...stakeholders involved in change process, their interests in relation of this process and predict their behaviour, fears and concerns. We should emphasize the role of leadership, to define the challenging aspects causing the resistance to change, and to offer the methods of its reduction and overcoming. Finally, we will provide the organization with transformation model and give recommendations in order to succeed the people buy-in during the change preparation and implementation process. 2.Background to the Situation of Change (A) Organizational internal problems JSC «YXY» , the regional retailing company and distributor whose results have been in decline for 2 years, needs for significant change. The organization has faced the following problems and issues: Main problems and issues: -High rate of personnel turnover. -Low material interest of stuff in sales results. The personnel has no clear sense of responsibility allocation within the company and does not understand for whom to appeal to settle the current issues. -Ongoing decline in profitability as a result of the existing management system which does not provide the effective tools to prevent the negative results. Lack of feedback analysis. -Conflict situations frequently occur as a result of contradiction in administrative and functional structure of the organization. -Low interaction rate between departments and branches. Existence of zones of irresponsibility and repetition. -Depressive atmosphere and...
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...The narrator succumbs to murder that is driven by pure selfishness and lack of mental stability. The narrator’s roommate is an elder man who has an eye that is very pale blue signifying blindness and age. The narrator begins to plot throughout the beginning of the story on how to take the actions to murder the man. “He had the eye of a vulture—a pale blue eye, with a film over it. Whenever it fell upon me, my blood ran cold; and so, by degrees—very gradually— I made up my mind to take the life of the old man, and thus rid myself of the eye forever” (Poe 727). His motive to kill was based of physical appearance and that is not a justifiable motive to murder anyone. He felt anguished and fear from the looks that his idea of murder was solely to have the man not look at him anymore. After committing the murder he does not feel remorse but power and accomplishment. His ethics and morals are faded and he feels his actions are justified. “Never, before that night, had I felt the extent of my own powers—of my sagacity. I could scarcely contain my feelings of triumph” (Poe 728). Murder has given him the ability to feel as he did no wrong but that it was the right thing. Triumph is the word to focus on; it is defined to be achievement, success and accomplishment. Murder has become an ends of a means for him. This factor is missing in “Young Goodman Brown”, not only is murder...
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...Discovery represents an evolution of knowledge which is reshaped by the accumulation of new experiences. This evokes emotions of joy, nervousness or anger, forcing us to reassess the value of previous perspectives. Robert Gray’s poem, “The Meatworks”, and Tim Winton’s novel, “The Riders,” explore the view that discovery is a process, with the protagonists reflecting on the moral conflict that has developed from events in their lives, compelling them to reassess their needs and desires. Perspectives are often challenged over time, as a result of a better understanding of surroundings, causing re-evaluation of our circumstances. The persona in “The Meatworks” experiences conflict between his love for nature and his workplace, the abattoir, which causes a re-evaluation of his personal morals. To reconcile his passion for nature, he “settles for one of the lowest-paid jobs.” A brutal, one-dimensional version of manliness is revealed in the animalistic imagery evoked from “gnawed it hysterically,”...
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...When comparing the play Pygmalion and the Hallmark movie The Makeover, there are numerous similarities and differences that are revealed between the characters and general story line. Pygmalion takes place in London, England around the beginning of the 20th century where The Makeover is placed in Boston, Massachusetts during modern times. Both story lines follow the general theme of the Hallmark movie’s title, a makeover. However, this makeover doesn’t occur under the same circumstances. Pygmalion’s main character, Eliza Doolittle, first appears on the streets selling cheap flowers to passersby’s. Eliza quickly becomes acquainted by another man on the streets, Henry Higgins, who starts rambling on about how important education and proper English is for society. Eliza dreams of opening a flower shop where she can enjoy herself and make some money. The only problem though is that she doesn’t have enough money to open a flower shop nor does she speak properly enough for people to understand her. At last, Henry states that he could turn Eliza into a totally different person,...
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..."Dracula presents three types of women... The first includes the passive, virtually asexual, victims; Lucy before her initiation by Dracula... The second category, clearly modeled on women in Dracula's castle and Lucy after her transformation, includes the ravenous and sensual vampire-brides... Last are the fully developed human beings who defy our attempts to categorize them: Mina" (Senf). The three women Jonathan Harker encounters in Dracula's castle are an antithesis to the traditional Victorian woman. Stoker characterizes the female vampires in this way to hint that behind every Victorian lady lies a vampiress. Bram Stoker creates a family structure between Dracula and his three brides as a guise to represent similarities in the common Victorian family. "Thomas B. Byers... sees Dracula as the head of the family, the father figure, with his four brides, the three female vampires and eventually Lucy. In keeping with family structure of the day, the father ministered to the needs of the women. He was the sole provider: Dracula" (Welsch 48). Stoker does this to give readers a clear comparison between the behaviors of the typical Victorian woman and female vampires of the novel. Ladies of the Victorian age were taught to suppress their sexual feelings and not be sexually dominant in their...
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...Cross- cultural Adaptation in the U.S.: Chinese Students’ Difficulties and Transformations Chinese students due to their special characteristics of Asian culture, face great challenges when living and studying in the US. This article plans to identify their difficulties, causes of difficulties, and strategies to transform. Since those difficulties exist, more efforts are needed to explore potentials, make changes quickly and successfully. Language Ability Language ability plays a critical role in the process of transformation, and language problems could trigger a set of inconvenience. Many Chinese students have pretty high TOEFL scores, but higher scores do not guarantee fluent English in living and studying. So, when they first come to the U.S., many feel totally lost, confused, and incompetent. They could not express themselves freely, sharing feelings; or even lost confidence and thinking ability. The reason for this problem is partly due to their learning habit. Students in Asian countries pay more attention to reading and writing in English language, rather than listening and speaking. In addition, the language leaning styles in Asian countries are teacher- central, and transferring knowledge is considered the duty of teachers. Most students are receiving knowledge from teachers, rather than discovering knowledge on their own. Therefore, students tend to be quiet, shy, and silent in classrooms. They do not like the way of public discussion...
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...workers' bargaining power: 1. Associational power (power that result from the formation of collective organization of workers - trade unions and political parties) 2. Structural power (power that accrues to workers simply from their location...in the economic system) a) marketplace bargaining power b) workplace bargaining power Historical overview: Between 1952-1990 big grow of the Croatian industry in Yugoslavia 2 Phases of industrial growth: 1. 1950-1956 reconstruction phase 2. 1957-1989 phase of qualitative and quantitative economic agents From 1965 over investments in technology caused big foreign indebtedness Growth of industrial manufacturing but not of labour productivity System transformation caused decreasing of industry and social product (negative rate till end of the 90’s) From 2000 changes in the structure of gross domestic product (growth od service sector in comparison with industrial sector) Foreign capital and investments in Croatia: 1993 - 2012: 25,4 Mrd. Euro From: Austria, the Netherlands, Germany and Hungary In: financial (35%), trade (11%) and telecommunications (7%) sectors Fear of "selling" Croatia's land and resources to foreign private companies Outsourcing as a reason for fragmentation of the employed Strategic organization areas of the Croatian trade unions: NHS: INA, HEP Group, Podravka and Ericsson Nikola Tesla SSSH: Petrokemija, DIOKI d.d. (in EKN), Trade Union of Croatian metalworkers Other factors for workplace...
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...expanded in three different regions which was funded to keep teenagers away from the use of narcotics and of course its significant because it was put together in areas such as my neighborhood known as Pelham Bay Park and other areas because these areas specifically have vase amount of teenage narcotic users. This is related to my neighborhood because Pelham Bay is part of my neighborhood and I always knew there was teenagers having use of some drug but not specifically narcotics never had an idea it was that serious. This is important to my paper because from this I could find out the statistics as to how many teenagers are immune to these drugs in the certain amount of time of my residence here. This information didn’t really create an transformation because I had already some kind of idea about drugs being used in my area by teenagers. DERAILMENT TIES UP PELHAM BAY SUBWAY. (1947, Sep 04). New York Times (1923-Current File). Retrieved from http://ez.lib.jjay.cuny.edu/docview/108091371?accountid=11724 The main point of this article is to show how responsibility is a big deal from the MTA employees and its very dependable amongst them to serve the public as we please because everyday there’s work to get to whether its public transportation or car and I know there’s a million or billion times more of people taking means of transportation to work than there is driving. This related to my neighborhood because once again its part of the Pelham Bay region and sometimes I take public...
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...2012 Final Essay Politicians and religious leaders often use messages of fear to convince their supporters that their stances and beliefs are faultless. Throughout history there have been people within positions of power using a specific way to voice their ideals to the masses so that the public can believe in their cause. There are a number of different tools that these people have that can coerce the population in to following the individuals in these seats of power. Usually, the person in power can be a very charming person and has no issues with speaking in a public forum. Natural public speakers can very easily slide into these positions with ease. Over time, the two main seats of power are found within a political and religious setting. At times, the two different factions have combined, making the position of power much more controlling than ever before. With the use of manipulation through fear, political and religious leaders have been able to use this particular method. This way of control is nowhere near a new tactic. In the beginning of life, there is always the aggressor within a group of living organisms. The human race has evolved over time, but there are some, almost instinctual tick that keeps them breaking down into an alpha mentality. The control over the pack using violence or oppression is nothing more than control through fear. Bullying is an example of control through fear that is used within the academic halls of school. Some of the worst cases found...
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...million claimants and customers. DWP is currently going through its greatest period of transition on record as Universal Credit is rolled out nationally as part of the Welfare Reform. Internal factors that drive and influence change in DWP Strategic Objectives Changes in strategy are inevitable as the Department’s goals and objectives alter to meet the demands of stakeholders and customers. New strategies can help the business to perform more effectively or cost-efficiently. As new strategies are planned and implemented, the effects are monitored so that the change can be reviewed and quite possibly altered again. Changes in strategic direction are considered natural and healthy in DWP and we have embedded a culture of adapting to transformation. Staff Feedback Employee feedback can help us uncover flaws in our business, whether there's a technical problem with our systems or a flaw in our procedures leading to poor customer service. We encourage staff to complete local and national surveys throughout the operational year and we ensure employees suggestions are acknowledged and used to drive change in our department. Staff can easily give feedback and make recommendations for improvement via a ‘Bright Ideas’ icon on their desktop. Staff are rewarded financially for any submission that is carried forward. Changes implemented locally are shared across the department as good practice and help to formulate national policies and procedures. Restructure DWP has recently...
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...ninety-three, Deming had taught quality and productivity improvement for more than fifty years. His Fourteen Points, System of Profound Knowledge, and teachings on statistical control and process variability are studied by people all over the world. His books include: Out of the Crisis (1986), The New Economics (1993), and Statistical Adjustment of Data (1943). In emphasizing management's responsibility, Deming noted that workers are responsible for 10 to 20 percent of the quality problems in a factory, and that the remaining 80 to 90 percent is under management's control. Workers are responsible for communicating to management the information they possess regarding the system. Deming's approach requires an organization-wide cultural transformation. Deming's philosophy is summarized in his famous fourteen points, and it serves as a framework for quality and productivity improvement. Instead of relying on inspection at the end of the process to find flaws, Deming advocated a statistical analysis of the manufacturing process and emphasized cooperation of workers and management to achieve high-quality products....
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...CHARISMATIC LEADERSHIP: STRATEGIES FOR EFFECTING SOCIAL CHANGE C. Marlene Fiol University of Colorado - Denver Drew Harris Fairleigh Dickinson University Robert House University of Pennsylvania Second revision February 1999 Please address all correspondence to: C. Marlene Fiol University of Colorado at Denver College of Business CB 165 PO Box 173364 Denver CO 80217-3364 303-556-5812 mfiol@castle.cudenver.edu CHARISMATIC LEADERSHIP: STRATEGIES FOR EFFECTING SOCIAL CHANGE ABSTRACT Due to their unique relationship with followers, charismatic leaders can be powerful agents of social change. Current theories of charismatic leadership have emphasized primarily the personality and behavior of leaders and their effects on followers, organizations, and society. This emphasis fails to uncover why and how the charismatic leader-follower interaction can generate social change. Our study draws on theories of social meaning to develop a process model of charismatic leadership. Empirical exploration of our model suggests that charismatic leaders employ a set of consistent communication strategies for effecting social change. INTRODUCTION We have substantial evidence that charismatic leaders behave differently than non-charismatic leaders. Further, we know that charismatic leaders can generate radical social changes, and that the performance of charismatic leaders and their followers tends to exceed that...
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...GLOBALIZATION “Terrorism has rarely been absent from history, and over centuries has appeared in many guises”1. Referring to Walter Laqueur, no state or international system has been exempted from this form of non-state violence. However, the major shifts carried by globalization, that is to say the transformation from a state-centric world to a global system, seem to have perturbed the way violent non-state actors act, claim, interfere, and wage war in the new international system. If we follow the vision of Carpenter, we can talk about a “new world disorder”2 because of the multiplicity of new actors supported by international markets and transnational links. But, should we use the adjective “new” to describe nowadays’ terrorist organizations and attacks? Since 9/11 attacks, world seem to have toggled in major insecurity and fear of those modern organization that can act wherever and whenever they want at any place in the world. Undeniably, terrorists’ forms of violence have evolved by taking advantage of criminal organizations’ and illegal trades’ favourable trends. But this method, more than a political doctrine, represents a non-state use of violence or threat of violence to spread fear and bring political reform or revolution. Therefore, it should be reconsidered with the former violent actors and the disintegration of states. Moreover, the subject comprehension have to be reinforced in order - for great power or American superpower - to prevent those criminal organization from...
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...experienced outstanding success in improving the operations of educational system. For example, by using TQM they reduced the average duration of remodeling projects by 23%. Quality has become a vital factor in attracting the bright and deserving students and faculty in technical institutions. This paper describes simple and effective philosophy, for improving learning and classroom performance by applying Deming's points. I have used 14 points of Dr. W. Edwards Deming as a checklist through this essay. Although these 14 points show considerably different between academic environments, the way that these 14 points should be used is approximately in common way. In this document, we will present some suggestions on how each point might be applied to an academic environment. Of course these are just suggestions, many of which will be totally inappropriate at a particular university. Feeding thought and suggestion by comparison a methodology would be my purpose through which one can use to apply TQM to a unique...
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...to suit himself and his audiences (Plant 2012, p. 298). A close comparison of Ovid and Hesiod calls for similarities and differences in their accounts of the human races. In Book I of the Metamorphoses, Ovid accounts four “Ages of Humankind”. He begins with the Golden Ages, where he describes to be a time of purity in humanity and the fertile land continues to prosper throughout “everlasting spring” (Ovid, Metamorphoses 1: 89-12). This period was known to be the climax of ‘peace and quiet’ on Earth as there were no warfare or negative qualities in human emotions. With the overruling of Saturn by Jupiter, his ascension was the beginning of The Silver Age as Ovid asserts. It was in this age that crops were planted and humans emerged from their cave homes to built homes of wood and bark (Ovid, Metamorphoses 1:121-124). Additionally, Ovid provides an aetiological explanation of the four seasons through the actions of Jupiter. The Bronze and Iron Age succeeded the Silver age, existing quite simultaneously. Cruelty in humanity influenced their submission to warfare, while by the time the Iron Age came, this worsened with ‘malicious evil’ roaming the land and the disappearance of ‘restraint, piety and truth’ (Ovid, Metamorphoses 1: 125-141). Hesiod’s influence over Ovid is clear, with the exception of a fifth race in Hesiod’s account. Both authors account for the evolution of humanity and the transformation of the social and psychological structure with the use of metals as a...
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