quality 13 Section 9: Quality Checklist 14 Section 10: Maintenance and Support 15 Works Cited 16 Section 1: Project Goals and Scope Introduction Fenix Animation Incorporated (FAI) has recently approved the Web Store project to move forward for project initiation within the research and development group. This project will result in the development of new online store and supports FAI’s corporate strategy of providing progressive and modern solutions to their customers. While online stores services are easily available now days, FAI believes that developing a new service will allow customers to have a better experience with products as well as having a direct interaction with their company. The project in the other hand will allow for them to get direct feedback from their customers as well as have a better idea of what is that they desire. Additionally FAI understands that the products...
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...to other business. GLBA also offer protection against the practice of obtaining personal information through false pretenses. There are two parts that pertain to IT security which is Financial Privacy Rule which requires companies to notify there customers about there privacy practice and Safeguard rule which means a company must have a security plan in place to protect the consumer information. Sarbanes-Oxley Act- This act came into law in 2002 to regulate financial practice and corporate governance. This law is intended to hold board members and executives accountable for any financial data that is not accurate. These acts can be punishable by jail time or fines. 2. Discuss the levels of the CMMI process improvement approach. There are six levels in the CMMI process improvement approach beginning with level 0. Level 0 is nonexistent. At this level there is no need for security and security controls are not in place. Level 1 is the initial. This level is referred to as the as needed level. Level 2 is managed. This level is when the organizations regulate out of feeling instead of having a plan. The organization knows they need security and have risk it’s just not a plan in place. Level 3 is...
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...Executive Summary United Bank Limited (UBL) is one of the leading commercial bank in Pakistan which is currently having more than 1,000 branches nationally and 15 branches internationally. UBL has state of art online banking facility available for its customers and Deposits, Cheque Cash, Account Summary and Transfers can be easily done online. They have following services: • Commercial Banking • Consumer Banking • Corporate Banking • Foreign Exchange • Treasury • Overseas Banking Division Banking Industry Banking in Pakistan falls within 10 segments, which are as follows: Background of UBL: UBL has been operating since more than 47 years in Pakistan and has asset base of about 300 million with a network of about 1000 branches nationwide. It has its headoffice in Karachi when it got established in 1959. Subsidiary companies of UBL are: 1. United National Bank Limited 2. United Bank AG Zurich 3. UK UBL Fund Managers Ltd It’s operating an associate company in Muscat named Oman United Exchange Company. Long term rating of UBL is AA which denotes a quality organization. Short term rating of UBL is A-1+ which basically shows that organization is having timely payments. worthiness. Following is the Statement of Compliance with the code of Corporate Governance for the year ended december 31, 2006 issued by UBL This statement is being presented to comply with the Code of Corporate Governance (The Code) contained in the Regulation...
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...Stephanie Myers December 4, 2014 The Affordable Care Act and Medicaid Reimbursement Shortcomings Fewer physicians are accepting new Medicaid patients today, mainly because of low reimbursement rates and the large increase in the number of Medicaid enrollees. As many states have expanded Medicaid in response to the Affordable Care Act (ACA), which promises additional federal funds for a number of years, the number of Medicaid patients has increased dramatically. The problem is Medicaid only reimburses doctors about 60 percent of what private insurers pay (Glans, 2014). Many physicians limit the number of Medicaid patients they serve in comparison to those with private insurance because they simply cannot afford to take too many patients receiving subsidized care (Glans, 2014). Unfortunately, some refuse to accept any Medicaid patients, and with the shortage of primary care providers, is access really improving? Insurance officials recognize the reduced rates in some plans, and express are under enormous pressure to keep premiums affordable. They believe that physicians will make up for the lower pay by seeing more patients, since the plans tend to have smaller networks of doctors. From the provider perspective, if a rate has already been negotiated from insurance, it should be the same on or off the exchange since the same services is being provided (Rabin, 2013). Yet many physicians complain of not being able to see their current patients, so it is unlikely public insurance...
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...Windows services, Remoting, Entity framework, Linq, Share point – WSS exposure, Sales Force integration, Dial up USA. Ajax toolkit extender, Enterprise library, Crystal reports, Membership providers,In-home install api, Google api integration API integration : IBM SPSS, Google api federated login and white listing, Lumi , in-home install, Trumpia SMS. Database : RDBMS Concepts, MS SQL (2000, 2005, 2008), Oracle concepts, SQL integration services. Tools & Packages : Visual Studio.Net, FXCop, IBM SPSS, Lyris, Virtual Servers. Others : Microsoft project planner, Object Oriented Programming Concepts. Professional Summary • Currently working as Associate Project Manager(Technical) in Cybage Software Pvt. Ltd, Pune.(CMMI Level 5 and ISO 27001)...
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...[pic] Resume For MR. ROODARDUTH RAMLOCHUN FABE, MBCS CITP Chartered IT Professional (CITP) August, 2012 Date of Birth : 27th of June, 1968 Passport No : 1140014 Marital Status : Married Summary: • 23 years of varied experience in the IT industry • Experience and demonstrated strength as a Technical Business Planner / Senior Business Analyst • Excellent administrative, consulting and communication skills Awards: | |YEAR |AWARD |REMARKS | |1. |2011 |QCF Level 7 POSTGRADUATE Diploma in Business Management (PgDip) |ASSOCIATION OF BUSINESS EXECUTIVES | |2. |2003 |British Computer Society (Honours Degree) in Information Technology |BRITISH COMPUTER SOCIETY – Graduated on | | | |(Certificate PGM, Diploma PGM, Professional Graduate Diploma, |the 4th of October 2003 | | | |Professional Project) | | |3. |2001 |Advanced Diploma in Business Administration |ASSOCIATION OF BUSINESS EXECUTIVES | Further Studies: 1. MBA (TopUp) University of Sunderland (UK) - 2012 - Global Corporate Strategy - International Business Environment - Dissertation Education: | |YEAR ...
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