...and a critical description and analysis of performance management systems from the workplace • Techniques in providing feedback and coaching for improvements in performance • Knowledge of the relevant awards and certified agreements How your work should be presented: Your documentation must: a. Be of a professional standard (spelling, grammar, punctuation) b. Size 12, Arial Font c. 1.5 Spacing d. Add a Title page with your name, student number, subject, class no and trainer’s name. If you wish you can add a graphic or picture. (read How to write a report) e. All pages must have a Footer with the following details: • Date • Page numbering f. References – use references on the pages where they are used g. Check the layout by using print preview to ensure that the report is centred and balanced Assessment Instructions Part 1: Performance Review Template Document: • Copy and complete the following Employee Performance Review assessment template which is based on the job description that you have submitted for Assessment Task 1 • Attach the job description which they submitted for Task 1 EMPLOYEE PERFORMANCE REVIEW COMPANY NAME _______________________ EMPLOYEE INFORMATION Name Employee ID: _______________________________ Job Title...
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...and your proposed regulation interest you (briefly). Will this proposed regulation affect you or the business in which you are working? If so, how? Submit a copy of the proposed regulation along with your responses to these five questions. The proposed regulation can be submitted as either a separate Word document (.doc) or Adobe file (.pdf). This means you will submit two attachments to the Week 2 Dropbox: (1) a Word doc with the questions and your answers and (2) a copy of the proposed regulation you used for this assignment. (10 points) The administrative agency that controls this regulation is the Fish and Wildlife Service, which is under the Department of the Interior. This proposed regulation interests me because it affects wildlife that have done nothing but existed for many years and humans have infringed on their land. I have issues with companies who think that they can go in, do what this wish and not have to be held accountable for what they have done or for what they might do. 2. Describe the proposal/change. (10 points) The proposed regulation would authorize the incidental, but not intentional, taking of polar bears, and walruses in the Beaufort Sea and coast line of north Alaska while looking for and drilling of gas and oil. 3. Write the public comment which you would submit to this proposal. If the proposed regulation deadline has already passed, write the comment you would have submitted. Explain briefly what you wish to accomplish with your comment. (10...
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...CENTRE FOR POST GRADUATE STUDIES Limkokwing University of Creative Technology Department : Course Name : Commence Date: Submission Date: Lead Lecturer: E-mail : Centre for Post Graduate Studies MBA 10 July 2013 24 July 2013 Theang Kok Foo kftheang@yahoo.com Individual Assignment 1 @20% Learning Outcome (LO) Mapping Task LO1 Analyse and interpret financial and managerial report for decision making. #1 #2 #3 Bloom’s Taxonomy LO2 Understand the basic concepts used in the preparation of financial statements. Critically assess the information relayed by financial reporting. Use financial information for financial and corporate strategy purposes. #4 Cognitive domain: Evaluation [High Order of Thinking Skills] Affective domain: Characterisation LO3 #5 #6 LO4 #5 #6 MBF 1213 Managerial Accounting – MBA Major Module July/August 2013 Assignment 1 1 CENTRE FOR POST GRADUATE STUDIES YOUR TASK: Limkokwing University of Creative Technology CASE STUDY: Cost Behaviour and Cost Volume Profit Analysis 1. Using the High-Low method to estimate the per-unit variable costs and total fixed costs. 2. Using the single product setting of the Cost-Volume-Analysis (CVP) to calculate the break-even point. 3. Use CVP analysis to calculate the break-even point. 4. Prepare an income statement for the company. 5. Calculate the company’s margin of safety 6. Calculation of product units to be sold for a target profit after cost increased INSTRUCTION TO PAIR ASSIGNMENT...
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... Business Information Systems/BIS2 February 21, 2011 Chiedo Ugorji InformationSystems and Software Applications 2 - Please remove. Management Information Services A management department uses a computer based system that provides managers with the tools needed to organize, evaluating, and they run their departments more efficiently. They use software that can look at the past, present, andthefuture information. This is calledthe Management Information Service that includes the software to run the databases, the decision support system, and they also have applications that can run the department of the business more efficiently. These systems (management information systems) provide the department employee with the information to run his operations. It also supports the planning, effective resource management; it will enhance customer service, and promote communications. Decision Support Systems Decision Support Systems (DSS) is an interactive computer system that will obtain data from a wide range of sources, for the business...
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...OF LAGOS AND PLACEMENT UNIT LAGOS, NIGERIA Ag. DEP. DIRECTOR: JOHN U. NWALOR B.Sc. (MIT), M.Sc. (MIT), Telephone: 01-7403208-11 Ph.D. (Pittsburgh), FNSChE, MNSChE E-mail: directorcilpu@yahoo.com …………………………, 201… Dear Sir/Madam, STUDENTS’ INDUSTRIAL WORK- EXPERIENCE SCHEME {SIWES} SIWES YEAR………………………………….. The bearer Mr./Miss/Mrs.…………………………………………………………is a year ………………………..student in the Department of …………………………………….. He/She has expressed willingness to have his/her Industrial Training beginning from April, ………………………….. to September, …………………… . in your company. We are confident that your company can provide him/her the required exposure. It will be appreciated if you could let us know if you are prepared to take him/her for the training. We trust that we can always count on your support now and in the future in ensuring that SIWES continues to play its role in the formation of technical manpower for the economy. Please complete the attached form and send it back through the bearer. Thank you. DR. J. U. NWALOR, Ag. DEPUTY DIRECTOR, CENTRAL INDUSTRIAL LIAISON & PLACEMENT UNIT CENTRAL INDUSTRIAL LIAISON & PLACEMENT UNIT UNIVERSITY OF LAGOS STUDENTS’ INDUSTRIAL WORK- EXPERIENCE SCHEME (SIWES) OFFER OF PLACE OF INDUSTRIAL ATTACHMENT SIWES YEAR…..…. (TO BE COMPLETED BY THE...
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...------------------------------------------------- FACULTY OF BUSINESS ADMINISTRATION APPLIED INTERGRATED BUSINESS JOHN LEWIS’CUSTOMER SERVICE CASE STUDY Student Name : Bang Tran Hai Vo Student ID Number : 1305052015 Instructor : Dr. Cao Dinh Kien Hanoi, October – 2015 ------------------------------------------------- CONTENT 1. Introduction about John Lewis 2. John Lewis – A customer service and the success in keeping customer satisfaction 3. Bad practice of customer service 3.1 Analysis of the causes for bad customer service 3.2 Suggestion and Recommendation 4. Pllog 5. Refferences 1. Introduction John Lewis is a chain of upmarket department stores operating throughout Great Britain. The chain is owned by the John Lewis Partnership, which was created alongside the first store in the mid-1800s. The first John Lewis store was opened in 1864 in Oxford Street, London. The chain's slogan is "Never Knowingly Undersold" which has been in use since 1925. There are 45 stores throughout England, Scotland and Wales, including eleven "At Home" stores, and a "flexible format" store in Exeter. The store in Birmingham is the largest operated by the Partnership outside London. On 1 January 2008, the Oxford Street store was awarded a Royal Warrant from Her Majesty the Queen as: "suppliers of haberdashery and household goods". John Lewis Reading is also the holder of a Royal Warrant from...
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...Team B CIS/207 January 16, 2013 New System Proposal Riordan Manufacturing Company is leader in industry, and the company uses polymer materials to create solutions to customers. Dr. Riordan, a professor of chemistry founded Riordan Plastics Inc. by 1993 the company went to Riordan Plastics Inc. to Riordan Manufacturing Company and expanded the company into China. In 1991 the company supported commercial applications for his patent and the customers that use the products are the manufacturer of automotive parts, appliance manufactures, the manufactures of aircrafts, and the Department of Defense (DoD), alone with bottlers, and beverage makers (Riordan Mfg., 2012). The company’s earnings are $46 million and the total revenue excesses $1 Billion. Riordan Manufacturing Company has over 500 employees in Albany GA, Pontiac MI, and Hangzhou China (Riordan Mfg., 2012). Looking into the company’s system, there isn’t any security features established to prevent anyone from accessing information on the company’s intranet. Logins should be required to access the information within the company’s intranet and also should be monitored by the IT department. When the company expanded their operations in to Hangzhou China the fan manufacturing operation moved from Pontiac Michigan to Hangzhou China, team B need to look at the financing and accounting department systems because it was never addressed on the switch, just added more software and applications designed...
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...1.) Although having a resume and validating all of the potential applicants KSAO’s are an important step in the hiring and candidate selection process, I feel that the most important part of the hiring process would have to be the actual job interview. According to Bianca Audra she claims that standardized interview procedures yield in hiring a better quality of candidates than performing unstructured interviews. I think that by increasing the number of test or the number of forms that candidates have to take or fill out for the position of store managers will not suffice nor yield better results. The method that Tanglewood currently uses to hire managers is similar to the method that is used to hire store associates. I feel that a change is required when it comes to the selection plan if Tanglewood expects to hire the best employees out there. The department manager position requires that the potential employees take on a greater responsibility, and perform their work more intelligently. So in order to accomplish that, and hire employees that will perform those types of duties, Tanglewood must tailor our selection methods to match the specific KSAO’s that are required for the position. The more closely we measure the applicants KSAO’s to match to what is required for the position at hand the better results we would produce. We cannot accomplish that if we continue to completely apply our current selection plan across all positions within the store. I recommend that...
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...THE HONG KONG UNIVERSITY OF SCIENCE & TECHNOLOGY Department of Civil and Environmental Engineering Performance Appraisal Report of Summer Intern This Form is to be completed by the Training Supervisor. Name of Student: Training period: from 01/06/2010 to 20/08/2010 Name of Organization Maurice Lee & Associates Ltd. Section A: General Assessment of the Student (please tick in the appropriate boxes). | |Excellent |Good |Fair |Poor |Very Poor |Unable to | | | | | | | |assess | | 1. Technical knowledge | | | | | | | | 2. Analytical abilities | | | | | | | | 3. Quality of work produced | | | | | | | | 4. Working attitude | | | | | | | | 5. Reliability | | | | | | | | 6. Taking initiative...
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...| | Points Received: | 5 of 5 | | Comments: | | | | 2. | Question : | (TCO F) Process costing would be appropriate for each of the following except: | | | Student Answer: | | custom furniture manufacturing. | | | | oil refining. | | | | grain milling. | | | | newsprint production. | | Instructor Explanation: | Chapter 4 | | | | Points Received: | 5 of 5 | | Comments: | | | | 3. | Question : | (TCO F) Lucas Company uses the weighted-average method in its process costing system. The company adds materials at the beginning of the process in the Forming Department, which is the first of two stages in its production process. Information concerning operations in the Forming Department in October follows: What were the materials cost of work in process at October 31? | | | Student Answer: | | $3,060 | | | | $5,520 | | | | $6,000 | | | | $6,120 | | 1. | Question : | (TCO F) Whether a company uses process costing or job-order costing depends on its industry. A number of companies in different industries are listed below: Brick manufacturer Contract printer that produces posters, books, and pamphlets to order Natural gas production company Dairy farm Coal mining company Specialty coffee roaster (roasts small batches of specialty coffee beans) Required: For each company, indicate whether the company is most likely to use job-order costing or process...
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...Evaluate the risks to M plc associated with allowing subscribers to post comments and views on the newspaper website. M plc is a long established publisher of newspapers and provider of web media. Based on their mission statement, their reputation is depending on the quality of report and information. The quality of information referred to truthful and accurate information given by M plc to the readers. The online version of newspaper that allows subscriber to post comments and view the newspaper website is a good decision. But they need to aware with the various type of risk that they need to face. The first risk is about inaccurate post and false information. Subscriber can post anything in their mind that can attract more people for their own publicity. This will occur in M plc because they don’t have any control to edit or verified what the subscriber wants to comment. For example, the information about beauty of artist by taking a beauty capsule post in M plc website. This is a false statement where that artist having a neutral beauty without taking any beauty capsule. Other risk is false claim about the information given in M plc website. When subscribers give a false statement, the injured party will be sue and take an action to the website owner rather than to the person who made the false posting. They will blame to the owner of web site where M plc have a power to delete and approve the comment that had post at the web site. M plc will need to responsible to other...
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...1. What is the name of your company? (3pts) The name of my company is JC Penney Co. Inc. 2. What are the letters they use when trading in the stock market? (3pts) They use the letters “JCP’ while trading in the stock market. 3. What is their principal activity? (3pts) Their business consists of selling merchandise and services to consumers through their department stores and their website at jcpenney.com, which utilizes fully optimized applications for desktop, mobile and tablet devices. Their department stores and website generally serve the same type of customers. Their website offers virtually the same mix of merchandise as our in store assortment along with other extended categories that are not offered in store, and their department stores generally accept returns from sales made in stores and via their website. They fulfill online customer purchases by direct shipment to the customer from their distribution facilities and stores or from their suppliers' warehouses and by in store customer pick up. They sell family apparel and footwear, accessories, fine and fashion jewelry, beauty products through Sephora inside JC Penney and home furnishings. In addition, their department stores provide their customers with services such as styling salon, optical, portrait photography and custom decorating. 4. What is the name of their auditors? (3pts) 5. What is the dollar value of their Current Assets and their Total Assets? (4pts) Their current assets is...
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...attendance contributes to the success of Company X. Absenteeism reduces the quality and efficiency of operations and production of products and services. Absenteeism also places a hardship on co-workers and team members who report to work regularly. Regular attendance is an important responsibility of every employee, and employees are expected to be at work, on time, every working day. Extreme tardiness or leaving early can be as detrimental to the company as an absence. Multiple tardies or leaving early will be considered a “pattern” or “attendance problem.” Other factors, such as degree of lateness or leaving early, may be considered. When a pattern arises, disciplinary action will be taken. If a verifiable condition exists, such as a traffic accident forcing a road closure, an ice storm (or other act of God, which results in an employee being late to work,), such lateness will not be counted against the employee. There may be occasions it may be necessary for you to be absent or take time off from work. Company X is understands and is aware that emergencies, pressing personal business, or illness that cannot be scheduled outside of your working hours may need to be addressed. Personal days have been provided for this purpose. Company X understands there are times when you are still contagious with an illness, but feel well enough to work. Please do not come to work and share your illness with your co-workers. Should your position allow, you will have a set number...
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...Apple computer operates under a Functional Structure. Such organizations are divided into specific departments and employees are hired for each department based on their professional skill sets that are best suited for that department. For instance, an accounts graduate would be preferred over an arts graduate for handling the accounts and taxation department. Apple has their store which you can visit in almost most major big city as well as their online market base site. Apple computers offer to the consumers the Mac, iPod, iPhone, iTunes, iPad, and Support Apple computers purchasing function concentrates on purchase activities. Human Resources personnel handle the hiring, training, and firing activities. The accounting department takes care of financial activities. Manufacturing focuses on rolling out the finished product. The sales team takes the role of promoting the finished product in the marketplace. Marketing activities market the product with a long range goal of staying competitive in the market. Self Service allows you to use your own computer to navigate their website through chat or a live walkthrough to fix your apple device. Apple allows you to create a profile on their site to Check Your Service & Support Coverage, Check, Your Repair Status. Register an Apple Product, Contact Us link as well and if it is an inconvenience for you they can make an appointment to go to their store or have them call you. The age group is from early teen to adults. As a consumer...
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...POSITIONS) 1. Employee Details • Employee Name • Review Period • Position • Date of joining • Department • Review Date • Line Manager 2. Key duties/responsibilities • Maintain complete and detailed working knowledge of all equipment and procedures on aircraft relating to the duties of flight attendant. • Ensure the safety of passengers aboard aircraft. • Notify the maintenance department regarding any and all discrepancies found in cabin equipment. • Maintain accurate inventory of all cabin property. In the event of an emergency, assist in the care and/or evacuation of passengers. 3. Key ratings for performance • 4 – Performance was always successful, consistent and respectable and at times clearly superior and exceeding standards. • 3.5 – Performance was at most times clearly superior and exceeding standards. • 3 – Performance was successful, consistent, and respectable in every regard with few exceptions. • 2.5 – Performance at times was inconsistent and did not meet standards. • 2 – Performance at most times was inconsistent and did not always meet standards. • 1 – Performance was overall unsuccessful and unacceptable with regard to expectations and the requirements of the position. 4. Job objectives List the objectives you set out for your staff to achieve in the past 12 months (or the period covered by this appraisal) with the measures or standards agreed – against each comment on achievement or otherwise, with reasons where appropriate. Score the performance against...
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