...In the article “We Have No Right to Happiness” the author, C.S Lewis, states that norms and rule that we have prevents people from achieving freedom of being happy. The author believes that “what methods of pursuing happiness are either morally permissible by the Law of Nature or should be declared legally by the legislature of a particular nation“(2). This statement explains that happiness can be achieved by doing things that are allowed by society’s norms and rules which counter the fact on that we can do whatever we like to reach happiness. However, without any limitations, happiness can be harmful can turn into something misleading, causing harm other people instead. Moreover, Lewis states that the only thing that makes a person feel happy is ‘sex’. It is only a part of numerous fun activities that humans can do when they are alive. Many other things can make a person happy, such as helping others in need. After reading this article, I disagree with Lewis’ statement as he said that we cannot achieve our true happiness by just obeying the norms and law and believing only sex is the thing that makes human being happy. In the same article, Lewis states people cannot find their real happiness by following the norms and rule because he believes that “law and standards are the ones who stopped us from achieving our true happiness.” For...
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...International Journal of Commerce and Management Emerald Article: Towards an integrated model of customer service skills and customer loyalty: The mediating role of customer satisfaction Amjad A. Abu-ELSamen, Mamoun N. Akroush, Fayez M. Al-Khawaldeh, Motteh S. Al-Shibly Article information: To cite this document: Amjad A. Abu-ELSamen, Mamoun N. Akroush, Fayez M. Al-Khawaldeh, Motteh S. Al-Shibly, (2011),"Towards an integrated model of customer service skills and customer loyalty: The mediating role of customer satisfaction", International Journal of Commerce and Management, Vol. 21 Iss: 4 pp. 349 - 380 Permanent link to this document: http://dx.doi.org/10.1108/10569211111189365 Downloaded on: 31-03-2012 References: This document contains references to 129 other documents To copy this document: permissions@emeraldinsight.com This document has been downloaded 404 times. Access to this document was granted through an Emerald subscription provided by GERMAN JORDANIAN UNIVERSITY For Authors: If you would like to write for this, or any other Emerald publication, then please use our Emerald for Authors service. Information about how to choose which publication to write for and submission guidelines are available for all. Additional help for authors is available for Emerald subscribers. Please visit www.emeraldinsight.com/authors for more information. About Emerald www.emeraldinsight.com With over forty years' experience, Emerald Group Publishing is a leading independent publisher...
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...chain would aloud scale economies or may open the scope over markets. For example, Benetton moves inventory to stores around the world faster than its competition by building flexibility into design, production, and distribution or, Sony that purchases components from suppliers in Thailand, Malaysia, and around the world. These examples lead to my next points. Under the concept of strategy’s four perspectives, there is an external and internal overview that permits framework for a deep analysis or SWOT, which will help to develop an effective strategy formulation. It is not easy to explain market movements but we can have in mind the flow of the strategy decision areas (resources, capabilities, processes) and performance objectives (customer needs, market positioning, competitors actions). In the other hand, top-down/bottom-up perspective give us a concept that clarify the link over a corporate strategy, tactical and operational experience. To understand this concept, I prefer to support my analysis on the five generic competitive performance objectives, that allow us to understand the necessity of being right (Quality), being fast (Speed), being on time (Dependability), being able to change (Flexibility) and being productive (Cost). For example, Wal-Mart based its strategy over a cost strategy offering to customers the lowest prices. That was their competitive priority. According to Ivanov, D. (2010) there is a sort of divorce between strategic, tactical and operational planning...
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...........................................................5 2.3.-Spanglish........................................................................................................6 3.-Data and methodology..................................................................................................8 4.-Analysis.........................................................................................................................9 5.-Conclusion...................................................................................................................13 6.-Transcription conventions...........................................................................................14 7.-Transcription...............................................................................................................15 8.-Bibliography................................................................................................................17 9.-Plagiarism declaration.................................................................................................19 1.-Introduction, aim and scope Code-switching (CS) is a linguistic phenomenon defined by Auer as "the...
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...Wesly B. Elarcosa CS 46B (TTH, 5:01 - 6:30 PM) July 12, 2016 BSA – 3 Mr. Nelson M. Wahing Case Study No. 2: Personal Trainer Inc. I. Summary Personal Trainer, Inc. owns and operates fitness centers in a dozen Midwestern cities. The centers have done well, and the company is planning an international expansion by opening a new “supercenter” in the Toronto area. Personal Trainer’s president, Cassia Umi, hired an IT consultant, Susan Park, to help develop an information system for the new facility. During the project, Susan will work closely with Gray Lewis, who will manage the new operation. After evaluating various development strategies, Susan prepared a system requirements document and submitted her recommendations to Cassia Umi, Personal Trainer’s president. During her presentation, Susan discussed several development strategies, including in-house development and outsourcing. She did not feel that a commercial software package would meet Personal Trainer’s needs. needs. Based on her research, Susan felt it would be premature to select a development strategy at this time. Instead, she recommended to Cassia that an in-house team should develop a design prototype, using a relational database as a model. Susan said that the prototype would have two main...
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...OC College of Business Administration MGMT 5603.93: Ethics, Decision Making, and Communications Fall 2015, Term 2 Online _______________________________________________________________________________________ Professor: Dr. Phil Lewis, Professor of Management Phone (Work): (405) 425-5561 or 425-5560; (Home): (405) 475-7070 Email: phil.lewis@oc.edu Virtual Office Hours: Email responses normally within 24 hours. Mission of Oklahoma Christian University Oklahoma Christian University is a higher learning community that transforms lives for Christian faith, scholarship, and service. MISSION OF THE OC SCHOOL OF BUSINESS ADMINISTRATION Within a framework of excellence in contemporary business education, the School of Business Administration will build a community of lifelong relationships upon a foundation of enduring Christian values. CONTRIBUTION OF COURSE TO CHRISTIAN SERVICE AND LEADERSHIP For I have walked in my integrity … I will walk in my integrity … Joyful are people of integrity, who follow the instructions of the Lord. Psalm 26:1, 26:11, 119:1 (NKJV). THE OC COVENANT The Covenant for Oklahoma Christian University is posted under Course Information. REQUIRED TEXT Phillip V. Lewis, Ethics in the World of Business, Kendall-Hunt Publishing Co., 2014 (ISBN: 978-1-4652-3979-2). COURSE DESCRIPTION This course examines the basic ethical issues involved in the conduct of business from a biblical perspective. Critical thinking of organizations as...
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...Capital Structure & Profitability By Prof. (Dr). T. Velnampy & J. Aloy Niresh University of Jaffna, Sri Lanka. Abstract - Capital structure decision is the vital one since the profitability of an enterprise is directly affected by such decision. The successful selection and use of capital is one of the key elements of the firms’ financial strategy. Hence, proper care and attention need to be given while determining capital structure decision. The purpose of this study is to investigate the relationship between capital structure and profitability of ten listed Srilankan banks over the past 8 year period from 2002 to 2009.The data has been analyzed by using descriptive statistics and correlation analysis to find out the association between the variables. Results of the analysis show that there is a negative association between capital structure and profitability except the association between debt to equity and return on equity. Further the results suggest that 89% of total assets in the banking sector of Sri Lanka are represented by debt, confirming the fact that banks are highly geared institutions. The outcomes of the study may guide banks,...
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...Formula for weighed mean: X ̅ = (∑fx)/N Where: − ×=Arithmetic mean ∑= Summation of symbol ƒ=Frequency ×=Score/Mean Ν=Number of Respondents Data Organization Table 2 Likert five point- scale Unit weight Equivalent weight points Verbal Interpretation 5 4.50-5.0 Strongly Agree 4 3.50-4.49 Agree 3 2.50-3.49 Minimally Agree 2 1.50-2.49 Disagree 1 1.0-1.49 Strongly Disagree Study Habits of CS 1 Students: What do they do outside the classroom? Donald Chinn Institute of Technology University of Washington, Tacoma Tacoma, WA, USA 98402 dchinn@u.washington.edu Judy Sheard Faculty of Information Technology Monash University Victoria, Australia Judy.Sheard@infotech.monash.edu.au Angela Carbone Faculty of Information Technology Monash University Victoria, Australia Angela.Carbone@infotech.monash.edu.au Mikko-Jussi Laakso Department of Information Technology and Turku Centre for Computer Science (TUCS) University of Turku, Finland milaak@utu.fi Abstract In this paper, we report the results of a survey of the study habits of CS1 students. In this survey, students were asked how much time they spent on course-related activities such as reading the textbook, working on problems outside class, using online learning tools, and consulting with their instructor. We identified factors that influenced student study habits and how those factors affected students’ final course score...
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...Business Research Report Sam Ebbie Contents 1.0 Introduction 3 2.0 Literature Review 3 3.0 Research Methods 5 4.0 Finding and Analysis 5 5.0 Conclusion 9 6.0 Recommendation 9 7.0 References 10 Introduction After speaking with a number of University of Glamorgan students, it was decided that the research would be centered around the problems owners were experiencing with their iphones. The problems according to the secondary research explored, include signal strength, battery life and a number of other issues (BBC, 2010). It was decided to choose this as the research topic due to the fact that Apple have become the predominant mobile phone provider since releasing the iphone in 2007. Apple currently boast a 44.9 percent share of the market. Additionally a number of articles were published talking about the problems that iphone users were experiencing with their phones. It is important to discover whether the same problems reported by those in the articles were also being faced by the students with iphones at the University of Glamorgan. The main aim of the research is to evaluate the University of Glamorgan students overall levels of satisfaction of owning and using an Apple iphone. Four objectives to achieve in the research were outlined. Firstly it is important to identify what other handsets students considered purchasing at the time of buying their iphone, to reveal Apple’s main competitors. Secondly understanding...
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...February 2016 Managing Strategically - Case Assignment 1: “Wind in Shaw’s Sails” | Adolfo Mauricio Jimenez ArceAli KhalilAnja JelacaClaudia Siller VargasJorge Siller Vargas | Managing Strategically - Case Assignment 1: “Wind in Shaw’s Sails” | Adolfo Mauricio Jimenez ArceAli KhalilAnja JelacaClaudia Siller VargasJorge Siller Vargas | Table of Contents Introduction 1 Mission Statement 1 The Macro Environment 1 6 Element Examples of the Macro Environment 1 1 Gone with the Wind: Shaw in the Cell Phone Market 1 Competitive Strategies 1 Core Concept 1 Conclusion 1 References 1 Table of Figures Figure 1: 6 External Elements: PESTEL Analysis 1 Table of Tables Table 1: Rankings of the Big Four by Media 1 Table 2: Canada's Wireless Market Share 1 Introduction This report is a case analysis of Shaw Communications, commonly known as simply Shaw, and its purchase of Wind Mobile. Shaw provides Internet, television, and landline services to customers in British Columbia, Alberta, and Ontario. Shaw intends to finalize the purchase of Wind Mobile in late 2016; however, the sale requires federal government approval. Wind Mobile is a relative newcomer in the cellular market, but it will provide Shaw with a service that has been lacking. In this report, the following elements will be examined in greater detail: Shaw’s mission statement, the macro environment, competitive strategies, and core concept. Mission Statement A mission statement is a formal...
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...HS-1101 CH-1111 /PH-1111 ME-1111 Course Name Semester-1 Chemistry/Physics Basic Electrical Engineering Mathematics-I Engineering Graphics Communication Skills Chemistry/Physics Laboratory Workshop Physical Training-I NCC/NSO/NSS L 3 3 3 1 3 0 0 0 0 13 T 1 0 1 0 0 0 0 0 0 2 1 1 1 1 0 0 0 0 4 1 1 0 0 0 0 0 0 2 0 0 0 0 P 0 0 0 3 0 2 3 2 2 8 0 0 0 0 0 2 2 2 2 0 0 0 0 0 2 2 2 6 0 0 8 2 C 8 6 8 5 6 2 3 0 0 38 8 8 8 8 6 2 0 0 40 8 8 6 6 6 2 2 2 40 6 6 8 2 Course No EC-1101 CS-1101 MA-1102 ME-1101 PH-1101/ CH-1101 CS-1111 EE-1111 PH-1111/ CH-1111 Course Name Semester-2 Basic Electronics Introduction to Computing Mathematics-II Engineering Mechanics Physics/Chemistry Computing Laboratory Electrical Science Laboratory Physics/Chemistry Laboratory Physical Training –II NCC/NSO/NSS Semester-4 Structural Analysis-I Hydraulics Environmental Engg-I Structural Design-I Managerial Economics Engg. Geology Laboratory Hydraulics Laboratory Physical Training-IV NCC/NSO/NSS Semester-6 Structural Design-II Structural Analysis-III Foundation Engineering Transportation Engineering-II Hydrology &Flood Control Concrete Lab Structural Engineering Lab L 3 3 3 3 3 0 0 0 0 0 15 3 3 3 3 3 0 0 0 0 15 3 3 3 3 3 0 0 T 0 0 1 1 1 0 0 0 0 0 3 1 1 0 1 0 0 0 0 0 3 1 1 1 0 0 0 0 P 0 0 0 0 0 2 2 2 2 2 6 0 0 0 0 0 2 2 2 2 4 0 0 0 0 0 2 2 C 6 6 8 8 8 2 2 2 0 0 42 8 8 6 8 6 2 2 0 0 40 8 8 8 6 6 2 2 MA-1201 CE- 1201 CE -1202 CE -1203 CE-1204 CE-1211 Semester-3 Mathematics-III Building Materials and...
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...Industrial Engineeing, Faculty of Engineering, University of Tehran, PO Box 11365/4563, Tehran, Iran zDepartment of Industrial Engineering, Faculty of Engineering, Tarbiat Modares University, Tehran, Iran (Revision received August 2006) The objective of this paper is to apply the activity-based costing (ABC) approach together with traditional costing (TC) for parts costing in flexible manufacturing systems (FMS) with the A(2) level of automation. We propose a new model for the implementation of ABC using the product cost tree concept. First, the required resources and activities for each part are recorded, and then their costs are calculated using the appropriate cost formulae. This model was applied in a forging industry. A comparison and analysis between ABC and TC was then carried out based on the computational results obtained from the case study. The results indicate that the ABC outputs are more reliable than the TC outputs, and thus the ABC approach is a more acceptable tool for parts costing in FMS. Keywords: Costing; Activity-based costing; Cost management; Flexible manufacturing; Product cost tree concept 1. Introduction Increasing worldwide competition has forced manufacturing organizations to seek to produce high-quality products more quickly and at a competitive cost. In order to reach these goals, manufacturing organizations have been required to become more flexible, integrated and highly automated. However, since initial and operating costs are high, advanced manufacturing...
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...of earning higher returns on their investments. Bonds can be traditional, zero coupon, typical or perpetual. Traditional bonds are purchased at face value, they pay face value at maturity and they pay regular interest. Zero coupon bonds pay no interest over their life. These bonds are purchased at a discount and pays face value at maturity. A typical bond purchased today is a price other than $100, matures at 100, pays regular interest and the return is interest plus change in principal. Perpetual bonds have an invested principal and the interest is paid to perpetuity. This paper examines and supports bonds as a method of finance. It goes further to outline the pros and cons of entities investing in bonds as well as provides an analysis of the potential...
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...Chemistry Modern Analytical Chemistry David Harvey DePauw University Boston Burr Ridge, IL Dubuque, IA Madison, WI New York San Francisco St. Louis Bangkok Bogotá Caracas Lisbon London Madrid Mexico City Milan New Delhi Seoul Singapore Sydney Taipei Toronto McGraw-Hill Higher Education A Division of The McGraw-Hill Companies MODERN ANALYTICAL CHEMISTRY Copyright © 2000 by The McGraw-Hill Companies, Inc. All rights reserved. Printed in the United States of America. Except as permitted under the United States Copyright Act of 1976, no part of this publication may be reproduced or distributed in any form or by any means, or stored in a data base or retrieval system, without the prior written permission of the publisher. This book is printed on acid-free paper. 1 2 3 4 5 6 7 8 9 0 KGP/KGP 0 9 8 7 6 5 4 3 2 1 0 ISBN 0–07–237547–7 Vice president and editorial director: Kevin T. Kane Publisher: James M. Smith Sponsoring editor: Kent A. Peterson Editorial assistant: Jennifer L. Bensink Developmental editor: Shirley R. Oberbroeckling Senior marketing manager: Martin J. Lange Senior project manager: Jayne Klein Production supervisor: Laura Fuller Coordinator of freelance design: Michelle D. Whitaker Senior photo research coordinator: Lori Hancock Senior supplement coordinator: Audrey A. Reiter Compositor: Shepherd, Inc. Typeface: 10/12 Minion Printer: Quebecor Printing Book Group/Kingsport Freelance cover/interior designer: Elise Lansdon Cover image: © George Diebold/The...
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...[pic] RDI/EDEXCEL Level 5 BTEC Higher Nationals Human Resource Management (HRM) Assignment [pic] Date for Submission: 30th May 2011 Prepared by: Levenia I. Ferguson Contents Title Page Introduction Task 1 Human Resource Management Approach 1a Distinguish between ‘Personnel Management’ And ‘Human Resource Management Approaches Outline the advantages and disadvantages of each approach 1b Identify which of the Approaches (HRM or Personnel Management) your chosen organization currently adopts Discuss how the chosen organizations approach to managing people over the recent years Task 2 Recruitment and Selection 2a Outline the HR planning process undertaken by your chosen organization Discuss how this compares to the ‘theory’ of HR planning as identified in the HR Planning lesson of the RDI study materials 2b Compare and contrast the recruitment and selection of two organizations operating in different industries – one organization should be your chosen organization as identified in Q1 plus another organization of your choice Task 3 Monitoring and Rewarding Employees 3a Explain how your chosen organization measures the performance of...
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