...maintain their competitiveness in a knowledge-based global economy. However, identifying and developing skills and competencies for next generation employability in Ireland is a challenging task. The Programme for University Industry Interface (PUII) is an action research project, established in 2003, to determine the skills and competencies required by Irish Industry and to develop learning models that will facilitate their delivery. This paper presents the outcomes of an action research methodology based on a Community of Practice model (COP), which addressed the issues surrounding competencies for next generation employability. It proposes a competency framework which integrates the four key categories of skills: Business, Technical, Interpersonal, Intrapersonal, and presents a set of recommendations for individuals, employers and higher education institutions. Introduction The Programme for University Industry Interface (PUII) is an action research project, established at the University of Limerick in 2003 to determine the next generation skills and competencies required by Irish Industry, and to develop learning models that will facilitate their delivery. PUII...
Words: 6540 - Pages: 27
...VODAFONE Vodafone has one of the world’s largest mobile communications networks, with 83,900 employees serving over 370 million customers across more than 30 countries. Its top four national markets are India, Germany, Egypt and Italy respectively, where it is considered to be the market-leading provider of mobile services and devices. The Vodafone brand has now been recognised as the fifth strongest global brand in the world, following its successful sponsorship of the Formula One McLaren Mercedes team, as well as other major global sporting events. It also owns and manages over 2,200 retail stores, with a further 10,300 branded franchises throughout the world. As well as providing voice, data and messaging services for consumers and commercial businesses, Vodafone also produces its own-brand mobile devices, such as smartphones, mobile handsets, tablets and USB internet network sticks. Its current strategy is aimed at increasing the ‘average revenue per user’ through offering more and more added value mobile services. To manage the complexity of the supply chains for both goods and services at one of the world’s largest companies can be a difficult challenge in itself, but when the company’s top purchasing job also includes the fundamental transformation of several fragmented supply chains into a single global function, then things take on an additional dimension. However, this was the challenge that was accepted and taken...
Words: 919 - Pages: 4
...The impact of buyer-supplier relationship and purchasing process on the supply chain performance: a conceptual framework Melody J. Hsiao University of Sydney Sharon Purchase University of Western Australia Shams Rahman University of Sydney ABSTRACT Supply chain performance is a rapidly developing area of research. Many companies are trying to find tools for enhancing performance measures in response to turbulent business markets and for efficiently controlling their business activities. Little empirical research has been conducted on the performance of retail supply chain in Taiwan and other Asian countries. Two factors affecting current retail supply chains, buyer-supplier relationships and purchasing processes, and their antecedents that are relevant to this unique cultural environment will be investigated. The objectives of this research are: (1) to identify the determinants affecting the performance of the supply chain at the retail level; (2) to define the antecedents related to each determinant; and (3) to present the conceptual model for this particular context. This research will contribute by presenting a conceptual model for supply chain performance that is relevant to small and mediumsized businesses that predominate Taiwan. INTRODUCTION Supply chain management (SCM) is “a key strategic factor for increasing organizational effectiveness and for better realization of organizational goals such as enhanced competitiveness, better customer care and increased profitability”...
Words: 9092 - Pages: 37
... A) improved decision making. B) improved business practices. C) improved efficiency. D) improved flexibility. 2) Which of the following choices may lead to competitive advantage (1) new products, services, and business models; (2) charging less for superior products; (3) responding to customers in real time? 2) _______ A) 1 only B) 1 and 2 C) 2 and 3 D) 1, 2, and 3 3) An information system can be defined technically as a set of interrelated components that collect (or retrieve), process, store, and distribute information to support: 3) _______ A) decision making and control in an organization. B) the creation of new products and services. C) communications and data flow. D) managers analyzing the organization's raw data. 4) The three activities in an information system that produce the information organizations use to control operations are: 4) _______ A) information retrieval, research, and analysis. B) input, processing, and output. C) input, output, and feedback. D) data analysis, processing, and feedback. 5) The average number of tickets sold daily online is an example of: 5) _______ A) input. B) raw data. C) output. D) meaningful information. 6) In a hierarchical organization, the upper levels consist of: 6) _______ A) professional and operational employees. B) ...
Words: 6583 - Pages: 27
...MKTG 6523 Mid-Term Exam Study Guide 9. Know the definition of a supply chain. A supply chain is a set of three or more organizations linked directly by one or more of the upstream or downstream flows of products, services, finances, and information from a source to a customer. It is important to acknowledge that anytime business is conducted a supply chain will exist. (The book says a supply chain is a subset of the value chain but the professor comments that he is not convinced that they are different) 10. Know the advantages and disadvantages of purchasing from overseas suppliers. * Advantages: Cost/Price Benefits, Access to Technology, Quality, Access to the Only Source Available, introduce competition to domestic suppliers, react to buying patterns of competitors, Establish a market presence in another country * Disadvantages: Lack of Skills, Resistance to change, Longer Lead times, Customs languages and culture, currency fluctuations, increased supply risk 11. Know what “sustainability” means in a business context. Business sustainability is often defined as managing the triple bottom line - a process by which companies manage their financial, social and environmental risks, obligations and opportunities. These three impacts are sometimes referred to as profits, people and planet. Building that strategy begins with looking closely and thoughtfully at the business, then using what is learned to operate for long-term success meeting the company's current needs...
Words: 1069 - Pages: 5
...About Universiti Pendidikan Sultan Idris (UPSI) Universiti Pendidikan Sultan Idris or Sultan Idris University of Education (UPSI) is a Public Institution of Higher Education (IPTA) which plays an important part in the history of our nation’s education. This institution grows in stages from a college to a renowned university. The growth of UPSI was developed through three important periods whereby it started with the SITC (1922-1957), MPSI (1957-1987) and IPSI (1987-1997). On May 1997, it was established and named Universiti Pendidikan Sultan Idris (UPSI) located in Tanjung Malim, Perak Darul Ridzuan. Currently, it has two campuses mainly Sultan Abdul Jalil Shah and Sultan Azlan Shah Campus. It aims to be a prestigious university providing exceptional leadership in education, based on the advantage of broad experience and high level of competency in meeting global changes. UPSI is committed to making a difference in education through teaching, research, publication, consultancy and community services to achieve the vision of the nation. The name of UPSI reflects the symbol of excellence because this is the only university that specialises in teacher training and education programmes of study in the first degree as well as post degree levels. In its early establishment, there were only four (4) faculties which offered ten programmes of Diploma and Bachelor study. The faculties were the Faculty of Languages, Faculty of Social Sciences and Art, Faculty...
Words: 1213 - Pages: 5
...Staffing Procedures Staffing * A process of hiring employees who can help run the business efficiently, attract customers, and increase sales. When hiring new staff, you should consider the following: • Type of employees needed? • Skills missing by the business owner? • Skills needed daily and/or occasionally for peak periods or seasons. • Budget available for employee compensation. Job Description 1. A written statement listing duties and responsibilities of a specific job. 2. Clearly outlines expectations for a job. 3. Reduces misunderstandings between the employer and employee. STEPS: 1. Determine your human resource needs. Before you attempt anything else in the process, begin your process by conducting a needs analysis. One of the best ways to accomplish this analysis is by asking yourself a series of strategic questions. Do you have a new project on the horizon? Are you looking to expand your business? Will you be reducing the workforce in another department or division in the near future? Are there skills your Company is currently lacking? Do you have successors should a key employee leave your organization? Do you have the talent to meet your organization’s strategic goals? How will you deal with the retirement of your longest tenured employees? In what areas are you falling behind your competitors? What is your current financial position? Once you have answered all of the pertinent questions surrounding your needs, you must...
Words: 3279 - Pages: 14
...CHapter 15 supply chain management Teaching Notes It is important to emphasize that Supply Chain Management involves the entire range of production and distribution processes. Students need to understand the trade offs involved in supply chain function related to JIT, inventory management purchasing and delivery lead times and quality. Supply Chain Management requires a broad view of the entire flow from purchasing to final delivery to the customer. Supply Chain Management is becoming increasingly more important due to the following factors: 1. Implementation of JIT systems. 2. Emphasis in reduction in inventories. 3. Emphasis in reduced order cycles and reduced lead times. 4. Continuous and rapid change in products and product designs (shorter product life cycles). 5. Shorter product introduction and product development times. The importance of Supply Chain Management can not be underestimated because it ensures that the right materials are at the right place at the right time at a minimal cost and maximum quantity. In addition, supply chain management requires very careful coordination of activities between various business organizations on the chain. Integration of databases and sharing key pieces of information among the different business organizations on the supply chain not only provides timely and valuable information to companies on the supply chain, but also assists in improving the trust and the overall relationship between suppliers and their customers...
Words: 5115 - Pages: 21
...Risk of supply chain management and mitigation These are the major types of risk in supply chain management and how to mitigate them; According to Mahadevan 2010, the first one is demand risks which are caused by unpredictable, misunderstood or end -customer demands. To lessen this risk the best possible demand signals should be leveraged. Scenario planning should be made on product and channels optimization to enhance proper cash flow from operators and sales. Supply risk is caused by the interruptions in the product flow within your supply chain. This is minimized by integrating defined review process in the overall planning process, which should have cash flows and risk curbing strategies (Mahadevan, 2010). Environmental risk is related to economics, social, government, threats of terrorism and climatic factors. These can be suppressed by institutionalizing a risk assessment process within broad based, neutral international body or expanding the use data sharing risk identification platforms and response (Mahadevan, 2010). Business risk - this is barred by considering supplier’s financial or management stability, or purchase and sale of supplier companies and putting appropriate measures. Physical risk - the condition of supplier’s physical facility and regulatory compliance should be adhered to and rules taken and followed. Manufacturing risk –proper continuity plan and insurance programs should be accomplished before the process and operational disruptions that...
Words: 873 - Pages: 4
...Marketing * Social Media The Communication Process * Sender (Firm) * Transmitter * Encoding * Communication channel (internet, TV, radio) * Receiver * Noise (anything that interferes with the message) * Feedback Loop (the customer gives a feedback about the ad or message) * Example: 2012 Presidential Campaign * “47%” Romney Quote * Sender: Romney * Communication Channel: TV/News * Receiver: Electorate * Noise * Feedback Loop: Instant feedback –very negative * Example: 2012 Presidential Campaign –Obama * “Ann Romney never worked a day in her life” * Sender: Democratic Party staffer * Communication Channel: TV/News/Twitter * Receiver: Electorate * Noise * Feedback Loop: Instant feedback, not acceptable How Consumers Perceive Communications * People decode messages differently * “Never worked a day in her life” * Attack on Ann Romney * Meaning? * Obama Attack Ad * Senders adjusts message * Medium * Receivers’ traits * Example: You Can Play Project The AIDA Model * Awareness (Obama on Jimmy Fallon –April 2012) * Interest (Romney “47%” comment; Obama campaign attack on Ann Romney) * Desire (Motivation to do something…) * Action (barackobama.com; Michelle Obama “36 votes” Florida Ads) March 6, 2014 Communication Strategy Elements * Advertising:...
Words: 1017 - Pages: 5
...Excellence | Client Testimonials Course Audience: * COO's Team: Operations Managers, Procurement Managers, Supply Chain Managers, Production Managers, Manufacturing Managers, Warehousing Managers, Inventory Managers, Quality Managers, R&D Managers, Innovation Managers, Project Managers, Entrepreneurs, and Operations Management Consultants. Course Objectives: * Provides an understanding of operations management framework * Offers experiential analysis to understand the challenges of COOs and Operations Managers * Provides an understanding of the functions and practices of production and operation managers * Training topics include supply chain management, research and development (R&D), manufacturing, project management and quality management * Provides insights on how to develop strategies, initiatives and programs to introduce and sustain competitive operations in organizations * Focuses on lean six sigma best practices, tools and models to develop and implement an effective operations management system * This course emphasizes operations management decision-making. It does not cover engineering, technical or mathematical topics Course - Training Focus: * Develop the core operations management skills and competencies. The core competencies include operations knowledge, planning, control, problem-solving and communication. The...
Words: 1175 - Pages: 5
...in different aspects of operations management as well as describing what a supply chain is and how we see them represented. The information gathered to write this paper was mostly gained from the Operations Management textbook and articles found on websites. The results that the research provided was that operations management is a vital component to running a company that is offering goods or services to consumers. TABLE OF CONTENTS Introduction 4 History 4 Operations Management 5 Processes 6 Supply Chain Management 7 Operations Management Today 7 Conclusion 8 References 9 Introduction Operations management has been around for hundreds of years in one capacity or another. The value of having a good operations management plan in place is in fact invaluable. There is rarely any type of business that produces a good or service that does not have some sort of operations management plan in place. This is the only productive way to produce a quality good or service that a customer would want to purchase. It is also the only way to keep a customer coming back for more. There is a lot of history behind operations management as well as the roles of operations managers and the processes used. Supply chains are very prevalent in business today as well as many other operational management...
Words: 1268 - Pages: 6
...Table of Contents Introduction 3 The Goals and objectives of TSC 4 History of TSC 4 Functional areas 4 Vision, mission and core values 5 Goals and objectives 5 Oman vision, goals and objectives 7 Oman 2015 objectives 9 Conclusion 12 Middle Management 13 Definition 13 Nature of management: 13 Levels of management: 13 The role of middle management in TSC (Commercial unit) 16 Recommendation 17 Communication 18 The elements of communication include 20 Communication skills 20 Communication and the impact 21 Interpersonal skills 21 Communication Barriers 26 Conclusion 30 The effect of Knowledge, Skills and Behavior on the managerial performance 31 Manager self assessment ………………………………………………………………………………………………………………..34 Personal development plan …………………………………………………………………………………………………………….39 References 40 “The future belongs to those who see possibilities before they become obvious” John Scully Introduction In our societies, towns, countries a massive number of organizations exist. But do we all know the purpose of their existence? Do we know why they are all out there? If we look closer inside some of these organizations we might even see that some of their members do not know the reason for their existence. Clearly setting a vision and mission statements clarify and communicate the purpose and the reason for that existence. A vision is the ideal picture an organization sees for its future and from that vision strategic plans, goals and objectives...
Words: 1526 - Pages: 7
...Introduction: Communication is one of the most frequently discussed dynamic in the entire field of organizational behavior, but it is seldom clearly understood. In practice, effective communication is a basic prerequisite for the attainment of the organizational goals, but it has remained one of the biggest problems facing modern management. Communication is an extremely brad topic and of course is not restricted to the organizational behavior field. Some estimate of the extent of its use go up to about three-fourths of an active human being’s life, and even higher proportions of a typical manager’s time. It is natural that many of our managers fail to communicate effectively with their employees. If history and statistics of the problems and conflicts of our industries are analyzed, it will possibly be seen that about 50% of the same are caused due to communication failures. Communication gaps produces frustration, grievances, agitation, non-cooperation, strike, poor employee performance, increased wastage, higher cost of production, drop in quality, loss in business, gherao etc. etc. Title of the Assignment: “-------------------------------------------------------------------------------------------------------------”. Purpose of the Project: The purpose of the project is to fulfill partial requirement of the Course of Organization Behavior of University of New Castle MBA program. Objective of the Project: The main objectives of the proposal is to help to prepare...
Words: 5609 - Pages: 23
...Protocols, WAP Technology, Mobile Information Devices, Web Security Introduction to Web security, Firewalls & Transaction Security, Client Server Network, Emerging Client Server Security Threats, firewalls & Network Security. UNIT-III Encryption World Wide Web & Security, Encryption, Transaction security, Secret Key Encryption, Public Key Encryption, Virtual Private Network (VPM), Implementation Management Issues. UNIT - IV Electronic Payments Overview of Electronics payments, Digital Token based Electronics payment System, Smart Cards, Credit Card I Debit Card based EPS, Emerging financial Instruments, Home Banking, Online Banking. UNIT-V Net Commerce EDA, EDI Application in Business, Legal requirement in E -Commerce, Introduction to supply Chain Management, CRM, issues in Customer Relationship Management. References: 1. Greenstein and Feinman, “E-Commerce”, TMH 2. Ravi Kalakota, Andrew Whinston, “Frontiers of Electronic Commerce”, Addision Wesley 3. Denieal Amor, “ The E-Business Revolution”, Addision Wesley 4. Diwan, Sharma, “E-Commerce” Excel 5. Bajaj & Nag, “E-Commerce: The Cutting Edge of Business”, TMH INFORMATION SYSTEMS (TIT-502) Unit-I Foundation of Information Systems: Introduction to information system in business, fundamentals of information systems, solving...
Words: 2913 - Pages: 12
