...Communicating Effectively in Nursing March 1, 2013 Communicating with others in personal and public areas reflects a lot about a person personality. It is part of everyone’s profession regardless if you are working in retail, a restaurant, or the healthcare industry. Communicating effectively can bring positive results when care is provided for patients in many facilities today. Different techniques play a big part when trying to communicate with patients. Therapeutic touch, facial expression, and non-verbal techniques are the factors that helps create meaning. The nursing practice utilizes constant communication between the patient, family, co-workers, and other member’s involved in the plan of care. The important components of successful communication are a sender, a receiver, and the messenger. In the nursing profession a lot of information is sent out to a receiver in a short period of time. When there is a breakdown in the communication this can cause negative outcomes. Many factors can influence how a message is interpreted. Each day nurses have to handoff report to the oncoming nurse at shift change. When important information is not received by the sender, treatments, medications, and interventions are missed. Speak on situations that have occurred where important interventions are missed. Trust is a huge component with patients and their family. When an individual is admitted in the hospital the change in the environment causes a change in their mental status...
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...I think I will have many obstacles to overcome when it comes to being successful during this course. As a working professional I think everyone can relate to the demanding schedules of a 9-5 job and career that certainly extends beyond the boundaries of just the office. More often than not I find myself working from home after my son is asleep or catching up on work during the weekends in order to make deadlines in time. In addition to the demands of a full time career, I also have my family that is the most important focus in my entire life. Family time takes place after work, on the weekends going out to dinner or taking our son to see a Smurf movie but also still finding time to connect with my wife and spend time with her as well. Juggling these things would be hard enough on its own but to make things even heavier I also have further obligations like volunteering coaching high school baseball and playing baseball on Sundays in a men's recreational team. I try squeeze things like working out during my lunch time at the office so that helps but needless to say all together my life is pretty hectic. With this being said I think my biggest obstacle will be finding a way to make school my priority while not taking the quality of time I spend on the other areas in my life. I have given a lot of thought as to how I may be able to accomplish this and I really believe that as long as I stay focused, structured, and driven at all my task then I should be able to continue meeting...
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...Communicating Effectively in Today’s World Gianne Karla V. Bruner University of Phoenix Communicating Effectively in Today’s World The ways we communicate have changed rapidly over the years. We use text-messaging, emails, videophone calls over the Internet to communicate. We are so involved on how technology has made our way of communicating more convenient and easier that we have lost touch on how to communicate face-to-face with our peers and family. “Communication is the process of sharing information, thoughts and feelings between people through speaking, writing or body language.” (Brown, para 1, 2011) Communicating involves every part of our body. Our body languages, facial expressions, tone of voice are all a part of how we communicate and talk to other people. We must learn to use all these nonverbal and unwritten ways of communication to effectively communicate and connect with our audiences. To help us convey our message fully and effectively to our audiences, we must maintain constant eye contact with them. Looking directly at your audience and maintaining eye contact lets them know that you are comfortable about what you’re speaking about. It also shows that you are confident and that you care about what you speak about. Smile while you’re maintaining eye contact with your audience. There is a certain warmth and a more personal effect when you smile and look at your audience instead of looking serious and just staring at your notes the entire...
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...University of Phoenix Material Communicating Effectively Worksheet Answer the following questions, using information from this week’s readings. Respond to each question in 100 to 200 words. 1. Briefly explain the seven elements of the speech communication process. How do these elements determine a speech’s success or failure? Speaker- The person who is presenting an oral message to the listener. Message- What a speaker communicates to someone else. Channel- The means in which a message is communicated. Listener- The person who receives the speaker’s message Feedback- The messages, usually nonverbal, sent from a listener to a speaker. Interference- Anything that impedes the communication of a message. Interference can be external or internal to listeners. Situation-The time and place in which speech communication occurs. These elements of the speech communication process can determine a speech’s success by: • Personal credibility • Knowledge of the subject • Preparation of the speech • Manner of speaking • Sensitivity to the audience and the occasion • Enthusiasm By combining all these elements together and successfully delivering an accurate speech, in which, your audience is aware and interested; an individual cannot fail. 2. What is the difference between hearing and listening? What are some techniques you could employ to improve your listening skills? Listening is paying close attention to, and making sense...
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...“How to communicate effectively in the bank” Good Morning Ladies and Gentlemen. Communication can be defined as the exchange, between two or more people, of information, ideas, thoughts and feelings using words, signs and sounds. ("Communication", 2015). The communication process involves the following steps: The sender encodes a message, uses an appropriate channel to convey it, the receiver decodes the message and then provides feedback. To communicate effectively you must consider the 6C’s of effective communication. The 6c’s relate to the communication process as I shall explain. The first C is courtesy. We work in a bank, therefore being polite and showing respect to colleagues and customers is of the utmost importance. Being polite and courteous is an aspect of paralanguage and helps the message get through easily regardless of channel chosen. The second C is clarity. The process of encoding involves converting ideas and thoughts into something that will be understood by the receiver. For this to happen, have a clear idea of what you are trying to convey. When picking a channel, use one that ensures the message remains clear, using clear sentences if written and using good tone and clarity in voice if oral. The third C is correctness and involves ensuring that all details of the message are correct so as to avoid confusion. The fourth C is completeness. When encoding the information, ensure that all information is correct and that it is in full. As Mary Ogola said, “The...
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...today’s society. No matter how one feels about communication it is the key for successful personal and professional relationships. There are many individuals that just don’t know how to communicate effectively. It could be from shyness, social or interpersonal skills. Whatever the case they are unable to communicate effectively. Communication is not a skill that is learned it is an art. Either you have it or you don’t. Either you are comfortable in conveying your message in a clear and concise manner, your listening skills are effective, you are able to use nonverbal and verbal communication skills as well being comfortable in presenting information. Not everyone knows how to communicate in a manner that is effective. Many non-communicators play the guessing game. They won’t say what the message is that they are trying to convey or they say half of the message. People are not mind readers. If you don’t communicate the message in its entirety then how can you expect an individual to understand exactly what is being conveyed. Communication is an Art My first thought is what is the process of effective communication? Communication is the process of sharing thoughts, ideas, or emotions with another individual. In order to communicate effectively you must possess some of the following skills: attention, attitude, and feedback. It is important that a sender pays attention to what a person is trying to communicate and use the best words as well...
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...The Role of Communication in Happy Marriages COM 200 Interpersonal Communication Instructor Elissa Engel August 2, 2012 In all the relationships we are a part of, communication plays a major role in determining whether or not the relationships is a success. “Communication is the process by which ideas or information are shared among people” (Sole, 2010). The ability to effectively communicate with others is a skill that must be learned and is critical in both personal and professional relationships. If a person is unable to effectively communicate, miscommunications may occur leading to conflict in the relationship. Miscommunication can be avoided by simply using effective interpersonal communication skills to ensure that the people you are communicating with understand you completely. Communicating is something we all do without putting much thought into it. Although we have all been doing it our entire lives, it doesn’t mean that we are communicating correctly or effectively. We must all be willing to learn new communication skills and improve the skills we have in order to avoid miscommunications. Miscommunications are most likely to happen in relationships with the people closest to you. In my case, this most often occurs with my husband, or my sister. In both of these relationships I am very close to both of them and a lot of times I speak with the assumption that they understand what I mean, even if that’s not exactly what I say. For example, my husband and I recently...
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...Communication Trends January 09, 2011 Business Communication 2 Business communication is a way of communicating with customers, stakeholders, potential customers and competition. There are various ways that a business communicates with customers, stakeholders, potential customers and competition; those ways are face to face, telephone, by letter, email. While technology is steadily growing business communication will be ever changing. The history from years past was communicating with a customer and another business was done face to face or by writing a letter. Sit down meetings use to be done a lot in the past. In the business world today, business communication is done differently. The new ways of business communication is done by electronic tools. There are new programs and devices that are continually being redeveloped to enter into the market to enhance business communication. The new devices and programs are different means of communication for a business to be able communicate with its customers, competition, and stakeholders. Those programs are personal digital assistance (PDAs) The different electronics that are being developed used are leaving business professionals excited to have the new means of communicating with its customers. Locker-Kienzler (2008) the electronic tools that are made do not take a lot of time to learn how to use them effectively. The training process will take capital, time and the will to learn. Business Communication 3 Locker-Kienzler...
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...same towards to us. It is vital that we learn to recognise how people are feeling and adjust our communication skills towards them accordingly. Effective communication involves much more than just giving or receiving information. Good communication and interpersonal skills are essential to the practice of effective health and social care. In communicating with others, the practitioner needs to be able to use a variety of strategies to ensure professional practice, meet health and social care needs and facilitate positive working relationships. Different localities, ethnic groups, and work cultures all have their own terminology, speech patterns and phrases. Some people may feel threatened or excluded by the kind of speech they encounter in these speech communities. Special terminology used by care professionals is often called jargon. Jargon can create barriers for people who are not a part of these speech communities. National benchmarks for communication require that communication needs are assessed and appropriate methods are used to enable service users to communicate effectively. Healthcare professionals should communicate effectively with each other to ensure continuity, safety and quality of healthcare. Communication is required for human interaction, without it people cannot...
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...The Basics of Communicating Effectively in the Workplace Strayer University Professor Nichole Harris May 7, 2014 The Basics of Communicating Effectively in the Workplace According to the Global Post, the keys to effective communication in the workplace are completeness, conciseness, consideration, concreteness, clarity, courteous, and correctness (commonly referred to as the seven C’s). The first being the most important - it is essential to be complete in your thought process when communicating. “A complete message answers six questions: who, what, when, where, why and how” (Nordmeyer, 2014). Effective communication is necessary in all phases of life from communicating as a student, as a professional, as a citizen and as a family member. There are several components to communicating effectively in the workplace – eye contact, body language and tone (Kelly, McGowen, Williams, 2014). Effective communication is a common practice in my workplace. Throughout the year the marketing department sponsors outings for the department heads and clients of the investment banking teams. The meetings that are held that lead up to these events involve planning, assigning, and executing. When the manager has his meetings to discuss any of these events, he practices the seven C’s of effective communication asking the questions of completeness – who, what, when, where, why and how. Who is assigned the various tasks for these events such as when will the event be held, where...
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...While all of these are important, there is one that is a much-needed skill to be able to properly exhibit the other skills and become a great communicator; and that is emotional intelligence also known as emotional awareness. Emotions play an integral role in the way we communicate and make decisions. If you cannot understand other people’s feelings or let alone understand your own feelings, you are in an uphill battle trying to communicate with others. No matter how skilled you are at listening, or communicating nonverbally, you will not be effective without emotional intelligence. So what is emotional intelligence exactly? Emotional intelligence is the ability to recognize your emotions, understand what those particular emotions are telling you, and also realize how your emotions affect people around you. Emotional intelligence also involves your perception of others, when you can understand how others feel this allows you to manage your relationship with them more effectively. “In today’s competitive corporate environment, gaining a competitive edge may require refining an innate characteristic common to all people; emotional intelligence. Emotional intelligence is defined by the capabilities, competencies, and traits, which are related to individual leadership styles” (Benjamin & Crispo 2012). The traits and characteristics of this communication...
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...sending, receiving and understanding information and meaning. He claimed that “receiving” and “understanding” are the most important operations in the communication process, since the response of the receiver defines whether the communication attempt is successful or not. Furthermore (Guo and Sanchez, 2005) defines communication as the creation or exchange of thoughts, ideas, emotions and understanding between senders and receivers. Thus cooperation between two parties is very important while communicating. Moreover while communicating make sure the message delivered is done efficient and effectively. Henceforth, this assignment is mainly covered by the types of communication which is verbal and non-verbal communication. Moreover, it includes the reasons behind the effective communication and as well as the ways to overcome the following barriers while communicating. 2.0 TYPES OF COMMUNICATION: Dealing with our daily activities we will find that much of our time is spent communicating some way, be it verbal, non-verbal or written communication. According to (Steinberg. 2007) communication scholars divide the language of communication into two primary categories, verbal and non-verbal communication. 2.1 Verbal Communication Verbal communication is a process of simply sending a message through a spoken language. A verbal communication provides immediate feedback and so it is best for conveying emotions and as well as ideas of two parties. According to (Bovee and Others)...
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...To effectively communicate with each other means to influence another person into listening and understanding the meaning of the message that you are trying to communicate with the other person. Teams and groups need to effectively communicate with each other in order for an organization to run efficiently. What does this mean? Well whether you work in the health care field or in the restaurant business , the lines of communication are equally important. In the following paper I will discuss how team and group communication processes are utilized in my own organization, and how gender and cultural differences will affect communications at my organization among co-workers, managers and patrons. Included in this paper I will identify any improvements that could be made to make the line of communication more effective. I work in the restaurant industry where often times you deal with many different types of people, whether it is the guests that enter the restaurant or the staff that I work with. When dealing with any type of organization communication is key. A restaurant is run on the first impression on which the customers decide whether or not to return to the restaurant. The first line of communication is the way that they are greeted at the door to the body language that represent , if I bring a smile to the table, the better the service will be. There are so many types of communication in the restaurant business. To ensure that the business runs effectively each...
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...Demonstrative Communication BCOM/275 22 May 2012 Demonstrative Communication When the question, “What do you think of when you hear the word communication?” is asked, usually the first or second response is “speaking.” Of course that is an important component, but the area of nonverbal communication, research indicates, is more “telling” of our thoughts than the verbal words we speak (Clark, 2004). Communication is often expressed either verbally, nonverbally, written, or visually. The focus of this paper is to discuss and examine communication that does not involve verbal stimuli. This type of communication is commonly referred to as Demonstrative Communication. Demonstrative Communication involves the use of nonverbal cues. Examples of nonverbal cues include facial expression, postures, eye gaze, gestures, facial expressions, and body language. Nonverbal communication is a very crucial but often neglected area of communication. In comparison, verbal communication make up seven percent of a message, and the remainder is composed of 38% percent tone and 55% nonverbal cues (Lee, 2011). Verbal communication involves using speech to exchange information with others. Verbal communication is more than just talking; it also includes written and mediated communication. A response of “yes” is considered an example of verbal communication, as long as it involves at least one sender and one receiver using spoken words, it can be considered an example of verbal communication...
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...“freely and openly showing emotion of feelings (Merriam-Webster)”; it also mean to demonstrate, inclined to display feelings openly, and to demonstrate as the real true. And communication is defined as “the act or process of using words, sounds, signs, or behaviors to express or exchange information or to express your ideas, thoughts, feelings, etc.; to someone else” (Merriam-Webster). If we put the two words together, it is clear that demonstrative communication mean to freely or openly express one’s self either verbally or nonverbal; the writer of this essay strongly believes that people tend to use demonstrative communication to persuade others. Verbal communication is when you are communicating in the form of written or an oral message; non-verbal communication is when someone is communicating through gestures, images, expressions on an individual’s face. Let us please not forget about visual communication; visual communication are communication that relies on vision. For example, a light signal; it tell you when to stop, when to go, and when to slow down and to be ready to stop. Another great example of visual communication, would be the silent communication that is going on between a pilot and a signal man during the time when a plane is either landing or taking off; it is incredible. It’s been...
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