...Randy Geries, Sheriff Date: 08/17/2013 Subject: Proposal to Improve Interpersonal Communications Within Law Enforcement Attached is my proposal to improve interpersonal communication within the Sheriffs’ Office. It focuses on the concepts that are used to train law enforcement agencies in the skill of interpersonal communication within the department and in public. Good communication skills are absolutely essential within law enforcement and many of the problems that law enforcement officers confront are solved through effective communication. REASON FOR PROPOSAL There are several important reasons why this research will be beneficial to the sheriffs’ office and the local law enforcement agencies we provide radio service and interact with on a daily basis. First and foremost is officer, dispatch, and jailers safety. The communication problems with in the sheriffs’ office have caused major safety issues in the past between officers, jailers, and dispatchers. Most of the issues have been caused by poor communication skills or lack of knowledge in using good communication skills. This proposal will point out the key issues that need to be addressed and the solutions to correct them. I look forward to meeting with you and Sheriff Geries in working on ways to promote better communication skills within the department. 0 IMPROVE INTERPERSONAL COMMUNICATIONS WITHIN LAW ENFORCEMENT Prepared for Sheriff Randy Geries Parmer County Sheriffs’ Office Prepared...
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...------------------------------------------------- Due to the nature of technology, particularly in crimes committed on the Internet, criminal behavior often occurs across jurisdictional boundaries. It is important, therefore, for law enforcement officers to collaborate with other agencies at the Federal, State, and local levels to successfully investigate these types of crimes and apprehend the offenders. Officers using technology in investigations should also be aware that Federal, State, and local agencies and professional organizations; can provide training and technical and investigative assistance. Information of investigative value; can be collected from a variety of sources including people, places, and things. While conducting interviews, it is important to determine the victims, suspects, or witness’s skill level as it relates to technology. Some technological tools that might be use in the communication process are audio analysis that is; obtain by law enforcement that may contain ambient noise that interferes with interpretation. Technology exists to analyze and improve the quality of the recordings. Video analysis is another tool obtained by law enforcement that are often surveillance tapes, which are multiplexed proprietary in format, will need to be viewed on a specific platform, or are of poor quality. Technology exists to analyze and improve the quality of the recorded images that may be available from the manufacturer or end user of the video equipment...
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...Effective Communication Bobby Pascoe University of Phoenix CJA 304 Dennis McManimon June 4, 2012 Introduction Communication in law enforcement is a vital part of the job. The many processes involved in effective communication need to be understood by all of law enforcement. Acquiring knowledge in verbal and nonverbal communication skills can help officers effectively control a conversation and pick up tells from individuals during an interview. Knowing the difference between hearing a conversation and listening to a conversation means the difference of getting all the facts being given during an interview or interrogation. The criminal justice system has forms of formal and informal communication. Officers are will talk, but knowing when a superior officer is given orders to inform the department of policy changes compared to a buddy in the department spreading a rumor about changes that are being made is the difference in formal and informal communication. Officers have to deal with barriers in effective communication with society on a daily basis and need the tools to overcome the barriers they run into to be affective communicators in society. The ability to communicate effectively in society is a tool law enforcement cannot take lightly. Verbal and Nonverbal The interaction of communication between two people is happening verbal and nonverbal communication play a role in how a conversation can go. According to Pritchett, verbal and nonverbal communication have to do with...
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...Law Enforcement 1. Criminal Justice Trends Paper Lillie Johnson CJA 484 February 28, 2012 Shane Evans Law Enforcement 2. Pursuing Criminal Justice: Law Enforcement There are a lot of components that make up the criminal justice system, including but not limited to: corrections, courts, and law enforcements. The criminal justice system, referred to as a network as opposed to a system by criminal justice professionals, can not be successful without all the elements that make up that system. Nothing can go forward within the criminal court system without first being handed over by a law enforcement agency. The purpose of this paper is to focus on law enforcement component of the system. This paper will address three current practices of law enforcement that prove the successful great courage of justice. In addition, this paper will explain three examples of changes that law enforcement has experience as...
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...policing functions vary between the levels, in law enforcement. The levels include the local, state, and federal police functions. Local, state, and federal vary because each observes a variety of functions in their jurisdiction that has been assigned to them. Discussion of police functions as well their viewpoint and the possibility of future changes in laws that will influence law enforcements. The police function in various attributes to protect, and serve the people; the policing functions existent through various organizations to continue protecting, and serving the people, and the nation. The employment of racial and ethnic minority officers increased slowly but steadily as well as hiring women for the force, they are on the frontline not just handling juveniles and woman prisoners. The law enforcement functions are better with the increase of officers, this give them the help they all need. The law enforcement agencies are starting to recruit college students; this includes all the law enforcement agencies. There are many roles in which local law enforcement agencies take part in everyday (Gil, 2009). The local law enforcement agencies are in place to provide routine patrol of the communities within their jurisdictions provide emergency services, maintain records, uphold traffic enforcement laws, conduct criminal investigations, planning and analysis, maintain property, They also handle crime prevention communications, and community relations (Gil, 2009). Walker...
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...Barriers to Effective Communication Candace Levan CJA/304 Dennis McManimon October 16, 2011 In any organization effective communication is an important part. Effective Communications is comprised of several parts. The processes and components must be comprehended in order to become an effective listener and communicator. Information can be relayed both verbal and non-verbal and it relayed and received effectively between either two people or a group of people. Communication has two processes which are sending and receiving but is made up of several components that make it effective. A thought or thoughts are formed and then the sender wants to express the idea(s). The information is then sent through a form of medium, which the person(s) receives and interprets the information in order to understand. The receiver can then provide feedback to the sender. The communication process is not possible without listening. Listening to someone and hearing them are two different things. “Hearing defines only the physical measurement of the sound waves that are transmitted to the ear and into the brain where they are processed into audible information (Hellesvig-Gaskell, 2011)”. Listening is when a person pays attention to the words that are being communicated to them with the intent of understanding the other person that is communicating (Hellesvig-Gaskell, 2011). And example would be a child playing a video game and the babysitter tells him five more minutes and he replies...
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...The Impact of Technology on Law Enforcement and Organized Crime Impact of Technology on Law Enforcement and Organized Crime Organized crime involves the illicit flow of goods and services in one direction and the flow of the profits of crime in the other. Technology has created much change in the way organized crime groups conduct operations. It has also caused law enforcement organizations to evolve and use a variety of techniques and methods to effectively combat organized crime groups. In order for law enforcement to effectively target and prosecute these groups they must adapt as the organized crime groups have in their use of technology. Many operations run by organized crime groups and law enforcement organizations require the use of some type of technology. The dynamics of technology have made it an advantage for organized crime groups who use technology. But it can also be just as much an advantage for law enforcement organization so they can combat organized crime groups more effectively and efficiently. Globalization has also had a major impact on both law enforcement and organized crime with many organizations being able to operate through networks. This has created many issues such as jurisdiction which can be combated through the use of technology, communication, and effective legislation. Globalization Globalization is a term that describes the changes in societies and the world economy that are caused by the dramatic increased cross-border trade, investment...
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...stored on a card can be counterfeited. Of course, we don't need Willie Sutton to remind us that banks are where they keep the money. In 1994, a Russian hacker Vladimir Levin, operating from St Petersburg, accessed the computers of Citibank's central wire transfer department, and transferred funds from large corporate accounts to other accounts which had been opened by his accomplices in The United States, the Netherlands, Finland, Germany, and Israel. Officials from one of the corporate victims, located in Argentina, notified the bank, and the suspect accounts, located in San Francisco, were frozen. The accomplice was arrested. Another accomplice was caught attempting to withdraw funds from an account in Rotterdam. Although Russian law precluded Levin's extradition, he was arrested during a visit to the United States and subsequently imprisoned. (Denning 1999, 55). The above forms of computer-related crime are not necessarily mutually exclusive, and need not occur in isolation. Just as an armed robber might steal an automobile to facilitate a quick getaway, so too can one steal telecommunications services and use them for purposes of vandalism, fraud, or in furtherance of a criminal conspiracy.1 Computer-related crime may be compound in nature, combining two or more of the generic forms outlined above. The various activities of Kevin Mitnick, as described in Hafner and Markoff (1991) are illustrative. Problem areas • Telecommunications • Electronic...
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...Samson Jeremiah Vizgaudis Communications CJA / 304 Mr. Steven M. Holloway University of Phoenix July 14, 2015 Communication in the criminal justice system is one of the most vital processes that are in the day to day operations of law enforcement. Beginning with the interactions between a police officer and comrades, to the interactions within the community, not just by being able to speak and get a point across but also to listen. Within the criminal justice system, individuals must be able to not just speak clearly and professionally. Also one must be able to write detailed reports and or statements to use, possibility in court. Many barriers must be over came before be for one can master these select set of skills. Lastly one must be able to use formal and informal communication skills while in the presence of certain individuals. One can infer that communication is just one meaning; talking. Communication has a wide spectrum of different meanings, everyone interprets it a bit different. “The imparting or interchange of thoughts, opinions, or information by speech, writing, or signs” (communication, 2015). The process for communication is said to have five parts, “transmitting an idea, sending information through a medium, receiving the message, understanding the idea, and providing feedback to the message sender”(Wallace, 2009, p. 3). With that said, communication can happen one of two ways, verbally, and non-verbally. For a verbal communication or conversation to take...
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...Week One Assignment CJA 304 Simone Ellison Communication is the process of exchanging messages, which are either verbally and nonverbally. In order to communicate there must be a sender. The sender is the person who sends the message. The sender encodes the message for the recipient to interpret and receive. The message is the key idea that the sender is trying to communicate. The recipient is the person who is receiving the message. This individual has to decode the message in which they interpret or make out what the sender is trying to communicate to them. Verbal communication consists of the words a sender chooses to use for their message. An effective verbal message should be brief and organized. If a sender is rambling or unorganized it will be difficult for the receiver to understand the message. A verbal communicator has to have the right tone and establish credibility in the beginning. An individual must give and receive feedback. When verbally communicating you have to speak objectively, clear, and consistently. Nonverbal communications is shown through feelings, emotions, attitudes, body movements, gestures, eye contact and more. For example, a person may communicate with people through facial expressions. An individual face expression can help a receiver to understand the tone of the conversation. A person’s face is a huge displayer of emotions. The eyes tell a lot about emotions as well. Posture can also tell a receiver how a sender is feeling. Feelings...
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...What are the issues facing law enforcement today? That is a good question, but not one I think is best suited for a initial hire interview. Think about it, what power does a probationary officer have within the department to solve any "problems" facing law enforcement? I know what they are looking for in asking the question, but there are better ways to illicit a response on those topics. As to the question, perhaps the largest issue I see in LE is: Communication. Great answer to the board question, hit them back with such a broad response to a generic question. Communication has been, and will always be a large issue in LE. Its not just communication between dispatch and officers or officers and the public, but between all levels in the chain of command. Between departments within the agency, between agencies and other levels of government. We tend to play our game too close to our chest, though with good reason sometimes. We really need to work on our flow of information and resources. How do these issues coincide with those of the Department of Homeland Security (DHS)? DHS must improve communication between law enforcement agencies in order to accomplish its mission because many threats and suspicious activity will be observed first, and possibly only, by cops on the street. DHS must remain vigilant that its surveillance authority is cautiously used to prevent or detect terrorism and violent crimes. DHS should keep its focus on crimes, drug or otherwise, that directly...
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...and Katz explain how the very first American police officer received no training, forms of communication, policy or procedure guidelines or weapons. Corruption and abuse of police authority ran rampant. This is vastly different than to today’s policing in America. American policing was born as a product from the English heritage and focused on three main features which helped create American policing as we know of it today. The three main features were high value on individual liberty and on governmental authority, tradition of local control of law enforcement agencies, and a highly decentralized and fragmented system of law enforcement. Sir Robert Peel is known as the “father” of modern day policing. To this day his work is still discussed and taught at all different law enforcement training academies around America. Sir Robert Peel sought to fix England’s broken and collapsed law enforcement system. He created three core elements which are still used in today’s policing to help aid in crime prevention. The three core elements were the mission, strategy, and organizational structure of the police. Most of these ideas were adopted from the military but tailored to meet the needs of law enforcement. Those elements were designed to work with a proactive police approach rather than a reactive approach. Over the years since the birth of American Policing, law enforcement has seen several changes. Some of the changes are a planned and internally motivated, while...
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...Effective Communication Paper Adam Maillho CJA/304 May 18. 2015 Professor Dominick Casciotta Jr. Effective Communication Communication is a process involving several steps; the goal is to transfer an idea between two or more people for the primary purpose of exchanging information. Communicating is essentially a mental exercise that an individual in law enforcement needs to be proficient in sending and receiving. Communication in criminal justice organizations entails verbal and non-verbal, within the agency as well as outside in the community. Both forms of communication are critical to a well-functioning law enforcement agency. Verbal communication relies on language and a person’s emotion to send the desired message to other people. “It starts when officers greet one another before roll call and continues through roll call and out onto the streets” (Wallace & Roberson 2009). Officers must know how to communicate with people in the community, other officers, and their superiors. Important components of verbal communication include the word usage or the content of the communication. An officer of the law needs to communicate with a victim, suspect, or another person on the level of that person. Language or education can hamper the understanding between an officer and a member of the community. Word usage, redundancy or repeating words from the officer will help a person receive the entire message if he or she is only half paying attention or do not understand...
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...Technology and Communication Even though technology is growing and can create imperfections in databases, technological advances will allow our law enforcement to work more efficiently. The Automated Fingerprint Identification System (AFIS) can find a single fingerprint from a massive database of fingerprints, and Mobile Data Terminals (MDTs) are powerful computerized tools in law enforcement vehicles. Technological advances will allow our law enforcement to work more efficiently. There are many technological advances being used by our law enforcement agencies today. With the implementation of these specialized databases, officers can identify a criminal within minutes versus the latent fingerprints used in the 1980s. These systems allowed law enforcement officials and officers to connect easily directly to other databases across the county, state, and country. According to University of Phoenix, Report Writing for Criminal Justice Professionals (2011), communication technology has advanced to a point where the National Crime Information Center (NCIC) and Federal Bureau of Investigation (FBI) are working together to store all fingerprints for criminals, to include misdemeanor offenders. As part of the teamwork between the NCIC and FBI, a major defense contractor is designing new equipment. This new equipment will allow law enforcement officers the ability to check fingerprints and mug shots from any vehicle that is equipped with the Mobile Data Terminals (MDTs). MDTs...
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...Effective Communication Shelly Alexander CJA/304 February 10, 2014 Jeffery Pomerantz Abstract The following information will include: the process of verbal and non-verbal communication with each of the associated components. The difference between hearing and listening in communication. How formal and informal channels of communication differ in criminal justice organizations. How different barriers lessen effective communication in criminal justice organizations. Ways to prevent barriers in the criminal justice organization by using different strategies. Effective Communication Communication is a process involving several steps; the goal is to transfer an idea between two or more people for the primary purpose of exchanging information. Communicating is essentially a mental exercise that an individual in law enforcement needs to be become proficient in sending and receiving. Communication in criminal justice organizations entails verbal and non-verbal, within the agency as well as outside in the community. Both forms of communication are critical to a well-functioning law enforcement agency. Verbal communication relies on language and a person’s emotion to send the desired message to other people. “It starts when officers greet one another before roll call and continues through roll call and out onto the streets” (Wallace & Roberson 2009). Officers must know how to communicate with people in the community, other officers, and their superiors...
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