...perceptions about the organization. (Huber, 2010). I currently work in the endoscopy suite of a 222 bed, suburban community, private non-profit hospital. Our unit is small and includes six nurses, two of whom are full time employees; four of us are part-time. We have a full nursing assistant who also serves as our transporter. One of the full-time nurses is our unit manager with the dual role of staff nurse. My nurse manager identified the environment as collaborative in which teamwork is always encouraged, however, recognizes that unity is not always perceived. Generally the environment is positive but we often feel overlooked by the larger organization. I was able to interview all of my coworkers using the Frosythe tool. Some of my findings were as I suspected, and I became enlightened by some new information. The hospital vision statement is to be the leading provider of a care in the region and a national model for quality, service excellence, and fiscal stewardship. Emphasis is placed on a five-point plan that includes innovation, collaboration, accountability, respect, and excellence. (The Chester County Hospital, 2013). The culture and climate of our unit is described in both positive and negative feelings. The nature of the procedures we perform in the endoscopy unit dictates that we deliver care to our patients in a team-nursing model. We all agree that we are very clear about our duties to patient care. Our patient...
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...equipment according to Standard Operating Procedures (SOP) and Trust Policy. Maintain traceability processes within the department. Work under the direct / indirect supervision of senior nurses and with other members of the multidisciplinary team to provide the physical and emotional care for both inpatients and outpatients undergoing a variety of endoscopic procedures on the Endoscopy Department and any other department where endoscopic procedures are undertaken. Ability to work in all areas of the Endoscopy Departments within the Trust – clean and dirty decontamination, theatre, recovery and admissions cross site. Ability to work flexibly to cover all shift patterns on the unit including evenings and weekends. 2. MAIN TASKS REQUIRED OF THE POST 2.1 Main Tasks Clinical • To operate the equipment necessary for the endoscopic procedure to be performed. • • • • • • • • • • • • • • • • • • • • • • • • • • • • • To operate the equipment necessary for the decontamination of endoscopic equipment according to manufacturer guidelines, Standard Operating Procedures (SOP) and Trust Policy. To participate effectively in the preparation, maintenance, cleaning and disinfecting of all equipment and procedure rooms. To ensure endoscopy equipment is prepared...
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...Nightingale Hospital Regulatory Audit HDB Nightingale Hospital Regulatory Audit Nightingale Community Hospital is an innovator of high quality care and patient centered services. The hospital vision and mission focus on all stakeholders in the health care community and their role in either delivering or receiving excellence in care. The services offered at Nightingale are comprehensive and include: General Medicine; Critical Care; Emergency; Oncology; Cardiology; Telemetry; Vascular; Neuroscience; Orthopedics; Imaging; Obstetrics; Nursery; Endoscopy and Surgical Services. The administration pledge to the community the core values of Community and Teamwork, as well as Accountability and Safety. Standards that can be improved upon to meet or exceed Joint Commission compliance are taken very seriously. The hospital is now 13 months away from an anticipated Joint Commission visit. There are four areas for review that hospital administration is focused on for improvement. These areas include information management, medication management, communication and infection control. Medication management, specifically policies governing the use and safety of anticoagulant therapy is the key area of focus in this executive summary and will be the target of a corrective action plan. Joint Commission NPSG.03.05.01 standard description is to reduce the likelihood of patient harm associated with the use of anticoagulant therapy. In the first quarter of the year there were on...
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...A Report on ORGANIZATIONAL STUDY done at NIMS HOSPITAL Submitted in partial fulfillment of the requirements for the award of the Degree of Master of Business Administration University of Kerala By ANOOP G.P Under the guidance of Ms. AMBILI ASHOK Faculty Lmcst, trivandrum DEPARTMENT OF MANAGEMENT STUDIES LOURDES MATHA COLLEGE OF SCIENCE & TECHNOLOGY LOURDES HILLS, KUTTICHAL P.O, THIRUVANANTHAPURAM-695574 2010-2012 DEPARTMENT OF MANAGEMENT STUDIES LOURDES MATHA COLLEGE OF SCIENCE AND TECHNOLOGY KUTTICHAL, THIRUVANANTHAPURAM – 695574 CERTIFICATE This is to certify that this report titled A Report On Organizational Study done at NIMS HOSPITAL., NEYYATTINKARA, submitted by ANOOP G.P is a bonafide record of the done by him during the year 2011 under my guidance in partial fulfillment of the requirements for the award of Degree of Master of Business Administration of University of Kerala. Ms. Ambili Ashok Prof.B.AjayKumar. Faculty Guide Head of the Department DECLARATION. I ANOOP...
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...Secondary school education in Saint Joseph, North of Lebanon - Nursing Leadership & Management (Deputy Director of Nursing at Kingdom Hospital Consulting Clinics, KSA/ Riyadh, 130 Beds, private, CBAHI and JCIA accredited primary healthcare institution. KHCC is providing various range of medical services including, but not limited to, Internal Medicine, Pediatrics, General and Specialized Surgeries (including cardiovascular surgeries), Cardiac Catheterization, Laboratory, General Intensive Care Unit, Neonatal Intensive Care Unit- Level 3, Coronary Care Unit, Telemetry, Maternal Care Services including Labor and Delivery Suites, Postpartum Wards and Nursery as well as Ambulatory Services such as Emergency Department, Day Stay/Endoscopy Unit,...
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...“someone who uses interpersonal skills to influence others to accomplish specific goals” (Sullivan & Decker, 2009, p. 329). On the other hand a manager is different. Their goal is geared toward being responsible and accountable for the goals of the organization. Below is the summary of an interview with L.A. Patient Care Manager of Endoscopy/ Special Procedure Room. I have written down her exact replies to the questions. BACKGOUND L.A. began as a Neuro ICU night-shift nurse for 15 years. During that time she was the manager for two years and then given the G.I. Lab to start from ground up and she had no experience in G.I. With a lot of hard work and many hours, she was able to complete this task successfully. In her next position she worked at Barnes Jewish hospital in St. Louis, MO, which is a top ten hospital. The position title she held was patient care manager over the GI and Biliary Lab, and minor procedure center. She was a leader in this facility overseeing 75 full time employees, while also serving as director of workshops and training. The current position she holds today is with Moffitt Cancer Center as patient care manager of Endoscopy/Special Procedure Room, where she oversees 25 full time employees. LEADER DECRIPTIONS When asked the question “How would you describe a leader?” she quickly answered with what she thought was a huge characteristic of a true leader, and that was to lead by example. She went on to...
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...several different ways to communicate: verbal communication, body language, and electronic communication. The way you speak to someone or the position of your body can dictate how a person construes a conversation. "It's more than the words you use. It's how and when you choose to share information. It's your body language and the tone and quality of your voice" (Morgan, 2014, September 3). In surgery, there are many people you have to communicate with on a daily basis such as patients, their families, surgeons, nurses, scrub techs and ancillary departments. The purpose of proper communication in the workplace is vital as misplaced information could mean the difference between life, death or severe injury. According to Hynes (2015), "Dale Carnegie was one of the first writers to link communication skill with managerial effectiveness" (p. 175). In our O.R., there are several different sub-departments besides the primary surgical department. There are departments such as endoscopy, sterile processing, pre-assessment, outpatient, and recovery. There are approximately seventy-five to eighty employees, and everyone works various shifts and days. Very rarely is the entire surgical department together at the same time. Sharing information with everyone is tough, not everyone gets the proper information needed promptly. Often the staff only receives vital information if they happen to overhear other personnel discussing it, sometimes this information is discovered only after a situation has...
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...Jurisdiction limitations pertains to pre-licensure nursing education, (Schultz, 2014) licensure exams and disciplinary action against nurses who violate the law. Nursing organizations and associations are dedicated to the practice of nursing and its many specialties. These organizations offer education opportunities for Certifications, practice resources and professional development. (AMSN, 2013) Nursing organizations have no regulatory power. B. Nursing Code Examples Two examples of the Nursing Code of Ethics influencing my daily practice would be provision seven and provision eight. Provision seven states, “The nurse participates in the advancement of the profession through contributions to practice, education, administration and knowledge development.” (“Code of Ethics,” 2001, p.12) My position as Core Measures Specialist charges me as reporter of Core Measures compliance and educator of staff and physicians. As a member of the Clinical Affairs team, I Present Core Measures education/updates to several monthly and quarterly committees. I also provide a monthly scorecard related to physician compliance with the measures. As well as a monthly performance improvement forum/workshop for nursing Core Measures education. I created the original power point presentation for Core Measures orientation for new hire nurses in our facility. Attended and presented to medical staff and have driven Core Measures Abstraction and education for seven years...
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...Barriers To Communication. This report is going to identify barriers within different scenarios, strategies to overcome these barriers and evaluating these different strategies. Scenario 1- you are a nurse at Stafford Hospital. Maggie, aged 60, has been admitted to your hospital ward for tests after being very tired and struggling for breath. Six months ago she had cancer of the womb and underwent surgery to have a full hysterectomy followed by a course of radiotherapy. Tests have revealed that, unfortunately, Maggie’s cancer has returned and is now in her lungs and kidneys. The consultant arrives for ward round with her junior doctors. The ward is busy and fairly noisy; no curtains are drawn around the six beds in the bay. Maggie is alone. The consultant arrives at Maggie’s bed to tell her the results of her tests. As Maggie has been submitted to hospital, she may find it difficult to communicate with nurses/doctors as hospitals are noisy and professionals may not be able to hear Maggie, this could lead to either Maggie becoming frustrated with the professionals or the professionals getting frustrated with Maggie or misunderstanding what she’s saying and this may then lead to Maggie not having her needs met. Due to Maggie going through surgery and finding out her cancer has returned, this’ll lead to her self esteem being eroded and may cause anxiety so she may feel too scared to talk to anyone. As the ward is busy and no curtains are drawn, there’s a lack of dignity for these...
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...time given the facility for unremitting standards fulfillment. NCH is 100% compliance with most standards of Joint Commission in the following area; Emergency Management, Human resources, Infection Prevention and Control, Performance Improvement, Right and Responsibilities of the Individuals, Transplant Safety. During the inspection at the facility, the hospital was found to be non- compliant in this listed areas; Environment of Care, Leadership, Life Safety, universal protocol, Medication Management, Medical Staff, National Patient Safety Goals, Nursing, Record of Care, Treatment and Services, and provision of care During the PPR, the hospital was found with an increase cluster in the hallways, it is a fire hazard and a safety issue. The nurses are not familiar with verbal order procedures, using the range of orders that received and the abbreviations that are prohibited in the documents. From the trend, there are areas at which the hospital needs to implement proper education and audit. An action plan needs to be implemented by the administration to address the fallout to enable the hospital be in full compliance with Joint Commission standard. There are some discrepancies that has to be looked into and resolve to enable NCH maintain the standard compliance with the Joint Commission. Instead of looking into problems found in each unit, there are trends affecting the hospital's patient care standard of complying with Joint Commission standard. To prevent...
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...usage of equipments by other departments is also posing a serious challenge to the safety of the patient and medical staff as they could inadvertently be exposed to the radiation. It is important to educate all doctors from different department on the handling and usage of these equipments. Most importantly the patient needs to be educated on the chances of radiation damage. This can be done by conducting radiation awareness camps and talks to all healthcare providers who are not radiologists, and who have less awareness in this field. Radiation workers in radiology are well protected and safe. The radiation worker in various other departments such as OT, endoscopy room, urology suite and orthopedic suite may not have adequate personal protective equipment like lead aprons, dosimeters etc. Many other staffs like ward boys, nurses, anesthesiologists, anesthesia assistants, etc are more vulnerable as they are neither concerned nor aware of the radiation risk from the equipments placed within their surroundings. So, it's important for the whole system to recognize that all people who are around the radiation zone or handling equipment have to be protected. This can be done by providing them with dosimeters and by enrolling them into the group of radiation providers. It also needs to be ensured that the radiation dose falling on these staff members and workers should not exceed the safe limit of their dose per year. By far, the equipments used today are safe. Most companies are having...
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...CHAPTER# 1 INTRODUCTION 1.1 Rationale of the Study: The research has been conducted to assess the level of satisfaction that the patients are receiving from the ICDDR, B hospital sector. This study is conducted in consideration of the ICDDR, B’s successful implementation and continuous process of providing special care to lowest income people. This study contains graphs and figures and also some suggestions that can be taken by ICDDR, B in order to improve their service in their hospital sector. The Gaps model has been discussed, also the strategy by ICDDR, B has been put forward in this report. Using the data followed by the survey, we will be able to pinpoint the strong points of their service sector and specify the reasons of their success. Moreover, the study shall be a potent tool in providing other hospitals the specific strengths of their services. This study could be used as a benchmark for other hospital who have been struggling to deal with patients in terms of providing appropriate service. 1.2 Background of the Company: 1.3.1 About the Company’s Service Offerings Formation and other relevant information about the company’s operations: The International Centre for Diarrhoeal Disease Research, Bangladesh (ICDDR, B) is an international health research organization located in Dhaka, Bangladesh. Dedicated to saving lives through research and treatment, ICDDR, B addresses some of the most critical health concerns facing the world today, ranging...
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...Abstract While attending clinical at DMH I used one of my patients to develop a case study. My case study will require me to use the skills I have been practicing to make a connection between medical and nursing problems. Some of these skills include assessment, rationales, critical thinking, and problem solving. In this paper I will go over my patient’s health history, lab tests, pathophysiology, diagnosis, and her medications. I will also provide a detailed nursing assessment, a detailed nursing process and explain reasons and rationales about my decisions involving her care. I. Health History Client Health and History: On April 9, 2014, at Decatur Memorial Hospital, my client was a 76 old Caucasian female with the initials DK. She was born in the small town of Olney, Illinois. Her husband explained that it is about a two and a half hour drive to Decatur Memorial Hospital from their hometown and this was not their first trip here. DK and her husband have been married for 56 years and have three children: two daughters and a son. She worked for McDonalds for 12 years and then retired to be a stay at home mom. My patient was admitted to the hospital based on an abnormal finding from a CAT scan. They CAT scan showed a mass in her right kidney. The patient described that she had no idea of the mass. She went in for a CAT scan because of blood in her urine and experience of her previous diagnosis of kidney cancer, and was informed of the findings. In June of 2013, she had...
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...In This GUIDE Welcome to Houston Methodist St. John Hospital ___________________________ 2 About Us_______________________________________ 3 Travel Directions____________________________ 4 Telephone Directory ______________________ 5 During Your Stay ________________________ 6-8 Visiting Hours__________________________________ 6 Parking_________________________________________ 6 Cell Phones_____________________________________ 6 Calling Your Nurse______________________________ 6 Telephone ______________________________________ 6 Fire Safety______________________________________ 6 Smoking________________________________________ 6 Electrical Appliances___________________________ 6 Mail and Flowers_______________________________ 6 Gift Shop________________________________________ 6 Spiritual Care___________________________________ 7 ATM_____________________________________________ 7 Patient Meals___________________________________ 7 Snacks__________________________________________ 7 Guest Trays_____________________________________ 7 Vending Machines_____________________________ 7 Cafeteria________________________________________ 7 Financial Expectations for Admissions________ 7 Wireless Internet Access_______________________ 7 Valuables_______________________________________ 8 TV_______________________________________________ 8 Television Channel Listings____________________ 8 Your Privacy & Information___________15 Do You Have Pain? ________________________16 ...
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...principal referral group A1B hospital with tertiary affiliations to the University of NSW, University of Sydney and University of Western Sydney providing a wide range of general medical and surgical services and sub-specialty services to a local Bankstown/Canterbury community. It is part of South Western Sydney Local Health District.it has 454 beds and over 1400 emloyes between doctors , nurses , radiolgiest , administration , and other services . b. Laws are put into place to protect everyone - the customer, the employee and the company. You are not expected to be a lawyer, but being aware of the relevant legislations will help your organisation run more smoothly and avoid complications in the future, such as getting tied up in lengthy legal battles for unfair staff dismissal etc. Some of the common legislations applicable to traders include the Consumer Protection Act 1987 and the Consumer Protection from Unfair Trading Regulations 2008. These regulations are put into place to protect the consumers' rights and ensure they receive good quality products or services at all times. Duty of care : The responsibility or the legal obligation of a person or organization to avoid acts or omissions (which can be reasonably foreseen) to be likely to cause harm to others. Accessible parking Bankstown-Lidcombe Hospital has a number of accessible parking spaces for people displaying their current Mobility Parking Scheme permit. The parking spaces outside of the carpark are drop...
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