...ORGANIZATIONAL BEHAVOIR AND MANAGEMENT (205KM) CASE STUDY CHAPTER 10 CASE 10.1: ELECTROLUX CLEAN UP STUDENTS NAME : NUR FARAH ‘AIN BINTI ZULKIFLI STUDENTS ID : CVB110711837 SECTION : 2 LETURER’S NAME : MISS ABIDAH BTE SAAD QUESTION 1 How would you describe the conflict between Michael Eisner and the Weinstein brothers, two board members (Disney and Gold), and Steve Jobs? Was it functional or dysfunctional? ANSWER Functional conflict defined as a confrontation between groups that enhances and benefits the organization’s performance’ while dysfunctional conflict defined as any confrontation or interaction between groups that harms the organization or hinders the achievement or organizational goals. From our point of view, this case study’s conflict was mostly dysfunctional, though, with some degree of functional conflict. They were functional in that even though the conflicts existed between Eisner and the Weinstein brothers and with Steven Jobs, the company was successful despite these widely publicized issues. For example, Eisner did lead the company to 67th in the Fortune 500 ranks and to a value of $40 billion; with his actions in the early ‘80s, he turned the company around with several company acquisitions. Also, even though the conflicts were high profile in the media, Disney was still successful. As a conclusion, it can be said that a company will perform low either there are no or when there is too high conflict existed...
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...The Importance of Communication in Resolving Team Conflict John Cathey 50023176 Manuscript Assignment MGT 567.01W: Managing Groups & Teams Abstract Organizations have been creating teams in an effort to improve communications, processes, respond to customers, or develop new processes or services. Conflict within teams is not new nor is it unexpected or always destructive. Organizations are looking at new ways to form teams and technology has increased the ability to form teams from diverse locations. Teams no longer must be formed from a single location, there are now virtual teams. These teams may be made up of members from different time zones or countries. There is also a new form of team to explore, communities of practice, a group of people that share information, insight, tools, and experience about a subject or area of interest (Kerno & Mace, 2010). What types of conflict arise in these types of teams, do managers need to manage the conflict differently, or does conflict affect these teams differently? This paper looks at the types of conflict found in each of these teams as well as the impact conflict can have on team productivity. It is important for those managers responsible for teams understand the impact of conflict and how to successfully manage it to ensure the team meets or exceeds the goals set by the organization. This paper will provide some insight to assist managers with that task. The Importance of Communication in Resolving Team...
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...This case outlines and tests how individual’s interactions can be reflected by their attachment style. Attachment styles affect relational quality, which leads to different relationship outcomes. The study evaluates whether partner perceptions of conflict styles and relational maintenance strategies differ as a function of attachment styles—particularly with the context of friendship. Bippus and Rollin’s article can be found in the Communication Reports inside the Sacramento State Library. This article targets the topic of conflict management in relationships by providing more information on the attachment styles that communicators may use in daily lives or conflict. Having found this article on the Sacramento State library website, the article proves credible with origin from an academic, approved journal. This study was conducted with the individual’s close friend, including their personal understandings and perspective of the relationship. The hypothesis states that individuals in relationships will be rated by their friends with more prosocial maintenance behavior than with fearfuls or dismissive qualities. It is believed that friends of securely attached individuals will report greater satisfaction in the relationship than those friends of non-securely attached individuals....
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...From Marketing Mix to Relationship Marketing: Towards a Paradigm Shift in Marketing Management Decision, 1994, Vol. 32 Iss: 2, pp.4 – 20 Christian Grönroos, Professor of Marketing at the Swedish School of Economics and Business Administration in Helsinki, Finland. Abstract Discusses the nature and sometimes negative consequences of the dominating marketing paradigm of today, marketing mix management, and furthermore discusses how modern research into, for example, industrial marketing and services marketing as well as customer relationship economics shows that another approach to marketing is required.This development is supported by evolving trends in business, such as strategic partnerships, alliances and networks. Suggests relationship marketing, based on relationship building and management, as one emerging new marketing paradigm of the future.Concludes that the simplicity of the marketing mix paradigm, with its Four P model, has become a straitjacket, fostering toolbox thinking rather than an awareness that marketing is a multi-faceted social process, and notes that marketing theory and customers are the victims of today′s mainstream marketing thinking. By using the notion of a marketing strategy continuum, discusses a number of consequences of a relationship-type marketing strategy for the focus of marketing, pricing, quality management, internal marketing and intraorganizational development. Briefly comments on the possibility of developing a general marketing theory...
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...are typically represented by a graph where nodes are data points and edges represent relationships which shows interconnected records. In social network a relationship is represented by the interaction network of individuals that are often connected to each other. But at first glance these relationships may seem simple upon further inspection they can form interesting structures. For instance, in a social network a relevant structure is materialized as notion of community. There is no clear definition for a community, but a reasonable explanation proposes that the nodes in a community are not connected to other nodes rather they are connected to each other. However, the relationships between nodes in a community have something in common that distinguishes them from other nodes. 1.1.1 Recommendation In the new era, Recommendation systems play major role because it has changed the way people find products, information and even other people. Unlike search engines where user need to query and will get required result but, where as recommending systems do not need any query process, just by the user activities, or user profile or by considering user history the system can recommend that are needed to user. Thus, the...
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...idealistic paradigms in international affairs. Observations of the relationship will firmly accommodate the two paradigms. The aim will be to elaborate clearly the use of international law and organizations on all the paradigms in connection to international security and inter-state relationships. Realist Paradigm Realism is mounted on the notion that, world politics is driven by competitive self-interests and a struggle for power that is aimed at preserving and improving military, security and economic interests. To realists, the presence of war is essential in a state system as it clearly underlines the hypothesis of international conflict. Such states are characterized by chaos and revolutions, which are directly linked to vested national interests, distribution of power and conflict. a. Political realism The Iranian nuclear program has attracted much attention within the international arena due to the interest devoted by nation’s states on their foreign policies (Bowen & Brewer2011). In international relations, realists and idealists paradigms are important as they concern themselves with substantive issues affecting nations and states while making foreign policy decisions. Political realists argue that states struggle to secure conflicting national interests creating the main action on the globe (Rourke, 2007). Iranian nuclear activities open up the possibility of a secret relationship between her religion and the ongoing nuclear standoff that is...
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...strait-jacket? A relationship building and management approach may be the answer. From Marketing Mix to Relationship Marketing: Towards a Paradigm Shift in Marketing Christian Grönroos approach to marketing which eventually has entered the marketing literature[2, 4-14]. A paradigm shift is clearly under way. In services marketing, especially in Europe and Australia but to some extent also in North America, and in industrial marketing, especially in Europe, this paradigm shift has already taken place. Books published on services marketing[15-17] and on industrial marketing[18-20] as well as major research reports published are based on the relationship marketing paradigm. A major shift in the perception of the fundamentals of marketing is taking place. The shift is so dramatic that it can, no doubt, be described as a paradigm shift[21]. Marketing researchers have been passionately convinced about the paradigmatic nature of marketing mix management and the Four P model[22]. To challenge marketing mix management as the basic foundation for all marketing thinking has been as heretic as it was for Copernicus to proclaim that the earth moved[23, 24]. The purpose of this report is to discuss the nature and consequences of the dominating marketing paradigm of today, marketing mix management of the managerial school (cf.[25] and how evolving trends in business and modern research into, for example, industrial marketing, services marketing and customer relationship economics demand...
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...Khairy El -Morsy ABSTRACT The literature on the skyline algorithms so far mainly deal with queries for static query points over static datasets. With the increasing number of mobile service applications and users, the need for continuous skyline query processing has become more pressing. The continuous skyline operator involves not only static but also dynamic dimensions. In this paper, we examine the spatio-temporal coherence of the problem and propose a continuous skyline query processing strategy for moving query points. First, we distinguish the data points that are permanently in the skyline and use them to derive a search bound. Second, we investigate into the connection between data points’ spatial positions and their dominance relationship, which provides an indication on where to find changes of skyline and how to update the skyline continuously. Based on the analysis, we propose a kinetic-based data structure and an efficient skyline query processing algorithm. We analyze the space and time costs of the proposed method and conduct an extensive experiment to evaluate the proposal. To the best of our knowledge, this is the first work on continuous skyline query processing. shown in Figure 1, there are a set of hotels and for each hotel, we have its distance from the beach (x axis) and its price (y axis). The interesting hotels are all the points not worse than any other point in both distance from the beach and the price. Hotels 2, 4 and 6 are interesting and can be derived...
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...verbal dominance, which reduces team communication and consequently diminishes performance. Importantly, because these dynamics rely on the acquiescence of other team members to the leader’s dominant behavior, the effects only emerge when the leader holds a formal leadership position. Three studies offer consistent support for this argument. The implications for theory and practice are discussed. Organizations make extensive use of teams when structuring and allocating work projects. Given the increasing prevalence of teams in modern organizations and the complexities involved in group dynamics, questions about how to ensure high levels of collective learning and effective decision making, along with other key determinants of team performance, have captured extensive attention from researchers and practitioners alike (Martin & Bal, 2006). One important area of inquiry into team effectiveness is the issue of how the degree of hierarchy within a team can affect team performance. This question is relatively understudied, but some extant literature suggests that steeper hierarchy has a diminishing effect on team learning and team performance in general. For example, in a qualitative field study, Edmondson (2003) found power differences in teams to be negatively associated with team...
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...Preface: Students, so that they could help to learn how to effectively analyze and write a case study and to include a special section on this subject. This tells us that we continue to meet the expectations of existing users and attract many new users. This book has strengthened its position as the most widely used strategic management textbook on the market. Author’s Background: Charles Hill, Professor of management and organization. His position held at the University of Washington since 1968. His specialties are strategy, international business, and micro economics. Table of contents: List of Figures: Glossary: Index: Appendix: Bibliography: Others: SUMMARY: Google Inc (Google) is the world leader in internet searches. By 2007 63% of internet searches were through Google, surpassing other search engines such as Yahoo and Microsoft MSN. Goggle has also developed web based tools such maps, toolbars, G-Mail and acquired the popular you Tube. After dominating the web search industry since its search engine was introduction in 1998, however, Google has attracted many competitors who try to provide millions of users worldwide with similar services. Many believe that there is room for competition and as a result, Yahoo!, Amazon.com and Microsoft MSN are fostering partnerships with smaller technology companies and making significant capital investments in order to unseat Google. The Internet fodders lucrative business opportunities and the technology advances such...
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...reforms in the financial-services sector, development in information and communication technologies (ICT) and globalization of the industry have drastically changed the market structure of banking industry in Sri Lanka. Financial reforms commenced in late 1970s were the main driving force of those changes. The reforms aimed to enhance both the productivity and efficiency and the degree of competition of banking market as a way of improving overall operational performance of the financial services sector in Sri Lanka. This paper reviewed how the banks’ efficiency and market structure affect the overall performance of the banking firms measured in terms of profitability and net interest margin using structure conduct performance literature. The study findings suggest that traditional structure conduct performance argument is not held in the banking industry in Sri Lanka and the banks performance does not depend on either market concentration or market power of individual firms but on the level of efficiency of the banking units. Keywords: efficiency, market structure, performance, banking. JEL Classification: G20, G21, N20. Introduction © During the last three decades, banking industry in Sri Lanka has experienced a transition period as a consequence of deregulation of financial services sector, development in ICT and globalization of the industry. Impacts of consequent changes were observable in areas such as the scope of banking operations, number of banks and bank branches, technologies...
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...Introduction The case study is all about a man who has joined his father business of newspaper in his early thirties and has changed the rules of game forever. Samir Jain who had a deep distrust of editors and feared for his ruthlessness has bring dramatically changes like abolishing the post of editor, increasing the profit 111times over a decade, evolving his news business into the advertising business. During this period he has been compared with personalities like Murdoch for creating phenomenal profit in small span of time and opposing diarchy in the office. He had faced lot of criticism not only from former editors like Dileep Padgaonkar but also from the rival publishers for the business and marketing strategies that he has been following. His business objective were clear he is aiming for the market share and not for market share of volume and revenue and as a result he has managed to gain the wealth in this process but other still criticized him saying that the strategy of price cutting only works in mature markets but in long run value addition is a better strategy to bet on. Key Issues * Change in organizational Structure: - Samir Jain wants the complete control over the business operations so he decided to abolish the post of the editors but due to certain legal restriction it is not possible to do so, therefore he has abolish the position of editor internally. He designed the hierarchy in such a way that give me complete control over the business operations...
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...Tomas Del Campo Deviant Behavior Pestello 1/26/16 Sex Trafficking and Domestic Violence Parallels Sex trafficking and domestic violence are the result of the relationships between offenders and victims, on control, intimidation and violence within sex trafficking relationships, and on victims’ coping mechanisms. Warnath concludes that there is a large knowledge gap regarding the links between domestic violence and human trafficking, particularly concerning the interaction between the victim and the offender in human trafficking cases (Warnath 2007). The parallels between domestic violence and sex trafficking are that both can occur within a relationship, that neither are single events but rather an accumulation of acts in which forms of violence enter the relationship, and that neither are easy to stop. Some authors argue that prostitution per say is violence and is the same as domestic violence, and that all prostitution causes harm to women (Farley 2004; Stark and Hodgson 2004). We show the relational nature of sex trafficking through an analysis of police investigations into sex trafficking related to window prostitution in the Amsterdam red-light district during the period 2006. In the Netherlands, prostitution is a legal and regulated profession. In 2007, for instance, a literature study was published on the intersection between domestic violence and human trafficking (Warnath 2007). Sex trafficking is a form of trafficking in persons, which is defined in the UN Palermo...
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...avoidance within romantic relationships manifests from cultural influences that shape each partner’s conflict management style. Depending on cultural influences of the individual, his or her disposition of conflict management will differ. Cultural influence can be classified into two groups, low-context individualistic culture and high-context collectivistic culture. In individualistic cultures, the goals, needs, and rights of the individual take precedence over the goals, responsibilities and obligations of the group (137). While members of the collectivistic culture value the goals, responsibilities and obligations of the group over the goals, needs, and rights of the individual (137). Within each culture, lies a certain pattern of responses which aim to manage conflict. Through careful analysis of individualistic and collectivistic cultures, inferences can be made to support the notion that there are systemic correlations between conflict avoidance within romantic relationships and cultural influences. Individualistic cultures consist of primarily Western countries such as the United States. Studies have shown that members of individualistic cultures tend to favour a more integrating conflict style. “The Integrating conflict style is characterized by a willingness to openly exchange information in a direct way, constructively address differences, and to make a true effort to find a mutually acceptable solution (136)”. Within romantic relationships, partners tend to integrate...
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...The purpose of this paper is to explain the following terms in detail: radical feminism; socialist feminism; rape; masculinities; violence; sexual harassment; biology is not destiny; and negative feminist stereotypes. I have chosen to discuss the two feminist theories that were previously mentioned due to the fact that they both focus heavily on the oppression of men in society, as well as the evident gender division between the sexes. I have chosen to focus on the six concepts that were previously mentioned because they focus on how women are oppressed, and mistreated in society. Radical Feminism Radical feminism supports the idea that patriarchy is the main form of oppression women face. The goal of radical feminism is the elimination of patriarchy. From a radical feminist perspective, women are oppressed in three main ways or areas: the state, the nuclear family, and through reproduction and mothering. Radical feminism also suggests that the lack of control women have over their own bodies and own reproduction is central to oppression. Radical feminists aim towards eliminating sexual, as well as physical violence against women (Calixte et al., 2009). The significance of radical feminism is that it focuses on what is seen as the major oppressors in our culture. Moreover, radical feminism opens our eyes to male dominance and how it has been highly normalized. It alerts us to how ‘normal’ or common images from pornography reduce women to sexual objects. Moreover, it makes...
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