...Introduction 1 2.Identify the purposes of different types of organisation. 2 2.1 Differentiate the types of organizations 2 2.2 Describe the purposes of the organizations separately 3 2.3 Analyze the purpose of The Body Shop 3 2.4 Summary 4 3.Describe the extent to which an organisation meets the objectives of different stakeholders 4 3.1 Analyze the stakeholders' needs in The Body Shop 4 3.2 Describe how managers meet the interests of various stakeholders 5 3.3 Summary 5 4.Explain the responsibilities of an organisation and strategies employed to meet them. 5 4.1 Explain the responsibilities of an organization in theory 5 4.2 Analyze the responsibilities and strategies which are committed by The Body Shop. 6 4.3 Summary 7 5.Explain how market structures determine the pricing and output decisions of businesses 7 5.1 Identify the four types of market structures 8 5.2 Analyze which market structure The Body Shop belongs to 9 5.3 Summary 10 6.Illustrate the way in which market forces shape organizational responses using examples 10 6.1 Identify the five forces and explain how they impact on competition 11 6.2 Illustrate the relationship between market forces and The Body Shop's responses 12 6.3 Summary 12 7.Judge how the business and cultural environments affects organisation 12 7.1Give an understanding of how "business" and "cultural" affects The Body Shop 13 7.2Show why "business" and "cultural" environments are important to...
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...1. What are functional silos and how did they evolve in organizations? Answer: * When the organization become larger and more complex Functional Silos evolves. This happens when companies have various individual departments and are maintained separately. When departments form in a company they tend to need different things, and then develop their own methods and responsibilities to reach their goals. Each department operates separately with little or no interaction with each other. Thus they become autonomous and function without the rest of the company. Functional Silos model of an organisation are comprised in two categories: * Horizontal silo and Vertical silo: * POSDCORB (Planning, Organizing, Staffing, Directing, Coordinating, Reporting and Budgeting) categorization by Luther Gulick led to a set of formal organization functions such as control, management, supervision, and administration starting in late * Classification of organizations into departments like Accounting and Human Resources reflects the breaking of complex tasks into smaller manageable tasks that could be assigned to a group of people who could then be held responsible. * HORIZONTAL SILO: VERTICAL SILO: 2. What is the relationship between organizational functional silos and IS functional silos? ANSWER: The only relationship that exists between organisational function silos and IS function silos is that they both serve to fulfil the needs of a department. ...
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...Describe the purpose and goals of an organisation Top athletic shoe retailer Foot Locker, Inc., was known until 1998 as the Woolworth Corporation and until 2001 as Venator Group Inc. Foot Locker is a multinational retailer of athletic shoes with stores and support operations in North America, Europe, Australia, and Asia. The company's holdings include the chains Foot Locker (and its Kids and Lady store concept versions), Footaction USA, and Champs Sports. Since Woolworth's establishment in 1879, the business has been involved in general merchandising; in its incarnation as Veneto, however, the company focused on the retailing of athletic footwear and apparel. In 2001 Veneto renamed itself after its best-performing specialty chain, the Foot Locker athletic footwear shops. Foot Locker, Inc. is a specialty athletic retailer that operates approximately 3,400 stores in 23 countries in North America, Europe, Australia, and New Zealand. Through its Foot Locker, Footaction, Lady Foot Locker, Kids Foot Locker, Champs Sports, and CCS retail stores, as well as its direct-to-customer channels, including Eastbay, footlocker.com and CCS.com, the Company is a leading provider of athletic footwear and apparel. The main purpose of footlocker is to be the global leading retailer of athletically inspired the shoes and apparel. Describe the products, services and customers of an organisation Major customers: Youth (age16 to 35) especially those who carry sports shoes and clothes are the main...
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...Compare and contrast the four main models of health in the Sociology of Health literature, and explain how each of them has influenced our understanding of the concept of health and well-being. Health is a term that is commonly debated and the definition varies from one profession to another and is a controversial term. The World Health Organisation describes health as: “A state of complete physical, mental and social well-being and not merely the absence of disease or infirmity” (WHO, 1948) This definition was formulated in 1948 and at the time was a breakthrough in the health care sector and was finally seen as a positive definition of health, rather than negative. Most definition concentrated on disease and illness. There are some criticisms that state that the model describes health as a ‘state’ rather than a process and does not put any certain boundaries on what is considered “health”. In healthcare, models are used to diagnose and explain an individual’s health. There are four main models that dominate the health care profession which are the biomedical model, social model, biopsychosocial model and the holistic model. In this essay I will discuss all four models by looking at their advantages and limitations in health care. The biomedical model is a dominant model of disease in contemporary medicine and was devised by medical scientists for the study of disease. It was created as a scientific model therefor involved a set of scientific assumptions and rules. Biomedicine...
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...business, I will be reviewing the issues involved in strategic planning and explain the different planning techniques. 1. Explain strategic contexts and terminology – Missions Visions Objectives, Goals, Core competences About Walkers Walker is a British snack food manufacturer operating in the United Kingdom and Ireland and to a lesser extent on the European continent. They are best known for manufacturing crisps, and other non-potato based snack foods. They hold 47 per cent of the British crisp market. The Walkers site in Leicester is one of the largest crisp production plants in the world, producing over 11 million bags of crisps per day and using about 800 tons of potatoes Mission This involves the purpose that the organisation seeks towards to achieving; this is known as the mission. Having a mission is an important factor in an organisation as this will be as the number foundation to keep the business determined to achieve their mission. The mission needs to be realistic given the organisation’s existing resources and capabilities and to provide a clear focus for organisational activity. Mission Statement Mission Statement define the fundamental unique purpose that sets the company apart from other firm of its type and identifies the scope of the company’s operations in terms of the goods and services offered and markets served. It might also include the firm philosophy about how it does business and treats its employee. For example, “Walker's crisps mission...
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...Commonwealth Executive Masters in Business Administration / Public Administration CEMBA 553 Management in Organisations Copyright © Commonwealth of Learning, 2003 All rights reserved. No part of this course may be reproduced in any form by any means without prior permission in writing from: The Commonwealth of Learning 1285 West Broadway Suite 600 Vancouver, BC V6H 3X8 CANADA e-mail: info@col.org Dean Institute of Distance Learning New Library Building Kwame Nkrumah University of Science and Technology Kumasi, Ghana Phone: +233-51-60013 Fax: +233-51-60014 E-mail: idldean@kvcit.org Web: www.fdlknust.edu.gh i 553 - Management in Organisations Learning Objectives Upon successful completion of this course, learners will be able to: • • • • Explain the basic premises of management and public administration Compare different theories and approaches of organisation Distinguish behavioural patterns, advantages, disadvantages, and dysfunctions of bureaucracies Categorize the different management trends in the work environment. Topics • Introduction to Management and Organisational Behaviour • Individual and Group Behaviour in Organisations • Decision- making and Communications in Organisations • Leadership, Organisational Structure & Environment • Power and Politics • Organisational Culture • Organisational Change • Conflict and Negotiations ii TABLE OF CONTENTS 1 Introduction................................................................................
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...1 Student: ___________________________________________________________________________ 1. Scholars have been studying behaviour in organisations at least since the time of Greek and Chinese philosophers. True False In order for something to be called an organisation it must have buildings and equipment. True False All organisations have a collective sense of purpose, even though this purpose might not be fully understood or agreed upon. True False Collective entities are called organisations only when their members have complete agreement on the goals they want to achieve. True False Evidence indicates that applying organisational behaviour knowledge tends to improve the organisation's financial performance. True False Globalisation may have both positive and negative implications for people working in organisations. True False Reduced job security and increased work intensification in Australia are partly caused by globalisation. True False 2. 3. 4. 5. 6. 7. 8. 9. Education is a primary category of surface-level diversity. True False Australian employees are more diverse today than a few decades ago on many deep-level categories but have actually reduced their diversity on most surface categories. True False 10. Research indicates that baby boomers and Generation-X employees bring the same values and expectations to the workplace. True False 11. Workforce diversity potentially improves decision making and team performance on complex tasks. True False...
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...sociological perspective is not clear to you, the first part of these Notes is given over to a brief overview of this perspective. If you are familiar with this perspective, then this overview will serve as revision material... The second part of these Notes will provide an overview of some of the basic themes and theories put forward by writers working within this general perspective to explain crime. Functionalism: An Overview The Functionalist perspective is a form of Structuralist sociology and, as such, we can initially characterise it as a form of macro sociological theorising. In this respect, the main theoretical question addressed by sociologists working within the Functionalist perspective is that of: * How do social systems ("societies") hold together? In their attempts to provide an answer to this question, Functionalists have initially concentrated upon two ideas that are closely related to the above: 1. How is order maintained in any society? 2. What are the main sources of stability in any society? As you might imagine - given that the theoretical emphasis seems to be placed on rather grand questions about the nature of social systems - Functionalist sociologists are not particularly concerned with an examination of individual ideas, meanings and interpretations. We will look in more detail about why this should be the case in a moment. What they do tend to emphasise, however, is the idea that the basis of social order is to be found...
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...aCHAPTER 1 BUSINESS ORGANISATIONS At the end of this Module the student shall be able to: Understand the various types of business organisations that can be established. Appreciate the advantages and disadvantages of each type of business Introduction A business activity is any legal activity that may be owned by one person as a sole proprietor or can be owned jointly by two or more people thereby creating a partnership. The main aim of many business operations is to make a profit either in the short or long term. A business activity is not only trading activities like the popular Kantemba business that have spread along many high ways in cities and towns. A business may be in the form of manufacturing something for sale, buying and selling for profit, providing services etc. Some examples of businesses include banking, insurance, retail trade, producing beer, providing educational services, Shoprite Chain Stores, Game stores, Internet services, tourist lodge or hotel, transport services etc. Element 1.1 Types of Business Enterprises A business may be owned by one person as a sole proprietor or can be owned jointly with another person or partner as a partnership. Another way in which a business could be owned is through the establishment of a limited liability company. A limited liability company can be privately or publicly owned. Another form of business organization could be through a cooperative society. The government may on behalf of the entire citizenry own businesses...
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...Organisations & Behaviour 1 INTRODUCTION 2 PROCEDURES 3 FINDINGS 3.1 Analyse the factors which influence individual behaviour at work 3.2 Describe the ideas of; Handy, Tuckman & Belbin in relation to effective team working 3.3 Introducing technology into team work affects the behaviour of employees; explain the possible effects on an individual and the team 3.4 Explain 3 relevant motivational theories; highlight how they might explain the differences between the employees in Brown’s earlier production team and those in the present research unit 3.5 The style of leadership used has an effect on the staff motivation; describe and discuss the styles available, commenting on the likely success and impact on staff of each of the styles 3.6 What is the difference between management and leadership? Illustrate with reference to the case study 3.7 Success in organisations depends on motivated individuals’ workings effectively in teams and being led by appropriate management 4 BIBLIOGRAPHY 1 Introduction The aim of this report is to give an overview of Brown’s progress by considering myself as the Research Director. Too give information on different theories that could benefit Brown and to show differences between different styles. Also too give an understanding of individual and group behaviour in organisations and to examine current theories and their application in managing behaviour in the workplace. 2 Procedures This report was made with information...
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...1. 1. Approximately what percentage of the wortd's gross domestic product is spent on projects? a. 10 percent b. 25 percent c. 50 percent d. 75 percent b. 25 percent 2. 2. Which ofthe following is a I'IOt a potential advantage of using good projectmanagement?a. Shorter developmenttimesb. Higher workermoralec. Lower cost of capitald. Higher profitmargins c. Lower cost of capital 3. 3. A ___ is a temporary endeavor undertaken to create a unique product, service, or result. a . program b process c. project d . portfolio c. project 4. 4. Which of the following is not an attribute of a project? a. projects are unique b. projects are developed using progressive elaboration c. projects have a primary customer or sponsor d. projects involve little uncertainty d. projects involve little uncertainty 5. 5. Which of the following is not part of the triple constraint of project management? a. meeting scope goals b. meeting time goals c. meeting corrmunications goals d. meeting cost goals c. meeting corrmunications goals 6. 6 . ___ is the application of knowledge, skills, tools and techniques to project activities to meet project requirements. a. Project management b. Program management c. Project portfolio management d. Requirements management a. Project management 7. 7. Project portfolio management addresses ___ goals of an organization, while project management addresses ___ goa • . a. strategic, tactical b. tactical, strategic c....
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...1. 1. Approximately what percentage of the wortd's gross domestic product is spent on projects? a. 10 percent b. 25 percent c. 50 percent d. 75 percent b. 25 percent 2. 2. Which ofthe following is a I'IOt a potential advantage of using good projectmanagement?a. Shorter developmenttimesb. Higher workermoralec. Lower cost of capitald. Higher profitmargins c. Lower cost of capital 3. 3. A ___ is a temporary endeavor undertaken to create a unique product, service, or result. a . program b process c. project d . portfolio c. project 4. 4. Which of the following is not an attribute of a project? a. projects are unique b. projects are developed using progressive elaboration c. projects have a primary customer or sponsor d. projects involve little uncertainty d. projects involve little uncertainty 5. 5. Which of the following is not part of the triple constraint of project management? a. meeting scope goals b. meeting time goals c. meeting corrmunications goals d. meeting cost goals c. meeting corrmunications goals 6. 6 . ___ is the application of knowledge, skills, tools and techniques to project activities to meet project requirements. a. Project management b. Program management c. Project portfolio management d. Requirements management a. Project management 7. 7. Project portfolio management addresses ___ goals of an organization, while project management addresses ___ goa • . a. strategic, tactical b. tactical, strategic c....
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...36 42 46 61 35 40 45 59 34 38 44 58 33 36 43 56 32 34 42 54 31 32 41 52 30 30 40 50 29 Revising Smart 28 Revising Smart • Make A Definition Sheet Every key term needs a definition Everyday terms you know the definition for, still DEFINE Eg. Organisation, Productivity • • Don’t use the words in the term www.engageeducation.org.au Summary & Definition Sheets Practice Exams Questions from text book Memorising Revising Smart Make A Summary Sheet THE MOST IMPORTANT THING YOU CAN DO BEFORE THE EXAM 1 THE STUDY DESIGN Revising Smart AREA OF STUDIES (5): UNIT 3: • • • AOS1: LSOs in context AOS2: Internal environment of LSOs AOS3: Operations Management Use these dot points as sub-headings for your summary sheets UNIT 4: • • AOS4: Human Resource Management AOS5: Change Management YOUR SUMMARY SHEET Revising Smart Questions from text book Revising Smart 1. Comprehensive Questions – “What”, “List”, “Explain” 2. – – – Analytical Questions How? Synthesize 10 Mark Question Revising Smart Preparing for the 10 Mark Question Preparing for the 10 Mark Question Level of Wastage (PI) Corporate Culture Elements of Operations Function Positive contributions by LSOs Policy development...
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...Intercultural Management Analysis (IMA) | Blue Ridge Spain Case | Adam HughesNam DangJoanna Savva | 3004IBA Intercultural Management | Table of Contents Summary MBI Analysis Excel Cultural Scenario Map Recommendations for a Business Solution References Appendix A – Cultural Summary and Observations Summary 1. Case: Blue Ridge Spain case 2. Key Business/Management Issues: Blue Ridge restaurants, a profitable franchised joint venture is facing dissolution at the hands of its incumbent owners Delta foods corporation. The managing director of Blue Ridge Yannis Costas has been aimlessly attempting to convince his superiors to remain partners, but in turn is completing an imminent foreclosure strategy. Sodergran the in experienced native Fin vice president of Delta Foods is crusading to dictate management and expansionary contract terms, must to the dismay of Blue ridges Costas and its Spanish counterparts at Terralumen, most notably its company president Andres Balaguer. . 3. Goal: Before the new owners Delta Food Company, Blue Ridge Restaurants have been operating with much success. If the joint venture were to dissolve Blue Ridge Restaurants may have to close down. The goal is to resolve the issue with all counter parts and continue with a joint venture. 4. Key Players: Yannis Costas Greek/American, (Blue Ridge Managing Director). Andres Balaguer Spanish, (Terralumen Company President) Mikael Sondergran Finish, (Delta foods corporation...
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...gain a pass you will need to describe the functional activities and their interdependencies (how they fit together) in two organisations. Use the same two organisations that you have been looking at for your assignment work so far on this unit, and draw charts and diagrams which show their functional activities. Explain in detail what each of the functions involves. Show how the functions fit together, e.g. the relationship between marketing and customer service, or how the call centre fits into the overall structure of the organisation. Draw a clear and well-labelled diagram of your organisation. Use lines and arrows to join up the various positions in the company. Then describe clearly what each of the functions involves and how they fit together. Merit m 2 To gain a merit you will need to compare the factors which influenced the development of the internal structures and functional activities of these organisations. Why do they have different structures? How does the structure relate to the particular sector (private/public/voluntary or charity) that the organisation is in? You may want to evaluate how effective the organisational structure is (does it work well or could it be improved?). If the organisations do not already provide organisational charts themselves you could construct one of your own from research about the organisation on its website and in documents. Perhaps you could write to the organisation asking them for a copy of an...
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