...Unit 2 The selected organisation is Asda. Asda is one of the world’s most well-known and valuable brands and commands a leading market share in the world’s supermarket business. Asda produces food and general household products and it also has a cafeteria McCafe which produces hot drinks, sweets and snacks. The restaurant employs about 130 people. Its structure is a tall hierarchal structure. On top you find the Head Office which consists of the owner of Asda and the board of directors, after you find the CEO of the restaurant the administrator. After the administrator you find the managers which on top you’ll find the first assistant manager, then the second assistant manager and after you find the swing managers. After the managers there are the crew of trainers and then the crew of members. Job Description A job description sets out the purpose of the job, where the job fits into the organisation structure, the main responsibilities of the job and the key tasks to be performed. A job description will set out how a particular employee will fit into the organisation. It will therefore need to set out: the title of the job to whom the employee is responsible for whom the employee responsible a simple description of the role and duties of the employee within the organisation. A job description could be used as a job indicator for applicants for a job. Alternatively, it could be used as a guideline for an employee and/or his or her line manager as to his or her role and responsibility...
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...Unit 2: Business resources P1: Within this assignment I will be looking into the recruitment documentation needed in a selected organisation. The organisation I will be assessing is Asda. Human Resource Management (HRM) is the function within Asda that focuses on recruitment, management, and providing direction for the people who work in the organization. Human Resource Management can also be performed by line managers. Human Resource Management is the organizational function that deals with issues related to people such as compensation, hiring, performance management, organization development, safety, wellness, benefits, employee motivation, communication, administration, and training. Human Resource Management is a process of managing manpower through proper selection, training and assigning right tasks to suitable persons in an organization. This is the recruitment documentation used in Asda: Firstly the human resources team decide what job is needed due to lack of staff and they look into what the colleague will have to do. This is called job analysis. Next is the job description and this describes what tasks the colleague will be undertaking. Along with this is the job specification and in this it describes what characteristics and skills are required for the role. After this they have to attract applicants and to do this they have to advertise the job internally and externally, the applicants apply through an application form or a CV. This tends to include this: ...
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.....................................................2 2- Rationale..............................................................................................3 3- Aims & objectives................................................................................3-4 4- Research questions...............................................................................4 5- Hypothesis...........................................................................................5 II- Literature review............................................................................5 1- Strategy in the retailing sector......................................................5-7 2- Asda and its marketing strategies.................................................7-8 3- ASDA strategies and the main features of the UK retailing industry.............................................................................................8 III- Research methodology.....................................................................9 1- Types of research....................................................................9-10 2- Research methods..................................................................10-11 3- Population................................................................................11 4- Sampling..................................................................................11 5- Research design..................................
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...leader is one who can impart effective change through the adaptive behaviors of others and shape that behavior through mobilization. Asda needed just such a leader in order to bring them back from the brink of self-destruction. Archie Norma was that leader. Asda is a grocery store chain located in Great Britain that has once seen great success during the 90’s that is until they made a fateful decision to change their customer base. This created a landslide effect in which an increase in competition resulted in decreased profits, customers and morale amongst its employees. It was through this bad management decision that a change needed to take place and this is when Archie Norman was brought in to impart that change. In the Heifetz and Laurie article “Learning to Lead” they describe five principles that leaders can use to mobilize people to do adaptive work. They are: identify the adaptive challenge, regulate distress, maintain disciplined attention, give the work back to the people and protect leadership form below. Archie Norman was able to identify the adaptive challenge from the outset. When he first came onboard at Asda he realized that there was a complete demoralization of the workforce through the highly political subdivisions within the central headquarters and that many of the internal groups within the company had little to no communications amongst them. Mr. Norman immediately went to work on this by replacing most of the top management team and bringing in a core team...
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...Organizational Behaviours 1 Table of Contents Introduction Task: 1 1.1 Organisation structure and culture of ASDA PLC and British airline 1.2 Asda’s structure and culture impacts on its performance: . 1.3 Factors that influence the behaviour of ASDA’s employees at work: Task: 2 2.1 Effectiveness of the leadership styles used by ASDA and British airways: .. 2.2 Organizational theory practiced at ASDA & how it strengthens management practice: 2.3 Management approach used by ASDA and British airways: Task 3 3.1 Impact of Different Leadership Styles on Motivation during Changes: 3.2 Motivational Theories 3.3 Usefulness of Motivational Theory: Task: 4 4.1 Groups that may exist in ASDA and their influence on staff’s behaviour: 4.2 Necessary Factors to Promote the Development of Effective Teamwork 4.3 Impact of Technology on Team Functioning: Conclusion: References 2 Introduction: The most critical problem that the managers are facing today is managing the people. This is the most thought-provoking issues that every kind of organizations is dealing with now a day. Organizational behavior is the study of individual, group and organization as a whole that examines the effect of organizational structure and culture on organizational...
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...4 1.1 Organisation structure and culture of ASDA PLC and British airlines: .......................... 4 1.2 Asda’s structure and culture impacts on its performance: ............................................... 5 1.3 Factors that influence the behaviour of ASDA’s employees at work: ............................. 6 Task: 2 ........................................................................................................................................ 8 2.1 Effectiveness of the leadership styles used by ASDA and British airways: .................... 8 2.2 Organizational theory practiced at ASDA & how it strengthens management practice: 9 2.3 Management approach used by ASDA and British airways:......................................... 10 Task 3 ....................................................................................................................................... 11 3.1 Impact of Different Leadership Styles on Motivation during Changes: ........................ 11 3.2 Motivational Theories: ................................................................................................... 12 3.3 Usefulness of Motivational Theory: .............................................................................. 14 Task: 4 ...................................................................................................................................... 15 4.1 Groups that may exist in ASDA and their influence on staff’s behaviour: .....
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...to maximize its profit, this therefore can be done by analyzing the demand of consumers, providing appropriate supply, along with maintaining quality of goods and services. However, there are many factors that affect this simple operation. Owing to these economic elements, the sales, prodcution, and procurement of a business get adversely impacted. These factors include: * Demand and Supply * Rate of interest * Globalisation * Competitive pressures The factors I have chosen to write about is Demand and Supply and Globalisation. The term ‘demand’ is used to describe the quantity of a good or service that consumers will buy at a particular price. Consumers will buy more of the same product when it is cheaper than when it is more expensive. The demand can be affected by a few factors like: affordability, level of income etc. The ‘supply’ of a product is the quantity that a supplier is willing to provide at different prices. Typically suppliers will supply more at a higher price rather than a lower price. Therefore when the demand increases, then businesses will usually try to supply more. The ease with which they can increase supply depends on: availability of raw materials and labour, logisitcs. The demand and supply are two principle factors that affect the working of any business model. The demand...
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...To : HR Director From : HR Manager Date : 19.06.2012 Subject : Human resource management strategy plan 1.1 The word strategy means a long term planning or aim to achieve the specific purpose. Human resource management is based in the efficent use of employees. The main purpose of human resource management is to use of skills and abilities of employee in such a way to achieve the desired result of operational objectives that are utmost aim of organisation. Strategic human resource management is an approach that defines how the organisation goals will be achieved through people by mean of HR strategies and integerated HR policies and practices. SHRM may also be defined as, "strategic HRM focuses on actions that differniate the firm from its competitors" ( Purcell, 1999). Hill and jones take a similar view they define strategy as " an action a company takes to attian superior performance". the SHRM means the decision of a business organisation about what to do and what not to do when learning, training developing and organizing human resource. for example samsung recent decision to make a samsung note featuring all the function very similar to computer and ipad.was a strategic decision according to current need of consumer. SHRM focus on peformance of whole organisation instead of individual performance. 1.2 One of the most essential part of organisation is its employees and is obligatory...
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...Tobi Farore Tobi Farore Human Resources Mangement 16 Human Resources Mangement 16 Contents Introduction. 2 P1 2 Internal planning factors. 2 External planning factors. 3 P2 3 M1 5 P3, M2, D1 6 ASDAS methods of motivation 6 FINACIAL MOTIVATION 6 NON-FINACIAL MOTIVATION 6 Empowerment 6 Enrichment 7 Team work 7 Profit related pay/bonus’ 7 PROMOTION 7 IMPROVEMENTS TO MOTIVATION 8 STAFF FORUMS 8 Fringe benefits 9 P4 9 P5, M3 12 Employee Performance 13 D2 17 Improve relationship with staff and managers. 17 Enable manager to identify a weakness that they can rectify 17 Measuring underperforming workers 18 Promotions of staff 18 Introduction. Within this unit, I will be describing the internal and external factors to consider when planning the human resource requirements of an organisation, describe how the skills that employees require to carry out jobs in an organisation are identified. I will also be outlining how an organisation motivate its employees. Then explaining how organisations obtain the cooperation of their employees, how employee performance is measured and managed, why human resource planning is important to an organisation. I will need be comparing the use of motivation theories in an organisation, and explaining how the results from measuring and managing performance inform employee development. Finally, suggesting, with justification, ways of improving motivation in an organisational setting and assess...
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...| International Business Strategy | Wal-Mart Case Study | | Aneesha Radia | | 09466782 | 1/28/2013 | | Contents 1. How attractive was the discount retailing industry in the USA when Wal-Mart first began operations in the 1950s? 3 THE THREAT OF ENTRY 3 THE DEGREE OF RIVALRY 3 THE THREAT OF SUBSTITUES 3 BARGAINING POWER OF BUYERS 4 SUPPLIER POWER 4 2. With reference to the key components of its Business Model, describe the sources of Wal-Mart’s competitive advantage in the USA 4 FIRM INFASTRUCTURE 4 HUMAN RESOURCES 5 INFORMATION TECHNOLOGY 5 PROCUREMENT 5 INBOUND LOGISTICS 5 OPERATIONS 5 MARKETING AND SALES 6 3. How sustainable is Wal-Mart’s competitive advantage in discount retailing in the USA? 6 IMITATION 6 SUSTITUTION 6 SLACK 7 HOLD-UP 7 4. With reference to Dunning’s Eclectic Paradigm of foreign direct Investment (FDI), compare and contrast Wal-Mart’s entry into the German market in 1997 with it’s subsequent entry into the UK market in 1999. Why was Wal-Mart unsuccessful in Germany, withdrawing in 2006, and relatively successful in the UK? 7 FIRM SPECIFIC ADVANTAGES 7 LOCATION SPECIFIC ADVANTAGES 8 INTERNALIZATION 9 APPENDICIES 10 APPENDIX 1 10 SOURCE: GOOGLE IMAGES 10 APPENDIX 2 10 SOURCE: GOOGLE IMAGES 10 APPENDIX 3 11 SOURCE: GOOGLE IMAGES APPENDIX 4 11 SOURCE: GOOGLE IMAGES 11 REFERENCES 12 1. How attractive was the discount retailing industry in the USA when Wal-Mart first...
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...1 Introduction……………………………………………………………………………………………… The process of hiring and developing employees so that they become more valuable to the organization. Human Resource Management includes conducting job analyses, planning personnel needs, recruiting the right people for the job, orienting and training, managing wages and salaries, providing benefits and incentives, evaluating performance, resolving disputes, and communicating with all employees at all levels. Examples of core qualities of HR management are extensive knowledge of the industry, leadership, and effective negotiation skills. Formerly called personnel management. 2 LO 1:- Understand the difference between……………………………………………………………....3 1.1 Distinguish between personnel management and human resource management and discuss the historical development and changing context in which they operate……………………………………3 1.2 Assess the role, task and activities of the human resources practitioner……………………………5 1.3 Evaluate the role and responsibilities of line managers in human resource practices……………….5 1.4 Analyze the impact of the legal and regulatory framework in human resource management………5 LO2:- Understand how to recruit employees……………………………………………………………... 2.1 Analyze the reasons for human resource planning in organization…………………………………… 2.2 Outline the stages involved in planning Human Resource Requirements. 2.3 Compare the recruitment and selection process in two organizations. 2.4 Evaluate the effectiveness of the...
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...management | 08 | 1.4 | The impact of legal and regulatory framework on HRM | 08 | 2.1 | The reasons for human resource planning in organization | 10 | 2.2 | Stages involved in planning human resource requirements | 11 | 2.3 | The recruitment and selection process of two companies | 12 | 2.4 | Effectiveness of the recruitment and selection process of two organizations | 16 | 3.1 | Link between motivational theory and reward | 18 | 3.2 | Process of job evaluation and other factors determining the pay | 19 | 3.3 | Effectiveness of reward systems in different contexts | 21 | | References | 22 | Task 1: Understand the difference between personnel management and human resource management. 1.1 Distinguish between personnel management and human resource management. Answer: Personnel management and human resource management both are the important term used to manage people in organization. Generally they imply similar meaning of managing people to achieve predetermined objectives. But these two differ from each other sharply. Simply Human Resource Management is the process of managing people in organizations in a structured and thorough manner. In broader sense, human resource management is the process of recruitment, selection of employee, providing proper orientation and induction, providing proper training and the developing skills, assessment of employee (performance of appraisal), providing proper compensation and benefits, motivating, maintaining proper...
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...regularly • When you’ve finished, print out a copy to keep for reference • Then, go to www.vision2learn.com and send your completed Assessment to your tutor via your My Study area – make sure it is clearly marked with your name, the course title and the Unit and Assessment number. Please note that this Assessment document has 13 pages and is made up of 5 Sections. Name: DONATAS MENDELIS Section 1 – Understand methods of communication with customers 1a) Use the table below to outline at least two different customer service situations and the different methods of communication that would be needed in these situations. |Situation |Methods of communication | |1. I was calling on 4354 Vodafone freedom freebee £10 offer to top |You may call free 191 to communicate verbally, but I needed to go online | |up and paid using my bank card for offered 150 minutes, unlimited |for ‘Vodafone – Freebees’ and join informal written communication method to| |texts, and 250MB free UK Internet Data for 30 days use. I should |contact Vodafone customer service via live chat. This is a way to get | |receive sms - the note about activated Vodafone £10 freedom freebee,|advice or sort out existing problem about your phone or plan, upgrade it, | |but service was suspended and delayed by unknown technical problem. |or get help with your phone, bill or account. Live chat...
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...PLAN Introduction * What you are going to be reporting on (Company, challenge, PESTLE, SWOT, 5 Forces, CVF – MUST have an explanation of what it is) The Organisation The industry – supermarkets, news, journals * Market Share – who controls the market * Current news? * PESTLE – table and a SUMMARY! * Competitors – 5 forces table + competitor table Organisation - Tesco * Background * Statistics * etc * SWOT Challenge * Define it * In relation to company Recommendations * CVF – where should Tesco be Conclusions TESCO AND GLOBALISATION This Essay would contain information on Tesco as an industry and organisation. It would also analyse Tesco using the four models; PESTLE, SWOT, Porter’s 5 forces and the competitive value framework (CVF). An in-depth look into the term globalisation, its advantage and importance as well a the global challenge Tesco is currently facing, its competitor and how they have reacted to globalisation and recommendations on how to handle their global challenge this paper would contain. Jack Cohen first formed Tesco. This happened in the year 1919 when he first opened up a stall in the East end of London. Tesco started out as a very small business and it did so on the platform of sole proprietorship however today, Tesco is one of the world's largest retailers with a clear, proven growth strategy. It has over 492,000 employees and about 5,300 stores...
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...makes an organisation prosper. Successful leader create this sort of environment both inside and outside the organisation Subir Chowdhury (2000). A simple definition of leadership is that leadership is the art of motivating a group of people to act towards achieving a common goal. Leadership is a matter of making difference. Leadership is inspiring and influencing other people, it is a relationship through which one person influences the behaviour of actions of other people. A leader, who innovates, develops, focuses on people, has an eye on the horizon and does the right thing. Leadership is related to motivation, good leadership help to develop team work and the integration of individual and group goals and involves the effective process of delegation and empowerment. Mulins L. J (2005). Leadership is a special form of power, and as such, is a way of commanding and focusing resources to achieve a particular vision, change or goal. On this basis, any leadership influence that allows people to achieve and to remobilised resources, whether exciting or concerning individuals, is still exercise of power, despite the fact it is felt as a positive and motivating. Having studied leadership theories, involved in team works, working in the organisation, personality tests and so on, I have been able to identify the strengths I have as a...
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