CORPORATE TRAINING
Alice Phoenix
University of Phoenix

Corporate Training

There is quite a bit that corporations can do in the area of corporate training. Corporations are providing additional training for their employees. Emotional Intelligence is one training area. Successful managers need high Emotional Quotient (EQ) or Emotional Intelligence (EI) to work effectively.
It is the ability to see emotions in self and others, to talk about different emotional responses, and to use information to make intelligent decisions (Goleman, 2000). I read an article on EQ that said, “people good at managing relationships tend also to be self-aware, self-regulating, and empathetic” (Goleman, 2000, p. 33). This article also said “at the highest levels of the company, where differences in technical skills are of little importance. In other words, the higher the rank of the person, the more emotional intelligence capabilities are needed for decision making effectiveness” (Goleman, 1986, p. 94).
For a manager emotional intelligence is needed to be successful and to work in a team (Goleman, 1986). The article stated that the core competencies required for emotional intelligence are “the perception of emotions in one’s self and others, the understanding of these emotions, and the management of emotions” (Feldman, 2001, p. 4). For me to be successful I need to be able to work in a team. Most companies rely on teams of employees working together.
During my research I found an article that discussed university classes in emotional intelligence. One article stated:

A current trend in education is to teach students about how their emotional intelligence can have a positive or negative effect on their career. Many universities are now offering courses in interpersonal relationships and emotional intelligence in an attempt to prepare students to be leaders. Leaders cannot