...Learning Team Communication Style Case Study HCS/350 Learning Team Communication Style Case Study Successful communication skills are essential to achieve a positive work environment. Words should be carefully chosen to communicate a message of trust, respect, and teamwork. Sometimes in the quest to communicate with co-workers, it becomes difficult to use the right words and tone. The words they use and the way in which they are delivered to the delegate make the difference between a successful and a frustrating episode in delegation (Hansten & Jackson, p. 278). In this paper, our team will review three case studies. The case studies show different communication styles. These styles include: aggressive, passive or nonaggressive, and assertive. The team will examine what took place between the delegator and the delegate in each case study, explain the communication style, and discuss the consequences. Case Study One For the first case study, Robin, a psych nurse, is communicating in an aggressive style with the nurse’s aid, Rashad. She is rude and condescending to Rashad’s words. In return, Rashad remains quiet: a passive response. Rashad’s thoughts are passive aggressive and could not be read by others. At first, Rashad was passive by sitting quietly and not speaking, but had thoughts of future passive-aggressive behaviors to retaliate against the nurse. Aggressive and passive-aggressive communication lays the ground work for tension-filled...
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...How would you describe your communication style? Describe a situation in which effective interpersonal communication skills contributed to your success? Describe your personal actions by which you convey to your staff that ethics/ethical behavior is a high priority with you and that you also expect it to be a high priority with your staff. Additionally, it will provide a description of the following:...
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...In today’s world, many organizations and businesses need effective leadership in order for them to continue to be successful. Organizations without an effective leadership cannot correctly function or maintain the achievement of the company goals and visions. Effective leadership is a role dependent upon the leader and whether or not they can make certain their employees meet the objectives and standards of the company. There are a few things a leaders must know and show in order to encourage others to achieve higher levels of work. Many of the things leaders have to do does not come as a natural thing to them however it is acquired through much continued studying and hard work. Having the will power and desire can help a individual become an successful leader. Northouse describes leadership as a process whereby an individual influences a group of individuals to achieve a common goal. Defining leadership as a process means that it is not a trait or characteristic that resides in the leader, but rather a transactional event that occurs between the leader and the followers. Leadership involves influence. It is concerned with how the leader affects followers. Leadership occurs in groups. Groups are the context in which leadership takes place. Leadership involves influencing a group of individuals who have a common purpose. Leadership is about one individual influencing a group of others to accomplish there common goals. Attention to common goals also includes leadership. Leaders...
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...strengths, weaknesses, and outline a means the team leader can use to communicate with each behavioral style. The plan will also explain how an understanding of the strengths and weaknesses of the styles provides direction for improvement to achieve personal career goals. The individual’s assessments place the members into three of the four styles; Cautious Style, Steadiness Style, and Dominance Style. Since additional members may be added to the team or included in future learning teams, the professional development plan will also include the Interactive Style. Understanding the differences between the behavioral styles is instrumental for a team leader to know “how to engage others whose own DiSC styles may be quite different” (Sugerman, 2009, para.9). Team DISC Overview A company named Kudu Industries and Murray Janewski developed the DISC assessment to determine an individual’s strengths, weaknesses, as a means to identify how to communicate more effectively (Sugerman, 2009). “DiSC research shows that every individual has a set of priorities that influence their behavior. By better understanding the priorities and motivations of their own colleagues, Kudu felt its employees would better communicate to one another.” (Sugerman, 2009, para.7). The DISC behavioral assessment was the first step the team took to identify his or her individual behavioral style. The styles...
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...Differences in Communication Between Genders Roscoe Purdue University Abstract The differences in correspondence styles among men and women have been a subject of interest for research for quite a while. These differences may provoke miscommunication, battle, and even frustration between couples. This study looks at the communication styles among men and women, more especially between married couples. It questions how the different genders express their thoughts and feelings that may lead to conflicts. The study will be driven utilizing an in-depth analysis of what causes miscommunication that leads to conflicts. Qualitative research is the method that will be used to gain an in-depth look at why the genders have some of their communication problems. The goal is to increase the amount of awareness regarding communication styles and how it relates better marital communication to aid in the prevention of miscommunication and the decrease a lot of conflicts because of it. Today, divorce has become a very common part of life, and it is likely that ineffective communication plays a crucial role in the failure of many marriages. Communication may lead to the success of a marriage or to its detriment, depending on its level of effectiveness. This effectiveness of communication is likely connected to the overall satisfaction of married couples and is worthy to be studied in order to increase marital satisfaction. Learning more about the differences in communication styles between...
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...Communication Study Case Study Cassandra Brown HEALTH CARE COMMUNICATION HCS/350 January 20, 2014 Terri DeWees Communication Study Case Study Communication is an ongoing, complex, ever-changing process between two or more individuals that convey a message that is understood by all involved parties (Hansten & Jackson, 2009). The way we communicate with each other is essential and how message is perceived and welcomed by the other parties involved in the conversation. When communicate with one another we use different communication styles and those styles are passive, passive aggressive, aggressive, and assertive. This paper will analyze three scenarios and their different communication styles. Scenario One In the first scenario, there are two different communication styles identified, aggressive and passive aggressive. During the team meeting, Robin the registered nurse displayed aggressive communication behavior toward the assistant Rashad. Robin spoke to Rashad, in such a manner that seemed to be very hurtful, derogatory, and belittling rather than being encouraging and supportive. Robin’s verbal response indicated that she believed she was superior to Rashad. Robin felt as though she should be the one making the decisions. Rashad, on the other hand however demonstrated passive aggressive behavior. Rashad feared losing his job so he sat quietly, without letting his feelings and thoughts be known (Hansten & Jackson, 2009 pp.283). Passive aggressive...
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...Leadership Style Paper HCS/475 Leadership and Performance Development February 13, 2012 Leadership style is the manner & approach of providing direction, implementing plans & motivating people, choosing the appropriate style of communication, identifying objectives, empowering others to achieve & giving support. Selecting the correct style may lead to greater motivation & production from my team (Leadership in Organization, 2001-2012). I have to perform many roles & how I handle various situations, which will depend on my style of leadership. My personality & characteristics will influence the type of style I adopt. A good leader will use various styles depending on what is involved. There are many factors that can influence the behavior of a leader using aspects of leadership style (Leadership in Organization, 2001-2012). The behavior and situations in the workplace will ultimately identify the choice of response. Certain jobs require time restraints that require leadership to ensure that deadlines are met. Time restraints that are not correctly managed and over run, but may result in a decrease in motivation; it might lower commitment and effect the satisfaction of the employee. Various studies have revealed that a transformational leadership can considerably increase the performance by working as a role model (Changing Minds, 2002-2012). They encourage employees to perform and put the organizational needs first (Leadership in Organization, 2001-2012)...
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...Company By Susiver Syracuse Flandez Professor Kevin B.William Leadership and Organizational Behavior – BUS 520 August 14, 2010 Strayer University – Cobb Campus Section I - Introduction: Alan Roger Mulally, CEO of Ford Motor Company, is a dynamic leader as evidence by his broad range of education and experience. Mr. Mulally began his management style by earning an aeronautical engineering degree from the University of Kansas, and a master’s in management from MIT’s Alfred P. Sloan School of Business in 1992. Mr. Mulally accepted a position as a senior vice president of Airplane Development for Boeing Commercial Airplanes group in 1994. Two years later, he became president of Boeing’s Commercial Airplanes and served as Chief Executive Officer until hand picked by former Ford Motor Company CEO, William Clay Ford, Jr. as the next chief of the struggling auto giant (http://media.ford.com, 2010). Throughout the course of this document, we will discuss the role of leadership and how it can impact organizational performance; explore Mr. Mulally’s leadership style as exemplified by his actions; survey how goal setting helped Ford improved its performance; assess Mulally on each element of communication openness such as message transmission, trust, agendas, and goals; finally, we will evaluate effectiveness of his leadership style and recommend whether he should continue with this style. Section II – Role and Impact of Leadership in the Organization. In todays down economy...
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...120 Interpersonal Communication Term Project – Kiser Overview This term project asks you to apply the concepts and theories from this course to your own interpersonal communication experience. First, you will describe major influences on your communication style. Then you will pick two communication contexts/situations and describe your strengths and weaknesses in those areas and devise strategies, based on course materials, to address two of your most important weaknesses. The last part of the project asks you put these plan into effect, keep a journal of your experiences, and write up the results. Step 1 – General Description of your interpersonal communication style Describe major sources of influence that have affected you communication style, such as family background, educational background, sex/age, interaction with your significant others, etc. Discuss how you communication style reflects what/who you are (your self-concept) that has been established through interaction with others. How does your MBTI type affect your communication style? This part of the project should give a sense of who you are and major influences in you life that have affected the way you communicate. This section should be 1-2 pages long. It is due _________________________ Step 2 – Analysis of your communication style in specific contexts. a. Select one of the following communication contexts: (1) male-female communication; (2) family communication; (3) communication on the job; or any...
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...1 Running Head: Dynamics of Group Behavior 2 DYNAMICS OF GROUP BEHAVIOR Communication in Groups: An Effective Communication Study Chiew Saechao-Saephan Fresno Pacific University Introduction We will take a look at the different dynamics that leadership, group develop, and management as it relates to group synergy, group member roles, leadership in groups, conflict within and between groups, and communication in groups. Group Synergy Synergy as defined in Working in Groups, is "the cooperative interaction of several factors that result in a combined effect that is greater than the sum of individual contributions (Engleberg & Wynn 2013)." Synergy applied to groups and teams means much more than just working together....
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...opportunities for trade new markets arise frequently. However, these prospects are not unproblematic, as communication between contrasting cultures brings numerous of difficulties. Therefore, it is an essential requirement for corporations to interact efficiently when doing business with people from a range of different cultures. The field of intercultural communication deals with this extensive issue, both on a scientific and on an operational level which mainly is focused on guidelines for optimal behavior in intercultural circumstance, e.g. Roger Axtells’ “Do’s and Taboos Around the World” (1993). On the scientific level, from a functionalistic approach “culture is seen as determining communication” (Net>værk 2002: 129). In the process of communication, here culture has an external influence in determining people’s behavior. On the contrary, also on the scientific level, the interpretive approach sees culture as engaged symbol-systems, which exists in the interaction between people. The interpretive approach therefore sees these relations between people in interaction with culture as determining the communication. Finally, the critical approach which shares many of the interpretive approach’s assumptions also includes an historical context as well as power relations, which combined is an integral part of the communication (Martin 2007: 63). The functionalistic approach sees communication as a linear process of information going from sender to receiver. National culture, which is seen...
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...Organizational Behavior Sarah Self MGMT 311 July 27, 2013 Organizational behavior Within all organizations whether big or small it is essential to create a proper work environment for all of their employees. The key aspects to creating this type of environment are the ability to understand employee behavior, strong communication, ability to adapt, and strong ethics. For this paper I will be discussing the issues that I had with my previous employer. The issues described in this case are to do with management. When there is a communication breakdown between employees, a totalitarian leadership that does not consider the views and participation of employees and unprofessional handling of information, the organization is bound to fail. This could be due to a lack clear and defined channels of communication in the organization, inadequate training of managers in management science and are just bad leadership. Whenever there are such problems, the solutions could include the following as specified in the explanations below: Communication Firstly, communication by definition is the sharing of information between two or more individuals and /or groups to get at a particular understanding (Bauer, T., & Erdogan, B. 2010). This implies that the meaning of the information contained in the message to be must be easy to encode for it to qualify as effective communication. Good communication is an essential element of any organization’s success. Mangers should spend a great...
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...define leadership as "organizing a group of people to achieve a common goal". Studies of leadership have produced theories involving traits,[2] situational interaction, function, behavior, power, visioning values,[3] charisma, and intelligence, among others. 2.0 [Researchable Question] 1 WHAT IS LEADERSHIP STYLE? Leadership style is a form of cross situational behavioral consistency. It refers to the manner in which a leader interacts with his or her subordinates. More specifically, dimensions of leadership style depict the way in which a leader (a) attempts to influence the behavior of subordinates (Goal Attainment Function); (b) makes decisions regarding the direction of the group (Adaptation Function); and (c) his or her balance between the goal attainment function and the maintenance function of the group. Listed below are three different ways in leadership style has been defined. ------------------------------------------------- WHAT DETERMINES A LEADER'S STYLE? Leadership Style is most often viewed as a dependent variable where the focus is on how does leadership style influences individual behavior, attitudes, and group/organizational performance. The Determinants of Leadership Style approach asks what factors influence a given leader's dominant style and how is leadership style developed. Below is a listing of the various cognitive, behavioral,...
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...these perceptions, in other words, our thought patterns have a direct relationship with our level of competence and the success of our communication. Manz and Neck define the process of constructing thought patterns as self-leadership of thought. It is stated that with the application of specific cognitive strategies, individuals have control over their thoughts, and these thoughts have direct impact on their communicative performance. There are two ways of self-leadership of thoughts; challenging destructive thinking and building up constructive thoughts patterns. They define ten different kinds of destructive thinking with the suggestions of altering them into constructive thoughts. Labeling, having been discussed in our class as well, is one of the destructive thoughts hindering personal communication effectiveness. To clarify, assuming that a manager is lacking knowledge and awareness of individual different communication styles and has expressive-reflective communication style. She would inevitably evaluate one of the employees, who has an instrumental communication style with his being inadequate in his report or his indifferent nature of communication with her. She would label him with the words such as `unmotivated, inadequate, anti-social, etc.`. In all likelihood, these judgmental thought patterns have impact on her behaviors negatively and thus begin the cycle of negativity with poor conversational...
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...Introduction | Welcome to Negotiation and Conflict Resolution.In this lesson, we will discuss understanding yourself and how that impacts negotiation. | | Slide 2 | Topics | The following topics will be covered in this lesson:Personality attributes;Gender and negotiation; and Communication style | | Slide 3 | Personality Attributes | Personality traits are characterized as an individual’s attitudes, cognitive processes and behaviors which correlate with their characteristics, such as aggression, shyness, helpfulness, adaptability and independence.Locus of control is a personality trait that describes an individual’s belief about the cause of or control over situations and events. Locus of control can be defined as external or internal. External tends to view fate or luck rather than personal effort as the cause of their successes or failures. Individuals with an internal locus of control believe that they have control over their actions, both positive and negative, and their destiny.Self monitoring is having the ability to adjust your behavior according to the changing demands of social situations. The two types of self monitoring are high and low. High self-monitoring focuses on adjusting your behavior according to others’ expectations. Low self-monitoring is the opposite – this is displayed when an individual is uninterested in the opinions of others and speaks without approval or acceptance.Data gathering and decision making are two personality differences that impact how...
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