...Case Study 8.2:Corporate Cultural Changes at Steel-Roll According to the case study 8.2: Corporate Cultural Changes at Steel-Roll, they had a survey of employees that the result are about the problems of conflict between new managers and employees. This essay will discuss the reasons for the problem, type of corporate cultures, culture dimensions faced by CEO and any suggestions. The main problem of this case is misunderstanding of culture change that we can say in three reasons. The culture of an organization defines appropriate behaviors, bonds and motivates individuals and asserts solutions where is ambiguity(Dumetz, 2012, p 232). First of all, the company appointed several new managers who graduated from Western country that means their thinking was different from Russian people. Second, corporate’s goal and objective was not clear. Most employees did not conceive the vision and mission of their company. To be good corporate culture, all people in the company should work together to achieve the organization's goals (p 228). The last reason making the conflict was the role of leader or CEO. He can not remember the values and mission’s company that means he ignore and did not concern the importance of organization culture. This is the result of low level of loyalty making employees had a gossip and nepotism. Moving onto the discussion of stereotype of corporate culture. There are four types that are derived from two related dimensions; task or person (high VS...
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...integration process of global economy, cultural conflicts gains more and more attentions. After China’s entry to WTO, China economy is involved in world economy further. More and more international companies enter China. However, they encounter with an overall cultural impact. Trans-culture conflicts have already become a problem for international groups. Teams with different cultural beliefs challenge the effectiveness of traditional management theories. Differences between Chinese culture and western culture affect international groups’ management significantly. Trans-culture management gains attentions from international groups more and more. Therefore, it is meaningful to research this issue. This paper selects the international hotel industry in China as a subject to study the trans-culture conflict phenomenon with the hope of achieving effective trans-culture management. Keywords: International hotel group, Trans-culture management 1. Analyze the effect of culture from different levels of international hotel group 1.1 Founders Many companies have their “heroes”. Wilkins defines these people as “living or passing, real or virtual men who are models of behaviors in companies because of their widely-praising characteristics”. Hotel industry is not an exception. It has lots of men of the time, such as Bill Marriot, Kemmons Wilson, and Conrad Hilton. They have high reputations in hotel groups. Their nationalities, experiences, and other cultural backgrounds directly affect companies’...
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...Volume III Liz Mohn A Cultural Forum Corporate Cultures in Global Interaction Bertelsmann Foundation Gutersloh 2003 A Cultural Forum Corporate Cultures in Global Interaction Global Business Culture – an International Workshop, held in November 2002 in Gutersloh Content 04 05 Content 6 Foreword Liz Mohn Part I: Cultural Diversity as a Challenge for the Management of Globally Acting Companies: Forming Process of Interaction and Acculturation Global Corporate Cultures: Management between Cultural Diversity and Cultural Integration Wolfgang Dorow, Susanne Blazejewski Competing on Social Capabilities: A Defining Strategic Challenge of the New Millennium Piero Morosini Cultural Complexity as a Challenge in the Management of Global Companies Sonja Sackmann Managing Cultural Diversity: Insights from Cross-Cultural Psychology Felix Brodbeck Part II: Trust – Leadership – Conflict Management: Topics of Growing Importance to Multinational Companies at a Time of Globalization Corporate Culture of a Global Company: The Volkswagen Group Ekkehardt Wesner Organisational and Cultural Change at Deutsche Post World Net Joachim Kayser TOSHIBA EUROPE GmbH – An Example of Corporate Culture in Global Interaction Dirk Mandel Topics on the Increasing Significance of Globalization for Multinational Enterprises Gerhard Rübling List of Contributors 10 12 30 58 82 96 98 106 112 115 120 Foreword 06 07 Foreword Liz Mohn Mergers and...
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...the benefits of corporate social responsibility, for employees, management, organisation, society and the environment? An organisation have the leading and progressively essential role in our daily life, for example, the growing of most of the large firm and increase globalisation that refer to the organisation operating their businesses competing with the corporation in the world. One of an idea that has been the concern of the people in the recent years is the social responsibility. Social responsibility is one of the main problems in the business world. There has a link in between society, business and the government. In the past decade, the economic result of the decisions made by them is a major concern. “Currently, the organisations must also think about the authorization, honourable, ethical along with developmental outcomes with their selections.” (Anderson 15). This essay will discuss “ what the dangers and the benefits of corporate social responsibility, for employees, management, organisation, society and the environment. It will argue about the importance for an organisation to have corporate social responsibilities, which bring the advantages and the disadvantages to the society, cooperation and the government. Corporate social responsibility (CSR) is not explain that how much profit that the firm may earn and then donate to some charity organisation, but it is the connection with several actions that bring the benefits to the society. Corporate social responsibility...
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...ACKNOWLEDGEMENT First and foremost we would like to thank Almighty Allah, The Glorious, The Supreme, the King of the Kings, whose help and guidance in both worlds is unparallel. We would like to thank to our sir and parents for their help and guidance through out our life. We really want to thank our teacher Sir. Mushtaq Ahmed for his help and to our parents for their moral support to us. Table of Contents INTRODUCTION: 5 RATIONALE AND SIGNIFICANCE: 5 OBJECTIVE OF THE STUDY: 6 CONTRIBUTION: 7 LITERATURE REVIEW/PAST RESEARCH: 7 PROBLEM STATEMENT: 10 THEORATICAL FRAMEWORK: 10 HYPOTHESIS TO BE INVESTIGATED: 12 RESEARCH DESIGN: 12 Methodology: 13 Instrument: 13 Data analysis: 13 REFERENCE: 14 TOPIC: “ROLE OF CORPORATE CULTURE ON EMPLOYEE PERFORMANCE” INTRODUCTION: In the modern business world of today, it is imperative that individuals understand each other as members of the same organization. The study of culture attempts to describe some underlying dynamics...
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...Journal of International Business and Cultural Studies When East and West Meet, Page 1 When East and West Meet: An Essay on the Importance of Cultural Understanding in Global Business Practice and Education S. J. Chang Illinois State University ABSTRACT As today’s business decisions and choices are increasingly influenced by the diverse cultural backgrounds and perspectives of various corporate stakeholders, it is critical for business managers to have multicultural understanding. This motivates us to refine our business perspectives and approaches in global arena as well as our educational philosophies on global business management. Based on casual yet experiential discussions, this essay presents some cohesive points on comparative cultural understanding and business implications thereof between the “West” and the “East,” which is presupposed by the cultural contrasts between America and Korea. It can hopefully serve as a practically meaningful guideline for business practice and education on multiculturalism. Keywords: multiculturalism, global business management, comparative cultural understanding Journal of International Business and Cultural Studies When East and West Meet, Page 2 INTRODUCTION Thanks to the rapid and continuous expansion of large global businesses, today people, capital, information, and technology travel more freely, rapidly, and widely than ever. The everexpanding scope and scale of large global firms over the recent decades have...
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...CORPORATE CULTURE Dual & Duel Organisation Dual organisation : 68% of firms 2 invisible caracteristics Horizontal coordination problem Duel organisation : 32% of cases One objective : coherence of the actions Verticale integration problem Strengths of cultural integration (1) Hypothesis of the corporate culture In a company coexistence of heterogeneous cultures around a common project Coroporate culture is divided in three forms : Inclusive corporate culture Entrepreneurial culture Professional corporation Strengths of cultural integration (2) Cultural duality : 3 forms Distribution between repetitive work services status and services in contact with the user of professional workers upon workers in Domination setback Status as protection or as access to social ascent Destabilization and cultural ruptures Two groups in the beginning of the XXe century One with strong values The other one identifying itself to the first one Nowadays the new work organizations change the cohesion in the company. The individualization grows in two ways. Old regulation based on a shared culture A glorious past : Companies : long and rich history Old and strong culture : values, common representations, collective memory A dominant professional community : Regulation based on ancient symbolic domination Different factors illustrate the several...
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.................................................................8 4.0 Conclusions and Recommendations.....................................................................................13 References..................................................................................................................................14 List of Figures Fig: 2.0 Diagrammatic representations of Hofstede’s cultural dimensions...............................7 AN ANALYSIS OF THE CULTURE OF AN ORGANIZATION 1.0 Background to the Organization Organization culture is a predominant aspect of an organization’s internal environment Azhar (2003). Culture, to some extent, influences performance and efficiency in an organization Rousseau (2000). Every organization has its unique culture that differs from that of other corporate Schein (2004). For purposes of this report I chose IKEA group, I will conduct an in-depth analysis of its culture using the appropriate cultural analysis frameworks and dimensions. IKEA group is a multinational corporation that has a strong corporate culture that is entrenched in its core values. IKEA has its roots in Sweden; it was incorporated as Inter IKEA Systems B. V. in 1983 in the Netherlands. The primary goal or idea of founding IKEA was to make it conceptualize and operationalize IKEA business model in what has...
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...elements of organizational culture. I Discuss the importance of organizational subcultures. I List four categories of artifacts through which corporate culture is communicated. I Identify three functions of organizational culture. I Discuss the conditions under which cultural strength improves corporate performance. I Discuss the effect of organizational culture on business ethics. I Compare and contrast four strategies for merging organizational cultures. I Identify five strategies to strengthen an organization’s culture. McShane−Von Glinow: Organizational Behavior, Second Edition Part Four Organizational Processes Organizational Culture © The McGraw−Hill Companies, 2002 C arly Fiorina is taking Hewlett-Packard back to the future by reformulating the California-based technology company’s legendary culture, known as the H-P Way. “The H-P Way is about innovation; trust and respect and integrity; contribution to community; and performance,” says Fiorina, H-P’s first CEO hired from outside the company. The problem, she argues, is that employees have distorted these values over the years. “The H-P Way has been misinterpreted and twisted as a gentle bureaucracy of entitlement instead of a performance-based meritocracy.” To reinstate a more performance-based culture, Fiorina launched the “Rules of the Garage,” a set of cultural values with symbolic reference to the Palo Alto garage where founders William Hewlett and David Packard started the company in 1939. To...
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...Corporate culture is largely influenced by national culture and sustained by corporate leadership So many civilisations exist today; all rich with individual cultural heritage and each, distinct with unique features, characteristics, and value systems. Therefore it holds that countries have their individual and distinct cultures which are unique and which apply to them. Consequently, these cultures get infiltrated and remodelled to form part of the culture of organizations as well as influences the decision making behaviour of the corporate leadership system or process. Geert Hofstede, considers that ‘Culture is the collective programming of the mind distinguishing the members of one group or category of people from others’. It could be seen a range of values and meanings shared among individuals and entities belonging to a group, body or category. National culture is regarded as shared meanings, [conscious or unconscious] promoted among people existing within or originating from a country or state and is therefore regarded as the basic value system measure from which organizational values and corporate culture [which is understood as the belief systems or set of values shared that governs behaviours and attitudes within a corporate organization or entity] is developed. A company's corporate leadership (which is constituted of the top executives who govern its operations and plot its strategies for the future,) therefore has the responsibility to uphold this value system...
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...Abstract The purpose of this paper is to identify and examine social and ethical issues within the global market. This document will also review how international management and cultural diversity are pertinent to the success of an organization that is operating in a foreign country. Based upon the above mention, this paper will focus on examining and providing frameworks and strategies that implement the concept of corporate social responsibility and cultural diversity. A number of factors are identified in the study, using literature reviews and numerous online research engines. Introduction Business firms that operate in foreign countries face an assortment of ethical and social challenges. These challenges run from fair treatment of employees, stakeholders, and customers, product safety, plant safety, advertising practices, human resources management, environmental problems, business practices, corruption, bribery, kidnapping, torture, and even murder. Therefore, organizations are increasingly concerned about how their actions affect the environment and social welfare. This in turn creates a demand by employees, consumers, investors, lenders, governmental agencies, and other stakeholder groups for demanding firms to operate in an ethical and socially responsible manner. Nevertheless, organizations cannot wantonly abandon their profit maximization aims while internalizing societal goals. As with other organizational decisions, ethical and social...
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.................................................................8 4.0 Conclusions and Recommendations.....................................................................................13 References..................................................................................................................................14 List of Figures Fig: 2.0 Diagrammatic representations of Hofstede’s cultural dimensions...............................7 AN ANALYSIS OF THE CULTURE OF AN ORGANIZATION 1.0 Background to the Organization Organization culture is a predominant aspect of an organization’s internal environment Azhar (2003). Culture, to some extent, influences performance and efficiency in an organization Rousseau (2000). Every organization has its unique culture that differs from that of other corporate Schein (2004). For purposes of this report I chose IKEA group, I will conduct an in-depth analysis of its culture using the appropriate cultural analysis frameworks and dimensions. IKEA group is a multinational corporation that has a strong corporate culture that is entrenched in its core values. IKEA has its roots in Sweden; it was incorporated as Inter IKEA Systems B. V. in 1983 in the Netherlands. The primary goal or idea of founding IKEA was to make it conceptualize and operationalize IKEA business model in what has...
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...C H A P T E R Organizational Culture Learning Objectives After reading this chapter, you should be able to: • Describe the elements of organizational culture. • Discuss the importance of organizational subcultures. • List four categories of artifacts through which corporate culture is communicated. • Identify three functions of organizational culture. • Discuss the conditions under which cultural strength improves corporate performance. • Discuss the effect of organizational culture on business ethics. • Compare and contrast four strategies for merging organizational cultures. • Identify five strategies to strengthen an organization’s culture. 16 S I X T E E N 496 T o an outsider, PeopleSoft is one of the loopiest places on the planet. The Pleasanton, California, business management software company has nerf ball shootouts and minigolf tournaments in the hallways. Dress-down day is every day of the week. A white collar is usually a T-shirt. The bagels and gourmet coffee are free. Having fun is so ingrained that many employees—called PeoplePeople—say it’s the best place to have a bad day. PeopleSoft also values egalitarianism— treating everyone with respect and minimal status differences. Executives don’t have secretaries, special perks, or grandiose offices. “Don’t kiss up and slap down,” PeopleSoft cofounder Dave Duffield reminds everyone. In other words, give the bagel delivery guy the same respect as the company president. PeopleSoft is also extreme on...
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...The degree of motivation and the implication of the workforce in the work setting is not only determined by cultural and social values but also by a hierarchy of needs that individuals try to satisfy. A successful cultural oriented corporate strategy should be focused on forging a corporate culture, an organizational framework taking advantage of the variety of individual needs and cultural values. While total quality management (TQM) is a technique that can reinvigorate a company, it requires a change in the organizational culture. TQM requires that each step in the process of making a product or providing a service be done correctly the first time. Many TQM attempts result in mediocre performances because of a lack of motivation, teamwork, or employee involvement. Corporate organizational leaders wanting to implement quality management initiatives can conduct an in-depth self-assessment to determine the extent to which managers within their organizations understand how, what, and why quality management practices enhance competitiveness. The quality management scale adopted and validated in the study can be used by management to assess the level of quality management implementation and international competitiveness assessment in organizations. Some managers have treated TQM largely as a motivational campaign, aiming to improve external customer service. Then there are those that view TQM as an internal training tool used to motivate and provide workers with the...
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........................................6 4.0 Conclusions..........................................................................................................................13 References..................................................................................................................................15 An Analysis of the Culture of an Organization 1.0 Background to the Organization Every organization has a personality that is unique, that individual character in the society is its culture (Barker, 2010). My company of choice for analysis is The Hongkong and Shanghai Banking Corporation (HSBC). I have used this bank to discuss the central topic in my report.As I have found it to have a strong corporate culture that has continued to improve its efficiency, value, performance and ratings over the years. HSBBC is a privately based organization; it was incorporated in 1865 with a primary objective of increasing trade and commerce between Europe and China. The headquarters of HSBC are located in London, it is among the largest banks in the world, and it has been rated as the second most important of all financial institutions in the world. This bank has a worldwide network comprising of approximately 10,000 branches in seventy-seven countries. Around 1997-2000, HSBC undertook a turnaround strategy, the primary goal of this strategy was to enable this bank retain its position among the top...
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