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Communication and Interpersonal Relationships

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Communication and Interpersonal Relationships

Inquiry:
How has technology impacted workplace relationships?
How has communication evolved (anthropology and sociology)?
What is the cultural impact?
Analysis:
It was about nine years ago I was a Staff Sergeant stationed in Seymour Johnson AFB and we recently had acquired a new commander. One of the new directives he gave to us stood out, and it was we were not allowed to use e-mail to communicate on Wednesdays; phone and face to face interaction was encouraged. It seemed counterproductive at the time, but he had a point, he wanted to strengthen our workplace relationships as the team we were. I believe the impact of technology can either be good or bad, it depends mostly on the user and the guidelines that their leadership imposes. It seems that even though technology increases effectivity and efficiency at work it tends to make people apathetic as work relations go. During my research I found a list that states technology improves communication as an advantage, but affects workplace relationships (Ramey, 2013).
1. Improves communication:
Many businesses are using various business communication technologies to change the way their employees interact and communicate while at work. Employees can use various communication tools to interact or exchange information at work (Ramey, 2013).
9. Affects Workplace Relationships:
Interpersonal communications are important in building workplace relationships because employees will get a chance to know each other in person, sometimes they can even share non-work related information, this type of interaction is killed by communication technology tools. Employees become more reserved and self-centered; they get buried into their work which can be of great harm to a business (Ramey, 2013). As technology advances so does communication methods which affects anthropology and sociology aspects of its users. In the past communication and information was exponentially slower and inaccurate compare with today’s digital age. All different types of societies, nations, classes, interact now in cyberspace, as well as all industries. It doesn’t matter what is the physical location of your community you can be part of another in cyberspace. Even though there communication is even more readily available the communications are shorter. To the point that someone will send via text, since making a phone call is too much of a hassle, or email a smiley face to let you know they are happy. The world converges into one online and the borders disappear. This occurrence is called cultural globalization and the Encyclopedia Britannica defines it as: “a phenomenon by which the experience of everyday life, as influenced by the diffusion of commodities and ideas, reflects a standardization of cultural expressions around the world” (Encyclopedia Britannica, 2015). Anthropologically, socially, and generationally we are merging in to a macro community which can benefit us by either have the most diverse inputs from brainstorms, or make all be an assimilated mindset.

Largest Socials Networks in the World by Number of Users Number of Users
Facebook
1,374,000,000
Google+
347,000,000
LinkedIn
336,000,000
Instagram
302,000,000
Twitter
289,000,000
Tumblr
237,000,000
Snapchat 113,000,000
Pinterest
73,500,000

Practical Application: Communication methods are not going to stop changing especially as technology advances, and is not necessarily bad, but we can’t lose the personal touch. When time is dedicated to attend and communicate with an individual, costumer or employee, interpersonal relationships grow stronger. Authenticity of intentions and a clear message is key to make it happen. The better the relationship in the workplace the more efficient and effective the institution grows allowing success as an enterprise and customer growth.
Evaluation:
There is a television show I enjoy is titled Undercover Boss, there is no better way to know what is going on or what improvements need to take place than getting out from behind the desk and engaging personnel in conversation. A report or document will not communicate as much as experiencing the situation and fomenting interpersonal relationships at the same time. To supplement the communication front technology should be used to fix discrepancies with a faster and more precise turn rate. Mechanics:
References
Encyclopedia Britannica. (2015). Cultural Globalization. Retrieved from Encyclopedia Britannica: http://www.britannica.com/science/cultural-globalization
Ramey, K. (2013, February 25). The Advantages and Disadvantages of Technology in the Workplace. Retrieved from Use of Technology: http://www.useoftechnology.com/technology-workplace-2/

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