...Differences In Conversation Between Vietnamese And Americans Cultural Studies Essay Conversation is a dialogue using all the possibilities mentioned. The purpose is to reach highest degree of communication, understanding, and, where necessary agreement. Disputes may occur, but they have only the purpose of classification. The leading purpose must be mutual understanding and, in some cases, the attempt to reach agreements if possible and to create pragmatics solutions for conflicts in case of disagreement. (Anindita Niyogi Balslev, cross – cultural conversation, pp 166 - 167). As we know, conversation is communication between two or more people. It is a social skill that is not difficult for most individuals. Conversations are the ideal form of communication in some respects, since they allow people with different views on a topic to learn from each other. A speech, on the other hand, is an oral presentation by one person directed at a group. For a successful conversation, the partners must achieve a workable balance of contributions. Find out more from UK Essays here: http://www.ukessays.com/essays/cultural-studies/differences-in-conversation-between-vietnamese-and-americans-cultural-studies-essay.php#ixzz3LvVR2EAQ The subject matter of a dialogue has influence on its formal structure. There are some fields in which disputation and argument will be an essential part of the argument, and in which procedures for compromising are most lawgiving binding all partners involved. (Anindita...
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...The role of Strategic Conversations with Stakeholders in the Formation of Corporate Social Responsibility Strategy. Summary The main discussion of this journal is to explore the role and the use of strategic conversations in corporate social responsibility (CSR) strategy formation from a conceptual perspective to actual practices. Based on this research, the authors have given the strongly recommendation that by intensifying the stakeholder engagement in the CSR strategy-making process, through the mechanism of strategic conversations, will not only minimize the future stakeholder’s concerns and enhance CSR strategy making effectiveness but also maximize organizational sustainability. The learning outcomes are concluded in the following key points: * Corporate Social Responsibility - The evolution of the Corporate social responsibility (CSR) was from a basic concept and belief to become a popular debating subject in recent decades which is centered in ‘whether CSR should take priority over a company’s obligation to make money for its stockholders or vice versa’. - There was a general consensus to align strategies to take full advantage of CSR business opportunities while also including stakeholders in the strategy-making process. * Strategic conversations - Understanding the variety of strategic conversation definitions and how it works properly in an organization through direct communication mechanisms between three pillars: top management, BSE and relevant...
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...How to Handle a Difficult Client Fundamentals of Organizational Communication BUS3050 Instructor: Len Sholtis March 16, 2012 Introduction Difficult customers come in a wide variety. There are those whose personality rubs you the wrong way. They may not be difficult for others, but they are for you. And then there are those who are difficult for everyone: picky people, know-it-alls, egocentrics, fault-finders, constant complainers, etc. Difficult customers deserve to be respected; however, they too must provide respect in return to the companies and /or individuals they are working with. Behavior of difficult customers can have a negative effect on a business. Their behavior can be the reason why customers stop patronizing a business. In this paper you will read how difficult people can be and how to handle difficult customers, without shouting or even getting upset. There are four steps that will be discussed on how to handle difficult customers in public places. The four steps are listening, identifying the problem, avoiding blame, and resolving the problem (Kahle 2002). Overview of the Organization and Case Study The organization that will be examined for this case study is Angels of Beauty Hair Salon. The mission of Angels of Beauty Hair Salon is to enhance a person’s beauty, both physically and spiritually to ensure he or she is confident and has beautiful, healthy hair. The owner of Angels of Beauty has been a hair stylist for over 15 years and has always...
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...demand for increasing the number of students to pass the pre-diploma programmes has boost up the need for active and motivating learning tools. To rouse the number of passing grades, various programs and series of lectures were conducted for pre-science students at UiTM Negeri Sembilan. However, none of the activities is in form of games. FunTaskSticks is a game that has been modified from the original Pick-Up Sticks and repurposed into instructional lesson as part of learning exercises to support students learning activities in informal educational settings. Therefore, in this study it attempts to investigate how FunTaskSticks could engage the learning process of Physics and Biology and assist them to improve their fundamental grammar of English language by using the terms and terminologies that they have learned in classes and from the game. There were 24 pre-diploma students who participated in this study. The finding revealed that FunTaskSticks is not only educating the students cognitively, but also affectively. Students learn to acknowledge, criticized and praise each other which has increased their motivation level and also their self-esteem. The usage of English language and their conceptual understanding towards Physics and Biology has increased throughout the games. They can easily memorize and spell the terms and terminologies of Physics and Biology. Keywords: board games, learning tools, science education, physics, biology, motivational games INTRODUCTION ...
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...and Social Care: Unit 1 (M1) Student Name: roberta boswell BTEC L3 Health and Social Care: Unit 1 (M1) The role of effective communication and interpersonal interaction in health and social care with reference to theories of communication The role of effective communication and interpersonal interaction in health and social care with reference to theories of communication The role of effective communication and interpersonal interaction in health and social care with reference to theories of communication This information pack will include a directory which explains the different forms of verbal and nonverbal communication and discusses the theories of communication. It will also include a series of case studies which will explain the different forms of communication which would enable residents, staff and volunteers to communicate with each other. Finally, it will also assess the role of effective communication and interpersonal interaction in health and social care with references to theories of communication. Staff Training: Staff training is very important in the Health and Social Care field. This is due to the fact that if staff members are not given the correct and sufficient training, the lives of service users could very well be at risk. Correct staff training ensures that: employees aren’t injured or made ill by the work that they do and service users aren’t put at risk. What is communication? Communication simply means when...
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...Communication in Health and Social Care * ------------------------------------------------- Understand Effective Communication and Interpersonal Interaction In Health and Social Care (P1,P2,M1) INFORMATION PACK ADEN COURT NURSING HOME ADEN COURT NURSING HOME What is communication? Communication simply means when information is transferred from one person/place to another person/place. Communication plays a crucial role in all workplaces therefore having good communication skills benefits and helps service users and colleagues. This information pack will include a directory which explains the different forms of verbal and nonverbal communication and discusses the theories of communication. It will also include a series of case studies which will explain the different forms of communication which would enable residents, staff and volunteers to communicate with each other. Finally, it will also assess the role of effective communication and interpersonal interaction in health and social care with references to theories of communication. Directory of Key Words and Terms: Key word/term | Explanation | Example | Verbal Communication | It is the sharing of information between individuals using speech.Verbal communication includes talking, whispering, shouting etc. It uses words to give an idea, thought or a feeling. | In a dental practice, the dentist is talking to a patient about using floss to keep their teeth clean from unwanted substances. The patient then...
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...Language PSY 360 June 17, 2015 Melissa Jackson ------------------------------------------------- Language An intense association exists between cognitive abilities and language. Thought processes have the capability of altering communication methods; however, methods of communication can very easily do the same to an individual’s way of thinking. New ideas are communicated in which thought can be generated simply by thinking of the name of a certain stimulus. Language can be defined by several different key components. A reciprocated attempt at a considerate conversation between individuals can be anything from arbitrary to unsubstantial, yet likely to be configured and orderly through numerous manners in which general ideas are configured through the different parts of a language (Papafragou, Li, Choi, & Han 2007). In addition, language can also be dynamic and constantly developing, therefore leading to the conclusion that such an intricate topic, such as language, is challenging to undertake, especially in explaining in more depth how it works in its entirety through the key components toward a better understanding. The main purpose of the key features of language, including arbitrariness, communications, and dynamics, as well as generative and structured divergences, is to facilitate the comprehension and translation of language itself. Associating words to stimuli is unsystematic in its development and is groundless in an unconscious attempt to form...
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...The not so profound guide to landing a buy-side job Introduction This guide is a collection of ideas and wisdom sourced from various MBA students at NYU Stern that successfully navigated the buy-side job search process. It is generally geared towards those that are career switchers, not coming from former buy-side roles before the MBA. Though keep in mind that successful candidates typically have a background in some type of financial-related field, albeit not direct equity investing experience. Landing a buy-side job is extremely difficult. This is pretty much common knowledge among MBA candidates, but let’s walk through the reasons why. First, the job is very appealing to those interested in finance – it’s challenging, fulfilling, intellectually stimulating, and potentially very rewarding. You generally don’t have to work quite as many hours as investment bankers or even management consultants, but have the potential to earn more. This results in many, smart and talented candidates looking for buy-side roles, leading to a high supply of labor. On the demand side, investment management is a scalable business, where hiring needs are not directly proportional to assets under management. For example, in order to manage $100 million in stocks, a fund might start out with a PM and two analysts. When the fund hits $300 million, they might add one analyst, and perhaps one more when the fund reaches $500-$700 million. In this example, while AUM went up by five to seven times...
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... In the case study, Moira is actually found in a critical situation in his workplace. The situation seems more critical as Moira prides herself on being an honest person. She is willing to be dependable even if it requires to do hard work. It is difficult for her to work in a place where her colleagues are in a condition beyond her expectation. She found there ethical violations by employees that go against her types. These are employee theft, wasted time and misuse of technology (Goree, 2007, p. 187). Employee theft is first of them. She found the employees taking almost twice time than they get as break. Again she found that the employees are using the technology instruments such as the computers, internet or telephone for their personal purpose. All these things made Moira frustrated. As a newly joined employee she is in confusion about what to do. She is more frustrated as she could not be transferred to another place and had to work at that place whether the situation is. In that situation there might be a option to resign from the job. But it would bring her a great problem as it is not too much easy to find a new job according to her expectation. After completing her study she is not expected to remain without doing anything. There are some things that she could do in such critical situation. One of them may be just remain silent about the situation and continue the job by doing everything as her colleagues do. In that case she will have...
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...Faculty of Social Sciences and Technology Management Department of Industrial Economics and Technology Management Executive summary The objective of this study is to explore the implications of social media for business‐ to‐business brand management. Thought leaders of social media and branding in the online environment are currently doing their work out in the field, whilst the academics are lagging behind. In order to shed some light on issues regarding how B2B companies should manage opportunities and challenges in the social media space, this master thesis seeks to address the topic by conducting an exploratory study on how B2B companies can utilise social media to enhance the brand. The study is conducted using a qualitative approach. The purpose is to give an aerial view of how B2B companies should approach social media, what opportunities and threats exists, and how they should focus their online strategy to enhance the B2B brand. The theoretical part of this study builds upon business‐to‐business brand management due to the growth of B2C brands in social media. The empirical data of this study is interviews with four experts on the topic, which is further illustrated by three case studies. By synthesising the interviews, and comparing them with the illustrative case studies and the theory, the results develop. Social media does not change how businesses do business, but it adds another layer to brand management which needs to be treated ...
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...the logitudinal approach is that it would observe each persons performances over the specified time span, allowing to identify any patters or problems in development. Another benefit is that it allows participants to be studied at different ages. Some problems with the longitudinal approach are cohort effects, participants moving or dropping out of the study and participants change to a population that is no longer part of the study, often happening from becoming familiar with test questions and stradigies. In the cross-sectional design people are studied at different ages at the same time. For example if all of the patients at an orthopedic office were interviewed about diet and exercise, all patients were between the ages of two and sixty-four. As a result the practice could then develop a proactive approach to patient education and preventing future injuries that might be prevelant in certain age-related trends. There are problems with this sort of study as well. In the example above different results are limited to age group averages. It is difficult to tell if individual differences are present. It might also be difficult to have comparison with people that were born into different generations. While it might be important for a forty year old to maintain an active lifestyle while using proper body mechanics to avoid injury, someone in their teens may be more interested...
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...say that a fear of elephants would be a result of something in the unconscious mind. Freud argued that phobias are a displaced fear in the unconscious mind. For example, in the case of Little Hans, Freud argued that Little Hans’ phobia of horses was caused by a displaced fear of his father. Describe one similarity and one difference between any 2 studies that take a psychodynamic perspective. One similarity of the psychodynamic perspective is that both and Freud and Thigpen and Cleckley can be seen as examples of action research. This means that as part of the experiment, the researcher’s purpose is also to change/influence the participant’s behaviour. For example, in Freud’s study, he was working to reduce or remove the fear of horses that Little Hans was experiencing while at the same time, researching the Oedipus complex. Thigpen and Cleckley were doing the same as they were working to resolve Eva Smith’s multiple personality disorder while also researching the same topic. One difference between the psychodynamic perspectives is the type of data collected. For instance, Freud collected only qualitative data through the recorded conversations held between Little Hans and his father whereas Thigpen and Cleckley collected qualitative data through the video recordings of their conversations with Eva Smith as well as quantitative data that was gained through a series of tests conducted on each of the...
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...BISE – RESEARCH PAPER Analysis of Informal Communication Networks – A Case Study It is becoming more and more important for knowledge workers to increase their productivity. However, there is a general lack of (semi-)automated, IT-supported data collection and evaluation approaches that allow insights into the processes and structures of an enterprise’s internal networks and the activities of its knowledge workers. The article presents a prototype of an IT-supported instrument (“Social Badges”) that supports automatic collection of informal, personal interaction between (knowledge) workers within an enterprise. The authors’ aim is to introduce a novel approach which improves data quality over legacy methods. The approach uses Social Network Analysis (SNA) to make it easier for executives to analyze and manage informal communications networks. Its practical applicability is demonstrated by a case study. DOI 10.1007/s12599-008-0018-z The Authors Dr. Kai Fischbach Prof. Dr. Detlef Schoder Seminar for Business Informatics and Information Management University of Cologne Pohligstr. 1 50969 Cologne Germany {fischbach | schoder}@ wim.uni-koeln.de 1 Introduction If the formal organization is the skeleton of a company, the informal is the central nervous system driving the collective thought processes, actions, and reactions of its business units. (Krackhardt and Hanson 1993, p. 104) Both the volume and importance of knowledge workers are growing as industrialized countries...
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...Interpersonal Communication in the Supply Chain Rick London Muhlenberg College Communications Nancy Miller July 15, 2015 Abstract Effective communication is an essential part of any interaction between two or more parties. For tasks to be completed, a message must be sent so that it can be understood and acted upon by all the parties involved. In business, parties to a transaction may or may not personally know each other and oft times they may not be on the same continent or speak the same language. This paper examines several case studies to determine if the personal relationships and interpersonal communications between parties in supply chain management has a positive effect on the transaction. Interpersonal Communication in the Supply Chain Introduction Supply Chain Management (SCM) emerged as an employment field in the nineteen nineties; before that time, the study of communication in business practices has occurred since at least 1958 (Gligor & Autry, 2012, p. 24). This paper explores the necessity for effective interpersonal communication in the supply chain in the present. Communication is defined as the act or process of using words, sounds, signs, or behaviors to express or exchange information ("Definition of Communication," 2015, para.1). We are all familiar with communication in our daily lives and the importance it holds in conveying or receiving a message, but, when the operation of a business, or a supply chain in this instance, relies...
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...Yohance Patterson Case Study 3 Professor George Scott 11/07/14 United Breaks Guitars “It takes 20 years to build a reputation and five minutes to ruin it. If you think about that, you'll do things differently.” – Warren Buffet (cite) Introduction David Carroll a musician and his band “Sons of Maxwell” were flying back from their hometown of Halifax, Canada from doing a week worth of shows in Omaha, Nebraska on March 31, 2008. On aboard a connector flight in Chicago at O’Hara international airport, David noticed a baggage claim handler mishandle his $3,500 guitar. David expressed to the flight agent about the incident but she responded by saying “Don’t talk to me. Talk to the lead agent outside.” Each person David tried to speak with about the incident passed him on to another person who couldn’t help him, David’s guitar ended up being broken and in need of repair. David request was for United Airlines to take the responsibility for the damages of the guitar by reimbursing the $1200 dollars that it cost to repair the guitar as well as $1200 worth of flight vouchers. After 7 months since the incident happen David was contacted by a rep from United Airline through email saying that she was sorry about what happened to the guitar, but that standard airline policy held that claims be made within 24 hours of damage and since he didn’t get his guitar inspected by United his claim was denied. David said “the system is designed to frustrate affected customers into giving up...
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