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Diabetes Education Case Study

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During the course of my daily schedule as a registered nurse certified diabetes educator (RNCDE), I provide education for patients of varied racial, ethnic, and cultural backgrounds. Throughout the past 12 years the success or failure of patients understanding lies in my ability to communicate effectively. Certain barriers such as language, diet and health care beliefs are foremost in my mind when providing education.
A recent patient provided a reminder to consider the diverse backgrounds of my patients. My patient, from Vietnam presented to the office for follow up diabetes education and assessment of treatment for hypertension. During appointments her sister-in-law serves as translator, however the patient does speak and understand limited English. After allowing the patient to rest for 15 minutes in the exam room her blood pressure was found to be 200/120. Further inquiry revealed she had not taken her blood pressure medications for three weeks, as she had ran out and could not navigate the pharmacy refills system, either by phone call or automation program. Additionally, she did not want to further burden her family asking for assistance in the refill process. Consequently, the patient suffered a shower emboli some four to five days prior to appointment, she presented with mild weakness of the right hand and complaints of …show more content…
Recommendations consisting of using simple vocabulary, short simple sentences, repeating instructions or directions back in English, allows for understanding of material presented. Additionally asking for understanding from the interpreter and patient regarding information provided. Certainly, follow up for understanding of information is key, follow up in the form of phone calls not only to patient but to pharmacy or other health care providers, to ensure compliance with care

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