The organization structure of the Department of Veterans Affairs (VA) is based on a divisional organization structure. My division of the VA is called the Veterans Benefit Administration (VBA), and it’s formed by various employees from different departments who form various groups in order to achieve an objective and solve an issues relating to all monetary benefits for veterans. All VBA group members, are specialized in a certain functions, however each member is familiar with all the laws and regulations governed to find the best solution to resolve a veteran’s claim using accuracy, privacy and professionalism. Once a resolution is achieved, the group dissolves and each member returns to her specific department. How an organization is setup can directly impact how successful the organization is in achieving those goals. Without an appropriate organizational structure, a business will not succeed. The VA has the solemn duty to serve those who have served our nation. America’s Veterans have served in many conflicts, most recently in Iraq and Afghanistan, with a mission to keep our country and the American people safe. While the organizational structure is centered on the company’s goals, it also dictates how reporting priorities and key strategies of upper management. There are three main types of organizational structure: functional, divisional and matrix structure. VA’s mission is to fulfill President Lincoln’s promise “to care for him who shall have borne the battle, and for his widow, and his orphan.” VA fulfills this by providing benefits, healthcare, and memorial affairs to our Veterans and their families. Today, VA’s 300,000 employees work hard to accomplish the mission and keep the country’s commitment to
America’s Veterans and their families. The VA is the 2nd largest Government Agency second to the Department of Defense. The