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Communication and Professional Relationships with Children, Young People and Adults

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Unit 2:3 Communication and Professional relationships with Children, Young People and Adults
Unit Reference: F/601/3313
Unit Credit: 2

1. Know how to interact with and respond to children and young people.
1:1 Describe how to establish respectful, professional relationships with children and young people.
The starting point of any relationship is to spend time getting to know the young person. Get to know their likes/dislikes. Allow them time to talk and express their views. There are a number of basic rules that apply to effective communication and interaction. * Listen to the other person. Listening isn’t just hearing but being active in the communication. Demonstrate you are listening by mirroring the question, engage in the conversation about the subject they are talking about, ask questions to show that you are wanting to know more. * Respect their views. You may not agree with their views but respect their right to hold them. You may challenge their views but use this to open up discussions and allow you both to explore the different opinions. Show them that their views are important. * Use language they will understand. Using language that may be above their level will confuse them. They will miss out on important communication and disengage from learning, alienate them from the conversation and ultimately affect their development. Using language that is below their level is disrespectful and will not engage or challenge them. * Respect their culture. Spend time getting to know their culture. Where applicable, ensure things are in place within the environment that also respects their culture. * Develop professional working boundaries between yourself and the student, establishing the rules of behaviour within the relationship and the classroom environment. * Give them space and time. You are asking them to get to know

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