Premium Essay

Consumer Satisfaction in Real Estate

In:

Submitted By psingh1
Words 415
Pages 2
A RESEARCH PAPER ON
COMPETENCY BASED LEARNING SYSTEM
INTRODUCTION
We are in the starting stage or learning revolution. The new learning methods have been copied by high competition from organization whose major purpose is to deliver learning and by the help of rapid advance in information technology.
But still these paths are not leading nor will no longer lead automation Higher education for Institutions. In spite they lead to direct approach of learning opportunities that are well popular in shortest route to result to those who are chiefly interested in it.
In the present scenario delivering ideas and information there are many options available but they are showing credit hours and course title.
Unfortunately many institutions are adopting this new paradigm and emerging these realities in spite the delivering traditional way of delivery format, package curricula in the slandered length of academic term.
The bridge between the traditional approaches which depends to student’s credit hours of measuring achievements.
The revolution can be found in competency based approach.
The traditional postsecondary institutions that brought competition has not gone unrecognized.
The demand for certification that were not meeting with traditional institution because there is no mechanism (way)to report outside the country.
People use to differentiate, adopt competency throughout to influence those that appears above and underneath.
People have different traits and characteristics explain why people peruse different learning and experience and why they acquire different skills and knowledge. (Voorhees, 2001)
COMPETENCY BASED EDUCATION
In the present era of learning some institutions and schools are moving ahead with new innovating ways of learning where the achievement is constant but the time is variable. (Patrick, 2011 )
Different people have different role of

Similar Documents

Premium Essay

Consumer Topic

...1. Product strategies of private life insurance companies 2. A study on “why companies should go for outsourcing” 3. Effectiveness of advertising on real estate sector 4. Study on consumer expectations and perceptions towards consumer loans 5. Workers attrition rate at hotel industry is increasing. Study regarding this issue 6. Attrition rates at different sectors 7. Effectiveness and scope of employee referrals in the process of talent sourcing 8. Study of training needs across different industries 9. Study on creation of luxury brand 10. Strategies used to build successful Internet based customer services 11. Measuring the effectiveness of retail banking of a nationalised bank compared to a MNC 12. Conspicuous consumption 13. Study of awareness and acceptibility of UPVC windows and door systems 14. Opportunities of Financing the NANO’s in Bangalore 15. Changing trends in FMCG industry in India 16. A study of best HR practices in service industry 17. Fundamental analysis of Indian telecom companies 18. Study of consumer behaviour in automobile industry 19. customer buying behaviour towards insurance products 20. Promotion strategies followed in Insurance sector 21. Study on changing consumer preference towards organised retailing from un-organised retailing 22. study on “impact of advertising in B2B marketing” 23. Distribution network & general insurance industry 24. A study on distribution channels in aluminium industry 25. Study on strategies for...

Words: 3792 - Pages: 16

Premium Essay

Titles for Preparation of Project Titles

...a2zmba users here. Post your project related queries here.. 1. Product strategies of private life insurance companies 2. A study on "why companies should go for outsourcing" 3. Effectiveness of advertising on real estate sector 4. Study on consumer expectations and perceptions towards consumer loans 5. Workers attrition rate at hotel industry is increasing. Study regarding this issue 6. Attrition rates at different sectors 7. Effectiveness and scope of employee referrals in the process of talent sourcing 8. Study of training needs across different industries 9. Study on creation of luxury brand 10. Strategies used to build successful Internet based customer services 11. Measuring the effectiveness of retail banking of a nationalised bank compared to a MNC 12. Conspicuous consumption 13. Study of awareness and acceptibility of UPVC windows and door systems 14. Opportunities of Financing the NANO's in Bangalore 15. Changing trends in FMCG industry in India 16. A study of best HR practices in service industry 17. Fundamental analysis of Indian telecom companies 18. Study of consumer behaviour in automobile industry 19. customer buying behaviour towards insurance products 20. Promotion strategies followed in Insurance sector 21. Study on changing consumer preference towards organised retailing from un-organised retailing 22. study on "impact of advertising in B2B marketing" 23. Distribution network & general insurance industry 24. A study on distribution channels...

Words: 3790 - Pages: 16

Premium Essay

Standard Deviation Abstract Paper

...the learning team and establish for each article the purpose of the study, the research question(s), the hypothesis of the study, and the main findings of the study. The articles selected by each members of the learning team were: Explaining satisfaction in double deviation scenarios: the effects of anger and distributive justice (Jessica); Consumer Socialization in a Wired World: The Effects of Internet Use and Parental Communication on the Development of Skepticism to Advertising (Waleska); Real Estate in the Real World: Dealing with Non-Normality and Risk in an Asset Allocation Model (Pollyanna); and Social network productivity in the use of SNS. (Miguel). In the student (Jessica) article is an article in where the research has shown that more than half of attempted recovery efforts only reinforce dissatisfaction, producing a double deviation effect. Surprisingly, these double deviation effects have received little attention in service marketing literature. To fill this gap, this article aims to develop and empirically test a model of how customers form satisfaction judgments in double deviation scenarios. The article seeks to propose that emotions have a distinct and separate influence from perceived justice in explaining satisfaction with failed recovery. It also employs the critical incident technique to obtain data from banking customers and apply latent variable path analysis to test the proposed model. The results of the study support the model and highlight the important...

Words: 1072 - Pages: 5

Premium Essay

Portfolio One

...people purchase real estate mainly for making money. Therefore, this essay will apply standard consumer theory to the housing market and clarify the differences of the decision-making process in purchasing a residential dwelling between standard consumer choice theory and behavioral economics. Moreover, the specific characteristics of speculative bubbles in the real estate market in Spain before and during 2008-2012 will be examined. Part 1: Applications of Traditional vs. Behavioral Economics Explanations Consumer choice is about maximizing their satisfaction by using the limited incomes to fulfill their preference (Silberberg and Suen 2001, 252). There are few general assumptions about consumer’s preferences. Firstly, consumer can rank and compare their choices according to their preference. For example, they can decide to prefer residential dwelling to holiday activity, holiday activity to residential dwelling or indifferent between both choices. This is the assumption called completeness (Isaac 1998, 9). Secondly, preferences are transitive. It means that if a consumer prefers residential dwelling to holiday activity and holiday activity to car, then the consumer also prefers residential dwelling to car. Therefore, consumer consistency is necessary for transitivity. Thirdly, consumers usually prefer more goods to less because they are never satisfied and think that more is always better (Pindyck and Rubinfeld 2009, 70). Utility shows the satisfaction of consumer, and it is...

Words: 2578 - Pages: 11

Free Essay

Marketing

...Dated: 21-05-2013 Problems on Hypothesis Testing 1. According to Money, the average appreciation, in percent, for stocks has been 4.3% for the five-year period ending in May 2007. An analyst tests this claim by looking at a random sample of 50 stocks and finds a sample mean of 3.8% and a sample standard deviation of 1.1%. Using α= 0.05, does the analyst have statistical evidence to reject the claim made by the magazine? 2. According to Money, which not only looked at stocks but also compared them with real estate, the average appreciation for all real estate sold in the five years ending May 2007 was 12.4% per year. To test this claim, an analyst looks at a random sample of 100 real estate deals in the period in question and finds a sample mean of 14.1% and a sample standard deviation of 2.6%. Conduct a two tailed test using the 0.05 level of significance. 3. (Proportions) The manufacturer of electronic components needs to inform its buyers of the proportion of defective components in its shipments. The company has been stating that the percentage of defectives is 12%. The company wants to test whether the proportion of all components that are defective is as claimed. A random sample of 100 items indicates 17 defectives. Use α= 0.05 to test the hypothesis that the percentage of defective components is 12%. 4. An automobile manufacturer substitutes a different engine in cars that were known to have an average miles-per-gallon rating of 31.5 on the highway...

Words: 1129 - Pages: 5

Premium Essay

Ikea Analysis

...environment. They have been in the foreign market since 1973, they currently have stores in over 37 countries and are continuing to grow (most recently Asia). By following the traditional pattern of globalization, first operating in countries with similar cultures and then expanding to the foreign market, they were able to have great international success (Burt, Johansson & Thelander, 2011). We will discuss in detail why IKEA strategies are so effective and why other organization should learn from their current success. IKEA’s Marketing There are generally four retail marketing items: merchandise, location and store format, the selling and service environment and market communication. Merchandise is the item you are selling to the consumer inside the store. In marketing terms, being creative and making the items attractive to lure customers into the stores (Burt, Johansson & Thelander, 2011). Location and store format...

Words: 2344 - Pages: 10

Premium Essay

Live Chat Customer Happiness Report

...IMPACT OF CHAT SETTINGS Typical implementation and best results recommendations Chat settings affecting customer satisfaction a. Chat window type (embedded chat vs pop up) b. Chat window customization c. Custom logo d. Canned responses e. Queueing visitors f. Transfers g. Using Facebook Connect Chat settings not affecting customer satisfaction a. CSS customization b. Chat availability during the weekends c. Party initiating chat 06. SUMMARY Conclusions About LiveChat 23 23 23 2 01 Introduction Customer Happiness Report was created to measure the satisfaction of the consumers using online chat software. The results are to be shared with people who consider using live chat in their business. Online customers tend to use chat because it is a dedicated tool for online service and something they easily get used to. With instant messaging software used daily by millions of people and live chat software becoming more and more popular on business websites, text communication in real-time is blooming. Another reason for creating this report was lack of valuable information about customer happiness of the visitors using chat on ecommerce websites. The market misses data that could be used to compare live chat software with other customer service tools such as phone, email and ticketing systems. 3 02 DATA Businesses that use LiveChat measure satisfaction of their customers using a dedicated feature – customers click on 'thumb up' or 'thumb down' button and rate...

Words: 1930 - Pages: 8

Premium Essay

Megaworld Strama Paper

...Manila A Strategic Management Paper Presented to: Mr. Real C. So In Partial Fulfillment of the Requirements for the Course Strategic Management (Entre 7) Presented by: Miguel O. Rodil 4M7 February 2012 2|Page I. EXECUTIVE SUMMARY 3|Page II. TABLE OF CONTENTS 4|Page III. ACKNOWLEDGEMENT 5|Page IV. INTRODUCTION 6|Page V. EXTERNAL ENVIRONMENT ANALYSIS 1. Definition of Industry Table 5.1 Real Estate Industry Classification Industry Supersector Sector Subsector 8000 Financials 8600 Real Estate 8630 Real Estate Investment and Services 8633 Real Estate Holding and Development Industries are the circles in the supply chain diagram. Each industry is a set of firms that operate in the same space in a supply chain, competing to control some of the space and so capture value. Industries have structure, history/trajectories and competitive dynamics that set the context for new entrants. In the Real-Estate Industry organizations primarily engaged in renting or leasing real estate to others; managing real estate for others; selling, buying, or renting real estate for others; and providing other real estate related services, such as appraisal services. Companies that invest directly or indirectly in real estate through development, investment or ownership. Excludes real estate investment trusts and similar entities, which are classified as Real Estate Investments. Source: www.icbenchmark.com/ICBDocs/Structure_Defs_English...

Words: 8065 - Pages: 33

Premium Essay

Sample

...Chapter 1 Research Background Real estate is a long-lived, heterogeneous, and unique asset involves the cross-disciplinary fields (Boon, 2005). According to the Tharatchai (2009), real estate is one of the significant asset that significantly contribute to the national economy, involving machinery, building, acquisition of various property rights and others. By the way, the related term of real estate for this research is about the building, which is classified into two categories such as commercial property and residential property (Christudason, 2004) Dunhill (2009) had mentioned that in these recent years, Malaysia property is getting a lot of attention from local and foreign investors (Dunhill, 2009). Government had injected the stimulate package cost RM650 million into the construction sectors by allowing more projects for residents in the mid year 2009 (Khim, 2008). This effort is included in the Ninth Malaysian Plan with ‘Malaysia my second home’, as Malaysian government had eliminated the restriction to promote the foreign investment. In addition, an increase of the output growth has result in the productivity and employment growth. Meanwhile, the higher productivity effect of growth will increase the employment sector as well as increase the income of individual. As the income level and economic condition have been increased, the Malaysian is prepared to commit to more spending such as the purchase of property and making investment. So, it will increase the...

Words: 1137 - Pages: 5

Premium Essay

Hello

...Introduction The conclusion of the real estate transaction is the closing, the culmination of many efforts—finding clients, negotiating offers, solving problems, coordinating inspections, and much more. At the closing, title to the real estate is transferred in exchange for payment of the purchase price. It's also a complicated time because until closing preparations begin, the licensee's relationship is primarily with the buyer or the seller. During the closing period, new players come on the scene: appraisers, inspectors, loan officers, insurance agents, and lawyers. Negotiations continue, sometimes right up until the property is finally transferred. A thorough knowledge of the process is the best defense against the risk of a transaction failing. Key Terms • accrued items • closing • closing statement • computerized loan origination (CLO) • controlled business arrangement (CBA) • credit • debit • escrow accounts • escrow closing • Good Faith Estimate (GFE) • impound accounts • Mortgage Disclosure Improvement Act (MDIA) • prepaid items • prorations • Real Estate Settlement Procedures Act (RESPA) • survey • Uniform Settlement Statement (HUD-1) Learning Objective After successfully completing this topic, you will be able to describe the process involved and the issues that may concern both the buyer and the seller to comply with the requirements of both parties and allow a conveyance of...

Words: 8934 - Pages: 36

Premium Essay

The Economics of Property and Construction

...THE ECONOMICS OF PROPERTY AND CONSTRUCTION Customer Inserts His/Her Name Customer Inserts Grade Course Customer Inserts Tutor’s Name (24, March, 2012) THE ECONOMICS OF PROPERTY AND CONSTRUCTION Real estate development has been the center of attraction for new investors. In the late 20th century, businesses have been expanding rapidly. This led to an increased demand of office space and property for business development and expansion. The expansion of the business sector was driven by the dire demand of goods and services by increasing world population. With increased population, firms were forced to invest more on their producing plants. This was meant to cater the increasing level of demand. Subsequently, in addressing the market demand, firms were called to employ more personnel to aid in its production. This led to the demand of the tertiary employees who were to inject their expertise in production to ensure quality and quantity products were developed. Employing additional staff meant increased demand of office space. Property developers were therefore called in to address the emerging demand for new office spaces. In addition, the demand for additional office space was also necessitated by the 20th century market liberalization and subsequent globalization. Globalization encouraged the movement of firms from their traditional locations i.e. mother countries to other nations. These relocations came with an increase in demand for both manpower and office...

Words: 3202 - Pages: 13

Premium Essay

Is535 Project

...Introduction The Michigan real estate market is highly competitive. Greater marketing and professionalism is now a requirement in the real estate industry, as is the service provided to procure a successful sale and or purchase. As in the real estate industry, service delivery is complicated by the presence of the customer at the point of service production. The customer contact employee must accommodate uncertainty and variability introduced by the customer, which in the real estate industry is vital to being successful. Problem Statement Greater marketing and professionalism is now a requirement in the real estate industry, as is the service provided to procure a successful sale and or purchase. As in the real estate industry, service delivery is complicated by the presence of the customer at the point of service production. The customer contact employee must accommodate uncertainty and variability introduced by the customer, which in the real estate industry is vital to being successful. An understanding and appreciation of consumption and the consumer in real estate services is arguably more important than ever if providers of real estate services are to rise to the competitive pressures building in the sector. Real estate, as with all service businesses, need to focus on the quality of service as it is becoming an increasingly important differentiator between competing businesses and in many industries, such as real estate, it is often the only core differentiator...

Words: 3144 - Pages: 13

Premium Essay

Circuit City

...Journal of Business Cases and Applications The rise and fall of Circuit City Amy Hart The University of Tampa Erika Matulich, Ph.D. The University of Tampa Kimberly Rubinsak The University of Tampa Kasey Sheffer The University of Tampa Nikol Vann The University of Tampa Myriam Vidalon Nielson Abstract Circuit City paved its way in the consumer electronics retail market by committing to its Five S’s operating philosophy – selection, savings, service, satisfaction, and speed. However, the company fell victim to several poor business decisions in the early 2000’s that eventually led to the filing of Chapter 11 bankruptcy in 2008 and its closing in 2009. This case highlights the importance of identifying appropriate product differentiation strategies, building a distinctive competence, monitoring the competitive landscape and making sound business decisions. It will landscape, also aid the student’s understanding of the role and impact of management and explain the importance of employee engagement, satisfaction, and retention. Keywords: Circuit City, Five S’s, customer service, product differentiation, competitive ity, landscape, employee retention, Alan McCollough, Philip Schoonover, layoff, Chapter 11 bankruptcy Rise and fall, Page 1 Journal of Business Cases and Applications INTRODUCTION history This case covers the time period in Circuit City’s history between the decision of CEO Alan McCollough to halt the sale of appliances in 2000 and the decision of CEO Philip...

Words: 3322 - Pages: 14

Premium Essay

Marketing Mix

...elements of the marketing mix effects the development of Northwood Realty Services marketing strategy and tactics. The reader will find how Northwood Realty Services implements each element of the marketing mix through marketing and research strategies. Northwood Realty Services Northwood Realty Services is a real estate agency established in 1956, serving customers in Eastern Ohio and Western Pennsylvania with 35 offices and 900 agencies within the local areas of the servicing regions (LinkedIn Corporation, 2011). Northwood Reality Services commitment to their customers is to ensure that buying and selling a home is more rapid, easier and a rewarding experience without the worries of the plugging economy. Despite the economic stance Northwood Reality Services “mission has remained constant unrivaled service, never-ending respect for customers, uncompromising integrity and ethics (Northwood Realty Services 2011, par.2).” Northwood Realty Services focuses on continuance complacency with the aim of sharing the enthusiasm, safety, reassurance and personal pride of owning a home with the new homeowners based on a trusted and confidence in a real estate agency. Northwood realty services strives on the present low interest rates, programs available for first time homeowners, new appliance discounts and first time homeowners tax credit. Northwood realty services provides guidance in homeownership helping find the ideal home for their customers by knowing the market that includes...

Words: 1507 - Pages: 7

Premium Essay

Ebusiness

...Real Estate Office Website E-business Plan A. Develop an online business expansion proposal that includes the following: Viability of the product or service that the business offers in an online environment I have chosen to work with a local real estate office to help the company increase its online presence. The company has a website that was created and never updated, thus it is stagnant. The primary objective of an online presence for this company is to expand the marketing efforts of the company in the online arena, expand the market area, and increase sales. This will help the company provide specialized information to potential buyers and sellers of homes, as well as creating an awareness of the real estate office. As a result sales will increase. The goal of the online marketing for the real estate office is to give valuable information regarding the real estate market, attract new customers to the business, to create a relationship with these new customers and follow-through with excellent service. Create a new brand of internet marketing that improves communications with customers. This company needs to expand into online marketing, if not, the company will certainly be losing potential customers. The online marketing strategy needs to include creating a website which will be connected to the company’s other internet pages and profiles. These other pages and profiles should include Facebook, Twitter, LinkedIn, Flickr and YouTube. The company will use social media such...

Words: 3134 - Pages: 13