...telephones, video or audio teleconferences, face-to-face meetings, physical letters or memorandums, digital or physical calendars, e-mails, text messages, and advertising billboards, commercials, and flyers. Various businesses exist within today’s society, and these businesses offer more than just physical goods but also provide services and information supplied through communication channels (Locker & Kienzler, 2008). As society continues to evolve in this digital age, the demand for information and services has become reliant. To provide information as a product for its clientele, businesses need first-rate communication as a standard, internally and externally, to succeed. Importance of Business Communication This demand for information reinforces how imperative proper communication persists throughout the hierarchical structure within an organization from the workers in the mailroom, to the floor manager, and even to the CEO. Ensuring this information is accurate, timely, relevant, and comprehensible is also vital. Each member of a business is responsible for effectively communicating to those appointed above, beside, or below him or her in some form or fashion. When an organization has avowed its vision, values, and objectives effectively employees have an unambiguous understanding of what role they play within a company. Managers must communicate to staff members what they expect of them. A good manager...
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...today. In every little thing we do there is a right and a wrong way to effectively communicate. This is true specifically for the business industry. Having different ways to get information through to people in the right format is so vital, especially in the business world. In every type of job in the business industry you must know what way is the appropriate way to go about communicating. If you are running any sort of company, it's important to clearly explain your company's policies and make sure what you’re getting across is what needs to be said. If a policy has grammatical errors or is not in the right format, it will make your business look unpolished and not professional and may not be respected for that. For communicating with other people associated with your business , you must understand key communication skills and use them the right way. If you are talking to someone within your business or have a partnership with another, when speaking to them it is vital to use these key communication skills.You should practice maintaining eye contact,use non-verbal signals. It is important to be mindful of people's individual...
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...Communication Art or Science? Abstract Communication is very important in today’s society. No matter how one feels about communication it is the key for successful personal and professional relationships. There are many individuals that just don’t know how to communicate effectively. It could be from shyness, social or interpersonal skills. Whatever the case they are unable to communicate effectively. Communication is not a skill that is learned it is an art. Either you have it or you don’t. Either you are comfortable in conveying your message in a clear and concise manner, your listening skills are effective, you are able to use nonverbal and verbal communication skills as well being comfortable in presenting information. Not everyone knows how to communicate in a manner that is effective. Many non-communicators play the guessing game. They won’t say what the message is that they are trying to convey or they say half of the message. People are not mind readers. If you don’t communicate the message in its entirety then how can you expect an individual to understand exactly what is being conveyed. Communication is an Art My first thought is what is the process of effective communication? Communication is the process of sharing thoughts, ideas, or emotions with another individual. In order to communicate effectively you must possess some of the following skills: attention, attitude, and feedback. It is important...
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...Technological Advancements in Communication XCOM/285 October 12, 2012 Technological Advancements in Communication Technology plays a key role in how we conduct business today. It has become necessary for all industries to rely on technology to successfully conduct business, especially collaborative technology. Some of the technological advancements mentioned in the article, Superhero in the cubicle, are Mashup Software and Near-Time. Mashup Software from Kapow Technologies, is software that allows users gather information, regardless of format such as straight text, spreadsheets, Web pages, and RSS feeds, from internal and external sources. It allows the users to combine this information and reuse it in entirely different ways. Mashup software is characterized because of the way it spreads roots all across the Web, enabling it to retrieve information outside its boundaries. According to IBM Developer Works, mashup software is widely used by law enforcement to map crimes to geographical areas, and it is interactive with Google Earth so anyone can view it. This is very helpful for anyone thinking of moving into a particular neighborhood to view crime statistics in the area. Near-Time is a hosted service that can be used to build wikis and blogs, share files, create podcasts, and handle RSS feeds. This software can be used to create tutorials, and to facilitate training, around the country, globe, and in different time zones. It is used by online educational facilities...
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...business, from front line workers, middle managers, top managers and most importantly the customers of the business. In order to gain a competitive advantage all areas of the business should be well versed in effectively communicating. Effective communication is necessary to increase efficiency, quality, responsive to customers and create innovation, which if achieved will lead to a competitive advantage. The communication process consists of two phases; the transmission phase and the feedback phase. The transmission phase consists of determining what information needs to be shared, translating the information into a clear format and language and choosing a medium to share the information. Choosing the proper medium is very important, if the wrong medium is used the end result can be detrimental to the business. The very people that the information is meant for could potentially not receive it, or not have a proper understanding of what has been shared. The second phase, the feedback phase, assures both the sender and receiver that they have come to an understanding on what has been said. If managers can effectively communicate with their subordinates, and help their subordinates communicate better, then they are likely to perform better. When a manager can effectively communicate the need for high quality or the need to think of new innovative ideas, their subordinates will have a good understanding of what is expected of them. They can gain the confidence to offer innovative...
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...Communication Theory HCS July 25, 2011 Communication Theory Learning to communicate and collaborate with individuals whose gender and culture are different is a critical skill to possess in today’s professional world. Therefore, it is important to develop strategies for communication and collaborating within a group or team of individuals of different genders and cultures. Learning and using proven communication strategies could mean the difference between “a group of people working together, and a team functioning together effectively” (Wee & Morse, 2007, p. 38). To perform at its best, a team needs to be composed of individuals with different skill sets, including different genders and cultures ("Pulling in the Same Direction," 2008). This diversity of skill sets also allows a better distribution of responsibilities on a team and creates an environment that encourages cooperation. Good communication must be embedded into the organization’s culture and effective communication must be recognized and supported by management (Wright, Sparks, & O'Hair, 2008). Gender and cultural stereotypes can act as barriers when communicating with coworkers, patients, families, caregivers, and managers. The health care given to patients can differ because of poor communication brought about by cultural differences (du Pre, 2005). Health care providers can work to bridge communication gaps by making the most of face-to-face communication and encouraging questions and open dialogue. Acknowledging...
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...of these are important, there is one that is a much-needed skill to be able to properly exhibit the other skills and become a great communicator; and that is emotional intelligence also known as emotional awareness. Emotions play an integral role in the way we communicate and make decisions. If you cannot understand other people’s feelings or let alone understand your own feelings, you are in an uphill battle trying to communicate with others. No matter how skilled you are at listening, or communicating nonverbally, you will not be effective without emotional intelligence. So what is emotional intelligence exactly? Emotional intelligence is the ability to recognize your emotions, understand what those particular emotions are telling you, and also realize how your emotions affect people around you. Emotional intelligence also involves your perception of others, when you can understand how others feel this allows you to manage your relationship with them more effectively. “In today’s competitive corporate environment, gaining a competitive edge may require refining an innate characteristic common to all people; emotional intelligence. Emotional intelligence is defined by the capabilities, competencies, and traits, which are related to individual leadership styles” (Benjamin & Crispo 2012). The traits and characteristics of this communication...
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...collaborative and most importantly, a successful work environment. When communication from a leader is broken, much like the game “telephone”, the entire team’s communication becomes broken. Signals are crossed and the wrong messages are sent. The eventual effect on the team, and overall organization, can easily and quickly become negative and even unhappy. While many organizations have embraced the need for good communication strategies, and believe in the difference it makes, implementing those strategies can be a challenge. The following essay discusses two main issues about communication and leadership: Effective Leadership Communication Strategies in today’s workplace and the Barriers That Effective Leaders Must Avoid in order to lead effectively and build a productive work environment in spite of the many changes occurring in today’s world. Effective Leadership Communication Strategies There are some very key communication strategies that leaders of every organized group or team need to know and apply. They are somewhat simple and yet can make a powerful impact on a team as a whole and on the individuals of that team. Know your audience The first of these is to know your audience. Leaders with effective communication skills know and have a clear understanding of who is receiving the message. It is the responsibility of a...
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...Business Communication Essentials, 6e (Bovee/Thill) Chapter 1 Understanding Business Communication in Today's Workplace 1) Which of the following is true about the importance of effective communication to your career and to the companies where you will work? A) Communication is important for most jobs, except technical jobs such as engineering or finance. B) The higher you rise in your organization, the more time you spend using the technical skills of your profession, and the less time you spend communicating. C) Good communicators are generally more difficult to find than good accountants, good engineers, or good attorneys. D) Good communication has not been linked to financial advantages for companies. E) Communication is important for most jobs, unless you are an entrepreneur. Answer: C Explanation: C) The world is full of good marketing strategists, good accountants, good engineers, and good attorneys—but it is not full of good communicators. Acquiring good communication skills will provide you with an opportunity to stand out from your competition in the job market. Classification: Conceptual AACSB: Communication Abilities LO: 1 Difficulty: Easy Learning Outcome: Describe best practices in team and interpersonal communication 2) Which of the following is true about the importance of effective communication to your career and to the companies where you will work? A) Communication is important for most jobs, except technical jobs such as engineering...
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...Fowler In today’s health care system, delivery processes involve numerous interfaces and patient handoffs among multiple health care practitioners with varying levels of educational and occupational training. During the course of a 4-day hospital stay, a patient may interact with 50 different employees, including physicians, nurses, technicians, and others. Effective clinical practice thus involves many instances where critical information must be accurately communicated. Team collaboration is essential. When health care professionals are not communicating effectively, patient safety is at risk for several reasons: lack of critical information, misinterpretation of information, unclear orders over the telephone, and overlooked changes in status. Lack of communication creates situations where medical errors can occur. These errors have the potential to cause severe injury or unexpected patient death. Medical errors, especially those caused by a failure to communicate, are a pervasive problem in todays health care organizations. (Michelle O’Daniel, M.H.A., M.S.G., director, member relations, VHA West Coast) I’ve never worked in the health care industry before so I can only give information that I’ve had heard from people, read or seen in doing research on the internet. I’ve heard that an individual will be faced with constant change in the way they communicate with others, be it a patient, doctor, or an individual across the world. In the health...
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...stability in the corporation and the major indicator for our promotion. In this essay, we will discuss the principles and misconceptions of effective professional communication in the workplace, explain how perceptions, emotions, and nonverbal expression affect interpersonal relationships, and describe a systematic approach to guide us through interpersonal conflicts in the workplace. Principles of Professional Communication In today’s troubled economy, corporations are basing their future success and longevity on their business principles, conduct, and reputation. To build a solid reputation, they focus on integrity, business ethics, and a code of business conduct designed to make them stand out above the competition. The same basic principles hold true for the successful employee workforce. With interpersonal communications skills being one of the most coveted skills in the workplace today, each employee must focus on improving in this area. Integrity, respect, openness, teamwork, and self-improvement are some of the key principles when communicating in the workplace. Hybels and Weaver (2007) define integrity as, “[U]prightness of character and honesty” (p. 210). In the workplace, we see that this communication principle can be a career maker or breaker. Whether we inspire to be a manager or just an individual performer, if we do not communicate honestly...
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...Abstract Failing to communicate and collaborate in crisis or emergency situation will undoubtedly increase the vulnerability of an organization toward potential crisis. This paper highlights the significance of effective communication and collaboration at different levels in the event of or during a crisis. This is a case of a cyberattack against Sony Pictures Entertainment once on December 3, 2014 and another attach on December 8, 2014 was considered for the purpose of this research. These cyberattack shows how techniques are not just a strategic weapon to bring down societies or to terrorize societies. But it shows that attackers are getting increasingly comfortable with using cyberattacks and can quite easily gain access to consumer personal information, business information, and employee information and can bring a company to its knees. The recent attacks not only on Sony but also Home Depot, Target and others are raising concerns. What needs to be done? The attacks are becoming more frequent, more invasive and the attackers are being bold. Should there be collaboration between businesses to combat the rising issues? Will this change the way that others businesses work together? What role does the government have in protecting citizens and their right to privacy especially from foreign attackers? These issues are significant as they underline the element of crisis communication and collaboration. Introduction In the face of increasing business demands for...
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...occur if they are given only isolated pockets of time or have to wait until someone else is done. Their laptops provide anytime/anywhere on-demand access to information, thinking, learning, experts, collaboration, creativity and knowledge and more. As one student put it clearly, "When I can't use my laptop, I feel like a part of my brain is missing." Today's collaboration does not occur with two students sitting at one laptop. It occurs with students using their own learning stations collaborating and connecting with like-minded people, inputing, discussing, interacting, simultaneously not one at a time. Furthermore, those people they are interacting with are not just the student next to them, but could be a student, adult, or expert any where in the world. To be truly effective laptops must be woven into everything that is done in the classroom. Jean Piaget protégé and artificial intelligence pioneer Seymour Papert explains it this way, "People around the world have opted to use the computer as the natural medium. They have found this is the efficient way to do knowledge work. So, if we want to bring the children of the world into the knowledge economy, knowledge society, the computer is the only means of doing that. One to one allows children to take charge of their own learning." True technology integration requires one-to-one access to technology that most of our...
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...Learning Team Charter Analysis Sonny Hernandez, Ronald Phillips, Atui Valu, David Cosme COM/285 November 02, 2011 Thane Messinger Learning Team Charter Analysis Communicating with a team or an individual member of a team takes both parties to verbalize, converse, speak of, or call to each person who is on the team. This essay will discuss the difference between group and individual communication and strategies that help promote group and individual communication. Also provide information on a team’s dispute and include any strategies that help resolve that dispute or discussion. The team analysis will provide examples on the strategies implemented and effective team discussion. Briefly describe the three different technologies the team uses for effective communication with the advantages and disadvantages to that communication. On the buzzle website Panse said “Communication is about expressing and conveying your thoughts, feelings, opinions and ideas to another person or persons” (Panse, 2011, p. 1). Each team or group must communicate effectively to accomplish the task at hand. In a group setting, everyone is discussing matters or issues dealing with the team assignment and converse about what he or she can do for the individual part of the team paper. The main focus is that each team member knows his or her part, know the schedule for team meetings, and provide contact information. Some strategies to help promote individual or group communication are...
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...CHAPTER 2 CHAPTER 3 Achieving Success Through Effective Business Communication Mastering Team Skills and Interpersonal Communication Communicating in a World of Diversity career, and how to adapt your communication experiences in life and college to the business world. Improve your skills in such vital areas as team interaction, etiquette, listening, and nonverbal communication. Explore the advantages and the challenges of a diverse workforce and develop the skills that every communicator needs to succeed in today’s multicultural business environment. N o other skill can help your career in as many ways as communication. Discover what business communication is all about, why communication skills are essential to your 1 1 1 2 3 Achieving Success Through Effective Business Communication LEARNING OBJECTIVES After studying this chapter, you will be able to Explain the importance of effective communication to your career and to the companies where you will work Describe the communication skills employers will expect you to have and the nature of communicating in an organization by using an audience-centered approach Describe the communication process model and the ways that social media are changing the nature of business communication 4 5 List four general guidelines for using communication technology effectively Define ethics, explain the difference between an ethical dilemma and an ethical lapse, and list six guidelines for making ethical communication...
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