...Class: MBA 602 Organizational Behavior and Management From: Chitra Arivalagan (770099290) To: Dr. Maria Nathan Writing Assignment-1 Strategic Design at Dynacorp 1. If you were on the Dynacorp task force, what would be your first choice for an alternative design? What would be your second choice?. Answer: If I am on the Dynacorp task force, my first choice for an alternative design would be front /back structure of strategic design. This structure divides the organization into two parts such that the back end products which include engineering, manufacturing and the logistics and the front end is faced by the marketing and sales division. As Dynacorp is spread across the US and as well as the world, this front/back structure will also support the various divisions spread across the globe. Each country where Dynacorp wants to expand itself can have its marketing and sales division and the manufacturing division can be located in a country where the production costs would be as lower as possible. This would be an advantage by lowering the production costs and increasing the profit of Dynacorp. The marketing division, which becomes the back end of the structure, can address the various issues faced by the Dynacorp, with one major issue of handling the change from dealing with the direct customers to the consulting firms with special practices in ITC. This can be coordinated with the engineering and the production divisions, which in turn spread across the globe...
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...Case #3 A&D High Tech (A): Managing Projects for Success: A Negative View 1. What is the estimated project completion date? (Assume there are no holidays and ignore the sunk cost of the planning team’s effort) The estimated project completion date is TUE 11/13/13 with duration of 127 days. After leveling and re-allocating work along the project line, the project got delayed for 3 days so that the completion day moved up to FRI 11/21/13 (total duration of 130 days). (MS Project 2007) 2. What is the total cost? How much of the total cost are labor costs? Capital costs? Total Cost: $98,500 + $844,980 = $943,480 Labor Cost: $ 844,980 (given result of project) Capital Cost: (12 Windows 2000 workstations*$3,000) + (5 Window 2000 servers*$12,500) = $98,500 3. What is (are) the critical path(s) in the project? What is the level of risk in completing tasks on the critical path(s)? Explain. The critical path is added to the appendix of this case report. As shown in Figure 1 and 2, many tasks are correlated so that one critical phase can affect the other. Here, we divided the entire process into three parts: namely by “Detailed Design” part (on the left hand of the network diagram), “Create Functional Requirements (upper side),” and “Development & Unit Test (bottom left side).” Even though, we leveled the resource referring on automated re-allocation methods, except for 7 phases in this project, most of the critical stages remained still critical...
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...time would be made available on all booking mediums. In case a lower fare level is available after a Passenger has made his booking, a rebooking will be allowed on the lower fare level after paying a seat release charge. Our fares are quoted in UAE Dirhams and in US Dollars. International guests can book and make payments through their credit card. • Amendments and Cancellations Nexuss Airlines understand that passengers could be in a situation where they have to amend or cancel their tickets. At Nexuss Airlines our passengers can amend or cancel their tickets up to one hour before the scheduled departure of the flight. • Keeping you informed At Nexuss Airlines we are committed to keep passengers informed in case of known delays, cancellations and diversions as early as possible. Nexuss Airlines use the contact details in the reservation record to update the passenger accordingly or if the passenger has made the reservation through a travel agent Nexuss Airlines will contact him in case contact details are not available in the airlines records.Passengers can also...
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...Introduction: Donner Company, a customized printed circuit board manufacturer is facing three main problems: productivity, quality issues and delayed deliveries. We start analyzing with a diagram showing information flow beginning from the customer placing the order to the delivery of that order can be represented as below. Customer places order Customer places order Estimate Labour and Material costs Estimate Labour and Material costs Prepare and submit bid Prepare and submit bid Check & Verify Design Check & Verify Design Detailed specifications and factory order by Altmeyer Detailed specifications and factory order by Altmeyer Normal Normal Customer accepts bid? Customer accepts bid? Yes Yes Promise delivery time Promise delivery time 1 day from bid accept-ance 1 day from bid accept-ance Rush Rush Scheduling & processing of order Scheduling & processing of order 4 days from bid accept-ance 4 days from bid accept-ance 2 days 2 days No No End End Material specifications by Schnabs Material specifications by Schnabs Delivered to customer Delivered to customer Send order to purchasing agent Send order to purchasing agent Shipping the order Shipping the order Instruct purchasing agent & procure material Instruct purchasing agent & procure material Blue print, factory order sent to Flaherty Blue print, factory order sent to Flaherty Blue print, factory order sent to Flaherty Blue print, factory order sent...
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...You Decide Estrella Fernandez ececa_1@hotmail.com PROJ-598-16361 Professor: David Garrett Introduction I am currently the project manager for ZAP Pharmaceutical Company. Currently, I am managing a large IT project in the healthcare industry for ZAP. My project objectives are to refurbish an existing office building, install the IT infrastructure, and outfit the area for use as a new telephone answering hub for the company. All contracts associated with this project are fixed price contracts and we have three main issues that need resolution. Issues 1. Bear’s Construction Company is making a claim that it is not responsible for inspections required by the local township. Bear has produced a memo signed by John during negotiations that states that ZAP is responsible for all permits and inspections. The contract shows that Bear is responsible for all inspections. 2. The contract states that carpeting must meet a specific wear rating. It also prohibits the use of any non generic materials within the work of the contract. This would include carpets with special wear rating, because these would be non generic materials. Anne has already purchased and begun the installation of the generic carpet that does not meet the wear rating. 3. Sheba’s Office Equipment has informed you of a minor typographic error in the contract with you to provide office equipment for this project. In the contract, it states Sheba shall be paid as follows $350,000 (Three hundred and fifty...
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...the table or chair as soon as he/she sees the light flashes while the experimenter holds it and the stopwatch to record the reaction time within the distance of 20 and 30 feet with 10 trials each. Based on the results made by an 18 year old female subject, there were minimal differences on 20 ft and 30 ft but it was not enough to conclude that there is a relationship between distance and reaction time. Therefore, the hypothesis was proven to be precise by the data that was collected. However, there are some indications that affect the delay in reaction time of an individual such as: age, gender, predictability, preparation, and other external factors. INTRODUCTION Reaction is a purposeful voluntary response to an external stimulus. From the start of the experiment, the experimenter hypothesized that there is no significant relationship between distance and the simple reaction time to light and also intended to know the factors affecting the delay in response time. There is certain time period between application of external stimulus and appropriate motor response to the stimulus called the reaction time. It is defined as interval of time between presentation of stimulus and...
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...the present scenario in the account opening has encountered delays which resulted to the negative feedback of the new customers who wish to open an account at Westminster Bank. The causes of the delay are the procedures which are confusing to the customers. Enumerated below are the delays encountered by new customers: * Customers fall in line at the Cashier Section * This process caused a long queue of customers that wants to open an account instead of going straight to the enquiry section that handles account opening * Cashier refers the customer to the enquiry section * Without any signpost to guide the customers, cashiers serves as a guide to direct clients to the enquiry section. Thus this contributes the delays of the procedure * Enquiry Section refers the customer to Records section * Another process that contributes to the delay since it does not commence the actual opening of the account. * Records section follows a long checklist before account opening * This process seem helpful in curbing defaulters however, having a long list of checklist may seem a little awkward in a sense that the bank do not trust the new customer. Moreover, it took an hour to finish the checklist consequently causes a delay. * Delivery of Print Cheque Book, etc * This process wherein the delivery would take 10 days and based on the case it often exceeds its delivery time. Based on the analysis, the case encounters problems with...
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...FAR. The Central Intelligence Agency, the United States Postal Service, the Tennessee Valley Authority, the Federal Aviation Administration, and the Bonneville Power Administration all dictate their own procurement rules. The FAR consists of 53 parts and 2 volumes. Volume 1 is comprised of parts 1 through 51 and subchapters A through G. Volume 2 consists solely of subchapter H and houses the largest section of the FAR, Part 52. Part 52, Solicitation Provisions and Contract Clauses, explains the use of provision and clauses in solicitations and contracts, outlines solicitation provisions and contract clauses, and presents a matrix listing of FAR provisions and clauses by contract type. Government Delay of Work Included in Part 52 is clause 52.212-15, Government Delay of Work. This clause provides...
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...the final stage prior to submitting our application to the client it was discovered that some code, as well as a few of the artwork elements included in the project were utilized without proper permissions from online sources. This required a complete recode to entire portions of the project, as well as to redesign the artwork and visual components. This also required the immediate dismissal of the employees whom perpetrated the violations as is the consequence clearly laid out in the employee handbook which every employee is provided upon their employment. While the client is happy that we identified and resolved the situation prior to providing them with their contracted product, they are understandably less than satisfied due to the delays which this breach caused. Potential effects of this action to Pearson and Watters Inc. could be long lasting. Our very reputation is at stake in any such matter. Not only have we now failed to provide a client with their product in the timeframe which we stated, but that client cannot help but wonder about past and even future projects and whether or not other such breaches were caught. This further effects our company due to having to replace the offending employees rapidly, lost profits due to additional time required to be spent on the project, as well as damaging our confidence that we have hired the best possible candidates for our project...
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...Internal and External Persuasive Communication Given that there are numerous stakeholders for Best Games Productions, I will concentration my paper on Quality Control for my internal stakeholder analysis and to the audience as the stakeholders on the outside. The Quality team as an inside stakeholder works not because they just need to work but because they know that their accomplishment would be the company's accomplishment and will help them in a big way. The external stakeholders on the other hand or the expected audiences and customers do not work for the company but whose decision can influence on how the company will play out in the market as a game developer company. Memorandum To: Quality Control Team From: Date: September 1, 2014 Re: The Dilemma at Best Games CC: Executive Team In the past 24 months, Best Games has been developing a game that they believe will put their company name on top. The game was set to be released on the upcoming Holiday where in consumers are known to be spending a lot of money buying stuffs for children like gaming consoles and video games. When the launch was almost near, a bug was suddenly discovered affecting the game's quality. The question now is that should Best Games still release the game as promised despite possible bad publicity that it will cause once the game's bug appear and affect the gamers. Or should the company compromise the marketing strategy they had worked on until they can fix the bug on the game...
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...OM Logan Airport Assignment a) Delays: 50: 6.55 minutes 55: 12.52 minutes 59: 60.5 minutes Costs: Assuming we use two runways, and that by total cost they mean total cost for all the planes arriving. For arrival rate of 50: 15 seat plane: 352* 6.55/60+30.9*6.55/60*(15*0.65)*50=3565.79 50 seat plane: 672* 6.55/60+30.9*6.55/60*(50*0.65)*50=5554.89 150 seat plane 1590*6.55/60+30.9*6.55/60*(150*0.65)*50= 16618.17 For the arrival rate of 55: 15 seat plane: 352* 12.52/60+30.9*12.52/60*(15*0.65)*55=3531.08 50 seat plane: 672* 12.52/60+30.9*12.52/60*(50*0.65)*55=11665.67 150 seat plane 1590*12.52/60+30.9*12.52/60*(150*0.65)*55= 34908.10 For the arrival rate of 59: 15 seat plane: 352* 60.5/60+30.9*60.5/60*(15*0.65)*59=18278.29 50 seat plane: 672* 60.5/60+30.9*60.5/60*(50*0.65)*59=60422.10 150 seat plane 1590*60.5/60+30.9*60.5/60*(150*0.65)*59= 180836.77 b) According to the FAA definition of delay, the airport would only experience delays at an arrival rate of 59. Therefore, the cost for arrival rates of 50 and 55 for all planes would be 0 as there’d be no delay. For arrival rate of 59, the costs would be the same as part a). I’d expect that a delay of 15 minutes would mean little for the passengers, so the cost per passenger would be negligible as well. It’s also possible that the cost per passenger and operational costs aren’t evenly spread out over an hour (i.e. the first 15 minutes don’t contribute 25% of the cost). Given this...
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...the name, student # and section # for each student in the group on the cover page of the case study report. 2. This assignment counts for 14% of your final grade. 3. Late submissions and submissions by e-mail will not be accepted. 4. You have to work in this assignment in groups. The number of students that can be in a group is 5. Group members can be from different sections taught by other OM professors. Each group should submit only one case study report. Reports can be submitted to any instructor. 5. Good luck! CASE STUDY REPORT In the Delays at Logan Airport case, there are different proposals for reducing congestion. One of the methods proposed to tackle the impact of delays was peak-period pricing, PPP. The other one was to build a new runway. In this case study, your objective is to evaluate these alternatives using waiting line models and to provide a recommendation to FAA to solve the delay problem at Logan Airport. Make sure you demonstrate that you have thought through your recommendations and the effects on other related activities. Also demonstrate that you understand the concepts and tools from the class that apply. Prepare an action-oriented advisory report, which presents concisely your analysis and recommendations for solution of the primary management problems. In order to assist you in your analysis, we prepared the discussion questions. DO NOT SIMPLY ANSWER THE DISCUSSION QUESTIONS. The main body of the case study report should...
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...Memorandum To: All Team Members From: Laketa Byrd, Project Team Leader Date: April 12, 2015 RE: Delivery issues to Canada due to paperwork with customs Team, as you know, we are having a grand opening for our new market in Canada, however, there are some issues we’re having with the shipment and delivery of items that are being delayed due to paperwork issues we’re having with customs. Since the grand opening is right around the corner, it’s imperative that all team members pull together to address these issues as soon as possible or this could cause many problems for us in this new market. It’s also just as important for the team to come up with ways that will afford us the ability to resolve these issues immediately so that we can continue to do business in this market. As the team leader, my main goal is to minimize the process of completing paperwork as much as possible as well as minimize the long amount of delivery time of our items. Since this is a new venture for us in this market, we all know how important it is for us to be able to deliver the items to our customers as scheduled and ahead of schedule, not behind schedule. With us being held up with the processing of more and more paperwork with customs, this could make it extremely different for us to thrive in this market and be able to attract new and additional customers as well as keep the ones we already have. I think in order for us to get ahead and/or resolve the issues we’re having we need to arrange a...
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...Administration (FAA) placed a solicitation for a one year construction contract to build a ten story office building for the FAA in the downtown area of Washington, DC. My company, Bell Construction, Inc. was awarded the $8 million contract in December of 2010. Our contracting officer, John Blair was responsible for administering the contract and ensuring that we met the completion date of December 30, 2011. My company officially started the project on January 2, 2011. The project went well for a couple of months considering we had our occasional bad weather of snow, rain and high winds but we had more than enough time to complete the project. As time went on the contract started to experience a couple of bumps in the road in terms of minor delays which were caused by the government or shall I say our contracting officer John Blair. In May of 2011, John informed us that the project will be delayed because the paperwork on his end was not complete and for safety purposes needed to halt the project. I found this to be totally unprofessional and unacceptable. Four months into the project and the foundation has been laid along with three levels of the building having already been completed and he was now concerned about our safety. John did not provide us with a reasonable timeframe as to when the work will restart or if we will be given an extension for completion. He asked us to standby for a couple of weeks until he gets more information. This project is very important because...
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...INDIVIDUALLY PACKAGED Unit Price Sale Price $125.00 $99.00 Ext. Price $198.00 TOTAL PREFERRED CLIENT DISCOUNT: $52.00 FRAME COLOR: NA NOTES / COMMENTS: UPHOLSTERY COLOR: SUBTOTAL: FREIGHT: INSTALLATION: SALES TAX (8.50%): INVOICE TOTAL: $198.00 $30.00 $0.00 $16.83 $244.83 Customer Approval:X__________________________________ Title:_____________________________ Date: _____________ No deposit is required to secure the order on behalf of the Customer. Upon receipt of a signed order, AFP will determine the credit worthiness of the customer and approve qualified terms. At such time an equipment order will be placed on behalf of the customer and the estimated delivery date will be advised to the customer. When all products are received by the warehouse, the customer will be contacted to schedule the delivery/installation. The Customer is required to submit payment within the approved terms timeline of the date indicated on the final invoice, which is processed after all products have been delivered and accepted by the Customer. Visit us at www.AFProducts.com - Your Total Fitness Resource Corporate Office: 1730 Berkeley Street Santa...
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